Our trip to Spain was amazing and memorable! ...
Spain | Jan 23 - Jan 29, 2024

N
Nigar Y.
Chicago, IL | Reviewed on Feb 10, 2024

Our trip to Spain was amazing and memorable! Raquel was excellent and covered all bases as she made our itinerary. Our driver Alberto at Seville airport was friendly and professional. Our hotel in Seville CASA 1800 was great and their staff was professional and helpful. The location of the hotel was the best part which allowed us to explore everything on foot. The nearby restaurants offered the best Tapas ! Next, our driver Jesus was exemplary! He was kind, knowledgeable, friendly , punctual, professional and above all a safe driver. Our stay in Cordoba at NH Amistad hotel was comfortable and the visit to the Mosque/ Cathedral was great. Our journey to Granada with Jesus was very enjoyable and informative. Our hotel in Granada Eurostars Catedral was good but we had to change rooms because the one given to us at first was on the ground floor and backed into a street with a bar which made it very loud. The other room was small and cramped on the first floor but quieter. Our visit to Alhambra was fascinating but began with a hiccup. We were advised to get to the location at 11.45 am but after 12 noon we had to call to ask why our guide was still not there. Unbeknownst to us the time of our tour had changed but we had not been informed. Sara our guide was good. Our trip to Tarifa with Jesus was great and the ferry ride to Tangiers went very well. It was good to have the tickets for all our excursions and ferry ride in hand instead of standing in lines. The weather was perfect for us although now we hope Spain gets some rain soon as the locals are praying for it. All in all a wonderful experience!

Hotel Reviews
Hotel Casa 1800 Sevilla
Sevilla

Great location. Friendly and helpful staff. Good breakfast and afternoon tea was a bonus! The only issue we had was that we could not adjust the temperature of the room. We were offered a fan which helped some.

Authenticity & Character
Location
We could walk to almost every place we wanted to. Great restaurants and the best tapas I had in Spain were here closeby to the hotel.
Staff
Cleanliness & Comfort
Áurea Catedral Hotel
Granada

The location of this hotel is great but the hotel rooms backing into the street and bar can be very loud until quite late at night. The staff at the front desk were professional but in the breakfast area the staff were very warm and helpful. The spread was great as well.

Location
Staff
Cleanliness & Comfort
NH Collection Amistad Córdoba Hotel
Córdoba

Good hotel but we were unable to adjust the temperature in the room. Great breakfast spread. We did not find the staff very helpful in giving directions as far as where to leave the luggage while we were completing the check in process and we had to carry it up and down several stairs which was not easy given our physical limitations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Tour of the Alhambra and Generalife Gardens
Tour of the Alhambra and Generalife Gardens
Spain

Please make sure that if there is a change in the itinerary that people should be informed. If unable to get a hold of them by phone a message should be left at the front desk of the hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Feb 12, 2024
Hi Nigar and Javaid, thank you so much for this detailed review! I will share your words with Jesús, and our local guides, they will be delighted to hear that helped you have a great experience discovering southern Spain!😍 I am sad to hear that you were not comfortable with the room at your hotel in Granada and that the tour got started later without further notification ...I will get in touch with our partners and let them know about this matter so it does not happen again. It's been truly... Read more

Hi Nigar and Javaid, thank you so much for this detailed review! I will share your words with Jesús, and our local guides, they will be delighted to hear that helped you have a great experience discovering southern Spain!😍 I am sad to hear that you were not comfortable with the room at your hotel in Granada and that the tour got started later without further notification ...I will get in touch with our partners and let them know about this matter so it does not happen again. It's been truly a pleasure to work with you during the entire process of creating this lovely trip and hopefully, we can get in touch in the future for more adventures x All the best! Raquel