Amazing 'whatever. it takes' service!
Japan
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Jan 6 - Jan 19, 2026
THANK YOU for the trip – it was SO well planned, and clearly a LOT of thought went into it. We are so grateful, and we are now big KimKim fans!
We travel a LOT, to all kinds of crazy places! It is unrealistic to travel across the world and expect things to NOT go wrong. What matters, and why we work with travel professionals like you KimKim, is to have support and back up when things DO go wrong – THAT is what matters! KimKim seamlessly fixed an issue on our travels, and they are THE BEST, and you can travel worry-free!
Our planner Ben was remarkable - attentive, knowledgeable and friendly, and our guides Roy, H and Piter were exceptional.
10/10, DO recommend! Thank you, team KimKim, for an amazing experience and incredible 'whatever it takes' service!
Hotel Reviews
WOW! The Tokyo Station Hotel is AMAZING! So new, comfortable and clean, and the staff were incredibly accommodating and welcoming! The breakfast buffet is astonishing and a game changer – such a great way to start our busy days in Japan! I don’t know how they do it, but the rooms are SILENT, even with busy Tokyo traffic outside – so restful! And the location could not have been more convenient for the Shinkansen!
We LOVED the Uno! Clean, comfortable, with super helpful staff. The room was perfect, and the restaurant in the hotel was top notch. We’d recommend this hotel to anyone – it even has laundry facilities, which we didn’t need early in our trip but good to know.
What an INCREDIBLE experience. Koyasan was deserted, and a mountain paradise! This was a really special experience for Kathy and I, but BOY was it cold!! But the monks at the temple were so welcoming, and the room was incredible – the hot spring bath was so relaxing, and so great to warm up, ha! The beds were comfy, the room was warm, and the food at the temple was exquisite – so beautifully prepared. The temple services were so honouring to attend, and really moving for Kathy and I. Anyone looking for a spiritual adventure in Japan would be wise to have this experience.
OH MY GOD. Six Senses is absolutely one of the best hotels we’ve ever stayed at – and we’ve stayed at some incredible hotels! For the way it smelled, to the lovely staff, to the incredible spa, it is a remarkable hotel. Another excellent breakfast buffet, and the restaurant and bars are top notch. The rooms are simply incredible, and we enjoyed the upgrade to the balcony room – thank you for that! Absolutely the best hotel on the trip, hands down. We’ll be back there again!
The location is of course AMAZING, the staff as lovely as could be. I can’t believe I’m writing this about the Peninsular Tokyo, but its feeling a little…tired? Certainly, when compared to Tokyo Station Hotel. The rooms are a bit worn, and I can’t remember the last time I stayed in a room with a DVD player and a fax machine, ha! Out toilet plumbing leaked, the room was a bit in need of some love, but still, we were comfortable – it was a loud hotel though, with very present traffic noise. It didn’t bother Kathy and me, but it might some guests. But the location served us well, and the room was comfortable and we slept like babies.
Dear John,
Thank you very much for your generous feedback. It was a pleasure assisting with your journey, and I’m truly glad to hear that the planning, on-the-ground support, and overall experience met your expectations. Your detailed comments are sincerely appreciated and will be shared with the team.
Wishing you many wonderful travels ahead, and I hope to assist you again in the future.
Kind regards,
Ben