Faraway Adventure, Disparate and Conflicting Requirements? Not a Problem!!!
Australia | May 14 - Jun 3, 2024

Neil J.
San Jose, CA | Reviewed on Jun 05, 2024

When you go on a trip to a faraway place it is great to be able to have someone working close to the locale to put together various tours, tickets, lodging, transportation options and a well thought out agenda that meets your needs. Even more important, especially when there are so many different vendors and moving pieces, is that when something goes wrong - and inevitably something *will* go wrong - there is someone who is quick, responsive, kind, caring and capable to manage things and smooth out those bumps. This was very much the case working with Vicky on our Australia trip. We were traveling with a diverse group of 4 people: myself, my wife, our 28yo son who is on the autistic spectrum and my 85yo mother who is 85yo! We were travelling to Oz for our niece's wedding and wanted to work up a tour of major attractions on the East Coast around that given that once you're there, you had best stick around and check out the wonders of the place. Vicky worked with us to build up a trip plan with sufficient activity for our son, sufficient rest days for my mother and sufficient highlights for us all to remember. She connected us with private and small group tours all with excellent guides and she set up comfortable accommodations throughout. She was also mindful of our budgetary limitations and worked with us once we arrived to tweak, adjust and troubleshoot as necessary. The bumps were few but when they happened, they were quickly resolved, and the entire trip has provided a lifetime of memories for us all. I found kimkim/vio through an internet search and Vicky through random assignment, but I do feel like I won the lottery on the whole experience.

Local specialist: Vicky Steinhardt
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jun 05, 2024

Hi Neil,
Thank you so much for taking the time to share your detailed review. I'm thrilled to hear that your trip to Australia was a memorable experience for you and your family.
It was a pleasure working with you to create an itinerary that everyone enjoyed. I am delighted that the tours, accommodations, and overall trip plan met your expectations and that you found the guides to be of high quality.
Thank you for entrusting me with such a special occasion, and I’m honored to have been a part of creating lasting memories for your family.
Warmest regards,