We thoroughly enjoyed ourselves!
England | Sep 20 - Sep 28, 2025

David
David C.
Atlanta, GA | Reviewed on Sep 29, 2025

We chose Kim Kim because the initial questionnaire was an excellent way to describe our wants. Kateryna then took that information to present a very good initial plan. She worked with us to modify the plan to our final liking. She was top notch all the way, i cannot applaud her enough.

When we arrived at LHR our driver was not there to pick us up. Thinking “oh no”, i began to try to and find out what to do next when i received a text that a replacement driver was on his. What started out as a negative turned into a positive because your team was on top of the situation. Bravo!

I am going to send Kate more info about specific experiences, but it is worth noting that our black cab guides Jack and John were wonderful as was Delianne for our walking tour. Also, the Restaurant 1890 dinner was an unforgettable experience. Wimbledon was an extraordinary tour and experience! And, we really enjoyed the (long) day in Cotswold.

We didn’t get much out of the Tower of London tour - the line to see the Crown Jewels was so long it was essentially prohibitive for me because of my walking/standing limitations. If i had it to do again, i would skip the Stonehenge/Windsor Castle/Bath tour. Stonehenge wasn’t worth the trip in a crowded bus. We had way too little time at Windsor Castle. And while Bath was a nice city, again I’m not sure worth the trip. Having it to do over i would skip Stonehenge (pictures and write ups cover it nicely) and Bath and i would take a train to Windsor Castle and spend much more time there. I have seen Phantom twice in NYC and once in Toronto and. while enjoyable, i felt the London production was somewhat scaled back from those shows.

Hotel Review
Great Scotland Yard Hotel
London

First class hotel. Location was superb! Accommodations were very comfortable. Service was excellent. Front desk was a little confrontational. Restaurants were not exceptional, but very nice.

Authenticity & Character
Location
Close to everything with good transportation options.
Staff
Cleanliness & Comfort
Activity Reviews
Discover London in a Private Black Cab
Discover London in a Private Black Cab
London

Our guide, Jack, was very knowledgeable and fun. I wish i had asked to see Abbey Road.

Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

Beefeater group was too large. I couldn’t stand in the very long line to see the Crown Jewels.

Wimbledon Lawn Tennis Museum and Tour
Wimbledon Lawn Tennis Museum and Tour
London

We learned so much and had a very enjoyable time. They were gracious about letting me use a wheelchair to avoid the walking.

The Royal London Tour: Changing of the Guard and More
The Royal London Tour: Changing of the Guard and More
London

Delianne was a delight and we learned a lot while having an enjoyable time. She was particularly cooperative about my walking limitations.

Stonehenge and Windsor Castle from London
Stonehenge and Windsor Castle from London
London

See my earlier review.

Tasting Menu at Restaurant 1890 by Gordon Ramsay at The Savoy Hotel
Tasting Menu at Restaurant 1890 by Gordon Ramsay at The Savoy Hotel
London

A lifetime memory. The food was very nice. the presentation and service were exceptional.

Cotswolds Private Tour
Cotswolds Private Tour
England

Highly informative and enjoyable tour. John, our guide was very good about accommodating us throughout the day. It took us 11 hours but was well worth it . Being there is like stepping back in time!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Sep 29, 2025
David, Thank you so much for such a lovely and thoughtful review—it honestly means the world to me. I’m over the moon that your trip turned out to be such a special one, with memories from Wimbledon, Restaurant 1890, the Cotswolds, and of course your fantastic guides. I really value your honest thoughts about the Tower of London, Stonehenge, Bath, and Windsor—it’s so helpful to hear what worked best and what you’d change. And I’m so glad that even with the little hiccup at the airport,... Read more

David,

Thank you so much for such a lovely and thoughtful review—it honestly means the world to me.

I’m over the moon that your trip turned out to be such a special one, with memories from Wimbledon, Restaurant 1890, the Cotswolds, and of course your fantastic guides.

I really value your honest thoughts about the Tower of London, Stonehenge, Bath, and Windsor—it’s so helpful to hear what worked best and what you’d change. And I’m so glad that even with the little hiccup at the airport, the team were quick to step in and make it right.

Most of all, I’m just so happy you felt looked after the whole way through. It’s been such a joy planning this adventure with you, and I can’t wait to hear more when you send me details about the experiences that stood out most.

Big hugs,
Kate