Communication and Personalization made us feel well taken care of.
Spain | Nov 12 - Nov 23, 2023

Colleen
Colleen P.
San Jose, CA | Reviewed on Nov 26, 2023

We've been traveling for years and can say that the communication on this trip from Alfonso was like nothing we've ever experienced. Usually, once the trip starts you feel like you're on your own and you have a random customer service number to contact if you need any help while you're out of your own country. Alfonso was just as available and helpful during the planning as he was while we were on our trip. His constant text messages that reminded us of our schedule for the upcoming day, provided us detailed directions on where to meet our drivers, who were always right there and on time, and his ability to make us feel at home while traveling was unprecedented. We had wonderful local guides who were able to share wonderful information and show us amazing sites while not overwhelming us with dates and historical information that can often be way too much data. They were all just the right amount of info as we had requested. I feel like we were able to see everything we wanted to and at the same time did not feel like we were too overbooked and had enough time to explore on our own. Thank you Alfonso, and our guides Gloria (Malaga), Manu (Seville)Juan (Madrid) and George (Barcelona), we feel like you're all our friends now! Thank you for showing us Spain and sharing your time with us.

Activity Reviews
Private Málaga Walking Tour
Private Málaga Walking Tour
Málaga

Gloria was super fun and so informative without being boring. She took us through the Alcazaba with a passion for the info that kept us all interested. She then walked us through Malaga, leaving us to eat one of our favorite meals.

Quality of Experience
The only reason this isn't 5 stars was that the tour said it was 2 hours and it was closer to 4. Also, it would be awesome if there would have been details on where the tour was going to take us so we wouldn't have already visited the site. We almost visited the Alcazar the night before but were so lucky we hadn't since this was part of the tour.
Guides, Drivers and Staff
Gloria was fun and so excited about the information she shared.
Tapas & Flamenco Experience in Seville
Tapas & Flamenco Experience in Seville
Seville

We visited a couple of Tapas places and walked around Seville and saw what felt like all of Seville in one walk which is awesome. We had thought this was more of a food tour by the title of it but it was more like a tour that ended with Tapas, which was still great, but was different than what we had expected.

Quality of Experience
We didn't realize it was a city tour with history, tapas and flamenco, which ended up being wonderful, but our expectations were a little off.
Guides, Drivers and Staff
Manu was amazing, felt like a friend by the end of the night.
Ancient Bath Experience
Ancient Bath Experience
Spain

Super cool experience! The massages were really good and the facilities were wonderful. We could have booked a longer massage or had more time here to relax, 90 minutes didn't seem enough to enjoy.

Quality of Experience
Super cool place!
Guadalquivir Private River Cruise
Guadalquivir Private River Cruise
Seville

This was a nice relaxing ride on the river. It was really only about 75 minutes, not 2 hours and the scenery wasn't that awesome compared to all the other sites we had seen.

Quality of Experience
The boat was nice, it was shorter that stated and didn't go anywhere with any major sites to see
Guides, Drivers and Staff
Private Walk in Madrid
Private Walk in Madrid
Madrid

After traveling for 3 weeks we were tired and Alfonso and our guide Juan were able to accommodate us and make this walk through Madrid just perfect. We were able to see the sites and get super interesting info about them and also get valuable info on what to see, avoid, or do on our own. We went places that we likely wouldn't have walked on our own.

Quality of Experience
Guides, Drivers and Staff
Juan was amazing, he was with us on this tour and the next day and had a cool perspective on everything as an architect.
Private Toledo Day Trip
Private Toledo Day Trip
Madrid

I'm so glad we went to Toledo. We thought it might be a long day and while it was, it was super cool to see.The history, the art, the old medieval town were all amazing. We visited great museums, cathedrals, we ate and we even shopped and enjoyed the short train ride to and from Toledo. Might have been one of our favorite days.

Quality of Experience
Really an amazing day that was so filled with a little of everything. History, art, shopping, cathedrals and temples.
Guides, Drivers and Staff
Juan's unique perspective as an architect was super fun to have on this trip.
Transport
Train is so easy!
Evening Tapas Walk in Barcelona
Evening Tapas Walk in Barcelona
Barcelona

Had a wonderful night tromping around Barcelona and seeing some of the highlights of the Gothic Quarter. Stopped for Tapas and had so much food! :) The title of the tour made us think it was kind of a Tapas tour instead of being a Tour that Also had Tapas. So that's the only reason for 4 stars because we had different expectations. But was a great night!

Quality of Experience
Cool to walk around the gothic quarter.
Food
Guides, Drivers and Staff
George was so nice and informative without overwhelming us with information
Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Nov 26, 2023

Dear Collen.
Thanks a lot for being so specific in your reviews. We appreciate your effort and your enthusiastic.
We hope to see you again in another trip around Spain; maybe the north...
Take care!