Galapagos Islands plus Quito
Galapagos Islands | Oct 30 - Nov 8, 2025

L
Laura H.
Ashburn, VA | Reviewed on Nov 18, 2025

I had a wonderful trip to the Galapagos Islands, thanks to our travel agent Maria Jose and all the KimKim team. I was part of a group of 12 friends traveling together from the US. None of us had ever been to Ecuador before. Maria planned a great tour for us, including all day trips, transfers, some meals and travel within Ecuador. The trip got off to a very rough start, since our initial flights were canceled due to bad weather and all of us had to rebook. Most of the group were delayed by a couple of days, and Maria helped each of us according to individual circumstances. As it turned out, I alone landed in Galapagos on the planned arrival day, and I was by myself for 48 hours until the group was reunited. Maria arranged for guides, transfers, and a great boat tour during those first two days on my own. I felt completely supported, even without my traveling companions in a new place. Once we were all together, the remaining week of tourism went very smoothly; we loved the excursions led by friendly and knowledgeable guides. Maria remained responsive and supportive throughout the entire tour and beyond. I was impressed with her patience and her genuine desire that we should have an excellent experience.

Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Nov 18, 2025
Laura, thank you so much for taking the time to share your experience. It was truly a pleasure to support you and your group of friends on this special adventure. Even though the trip started with unexpected challenges due to the canceled flights and delays, I’m very happy to know that you felt supported and well taken care of during those first two days on your own in the Galapagos. My priority was always to make sure each one of you felt safe and accompanied, no matter the... Read more

Laura, thank you so much for taking the time to share your experience. It was truly a pleasure to support you and your group of friends on this special adventure.

Even though the trip started with unexpected challenges due to the canceled flights and delays, I’m very happy to know that you felt supported and well taken care of during those first two days on your own in the Galapagos. My priority was always to make sure each one of you felt safe and accompanied, no matter the circumstances.

I’m so glad that you enjoyed the excursions, the guides, and that everything flowed smoothly once the whole group was finally together. Thank you for your patience, your positive attitude, and for trusting me and the team to plan such an important trip.

I hope to help you again in the future, whether you come back to Ecuador or feel inspired to explore a new destination. Sending you a warm hug, Laura.