Lorenza was awesome! We had a couple of hicc...
May 28 - Jun 6, 2023
Lorenza was awesome! We had a couple of hiccups in our travels and she was right there to help us during each one. We were amazed at the level of communication, the customer service and care she showed. I truly feel she is absolute the best available anywhere! I have already raved to other travelers about Kim Kim and Lorenza. I will definitely be calling her again when I travel to Italy.
The desk staff we friendly and helpful, clean rooms and nice location
The room was lovely and we had a private balcony which was amazing. The breakfast was delicious and service was impeccable