Amazing Costa Rica Trip - thanks to kimkim and Serendipty Adventures!
Costa Rica
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May 30 - Jun 7, 2024
We used kimkim to book a trip to Costa Rica (on a recommendation from a neighbor) and from the start to finish, it has been a wonderful experience! Holden was the local specialist from Serendipity Adventures who worked with us to come up with a high level itinerary and activities to do based on our interests, kids’ ages and his recommendations. I appreciate how flexible he was to make changes and adjust the itinerary/exercises when we changed our mind :) He was always around to answer any questions/concerns around the trip (for example: self drive vs. using private pickup/drop-offs), giving us all the options and impacts on time, cost, etc. Once we had confirmed the itinerary and the place tickets and made the payments, we were introduced to the Operations team of Wilman and Nancy from Serendipity Adventures. I was really impressed on how they were always accessible and available to answer questions, to give us gentle reminders, offer preparation tips and be the go-to support for the trip.
Our trip started with a hiccup when our flights had to be changed the day-of travel but just letting Wilman know the new flight details was all it took to ensure that our arrival in Costa Rica was smooth, without any more bumps. He and his team also helped to work with one of the hotels when we had some room issues and made the whole situation so smooth and less stressful. Wilman used to check in often to ensure that things were on track, communicate if a pick up was running late, gave reminders about upcoming activities or to request early breakfast! Really thankful to him and his team!
The hike guides (Mariano, Alex, Andres) and car drivers (Mariano, Alex) - were just great and really fun to talk with! We learned so much about the new country, its ways, the food and the amazing biodiversity with each of these individuals who enriched our experience, and ensured that we were safe, comfortable and had fun! All the activities that were organized with Holden’s help - the zip-lining, forest night tours, kayaking were great and thankfully the weather cooperated all along!
Thanks so much kimkim and Serendipity Adventures for this wonderful trip! Pura vida!
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