Top 10 regions in chile: where to go & what to see, Chile - Jan 19 - Jan 24, 2019
I found the web platform and payment method a bit challenging as I was travelling with a group. Marie-Lou was generally prompt in responding to me. It would have been better if we could have talked directly to Mauricio, our guide for the wine tours as he had a plan that would have involved less driving. We went the way I requested but that was because I really didn’t understand the driving times/traffic etc. However, we did enjoy driving up the coast from San Antonio to Valparaíso as we were able to see where Chileans spend their summer holidays.
Mauricio was very good - he was always striving to give us a good experience. The wineries he chose were so diverse that we were always surprised that we were learning something new. Mateo and Leo were our guides for touring Santiago, were very good at answering questions and giving us options (such as walking or driving through the city center). Going up the gondola for the city view was a highlight.
The hotels - Hotel 17 in Valparaíso - great location, beautiful rooms with amazing views, Good breakfast, but a little run down and it could have been a little cleaner. Inca Hotel in Los Andes, Great pool area, good location, good breakfast, modern looking but moldy showers! Hotel Torremayor Lyon - nice neighbourhood, very good breakfast but this once very beautiful hotel needs renovations - it wouldn’t even look that bad if the floors were cleaner and stains removed from upholstery and carpets. The pool was very grubby.
Our guides and drivers definitely made this trip enjoyable and informative and I would recommend them to anyone. I would also use Kimkim in the future as it is a good way to find customized, unique travel experiences.