Trip to Chile
Chile | Dec 13 - Dec 31, 2018

Annabel
Annabel S.
Fair Lawn, NJ | Reviewed on Jan 02, 2019

We had an incredible trip. Everything went smoothly, we were met and picked up promptly at every location/airport etc. The guides were good especially James? on the half day tour of Santiago and Ozzie (Ozwaldo) on the half day Altiplanics Lagoon Trip in Atacama Desert. The street art and painted houses in Valpariso were interesting , Vina Del Mar was not.
I would highly recommend the drive we took from Puerto Montt through part of the lake district to Bariloche, while Bariloche is very touristy and commercialized the scenery around it is breath taking.
Our accommodations were all good especially as we were on a budget. It would have been nice to have had an early check in at San Pedro Atacama Hotel as we had been travelling since 3 AM and had arrived at the hotel at 10:30 AM and had to wait until 2 PM to check in. This was NOT disastrous but it would have been great to get into the room earlier.
The small hotel in Francis Drake in Porto Natales was really lovely and comfortable and the people there very sweet and accommodating.
The mix up with our final hotel in Santiago was unfortunate but Mery took care of it the moment we contacted her and it all worked out very nicely in the end.

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jan 05, 2019

Hi Annabel!

Thanks for your feedback and to take your time to do it! we are glad to know that you had a good experience travelling with us!
It is important to us to improve our services through the feedbacks of our travellers. Thanks for the details of the good comments, and also we are glad that you contacted us very fast to solve the inconvenience in the hotel in Santiago.

I hope you trust in us in a next adventure!
Regards,
Mery