Highlights of provence - 12 days, France - Jun 20 - Jun 29, 2019

Traveler: Kim Eng K. - Local specialist: Simon Hardy

Overall itinerary was well planned and hotel selection was superb with good location and services except for the following :

1) Hotel Splendid Nice, who did the dinner booking for us, failed to inform us of the change in restaurant. We had a nasty shock when we went to the given restaurant and found it to be empty of furniture. The alternative restaurant we managed to locate was poor with meat dishes.

2) Hotel in Forcalquier is an excellent resort hotel, but is located 2 km from town. Taxis service was hard to come by and under the terrible heat wave, we were thankful that the hotel get their staff to send us to town and later, after much frustration in trying to get taxis, arranged for their staff to bring us back to the resort.

Marion, the local guide in Nice for the gourmet walk about was very friendly and gave us plenty of information about Nice. Marc who brought us to Monaco was a responsible guide. The Aix walking tour guide, Arthur, was very helpful and gave insights of Aix En Provence, Remy, our guide from Aix to Marseille is a cheerful and caring guide that provide plenty of information about the places we visit.

Overall Simon has done a good job in arranging this tour. It would be better if we can have a communication link such as what's app established before the tour start. We were on our own on first night when we found the restaurant we were supposed to have dinner was closed, and we didn't know then it was the hotel who arranged it. My attempt to reach Simon by phone went straight to voicemail.

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Dear M.Kwarn, thank you for your detailed review of your 12-days trip to Southern France, merci beaucoup! I will let our local partners know about your comments in order to improve these important logistics matters. I hope that your group has well arrived back in Malaysia and Singapour, see you maybe another time in Southern France! Best, Simon