Sandy was a wonderful support for this bucket...
Japan | Mar 20 - Apr 3, 2026

patricia
patricia n.
Chicago, IL | Reviewed on Apr 16, 2026

Sandy was a wonderful support for this bucket list trip! She was very responsive to our requests for modifications during the planning stages and very supportive while we were on the trip

Hotel Review
Hakoneyumoto Onsen Yaeikan

It was wonderful to experience a royken. The simplicity of the room was a bit of a surprise but it truly had everything we needed We won’t need to repeat sleeping on the floor!

Authenticity & Character
Private onsen authentic Japanese dinner and breakfast
Location
We expected to be able to take a taxi to hakone station That was not an option We walked to the local train station and took a train to hakone
Staff
Clearly state we would need to walk to local train station
Cleanliness & Comfort
Activity Reviews
Chase Cherry Blossom with Tsukiji Outer Market in Tokyo
Chase Cherry Blossom with Tsukiji Outer Market in Tokyo
Tokyo

If cherry blossoms are not yet in bloom it would be good to exchange that experience to something more relevant

Quality of Experience
Great to visit the market
Guides, Drivers and Staff
Transport
A Hands-on Cooking Experience: Nigiri Sushi and More
A Hands-on Cooking Experience: Nigiri Sushi and More
Tokyo

Very patient and kind teachers

Quality of Experience
Guides, Drivers and Staff
Very patient
Transport
We went by ourselves
Gion Geisha  Walking Tour
Gion Geisha Walking Tour
Kyoto

Did not like getting a presentation from a Norwegian immigrant who learned about geishas from her father in law Her views were tainted and not authentic

Quality of Experience
Discuss trip on a quiet street not a busy street corner
Guides, Drivers and Staff
Transport
Own way
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 17, 2026
Hi Patricia, Hope you are doing great. Thank you so much for sharing your thoughtful and detailed feedback with us. I truly appreciate the time you took to reflect on your experience. It was my pleasure to design and support your bucket-list journey. I’m especially grateful for your kind words about the planning process and support during your trip—it really means a lot to me. At the same time, your insights on several aspects of the experience are incredibly valuable: Regarding the... Read more

Hi Patricia,

Hope you are doing great.

Thank you so much for sharing your thoughtful and detailed feedback with us. I truly appreciate the time you took to reflect on your experience.

It was my pleasure to design and support your bucket-list journey. I’m especially grateful for your kind words about the planning process and support during your trip—it really means a lot to me.

At the same time, your insights on several aspects of the experience are incredibly valuable:

Regarding the transportation in Hakone, I completely understand how the difference from your expectations may have impacted the experience. I will take this as an opportunity to further refine how we communicate and arrange local transfers, ensuring everything feels as seamless and intuitive as possible.
Your suggestion about seasonal adjustments is very well noted. Travel experiences are closely tied to timing, and I agree that when cherry blossoms are not yet in bloom, offering equally meaningful alternatives can enhance the overall journey. This is something I will continue to improve in future planning.
I also sincerely appreciate your perspective on the geisha presentation. Cultural authenticity is something I care deeply about, and I understand how different interpretations can shape the experience in unexpected ways. Your feedback will help me reassess and curate experiences that feel more genuine and aligned with travelers’ expectations.

It was truly a pleasure to be part of your journey, and I’m very grateful for both your kind recognition and your constructive insights. I sincerely hope to have the opportunity to assist you again in the future and continue creating meaningful travel experiences for you.

Warmest regards,
Sandy