Larry

A beautiful and memorable trip - Oct 22 - Oct 31, 2019

Traveler: Larry K. - Local specialist: Anne Godoy

I have traveled in Peru on my own and my experience was that there was one difficulty after another. However with KimKim, almost everything went smoothly and our experience was beautiful. People at KimKim must have worked very hard to make the trip go so well.
The food KimKim chose was great, the hotels were wonderful, the guides and drivers showed up on time. Our guides Jorge and Juan were knowledgeable, courteous, and personable, providing us with many insights into ancient Peruvian cultures.
Anne, who was our tour director, was very flexible in designing our trip as we had to postpone the trip 3 weeks before the scheduled date and reschedule for a month later. We decided to add a few more days to our trip after the postponement, and Anne graciously and gracefully added to our itinerary seamlessly. She also arranged for us to go to places a little off the beaten path such as Aspero, (which I highly recommend as the tour there gave us so much insight into the Caral culture.)
The only thing KimKim asked us to do on our own was to buy plane tickets to and from Lima to Cusco. Somehow LATAM got my wife's last name wrong, assuming that it was my own, and supplied us with bogus passport numbers. (The customer service agent at LATAM said the bogus numbers were due to us having purchased the tickets in the United States. This does not make sense to me.) It took my wife and I three hours talking to the LATAM central office to correct these difficulties. Given that at least the bogus passport numbers were predictable and the assumption about my wife's last name probable, KimKim might take it upon themselves to purchase these tickets for their customers to obviate these difficulties. However, that only made plain to us what a marvelous job the personnel at KimKim had done in making our trip comfortable, delightful, and extraordinary.

Anne Godoy profile photo
Anne Godoy, local specialist, responded to this review:

Hi Larry,

Thanks for taking the time to write a review for us. I am really happy that everything went great and that you had a great time with Jorge and Juan! I know that Peru could be a little bit overwhelming. Here in Peruvian Soul, we wanted to thank you again for trusting us with this adventure. It was a pleasure for me to be a part of this memory!

I am sorry you had that issue with LATAM and maybe if you decide to come back to Peru, I will make sure to help you with domestic flights, too!

It was really nice to meet you in person and hope to meet you and Dian again, very soon!