Sights and Adventure
Indonesia | Mar 13 - Mar 23, 2018

C
Corinne L.
Orlando, FL | Reviewed on Apr 01, 2018

Thank you Kimkim and Shanti for creating the best honeymoon experience for us! It was an unforgettable experience and we have fallen in love with Bali and all its culture. Wayan was an excellent driver and we will always be grateful for him. He took us to many of his favorite local warungs and even ordered our food for us and made sure we were ok (when there was a language barrier with the staff). Our trip would not be the same without him!

Matthieu was also wonderful. During our meeting, he made sure we were comfortable with our program and reassured us that he would be there at any time if we had any issues down the road. I am highly allergic to mold, and our initial room at Abian Ayu was covered in it. My husband and I are very low maintenance when it comes to room arrangements, but there was no way I would've been able to be comfortable in that room. Alvin contacted Matthieu, and within a matter of minutes, the hotel staff apologized and made other arrangements for us.

The service at The Alena was absolutely incredible. We felt so welcome everywhere we went, and the staff even remembered our names.

Places we visited that stood out the most: our entire stay at Gili, Uluwatu Temple (used on our free day), and Tirta Gangga.

All in all a fantastic, memorable experience. Thank you for everything!

Local specialist: Jessica Adriaansen
Jessica
Jessica Adriaansen
Local specialist in Bali | Replied on May 09, 2018
Thank you so much for your wonderful review. We are so happy to hear you had a great trip and fell in love with Bali. We know your honeymoon is very special and we are so glad you let us be a part of making your trip dreams come true. We always do our best to pick quality drivers and it is great to hear that your driver Wayan was so helpful; we will be sure to let him know. Sorry to hear about the mold, we apologize for any inconvenience it caused. As it is a tropical climate, we are... Read more

Thank you so much for your wonderful review. We are so happy to hear you had a great trip and fell in love with Bali. We know your honeymoon is very special and we are so glad you let us be a part of making your trip dreams come true.

We always do our best to pick quality drivers and it is great to hear that your driver Wayan was so helpful; we will be sure to let him know.

Sorry to hear about the mold, we apologize for any inconvenience it caused. As it is a tropical climate, we are aware these issues can arise, therefore our Travel Specialists are always available to help address any issues like this, and it is good to hear that Matthieu and the hotel quickly remedied this for you. We always want you to be very comfortable with your accommodation and are happy you had very good service at The Alena.

We look forward to and hope you allow us to help plan your next trip to Asia. Welcome to the Shanti Family! & Happy Travels!