Vinicio was exceptional.
Guatemala
|
Jan 12 - Jan 17, 2026
P
Pendleton W.
Ashburn, VA
| Reviewed on Jan 18, 2026
Vinicio was exceptional.
Hotel Review
Porta Hotel Antigua
Antigua Guatemala
Excellent accomodations and good food. Grumpy front desk staff was the only negative.
Authenticity & Character
Location
Staff
Be friendly
Cleanliness & Comfort
Activity Reviews
4x4 Acatenango Volcano Camping Tour - Day 1
Guatemala
Once in a lifetime experience
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Tour of Lake Atitlán Villages
Guatemala
Beautiful. The cooperatives felt like a shakedown, though, with disinterested presenters explaining the work and then hovering until a purchase wasade.
Quality of Experience
Guides, Drivers and Staff
Transport
Pacaya Sunset hike
Antigua
Incredible views. Great experience overall.
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Alex Coronado
Local specialist in Antigua Guatemala
| Replied on Jan 22, 2026
Thank you so much for taking the time to share your feedback. I truly appreciate your comments, Pen.
I’m very sorry to hear that your experience at the hotel wasn’t the best. I’ll be passing this information along to the hotel manager and reservations team, as it’s definitely an area where improvements can be made. I completely agree with you, a place as beautiful as that deserves a level of service that truly matches the overall experience.
Thank you again for being so open and honest....
Read more