Sergio Bolaños

This was, by far, the highlight of our Costa Rica trip! This lodge is amazing, perfect for a family stay of 3-4 days. The food is excellent, the staff is super friendly, and access to the river and the outdoor hot tub are a real treat. If you do one thing in Costa Rica, go here!!

The hotel itself is great, and offers a great variety of attractions. However the fact that it's so isolated and the only dining options are so expensive was an issue for us.

A great place to stay in the area of Arenal. The pools and slides were a hit with the kids, and proximity to attractions and a wide range of restaurants made it a very convenient location.

Hotel itself is decent, but not one I would recommend for families with children. There's nothing to do at the hotel itself and food there is expensive, which meant we constantly had to drive to/from the hotel. Add to that the fact that the roads are terrible which made each drive a real pain. We would've preferred a more central location in Monteverde, and only have to drive the one time into the park.

Amazing hotel and perfectly located. Our only complaint was that the beach wasn't quite what we expected (a bit of a hike, and the beach itself isn't very inviting and quite small). But we loved the pool area and enjoyed the other beaches in the Manuel Antonio area.

The view of the volcano from your villa is just breath taking. The breakfast is amazing. A quick cab ride into town.

I was so impressed with the Jungle Spa! The ambiance and the skilled professionals really made the massage and facial remarkable. I would HIGHLY suggest adding this as a part of your trip!

Amazing views! Got to see so many wildlife species. And the waterfall hike was worth it!

From feeling the energy of the Bri Bri tribe medicinal shaman to grinding your own chocolate, this was an amazing day trip.

What an amazing hotel! The service is incredible, the food delicious, and the bunglaows are clean and spacious! We couldn't be happier with our stay. The grounds are beautifully kept and the food was excellent as well. I will be staying here if Im back in this area!

This place exceeded all of our expectations! Situated in the heart of the rainforest with a private view of the volcano was incredible. The staff were friendly and welcoming too, ready to help in any way needed.

This hotel was centrally located to the beach, restaurants and Manuel Antonio National Park, which made life much easier. The pool and bar area are a beautiful place to relax and and our room was incredibly spacious. We had an exciting show when capucin, white faced monkeys started swinging from branch to branch around us, four monkeys in all, feasting on the fruits and leaves of the plants in the trees above and around our room. The staff were very friendly and able to answer every question we had!

Very nice hotel. Close to airport. Very convenient for flying in or out of San Jose.

The establishment is a family run business and they go out of their way to please. The accommodations are some of the best we have had. Situated in a beautiful forest - open air - with great porches, kitchen, sleeping arrangements and bathrooms. The breakfast that is included is located a the main house - in a great setting - which brings together the character/personality of the owners with dynamite food - freshly prepared including spectacular fruit selections, gourmet coffees, cakes and a savory dish. A very satisfying way to start the day.

BEAUTIFUL ground and rooms (bungalows.) Everything was beautiful, staff was very friendly and accommodating. The restaurant is really good. Favorite place we stayed in Costa Rica. The no toilet paper in the toilet (instead a garbage can) was a bit weird, but understand. They should install exhaust fans.

Great view of Arenal! Staff were friendly and accommodating. The hot springs weren't that "hot," unfortunately.

Great location and very comfortable. The rooftop restaurant had great views.

Typical resort. The bar area and views of the beach were great. The beach was not that large and was grown over a bit. Everything is pricey (as expected at a W resort).

I believe seven zip lines in total. Great views. Staff friendly.

We had a tour guide go with us -- highly recommend that. He was able to find creatures we would have never seen and gave great background.

The beverages and food were great -- staff very accommodating. We didn't expect the cruise to have 25-30 people. The views were amazing -- got great pics of the sunset.

Got to see many creatures -- spiders, snakes, and frogs. It was not an intense "hike" -- more of a walk around the hotel grounds.

A really great hike in the rainforest. We had a guide, which helped a lot. This is an intense hike—lots of steps. But the views are worth it!

I would give this hotel a 3.5, the facility was beautiful and the hot springs were very nice, but we couldn’t sleep here for a few of reasons: our a/c unit would not stay running I had advised the hotel, but they indicated there was nothing they could do, we had to get up multiple times in the night to reset it. The beds were quite uncomfortable for me, I would wake up multiple time in the night because my hips would get sore, worked out though so I could reset the a/c 😂. Also we were on a main floor and someone was above us, this isn’t the hotels fault, but the people above us stomped around from 6 am until 2am we had to call the front desk, so as a tip ask for a second floor room.

