Impeccable service on our first trip to Portugal
Portugal
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Jul 26 - Aug 4, 2025
I was truly impressed by the level of constant communication and attention to detail that Joao provided to our family for our trip. This was our first trip to Portugal. Beginning with the early planning and itinerary, I could tell this was going to be a professional and customized adventure. The excursions we went on, the wine tastings, the top notch hotels, the restaurant recommendations — all were excellent. We felt our family mattered again from the regular check-ins each day and availability. I would highly recommend this team. As long as other teams in different parts of the world would be as good as Joao, Diana, drivers Ricardo and Carlos…I would gladly return to Kim Kim and Across Portugal.
Hotel Reviews
Nice hotel, great buffet. Staff was friendly although one was a bit serious.
Really loved this hotel. Had I known how great it would be I would probably have preferred to stay longer here than in Lisbon.
Very nice classic hotel. I wasn’t as impressed as other hotels though and maybe it was because it was an older hotel. Would have preferred a hotel with a pool even if a small one.
Activity Reviews
Our guide Sara was super knowledgeable and took us to so many great places on the walking tour. Had we not done this, probably would not have ventured to all these parts.
Learned a lot about the making of port wine. We were with many people though and when checking in they said we would have a cheese and maybe chocolate pairings but since we’re lumped with many others we were waiting for this. I had to ask and they finally brought us some cheeses.
We loved this trip - the scenery, river boat trip and visit to Pacheca. Highly recommend.
Really fun boat tour with amazing views!
Dear Joanna,
Thank you so much for your kind words. It was truly a pleasure to help plan your family’s first trip to Portugal! I’m thrilled to hear that everything from the itinerary to the daily experiences made the journey so special for you.
I’ll be sure to share your feedback with Diana, Ricardo, and Carlos as they’ll be so happy to hear it. We’d love to welcome you back anytime, and I hope your future travels with KimKim are just as memorable.
Your friend in Portugal - João