My sister and I had a wonderful trip to Londo...
England | Apr 24 - May 1, 2026

Kathleen
Kathleen C.
Denver, CO | Reviewed on May 02, 2026

My sister and I had a wonderful trip to London with KimKim and Tetiana’s help. The hotel, The Mad Hatter, on the south bank of the Thames, was perfect with an included breakfast in the pub everyday. Good location for walking all over the area by the River, including the London Eye, St. Paul’s Cathedral, restaurants and Pubs. We took a day bus trip to Windsor Castle, Stonehenge and Bath, Bruce was the guide with Golden Bus tours and he was excellent. We took a River boat ride to The London Tower tour with Miles, a Beefeater that was great. We took a walking tour with Pepe to see the changing of the Guards at Buckingham Palace that was perfect. We lucked out with super weather so were able to walk every day. The Victoria and Albert museum was so interesting as was Westminster Abbey. the history is incredible. We also booked a Tea at the Diamond Jubilee Tea Room at Fortnum and Mason that was very nice. I’d used KimKim before on a trip to Norway and found them super helpful and accommodating to our budget and timetable. Thanks, Cheers!!!

Hotel Review
The Mad Hatter Hotel

the location was good for us to be on the South side of the Thames, close to London Eye, bars, restaurants , St Paul’s Cathedral, and easy to get a cab or UBER. The Pub was fun, excellent food and good beer! Had a nice included breakfast every day, which started our day off perfectly.

Authenticity & Character
The Pub, the stairwell, the rooms were clean, nice and the housekeeping came in everyday.
Location
close the the Riverwalk, Bridges and all the action
Staff
Sammy was great at the Front Desk and the ladies in the Pub for breakfast were super sweet and helpful.
Cleanliness & Comfort
Our beds were made up everyday, the down duvet was so snuggly.
Activity Review
Stonehenge, Windsor Castle, and Bath from London
Stonehenge, Windsor Castle, and Bath from London
London

the trip was great, unfortunately, there was a car accident on the way out so it added 2 hours to an already long day.. Windsor Palace was so cool to tour getting to see where the State Dinners are held.

Quality of Experience
Guides, Drivers and Staff
Transport
The driver who picked us up at Heathrow was so professional and drove a beautiful Mercedes Benz
Local specialist: Tetiana Smal