Great Trip to Scotland and England!!
England | Aug 4 - Aug 14, 2023

D
Debora H.
Belmont, CA | Reviewed on Aug 18, 2023

Jane was terrific in planning our England and Scotland adventure. Everything this planned ran so smoothly and we really appreciated that. She selected great hotels and we enjoyed the day tours to various places. Working with Jane was so easy. She was very responsive to my questions and suggestions and so patient when I debated taking the trip to begin with. Thank you for finding the great e-bike trip through the Highlands. We adored Kevin and it was a highlight of the trip. Jane also worked with us when we wanted to make some changes at the end to our London days. I really appreciated how quickly and positively she responded to our proposed changes. Wish I could plan another trip with her!

Hotel Reviews
Angel's Share Hotel
New Town, Edinburgh

Nice hotel with friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
River Ness Hotel, a member of Radisson Individuals
Inverness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
ibis Styles London Southwark – near Borough Market
London
Authenticity & Character
Cool decor. The breakfast was amazing.
Location
We liked hotel but everything was 4 miles away but a half hour with traffic.
Staff
They were nice enough. Picked up an off vibe when checking in with the receptionists.. Room not ready when we came back at 3:30 and didn't know that there was a tea kettle in the closet. Plus unsure why our rooms were not adjoining when we checked in since there was a door that separated our room from the one to our left. My husband and son were to the right. But the kitchen staff (people that cleaned up and made sure the breakfast was nice) were terrific!
Cleanliness & Comfort
Loved kitchen and dining room staff.
Caledonian Sleeper Train Cabin
Edinburgh
Authenticity & Character
Location
Just from a personal standpoint I might have done better flying.
Staff
Not too much interaction but dining car person was nice.
Cleanliness & Comfort
I liked my room but my husband complained his toilet smelled.
Activity Reviews
Outlander tour from Edinburgh
Outlander tour from Edinburgh
Edinburgh

This tour was a good way to start but realized that we are not castle people and we should have watched Outlander.

Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh

Nice tour.

The Isle of Skye & Eilean Donan Castle
The Isle of Skye & Eilean Donan Castle
Inverness

Pretty place/tour. But long day but there is no other way. Would have like to hike a little maybe.

Electric Bike Guided Tour in Inverness
Electric Bike Guided Tour in Inverness
Inverness

We loved biking through the countryside. Plus, Kevin was so nice. Such an interesting person. And I thought it was sweet that he made a point of riding 1-1 with each of us at different times to get to know us a little better. He wanted to get to know us and that level of customer service seems rare today. And he went above and beyond by going back for the van to get us back into town.

Quality of Experience
Guides, Drivers and Staff
He was just terrific.
Transport
Private transfer to your accommodation. Then check-in or bag-drop
Private transfer to your accommodation. Then check-in or bag-drop
London

All drivers assigned to us were great. On time and helpful.

Windsor, Stonehenge & Bath  from London
Windsor, Stonehenge & Bath from London
London

So this was tough. These places were extremely crowded and waiting in line burned through the tour time so it felt rushed. We had to wait over an hour to enter Windsor even with the timed entry. Stonehenge was better. But Bath was so rushed. We had to wait a bit but we only had an hour total. So when we drove to town and the driver told us about all of the wonderful places to get pizza or a pastry in the town, that was impossible. By the time we got out of the baths, we had to rush, grab something to eat in the street and get on the bus.

Tower of London timed entry tickets
Tower of London timed entry tickets
London

We did the site tour and that was good. The lines into the jewels wasn't as bad as others. Only 30 minutes.

The Caledonian Sleeper (Scotland Version)
The Caledonian Sleeper (Scotland Version)
Scotland

I think this was good but since I'm having trouble sleeping in general lately, probably wasn't the best for me personally. My family was fine though.

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Aug 18, 2023

Thank you so much for your informative and reflective review. It is so important for our team to continue to strive towards a 5 star service.
It was an absolute pleasure to get to know you and your family and we are all super pleased that you had a great time.
All the best and hope to see you again soon..