The trip was great overall!
Iceland
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Dec 28 - Jan 4, 2026
The trip was great overall and everything was very easy to execute thanks to the set up of the Kim Kim team. The WiFi in the car made everything go so smoothly. The only down side was that many of the parking lots that were marked as no fee, now charge and the kiosks are very hidden so it was not always obvious. You have to know to look for them. We also could never get the gas pumps to work on a credit card (kept asking for a PIN) so we switched to a debit and then things were fine.
The lava cave was an amazing experience and our guide was great. The ice cave didn't discuss the 15 minute hike to the cave in very cold windy conditions in any of the brochures. We could have been more prepared for that.
Nora was great and we took most of her recommendations including going to Perlan for New Years Eve fireworks viewing. It was one of the highlights of the trip! Things were extra special as our daughter got engaged on the Black San Beach in the beautiful Iceland sunset!
Hotel Reviews
This hotel was very nice and the included breakfast was the best that we had on the trip. The hot tub area was very inviting but it was not clear if it was included with the room or not. It seems to me that it should be included but that was not clear.
The rooms were tiny with few amenities. The breakfast was the least impressive of the whole trip. The staff was minimally helpful and there were constantly dirty dishes and glasses all over the lobby. The location was good and it had it's own parking which made it convenient.
Thank you Cyd, for this very helpful feedback! It was such a pleasure working with you and I'm so glad you had an amazing trip. We will definitely take these notes into account to improve the experience of future travelers. Thanks for trusting us with this extra-special family trip, and I hope you'll consider kimkim again in the future!