We had the most amazing trip to New Zealand.
New Zealand | Jul 20 - Jul 26, 2025

Elizabeth
Elizabeth L.
Newark, NJ | Reviewed on Jul 27, 2025

We had the most amazing trip to New Zealand. Our travel specialist, Ruth, planned an amazing trip for our family of 5 (3 teenagers). Everyday we had a new adventure and each one was more fun than the last. All 3 of our kids were able to do something that they liked. If I had planned the trip without Ruth’s help the kids would have complained constantly. The horse trekking with Hannah from Real Kiwi Horse trekking was a blast (although the mountain climbs were scary & beautiful). We all had a great time snow tubing & soaking in the hot pools at Lake Tekapo Springs. I recommend that just for the hot pools. And in Queenstown the biking with Around the Basin was amazing, even with snow on the ground. We all went bungy jumping with AJ Hackett company. While I probably wouldn’t jump again the gorge was beautiful and everyone working there was so friendly & professional. I would definitely use KimKim Travel again to plan a trip!

Hotel Reviews
Distinction Christchurch Hotel & Conference Centre
Christchurch

Nice hotel. Rooms were clean and modern looking. We were able to fit a family of 5 in 2 rooms with beds for everyone. It was in a convenient location.

Authenticity & Character
Location
Convenient to activities, cafes, & our rental pickup.
Staff
Super helpful
Cleanliness & Comfort
Peppers Bluewater Resort
Lake Tekapo

In a great location that’s convenient to activities and food. Very comfortable for a family of 5. The kitchen and living room made the unit very spacious. Our room had a washer/dryer combo that was nice except the dryer didn’t really work. The hotel did offer 2 washers & dryers on the grounds for free which was helpful.

Authenticity & Character
Location
Close to everything we wanted to do in the Lake Tekapo region.
Staff
Cleanliness & Comfort
Blue Peaks Lodge
Queenstown

We stayed in their newer apartments. It offered plenty of room for a family of 5. The kitchen made it easy to have breakfast in the unit before heading out for activities. It was close to a lot of restaurants and a short 10min walk to the waterfront. My only complaint is their tiny garage under the apartments. It was VERY difficult to maneuver a minivan into the parking spot especially when more cars were there.

Authenticity & Character
Location
Close to restaurants and shops. Just a small hill to walk up and down to the shops.
Staff
We didn’t really interact with anyone after we checked in.
Cleanliness & Comfort
The unit was very clean when we checked in. Not sure how often the rooms are cleaned because we stayed for 3 days and the rooms weren’t cleaned. It wasn’t a big deal for us because the unit was very clean and there were cleaning supplies for the dishes & washing machine.
Activity Reviews
Kawarau Bungy Jump
Kawarau Bungy Jump
Queenstown (NZ)

Absolutely scary but absolutely breathtaking at the same time. The staff were all friendly and supportive.

Quality of Experience
Everyone seemed to be having a blast and supportive.
Guides, Drivers and Staff
Staff were very supportive and friendly.
Christchurch Private Transfer Airport to Hotel
Christchurch Private Transfer Airport to Hotel
New Zealand

Our ride was clean and just what we needed. Our original flight had been cancelled but when I called and let the travel company know we were assured our driver would still meet us. James was there with a sign and was very helpful with history of Christchurch and things we should see.

Quality of Experience
Guides, Drivers and Staff
Transport
Tramway Restaurant
Tramway Restaurant
Christchurch

The food was really good and was a unique activity. It was dark when we did the tour so it might be something better to do in the spring and summer so you can get a better feel for Christchurch. Our kids were a little bored and not a huge fan of the food but my husband and I enjoyed it.

Food
Transport
Was a unique way to eat dinner and see a little bit of the city.
Real Kiwi Horse Trekking
Real Kiwi Horse Trekking
Christchurch

We did the 3 hour trek. Hannah was a great guide and the horses were very well trained. The scenery was amazing. For someone who has never been on a horse the 1 hour river trek would have been more than enough. We also went up into the mountains and while the views were amazing I was petrified! One of my kids panicked and Hannah was very patient and helped lead her horse until her husband could pick my daughter up. One of my daughters, who is a horse lover, was in heaven with the trek.

Quality of Experience
Guides, Drivers and Staff
Hannah was very friendly and super patient.
Super Winter Combo - Ice Skating & Hot Pools + 1 Hour Tubing
Super Winter Combo - Ice Skating & Hot Pools + 1 Hour Tubing
Lake Tekapo

My kids loved this place. The tubing was a lot of fun. A school trip was there on the day we visited but the staff changed our tubing time to avoid the big group. The staff on the ice rink were very helpful. The staff at the tubing hill gave us different suggestions for tubing to make it more fun. And the hot pools were so nice after skating and tubing.

Quality of Experience
Guides, Drivers and Staff
Crater Experience (Cowan's Observatory)
Crater Experience (Cowan's Observatory)
New Zealand

Amazing. We saw the Milky Way and numerous constellations. Our younger teens were bored but my husband and I loved it. It’s something I would do again. It was a cold night when we did it and the staff at the observatory had extra jackets for everyone to wear.

Quality of Experience
Guides, Drivers and Staff
Transport
Walter Peak Farm and Gourmet Barbecue Dinner
Walter Peak Farm and Gourmet Barbecue Dinner
Queenstown (NZ)

The boat ride was nice across the lake. The dinner was delicious and there was plenty of food. Even the kids found food to enjoy and eat. The show was very entertaining. It was a nice break from high energy activities.

Quality of Experience
Food
A large variety of food and it was all delicious.
Guides, Drivers and Staff
Transport
It was hard to understand the captain when he was talking.
Half Day Supported Arrow River Trail Tour (Bike the Bridges)
Half Day Supported Arrow River Trail Tour (Bike the Bridges)
Queenstown (NZ)

We did the Arrowtown trail. We weren’t sure what to expect but the trail was very easy to follow. The path was a little muddy but that’s to be expected with the weather. We used E-bikes but the trail we did would have been easily done with a regular trail bike. I would love to return and do more rides. It was great that there was a dedicated bike trail and we were only on (quiet) local roads for a short time.

Quality of Experience
The trails were better than expected and the bikes were in great condition.
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Jul 27, 2025

Hi Liz

It was so much planning a trip for your family! I am so glad you all had a great time!

Ruth