We had a wonderful trip and couldn't have hoped for a better local specialist!
New Zealand | Aug 28 - Sep 7, 2025

Lise
Lise B.
Borough Park, NY | Reviewed on Sep 12, 2025

Vicky was wonderful to work with. She understood exactly the type of trip we were looking for and planned the perfect schedule for us. There was a small hiccup with one of the vendors and some of our plans had to be rescheduled but Vicky was extremely responsive and pragmatic in finding alternative options for us at lightning speed. We only had a few days to spend in New Zealand and Vicky made sure we could see as much of it as possible - we're very grateful and we can't wait to go back!

Hotel Review
Ramada Suites Queenstown
Queenstown

A 3.5 review would be more accurate to be honest. The hotel is well located and the rooms are very spacious and quiet, but the quality of the stay varies a lot based on the side of the building and the floor the room is on. Our room was unfortunately on the ground floor and directly facing the road which wasn't great. A room higher up in the building and on the other side of the building would probably have made a big difference. The room lacked a bit of character - the lighting was pretty agressive and the decoration pretty much inexistent. We were also disappointed by the "cleaning" done daily. We weren't expected a full cleaning of the room but on certain days we questioned whether room service even came (it had, but had barely done any cleaning).

Authenticity & Character
Location
Staff
3.5 would be more accurate
Cleanliness & Comfort
daily room service / cleaning. 3.5 would be more accurate
Activity Reviews
Milford Sound Coach & Nature Cruise from Queenstown with Fly Back
Milford Sound Coach & Nature Cruise from Queenstown with Fly Back
Queenstown (NZ)

Our driver/guide Junior was amazing - extremely knowledgable, funny, he made sure we had the very best experience.

Quality of Experience
Guides, Drivers and Staff
Transport
The Grand Circle Heli Experience
The Grand Circle Heli Experience
Queenstown (NZ)

Our pilot was wonderfuf, very nice, and the alpine landing was unreal.

Quality of Experience
Guides, Drivers and Staff
Transport
4WD & Shotover Jet Combo - Essential Queenstown
4WD & Shotover Jet Combo - Essential Queenstown
Queenstown (NZ)
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Sep 12, 2025

Hi Lise,
Thank you so much for taking the time to share such lovely feedback 🥰 I’m really happy to hear you had such a great time and got a good taste of what it has to offer 🇳🇿✨ From the scenery to the experiences, it truly is a special place, and I’m so glad you were able to make the most of your days there.

It was an absolute pleasure helping you put the trip together, and I’m delighted I could play a part in making it all come together smoothly. 💫

Wishing you lots more wonderful adventures ahead
Thanks again,
Vicky