Oxford to Bath, Jane was an excellent guide and support

England | May 4 - May 9, 2023

We went on a five night trip to Oxford, the Cotswolds, Stratford upon Avon, and Bath. We had a wonderful time in each place, and realized we could go back and spend more time in Oxford and Bath, in particular. My very favorite memory of our whole trip was sitting on the balcony of our room at The Old Bank Hotel, at eye level with some amazing architecture (University Church of St. Mary the Virgin), drinking a glass of wine and listening to the bells chime. Rapturous!

The planning of the trip was really well done - good communication with the team, primarily with our #1 guide, Jane.
After looking back at all of the itinerary suggestions made by Jane, I actually wish we had followed her original advice at the very beginning. She definitely knew better than we did what should have been our priorities. :)

Jane was also a fantastic guide while we were actually on the trip. It was very much a comfort to be able to ask her a question via text whenever we needed to, about anything. She even rang us a couple of times, just for absolute clarity.

We had a few troubles with delayed or cancelled train trips and Jane was easily contacted and kindly supportive throughout.

If there is any suggestion I could make for better service, it would be to have someone on the team confirm the train schedule for the travelers on the day and then send a text to say “All is well” or “Things have changed”, so we could have planned accordingly.

Overall, we are very happy with our experience with KimKim and will be looking into working with them again on a future trip to Australia.