Shona is the besttttt!🩷
Japan | Nov 5 - Nov 14, 2025

Kyah
Kyah H.
Chicago, IL | Reviewed on Nov 15, 2025

Shona was truly the most incredible travel agent. From the planning, booking and trip, everything was perfect. During the almost year leading up to the trip she was so attentive and knowledgeable with any questions I had. Going to a new country where your language is not their main language can be very nerve racking but Shona made the entire process so easy. I had messed up our flight days coming into Japan and before I knew it Shona had everything taken care of and fixed. She truly took care of everything. From drivers, hotels, train tickets. It was all so organized and well thought out. I can’t thank her enough for making my husband and I’s dream trip a fantastic reality!

Hotel Reviews
Hotel Keihan Tsukiji Ginza Grande
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rihga Gran Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
HOTEL THE LEBEN OSAKA
Osaka

A stunning hotel within walking distance of the Shinsaibashi shopping district!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kyoto Highlights: Kinkaku-ji Temple, Nijo Castle and Fushimi-Inari Taisha
Kyoto Highlights: Kinkaku-ji Temple, Nijo Castle and Fushimi-Inari Taisha
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Discovery with Shibuya & Harajuku - West
Tokyo Discovery with Shibuya & Harajuku - West
Tokyo
Quality of Experience
Guides, Drivers and Staff
Kumiko was so much fun! She was so knowledgeable about the areas we were in. She was always ready to take a great picture of us that we will cherish for a lifetime!
Transport
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

This was genuinely such a cool experience! Getting to learn the history of a traditional Japanese tea ceremony while wearing kimonos was such a fun time. My husband and I are on the bigger side and they had plenty of kimono options for us to wear. We didn’t feel left out because of our size which we appreciated so much!

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

Getting to try different foods was very cool but we only tried 3 foods in 3 hours. I was expecting a bit more. The tour guide was walking so fast that the group had a very hard time keeping up. We were a group of 3 couples and 1 older lady on her own. None of us were aware we were taking the metro so we didn’t come prepared with suica cards so getting through the station was a mess which caused a lot of frustration for us and the other people trying to get through the station. The food portion of the tour was finished but the guide was going to show us to the famous running man sign. This is where we lost a person of our group. She was an older lady who was there by herself. Again the guide was walking so fast and after about 5 minutes, we realized the older lady wasn’t with us. The guide tried to call the office she goes through because she did not have access to her phone number. The office ended up being closed. We never saw that lady again…

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day City Tour with  Osaka Castle
Full Day City Tour with Osaka Castle
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Nov 15, 2025

Dear Kyah,

Thank you so much for your kind words! 🌸 I’m thrilled to hear that I was able to make your dream trip to Japan smooth and memorable. It’s wonderful to know that her planning and support made everything easier and more enjoyable for you and your husband. It truly means a lot! 💛

Best,
Shona