Merci, KimKim!
Switzerland | Jun 20 - Jun 27, 2026

Courtney
Courtney L.
Seattle, WA | Reviewed on Jun 28, 2026

My husband and I just returned from Switzerland after spending 8 days there with a trip planned by KimKim. KimKim made the experience stress free as I didn't have to plan anything. We provided our interests and KimKim did the rest. With our busy schedules, it was nice to have KimKim do the heavy lifting.

We were impressed by their accommodation selections and recommendations for where we should travel in Switzerland. For example, we hadn't considered Montreaux, but were so happy we got to spend time there. The contrast of the Swiss German side to the Swiss French side of Switzerland was a fun way to see Switzerland. KimKim made the experience so easy with our vouchers for everything and the service providers were clearly vetted. We can not recommend KimKim enough for those that are looking for ease when planning a trip as you'll have the perfect balance of individual exploration time and planned activities.

Hotel Reviews
Matthiol Boutique Hotel
Zermatt

We liked the size of this hotel and the location of this hotel. We liked being far away from town as it was peaceful at night with the windows option and the centralized location to trails for hiking. The morning view of the Matterhorn was amazing. Additionally, the spa room with the sauna was heavenly.

Authenticity & Character
Location
While we felt this hotel was amazing, travelers might find it far away from town. The electric shuttle is only offered to/from the train station when you arrive and leave. You otherwise need to walk everywhere in Zermatt which is roughly 20 minutes to/from town. That wasn't an issue for us and the view was 10/10, but I wanted to mention it. There is a bus you can take, but we opted to walk.
Staff
The staff were very helpful in the morning with my food allergy and ensured I had plenty of gluten free options which I appreciated.
Cleanliness & Comfort
Mona Montreux Hotel
Montreux

The view from our room of Lake Geneva was absolutely breathtaking. The hotel was centrally located to the train station and bus station, for ease. We found Montreaux very walkable with a number of fun restaurants. The hotel buffet could have been a bit stronger (quality wise), but I think we had high standards after our stay in Geneva and Zermatt. We opted for a local coffee shop and keep our buffet selection pretty basic each morning as a result. We enjoyed the hotel's location to the Fairmont for delicious evening meals (with a view!).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
An added bonus was the AC. We were in Switzerland during the European heat wave and thankful to cool off at night.
Activity Reviews
Riffelsee and Riffelberg tour!
Riffelsee and Riffelberg tour!
Zermatt

Mike was great! We appreciated his expertise on the trails to ensure we had a great hike. This includes where to stop for lunch before our return hike to Zermatt.

Quality of Experience
Guides, Drivers and Staff
Transport
E-bike in Montreux / Lavaux !
E-bike in Montreux / Lavaux !
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
The Chocolate Train
The Chocolate Train
Montreux

The quality of coffee could have been a bit better on the train ride in the morning, but aside from that, we were impressed by the train ride. We were initially worried it may be a bit toursity, but we embraced it. The cheese and chocolate factory tour were very informative. Seeing the countryside from the train was also fun. It was a great way to remain cool during the European heatwave and we learned a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH