Family Time in Portugal

Portugal | Jun 6 - Jun 15, 2026

The Kim Kim Team which included Giorgia and Bea were extremely attentive to our requests and accommodated all of the changes to our itinerary during the planning phases. The travel App was an amazing resource that we have not used in the past and would recommend this for all future travels.

Our transfers and drivers were excellent and gave us five star treatment from airport pickups to traveling to Porto. Our driver, Nuno, who drove us to Porto allowed for a quick stop to Fatima, which we were grateful for. Our guide, Nuno, who drove us to Sintra was extremely intelligent and humorous. Our guide to Duoro Valley, Alfons, was quite knowledgeable and gave us an incredible experience in the Valley. That ranks as one of our favorite tours. Our arrival to Madeira was smooth and we loved our guide, Nuno, for the island Jeep expedition.

Out of the 4 hotel accommodations, only one disappointed. The Editory Garden in Porto was not up to our expectations. We did not like the location. If we had done our research on the city, we would have preferred to have stayed at a 5 star resort along the river where the city is alive. In addition, the rooms were small and the overall lobby and restaurant was sub-par. The staff was also rude. For example, our guide gave us a bottle of wine and we decided to enjoy it one afternoon. We also ordered two beers for the men in our family. The staff then charged us 7 Euros for an empty glass for me to drink my wine! We were annoyed and irritated for that charge and their lack of hospitality.

We also would have liked the travel agency to book our return flight from Madeira to Lisbon. I ended up booking it myself and the website was difficult to navigate and I had to pay extra Euros for our baggage. Since our flight to Madeira was booked by your agency, I was surprised that we had to do the return flight.

Overall, our family trip celebrating our children's graduation from college was a memorable and beautiful experience that we will cherish for a lifetime.