Bali Family Tours

Jessica was amazing in organizing our trip to Indonesia. We spent a lot of time up front working through options and comparing potential itineraries. She was very knowable and ensured we got the most out of the trip. Communication continued to be very easy and quick once we were on the ground and she involved Deta as well. No question was too much and when we had to change some plans around it was easily accommodated. We highly recommend both of them.

The trip was fantastic. Virtually all of the accomplishments exceeded expectations. The guides and drivers were fantastic. Felt like we got an excellent feel for Indonesia.

Regarding all of the above Yuqqa did a terrific job. There were a couple of areas she fell short in. She arranged two hikes for us, only one of which we did. That was the Mt Batur hike. She did not adequately explain what the hike was. The first ninety minutes or so were on a road going up the mountain with cars passing us. I don't understand why we weren't dropped off further up the mountain. On the way down we were. It was poorly planned or executed.

The second hike was supposed to be to the Wae Bae village. My son looked it up on All Trails and the reports were daunting. We have hiked all over the world, but were not prepared for anything serious. We received virtually no explanation from Yuqqa about the hike. She actually tried down playing the trail report. Even asked to see it. Once we had decided not to do the hike she continued to press us to do it. In fairness maybe she just thought it would be an amazing experience, but regardless it was way too much. She was very inconsistent with her descriptions of the hikes, at one point even countering what she had said in the itinerary. She asked me the same question a few times when she was pushing the hike. She wasn't even communicating with the guide who did a terrific job of making alternative plans. She sounded angry and unaware of what was going on.

My other criticism of her regarded her availability. She wanted to arrange for a call, but when I went on the website her open times were at 3 and 4 am of my local time zone. Not acceptable. At times I didn't receive a response on the WhatsApp chat for an overly long time, sometimes not until the next day. Fortunately our guides or drivers were always available to help.

I really enjoy working with Kimkim. I would not do another trip with Yuqqa.

Hotel Reviews

Private cruise trip in Komodo National Park

Labuan Bajo, Indonesia

The highlight of the trip was the MonaLisa 3. The crew was great. Boat was lacking only one small thing, places to sit. There were no chairs. A couple of benches but nothing else. Everything else was great. Our guide Robert was absolutely sensational. By the end of the trip it felt like we were hanging out with a friend who was a local. When we had the problem with the Wae Rebo hike Robert saved the day. He was amazing looking for Komodo Dragons. He made up for all of Yuqqa's mistakes. One of the best guides I have ever had.

Authenticity & Character

Food was all local and tasty

Location

The snorkeling was amazing.

Staff

Crew was focused on all our needs

Cleanliness & Comfort

Bayview Gardens Hotel

Gorgeous views of the harbor

Authenticity & Character

Location

Views of the harbor and access to downtown

Staff

Cleanliness & Comfort

Loved breakfast being served on our private porch every morning

Wae Rebo Lodge

VERY basic, but we expected that. We were only there to access the hike, which we never did.

Authenticity & Character

Maybe a little too authentic

Location

Staff

Cleanliness & Comfort

Puri Santrian Beach Resort & Spa

Bali

A beautiful resort right on the ocean

Authenticity & Character

Location

Right on the ocean

Staff

Cleanliness & Comfort

Arma Museum & Resort

Absolutely fantastic. Was our favorite hotel of the trip. Grounds were magnificent and the staff was great.

Authenticity & Character

Felt like you were in Indonesia

Location

The center of Ubud

Staff

Cleanliness & Comfort

Jakarta Airport Hotel

Jakarta

Hotel was basic. We arrived into terminal 3 at Jakarta. Yuqqa had selected a hotel in terminal 2, but we flew out of terminal 1 the next morning. Why so much movement. Spending the night at the terminal we arrived at would have been much easier and better.

Authenticity & Character

Location

A different terminal

Staff

Cleanliness & Comfort

Activity Reviews

Komodo Cruise Day 3

Indonesia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Vanilla Plantation Trekking at Dukuh Buahan Village

Ubud, Bali

Very authentic. Loved the hike through the rice fields

Quality of Experience

Guides, Drivers and Staff

Transport

Komodo Cruise Day 2

Indonesia

Ten stars. Best day of the trip. We saw eight Komodo Dragons! Two terrific snorkeling experiences. We will remember this day for the rest of our lives.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Komodo Cruise Day 1

Indonesia

Fantastic

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunrise trek to Mount Batur

Indonesia

A little bit touristy and poorly scheduled as mentioned previously. View was magnificent.

Quality of Experience

Guides, Drivers and Staff

Transport

We came across kimkim while planning the trip to Bali. The website was thoroughly designed to cater our travel needs. I decided to move on and give it a try.
I was more intrigued by the prompt responses and excellent guidance by the local specialist, Priscilla. Her responses and understanding of our travel needs was spot on. She dealt us in very professional way and also helped us with the scheduling of our payment ,making it easier for us. The itinerary was exceptionally well-planned, allowing us to experience the best of the island's beauty. The accommodations and transportation were also excellent, adding to the overall comfort of our journey. Throughout our journey, Priscilla and her team were available for guidance on whatsapp group. We never felt unattended ,even for a second in Bali.
Highly recommend.
Raman.