Loved this hotel it was quite amazing. It was beautiful and well taken care of, it was also easy walking access to shops and restaurants. The restaurant was also very good for breakfast. 2 things I would note for other travellers: 1 - there is no a/c (I did ask specifically about this and was told there was a/c but there is not.) thankfully it cools down there quite nicely at night but my girls didn’t want me to open the windows because there are no screens and they were worried about bugs coming in. 2nd - there is no pool, I didn’t ask about this, I just assumed there was, if it was just me travelling, it would have been fine but I had a child with me and it’s always best to have a pool when travelling with children, from my experience.

This was a great hotel for us, close to the beach, great facilities, beautiful pools. As a tip, we had a room near the back of the hotel facing the pool but backing on to a street, it was quite loud due to the music playing at the restaurants, across the way, it was also near the entrance to the pools so we would often hear people in the hallway, yelling, playing, or trying to access the pool (there was a loud buzzer). Also, I’m not sure why but we had difficulty getting towels in our room, we had to constantly ask for them to be replaced and replaced in an amount for all of us.

Such a great day, the guide and driver were awesome and very accommodating!

Probably one of the top highlights of our trip!

This was a nice hike but, there was a lot of stopping looking for birds, which is not really our thing. The guide was very knowledgeable and kind but was not engaging for my daughters. We would have just preferred to hike and stop when there was actually something to see. I know the people we were with were very interested in the birds so I’m sure it was good for them .

This was cool, however, I was disappointed we didn’t see too much. I did expect to see more, but I guess it’s the luck of the draw :)

We loved our time with the sloths and we were lucky to see them moving about and eating, it was shot but sufficient. This should be a self drive activity.

This is not a reflection of the guide or the tour, however, this tour was filled up by a group of Swiss travellers, who made this tour uncomfortable for us. We saw several birds and some crocodiles! Maybe not a trip for a tween, she was a little bored and then when she talked, they other tourists shhh’d her 😳🙄.

The hot springs were nice! We really enjoyed having access at our hotel!

Great property! They take a lot of care in the up keep of the grounds and assisting you with the local surroundings. Breakfast was so so but overall great experience.

Fantastic property. Would have loved to stay here longer as they are a semi all inclusive resort and pur guide had us booked on a tour outside the resort for an entire day. Definitely need 3-4 days here!

Although beautiful grounds it is not so family friendly with noise able to be heard throughout hallways and rooms along with no bar fridge or tv. Restaurant is too fancy for us so struggled with eating while here. Otherwise rooms are clean and modern, grounds are beautiful.

Great hotel close to the airport. Staff are great!

Hotel is really dated, not so great as the room we had looked out over a dead tree and roof with bird poo. The room doors have frosted glass letting light in all night long. No tv again making it hard for the kids at night and the pool is more for small kids so they didn’t use it either. The online pictures make the resort look amazing but it was quite disappointing to arrive here after staying at the previous locations including Arenal Springs. The restaurants are not great and we got sick from the food here. The only saving grace was the experiences we took in while staying here, otherwise we would stay somewhere else given the option.

Would have loved to have the Volcano hike as a separate day as we did not get to do it due to it being at the end and hottest part of the day and we had alreadybeen going for 6 hours. The hanging bridges are super busy but a great experience with the guide and driver. Pointed out and explained a lot of things we would have never seen on our own. Had a great snack prepared for us. The waterfall was also beautiful but very crowded. View of the volcano was great but we did not get to do the hike which was disappointing as it is what we wanted to do the most.

Great variety and number of hot springs, beautiful views and scenery

Great adventure, the guides were extremely personable and helpful. We did the ziplining and given an option to either repel or freefall off the final platform. The bridges have beautiful views.

Great informational tour! We learned how coffee was produced and how chocolate is grown, and sampled 2 different recipes. The guide was great in including everyone in the group. We ended this tour on a nightwalk with scorpions, kinkajou, sloths, spiders and a lot of exploration. Great experience and my kids loved the educational parts!

Highlight of our trip! The guide was truly the best at what he does! We saw more animals, insects etc than all the previous tours in the trip. The beaches in the park are truly spectacular and if done again I would make sure we were prepared for a longer stay at the beach at the end of the tour.

Fantastic guides. Made us feel comfortable even though we are not great swimmers. We saw tropical schools of fish, manta rays, sharks, puffer fish and more!