This was our first experience with Kimkim and...
Portugal | Sep 18 - Oct 1, 2026

M
Michael F.
Seattle, WA | Reviewed on Oct 15, 2026

This was our first experience with Kimkim and we were very pleased. All of our coordinated transport in Portugal was executed flawlessly. It would be nice if all of our drivers would make contact in advance, especially when connecting to trains and airlines. Our first guide for Peña palace, Juo, (can’t remember the spelling) was a wealth of knowledge, not only of the palace but of Portugal and the region. Our first hotel in Lisbon, AlmaLusa Baixa could be improved upon. The room was very small and missing paint on the walls. There was construction on the next building and in front of the hotel that obstructed the view of the plaza from the patio. Location was good though.
We had a nice high speed train ride up to Porto. It would be nice to know where your assigned train car will be on the arriving train. We were assigned the number 1 car but didn’t know which end of the platform our car would be on. We and others guessed wrong and had to run to the opposite end. The train stops are brief and luggage racks fill quickly.
We very much enjoyed our stay in Porto. Great hotel and location. Nice private river cruise with Douro Captain. Would have been nice to go further upstream but our tall mast would not clear the first bridge.
Our favorite destination was our b&b in Peso da Regua. A beautiful property overlooking the town and Douro river. We had an excellent hike in wine country with Naturimont and learned much about the region. Our wine tasting tour the following day at Quinta Barqueiros D’Ouro was outstanding. I apologize for not remembering names but our host was the son of the vineyard owner and he was very good. The time at Vinhos Verdes was anticlimactic and we could have passed on.
Our arrival and first whole day in Lagos was very enjoyable. Beautiful resort and location on the coast with trails close by and enjoyed old town Lagos inside the fort walls.
Sadly we missed our sea kayak trip when we became ill for the last three days.
Good and informative ride back to Lisbon for our last night . Probably didn’t need the planned transport as the hotel is on the airport property and has a 24 hour shuttle.
All in all we’re very happy with Kimkim’s planning and execution of our trip to Portugal.

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Oct 15, 2026
Thank you so much for this detailed review — really appreciate you taking the time to share both the highlights and the areas where we can do better. 😊 So glad the Douro Valley was the standout — Peso da Regüa is such a special spot and the Quinta Barqueiros wine experience is hard to beat. And it sounds like Porto and Lagos delivered as well. Your points on driver communication, train car placement, and the airport hotel transport are all genuinely useful and well taken. Those are the... Read more

Thank you so much for this detailed review — really appreciate you taking the time to share both the highlights and the areas where we can do better. 😊

So glad the Douro Valley was the standout — Peso da Regüa is such a special spot and the Quinta Barqueiros wine experience is hard to beat. And it sounds like Porto and Lagos delivered as well.

Your points on driver communication, train car placement, and the airport hotel transport are all genuinely useful and well taken. Those are the kinds of practical details that make a real difference, and we'll work on improving how we prep travelers for each of those situations.

We're also sorry you were under the weather for the last three days — missing the sea kayak is a shame, especially in Lagos!

We hope to welcome you back for another trip and put all of this feedback to good use! 🙌