A taste of morocco: casablanca to marrakech - 7 days, Morocco - Oct 27 - Nov 3, 2018
This was our first time using Kimkim and it was a very positive experience. The local agencies they used in Morocco were excellent. From the beginning, our agent Brahim was very attentive and responsive. Any question or concern we messaged him about, he would get back to us right away. Additionally, he really took our requests into consideration when customizing our tour of Morocco. A highlight for us was the blue city of Chefchaouen, but honestly, Morocco is a stunning country with amazing landscapes, architecture, and culture, so it was all a highlight.
Our private driver, Rachid, was very punctual, responsible, and attentive to our needs. He would arrive on time every day and before arriving at our accommodation, he would call ahead to make sure they were ready for us. He was also great about suggesting local places to eat and when we should stop because some of our days were quite long in the car given the nature of the particular tour we chose. He also took some really excellent photographs of us (he's into photography). He is a driver that I would recommend other travelers to request :)
Additionally, the accommodation that was selected for us was just what we wanted--not big hotels, but local Riads (traditional Moroccan houses). One of the riads, Riad Sabah in Marrakech, was a highlight because the owner, Hans (he is from Germany, but lives in Marrakech because his wife is Moroccan) was so friendly and helpful and really made our stay pleasant.
Lastly, the local guides we had (Hafid in Fès and Khalid in Marrakech) spoke excellent English and were very knowledgeable.
All in all, this was a very positive experience and most importantly, it was very stress free. We chose to give Kimkim a try because with our busy work schedules, we did not have the time to plan and do our own research, so we wanted someone that could make this as stress free for us as possible. It was great waking up every day with our driver at the ready letting us know what our itinerary was for the day, not having to worry about how we were going to get to the next place, and arriving with our accommodation ready. Each day, we just got to sit back and enjoy, which is exactly what we needed. Though it was a little more expensive than we would have liked, time and zero stress is a luxury you pay for :)