We had the most wonderful time in Italy!
Italy | May 26 - Jun 7, 2023

Alissa
Alissa P.
Newport News, VA | Reviewed on Jun 30, 2023

We had the most wonderful time in Italy! We owe a huge thank you to our trip planner, problem fixer and behind the scenes guide Fabio. He took all the stressful pieces of our trip, such a booking trains, scheduling private transfers, finding wonderful tours, etc and planned it all out for us meticulously. While in Italy, he kept in contact with us checking in, asking for feedback, and was always available anytime of the day to troubleshoot. Fabio also found wonderful food and dinner reservations for us, both before the trip and during. If we were unable to communicate with a restaurant or running behind due to events like the Tour de Italy bike race, he communicated with tour guides and helped cancel or change restaurant reservations. While in Rome, I suffered from sun poisoning, he was quick to find a physician that would come to me for assistance and when there was a language barrier with the agency, he immediately called and helped translate. During the trip, he took feedback from us and when he got to know our group more, he made suggestions to our future drivers and tour hosts to accommodate our preferences, such a wine tastings and food suggestions. Lastly, my husband and I had asked Fabio last minute before leaving for Italy, if he might coordinate a photographer for some belated wedding pictures, as we did not have a our wedding due to Covid-19. Fabio was able to find an amazing photographer for us last minute and made the whole day very special for us in and around Lake Como. We had a trip of a lifetime in Italy, our travels were seamless in and between the different cities and this was all due to and thanks to Fabio. I would hands down use him again if we were to go back and would also highly recommend him to anyone else going to Italy anytime soon!

Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jul 05, 2023

Hi Alissa,
Thank you so much for taking the time to write a review about your recent trip to Italy. I am so happy that overall it went great and it was a real pleasure to meet you all! I am looking forward to assisting you again in the future and wish you all the best! 🙂
A presto,
Fabio