Wonderful trip to Japan
Japan | Oct 6 - Oct 21, 2026

K
Kevin M.
Rockport, MA, USA | Reviewed on Oct 26, 2026

We had a wonderful trip to Japan and enjoyed all the hotels and restaurants that were selected by our kimkim travel agent, Ben. All the train arrangements, which were many, were seamless. Communication both during the planning process and during the trip was excellent. We felt well supported. We particularly enjoyed our guide in Kanazawa "Guchi". We originally planned for full day guides because we felt intimidated by the language barrier. In retrospect, we would go with a less arduous 1/2 day guides for a better and more relaxed pacing. The two places in Japan we enjoyed the most were off the beaten track of most Japan tours. Also, exploring "less" touristy areas is where the kimkim services are the most useful. We loved Kanazawa as a mellow and smaller introduction to Japan and we very much enjoyed Naoshima (stay at "the Lodge") and we managed very well without a guide. We were very happy that we decided to travel solo rather than going with a group and feel that kim kim generally, and Ben specifically, made this possible for us.

Hotel Reviews
Mitsui Garden Hotel Kanazawa
Kanazawa

The hotel is centrally located . You can walk from the train station and it is on a main street that has good bus service. The breakfast was five stars.

Authenticity & Character
Location
Staff
You can't walk through the lobby without someone asking you if they can help!
Cleanliness & Comfort
Shiraume

If you are going to Kyoto, you must stay at this Ryokan located in a former Geisha house in the Gion district of Kyoto. The accomodations, meals, and level of service was like anything you would experience in a top tier hotel. The experience is unforgettable, worth the cost. and gives great insights into the Japanese culture. Okuda-san, proprietor and host, was very gracious and spoke excellent english. Oh, and there is a couples hot tub to die for.

Authenticity & Character
This is a great way to get introducted to why Japan is so special.
Location
Right in the Geisha district.
Staff
Everyone spoke excellent english, were very attentive, and were able to provide good context about the Japanese culture
Cleanliness & Comfort
Japan is super focused on cleanliness. You will not be disappointed with any place in Japan when it comes to cleanliness. Shiraume provided chairs etc so we didn't have to sit on the floor.
Dhawa Yura Kyoto
Kyoto

This hotel caters to western tastes. They were very accomodating but you are not getting the full Japanese experience. Very good location- right on the river and a five minute walk to Gion.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Onyado Nono Namba Natural Hot Spring
Osaka

Very traditional Japanese experience with a Japanese Onsen in an urban setting. For Osaka, this is a good pick as it right near the main shopping areas. If you are not familiar with the Japanese Onsen bath experience, this is a good place to be initiated. It will be worth it. The breakfast was 5 star.

Authenticity & Character
For a westerner, you first few moments might be a little shocking. Hang in there and enjoy the Japanese experience.
Location
Close to food markets and covered shopping promenade.
Staff
Cleanliness & Comfort
MY LODGE Naoshima

This place is a gem. Get to breakfast and dinner plan because there are few easily accessible locations for dinner. Its a short walk to town but not ideal at night time. Super service, food and nice outdoor areas. Rooms are simple but most have if not all have a small seating area. Naoshima is a pretty island with great vistas. We saw the Benessee house, which is where most people like to stay, but we think this is a bette option.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mandarin Oriental
Tokyo

This is a five star bucket list hotel. You pay the prices but you get an astounding level of service in a hotel that caters to westerners. Tokyo is a big place but this hotel was well located for our purposes and near some main subway lines. Good wind down for us at the end of our trip to Japan.

Authenticity & Character
Location
Quiet neighborhood close to two Japanese department stores and a handful of neighborhood restaurants.
Staff
Cleanliness & Comfort
Activity Reviews
One-Day Classic Tokyo Public Transport Itinerary: Sensoji · Kappabashi · Harajuku Meiji Shrine · Japanese Tasting Dinner
One-Day Classic Tokyo Public Transport Itinerary: Sensoji · Kappabashi · Harajuku Meiji Shrine · Japanese Tasting Dinner
Tokyo

Dinner at Otari was a highlight of our trip.

Tokyo Culinary Journey with Private transportation– Sake Brewery Experience
Tokyo Culinary Journey with Private transportation– Sake Brewery Experience
Tokyo

The Sake tour was not in English and they discouraged translating by our guide. The tasting seemed brief and seemed like an after thought. The day did include a lunch at a Tofu focused Japanese restaurant which was one of the highlights of our trip and located on the side of a beautiful rural setting. Consider this if you can do it by public transportation.

Full Day Guided Kanazawa Cultural Tour by Public Transport – Gardens, Historic Districts & Local Market
Full Day Guided Kanazawa Cultural Tour by Public Transport – Gardens, Historic Districts & Local Market
Kanazawa

It is possible to see the major historical sites in Kanazawa in one long day. Our excellent guide, "Guchi" was well versed in in the history and culture of the area. In addition, she took us to some unique artisan shops. Definately ask for her.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Ben Tanaka
Ben
Ben Tanaka
Local specialist in Japan | Replied on Oct 26, 2026
Dear Kevin and Susan, Thank you so much for your wonderful review — it truly means the world to us, and I can't tell you how happy I am reading it! Knowing that you felt well supported from the very first planning conversations all the way through to the last train ride, and that every connection flowed so seamlessly, is exactly what we work so hard to achieve. I'm especially delighted to hear that Kanazawa and Naoshima became the highlights of your journey — those two places are very close... Read more

Dear Kevin and Susan,

Thank you so much for your wonderful review — it truly means the world to us, and I can't tell you how happy I am reading it! Knowing that you felt well supported from the very first planning conversations all the way through to the last train ride, and that every connection flowed so seamlessly, is exactly what we work so hard to achieve.

I'm especially delighted to hear that Kanazawa and Naoshima became the highlights of your journey — those two places are very close to our hearts, and your point about exploring the less-touristy corners of Japan is spot on. It's exactly there, we believe, that our kind of travel planning shines brightest. I'll be sure to pass your kind words along to Guchi in Kanazawa — he'll be overjoyed to know how much you enjoyed his company!

And thank you for sharing your reflections on half-day versus full-day guides — that's such a thoughtful observation, and one we'll gladly take to heart. Feedback like yours helps us fine-tune the pace of our itineraries for future guests, so it truly matters.

Most of all, I'm so happy that traveling solo felt right for you, and that we could help make that happen — that's exactly what we're here for. It was a genuine pleasure having you as our guest, and should Japan ever call you back, or if a new adventure beckons anywhere at all, I'd be honored to help you plan it.

With warmest regards,
Ben