The trip was great overall!
Iceland
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Dec 28 - Jan 4, 2026
The trip was great overall and everything was very easy to execute thanks to the set up of the Kim Kim team. The WiFi in the car made everything go so smoothly. The only down side was that many of the parking lots that were marked as no fee, now charge and the kiosks are very hidden so it was not always obvious. You have to know to look for them. We also could never get the gas pumps to work on a credit card (kept asking for a PIN) so we switched to a debit and then things were fine.
The lava cave was an amazing experience and our guide was great. The ice cave didn't discuss the 15 minute hike to the cave in very cold windy conditions in any of the brochures. We could have been more prepared for that.
Nora was great and we took most of her recommendations including going to Perlan for New Years Eve fireworks viewing. It was one of the highlights of the trip! Things were extra special as our daughter got engaged on the Black San Beach in the beautiful Iceland sunset!
Hotel Reviews
This hotel was very nice and the included breakfast was the best that we had on the trip. The hot tub area was very inviting but it was not clear if it was included with the room or not. It seems to me that it should be included but that was not clear.
The rooms were tiny with few amenities. The breakfast was the least impressive of the whole trip. The staff was minimally helpful and there were constantly dirty dishes and glasses all over the lobby. The location was good and it had it's own parking which made it convenient.
We enjoyed this hotel very much. We saw the Northern Lights from our back patio. The staff was very welcoming and made sure we were aware the Northern Lights could be viewed. When we did not make reservations for dinner, they still managed to get us in. The only draw back was the coffee machine at breakfast was broken and there was no back up. We just drank tea instead. Not a deal breaker.
Nice hotel convenient to easy travel to the airport. The riding experience was excellent. The horse theme throughout made it lots of fun.
Activity Reviews
Excellent museum. Should plan to spend at least a half a day here to learn about the land of Fire and Ice.
This was a lovely hot spring away from the main fray of tourism. We went there immediately from the airport but were a bit tired after the trip and may have enjoyed it more had we done it later.
This was lovely once you got to the cave. There was a 15 minute hike across the glacier in the wind which was brutal and we had no idea about until we were already there. It was alot of work for a cave that was too crowded with other people.
Lovely long ride at sunrise.
Thank you Cyd, for this very helpful feedback! It was such a pleasure working with you and I'm so glad you had an amazing trip. We will definitely take these notes into account to improve the experience of future travelers. Thanks for trusting us with this extra-special family trip, and I hope you'll consider kimkim again in the future!