Patagonia Tailor-Made Trips & Experiences

Nice ambiance for a city hotel, not overly business like. Within walking distance of shopping and nice restaurants in a fun neighborhood.

Wonderful boutique hotel with homey vibe.

Only hotel in town with nice home cooked breakfast

Clean hotel with no elevator and in center of town.

Quaint hotel with a nice roof view of Puerto Arenas. Staff was nice and hotel was clean, wonderful breakfast.

Very hot day with amazing views.

Amazing eco system and learn about terrain. Great breakfast and amazing lunch. Enjoyed a spectacular day.

Nice to see glaciers up close and the lunch was a nice experience. Boat ride was amazing.

Loved the penguins and Wildlife.

Very nice drive with scenic stops along the route.

Beautiful Wineries, lunch was wonderful at Montes vineyard. Montes wines were amazing, especially Angels.

Pace was quite fast, could have started out an hour or two earlier. Got very windy in the afternoon.

Guide was excellent in getting perfect views and history of the caves. Wonderful experience, better than boat ride since you can get up close.

Tour guide was amazing, great picture taking and loads of history.

Terrible experience, went out of town for 20 minutes and arrived in a campsite that featured a telescope to look at stars. Had 4 kids run around ruining the experience. The telescope wasn't that good. Since there was a full moon, the tour outfitter should have offered options. Once we were at the site, made everyone stay for food and it was getting quite chilly. Not what I expected which was in a more secluded space further outside of town. Would not recommend even if it was not a full moon, too much light pollution to see stars. Very disappointing.

We loved everything about this hotel -- the wonderful staff, the location in the middle of town, comfort of the rooms, great breakfast.

The hotel itself is very nice. I'd prefer to be in a more bustling walkable neighborhood but for one night it was fine.

It was beautiful and informative ... and just long enough.

It was nice to get out and ride. The weather was pretty bad (fog and rain) so it is kind of hard to evaluate. I realize kimkim can't control the weather! I think it would be amazing on a clearer, drier day.

It's a lot to do immediately upon arrival after a flight but our guide and driver were great and it was nice to get a feel for the city.

This is a very cool hotel in a very fun neighborhood, with lots of restaurants and bars in walking distance. The hotel is beautiful, an old castle, very tasteful decorations, and they have a free happy hour with Chilean wine every day, and we met several super nice travelers. The only downside is there is no elevator, since it's a historic building, and there are 4 floors, although the front desk person was insistent at carrying our bags up for us. I would definitely stay again if I am in Santiago.