Marcela was great! Everything went off like c...
Chile | Jan 30 - Feb 13, 2026

J
John G.
Ashburn, VA | Reviewed on Feb 14, 2026

Marcela was great! Everything went off like clockwork. We had some problems with an adjoining trip which affected the start of this itinerary but Marcela and her team handled the changes with complete efficiency. Gaboo gets a call out too for excellent service and assistance!
The drivers and guides were on time, did a good job and were personable.
Especially like Juan Pablo from the Buggy ride in the desert and the kayak guide.
Dinner (you called it lunch, but it was at 5pm so it was our dinner) with the red rocks tour was fun and a pleasant surprise.
The only tour we didn’t like was the moon valley. Too big of a group and a very disorganized start and it just wasn’t that interesting.

Hotel Reviews
Hotel Ladera
Providencia

They had a coffee maker in the room, but charged for a tny cup of coffee. Also the hot water took forever to warm up

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa de la Patagonia
Puerto Natales

Loved the breakfast room. Staff was great - but it was VERY noisy! Only 7 rooms and people were loud going up and down the wooden steps starting very early in the morning and then late at night and it sounded like someone was clanging dishes in the breakfast room starting at about 5. Also bathroom was way to small - no shelf space and there wasn’t much storage in the bedroom either.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was clean, just not that comfortable - see above
Hotel Cabaña Del Lago Puerto Varas
Puerto Varas

Amazing breakfast room and great location. Nice size rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Refugio - La Casa de Don Tomas
San Pedro de Atacama

Pretty place - nice pool area and places to sit outside. Rooms comfortable. Loved we got complimentary sparkly wine once a day and the restaurant was very good. Good service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kayaking in Eberhard Fjord
Kayaking in Eberhard Fjord
Puerto Natales

A little strenuous but in a good way! We really go a workout and learned about the history of this area. The guide was excellent!

Quality of Experience
It was private. The guide was very attentive to our capabilities and was a good coach.
Guides, Drivers and Staff
Transport
Bike & Beer
Bike & Beer
Puerto Varas

Beautiful town to start and countryside to ride in. Beer and pizza were fun One of the best drivers Guide was great

Quality of Experience
Guides, Drivers and Staff
Transport
Santiago City Tour - Private
Santiago City Tour - Private
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Valparaíso & Wine Tour - Private
Valparaíso & Wine Tour - Private
Santiago

Claudia was very good! And the wine tasting was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Buggy Safari Through the Desert
Buggy Safari Through the Desert
San Pedro de Atacama

JP was superb! Maybe our best guide of the tour. He had a good sense of humor, taught us much!

Quality of Experience
Guide, equipment, all top-notch.
Guides, Drivers and Staff
JP was a great communicator and fun to be around.
Transport
He picked us up in a comfortable vehicle and took us directly his home where we got the jeep
Trekking and Condor Watching
Trekking and Condor Watching
Puerto Natales

It was a tough hike mostly do to the incredible wind. and we didn’t see any condors

Quality of Experience
Guides, Drivers and Staff
Transport
Trekking Torres del Paine Active
Trekking Torres del Paine Active
Chile

Good challenging hikes. Great staff

Quality of Experience
Guides, Drivers and Staff
Transport
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama

Well done

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking in Alerce Andino National Park
Trekking in Alerce Andino National Park
Puerto Varas

Really muddy- I sunk up to my knees at one spot. Our guide, Rafael was amazing. Great guide. Nice lunch provided.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama

Beautiful landscape made for amazing pics A little too much back and forth time in the van Wind made it kind of uncomfortable Breakfast outside is a fun touch

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Stargazing Experience
Stargazing Experience
San Pedro de Atacama

It was delayed until 10:30 so really late at night - hard to see each other and the wine/snacks table was kind of awkward

Quality of Experience
Guides, Drivers and Staff
Puritama Canyon Trek
Puritama Canyon Trek
San Pedro de Atacama

Didn’t give as much info in English and lots of loose rocks - so hike was challenging

Quality of Experience
Guides, Drivers and Staff
Transport
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama

Not interesting and way too long

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marcela Huidobro