Filipinas

5 Days in Morocco: 4 Itinerary Options - Mar 26 - Apr 1, 2019

Traveler: Filipinas C. - Local specialist: Brahim Bourrich

I used kimkim because I heard good reviews about them and when I was connected with Brahim, he proved to be very reliable, answering all my questions promptly. He was willing to work with my sort-of complicated schedule. I’m very impressed at how fast he would get back with me, something that I require when dealing with a travel agent.

My driver, Said, met us at the airport and drove us for six days. I was happy to have him around. Although his English wasn’t completely fluent he still understood my basic needs and was there to make us comfortable.

The riads Brahim chose for me (as I only requested 4-5 stars) were wonderful! My favorite was in Fes, the Riad Karawan. If I have to go back, I’d definitely go there again. We were fortunate to be upgraded to a hotel in Casablanca at the Sofitel. It was in a great location and the rooms were exquisite. There was just a minor misunderstanding, giving us only one bed (I traveled with my son), when Brahim assured we would get two beds. I explained this to the hotel reception and they kept insisting that it wasn’t pointed out by my travel agent, and that they were full so they can send me a cot. I said no, I’m not sleeping in a cot when I paid for two beds. They eventually gave in and got us a room with two beds.

My only complaints in my trip is that I think I paid a ton of money for only six days. Although we stayed in nice riads, I would suggest that with the price I paid, it should include the entrances for every point of interest we went to. It’s not much but it gets really annoying that I have to pay on top of it then give a tip to the guide. Also, in some places that didn’t require a guide such a volubilis, I had to pay 200 dirhams for one. But this is ok it’s not my biggest problem. My biggest problem is when I’m being brought to a coop and have to waste my time in things I wasn’t interested in. In Fes we went to a ceramic place and was duped into buying a tagine that cost me $260, an outrageous amount even here in the states. I honestly think I should have the freedom to choose to go (or not) to places (especially where they are forcing me into buying things I don’t really need and the problem with that is you’re thinking you’re in Morocco so why not get a tagine or whatever they are selling). This things shouldn’t be part of the tour since I’m not in a big bus with 50 other tourists.

One more thing, if you could tell the guides to ask beforehand where I would like to have lunch because there was definitely a restaurant in Fes I wanted to go to but instead was forced to go to a mediocre restaurant with full of tourists and food was seriously lacking in taste. I’m only in Morocco once and I want the best experience and eat the best foods. Anyway these are only suggestions and hopefully you can rethink of applying it in your future tours.

Speaking of guides, I was happy with Said in Fes. His English was so fluent it felt like home to me. Other than the restaurant he chose for us to go 😂, he was an excellent guide! The one guide in Marrakech (an old gentleman) was okay. His English was good enough to understand but he wasn’t very personable but that’s maybe because he was old. Lol!

Overall, I had the best time in Morocco. The people are friendly (even if I was getting duped by peddlers lol). I really enjoyed working with Brahim and will definitely choose Said again for my driver. You will have to give me a discount next time I go back since I’m a returning customer lol!

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Salam Boots,

Thank you very much for sharing your feedback with me. I deeply appreciate the time you invest in writing and putting together this priceless feedback. Since the first contact we have, I felt we are going to arrive a wonderful experience for you and Joshua. You have been very reactive and I felt like we were sitting together in the same office :) So, please allow me to thank you for being always there for me which made it easy for me to react back on time as well.

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Salam Boots,

Thank you very much for sharing your feedback with me. I deeply appreciate the time you invest in writing and putting together this priceless feedback. Since the first contact we have, I felt we are going to arrive a wonderful experience for you and Joshua. You have been very reactive and I felt like we were sitting together in the same office :) So, please allow me to thank you for being always there for me which made it easy for me to react back on time as well.

This feeling I have at this moment is similar to what your driver Said would feel as well. Each driver is doing his best so the travelers that are with him are safe, happy and well educated about the best of Morocco. Therefore, please note that all your remarks have been shared with whom it concerns (local guides, the hotel in Casablanca ..etc) to keep our services on top. I am waiting for their feedback. We are always on the learning process and through these suggestions and remarks of yours and of my other travelers I arrived here to take the best care of each trip with a high level of quality. I wished you could let me know immediately any time you felt uncomfortable because that's the reason why I am at your disposal: to make sure you are comfortable!

Please note that my door is always open and that I'll be very happy to have soon visiting my country again. we are friends now, right :)

All the best,
Brahim