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SALTY.TRAVEL

SALTY.TRAVEL is a Cape Town based travel agency offering unique and customised tours all across Africa. We welcome all types of travelers, from solos and couples, families and small groups to sport and school groups on any budget tailored to your specifications.

SALTY.TRAVEL is part of the following groups: Botswana Travel Agents, Mauritius Travel Agents, Mozambique Travel Agents

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Recent Trip Reviews for SALTY.TRAVEL

Great Trip!
South Africa | May 17 - May 23, 2025

M
Mark J.
Sacramento, CA | Reviewed on Jun 05, 2025
We enjoyed the trip arranged by KimKim and Nadia very much. The process was excellent from start to finish. We really liked our guide Mark who did a great job showing us around for the the time we spent in Cape Town. They were flexible too, when we wanted to add an excursion to Khayelitsha they arranged it with no problem at all. The days we spent in the wine country were very good also. We liked the Winchester Hotel in Cape Town a lot, but the La Fontaine in Franschhoek was really... Read more

We enjoyed the trip arranged by KimKim and Nadia very much. The process was excellent from start to finish. We really liked our guide Mark who did a great job showing us around for the the time we spent in Cape Town. They were flexible too, when we wanted to add an excursion to Khayelitsha they arranged it with no problem at all. The days we spent in the wine country were very good also. We liked the Winchester Hotel in Cape Town a lot, but the La Fontaine in Franschhoek was really outstanding. About the only quibble i would have is that the stop in Bo-Kaap on the food tour wasn't that great, due to the owner not being available to talk to us about the food and things. The rest of the food tour was excellent though and we enjoyed it very much. I would recommend Kim-Kim to anyone. Some of our group used Kim-Kim on travel to other parts of the world and thought very highly of their experience there as well. Thank you!!

Local specialist: Nadia A Albertus
Nadia A
Nadia A Albertus
Local specialist in Cape Town | Replied on Jun 09, 2025
Hi Mark, Thank you so much for your thoughtful review. We're absolutely delighted to hear that you enjoyed your trip and that the planning process with KimKim and myself went smoothly from start to finish. It's wonderful to know that you had a great time with your guide, Mark, and that the added excursion to Khayelitsha was arranged seamlessly. We're especially happy you enjoyed your time in the Winelands and that La Fontaine stood out it truly is a gem. We also appreciate your feedback... Read more

Hi Mark,

Thank you so much for your thoughtful review. We're absolutely delighted to hear that you enjoyed your trip and that the planning process with KimKim and myself went smoothly from start to finish. It's wonderful to know that you had a great time with your guide, Mark, and that the added excursion to Khayelitsha was arranged seamlessly.

We're especially happy you enjoyed your time in the Winelands and that La Fontaine stood out it truly is a gem. We also appreciate your feedback about the Bo-Kaap stop on the food tour, and we’ll certainly pass that along to our local partners so we can continue improving.

It was a pleasure assisting you, and we truly hope to welcome you back to Southern Africa again in the future!

Warmest regards,
Nadia

Awesome trip to Africa
South Africa | May 7 - May 20, 2025

Kaye
Kaye D.
Portland, OR | Reviewed on Jun 02, 2025
Both safari camps were awesome. Guide Tips at Muchenje was super. All game drives were great. The boat trip at Muchenje duplicated our houseboat trip. Should have opted for something else like the canoe. This camp was so great that we thought it should have been last. Houseboat had ups and downs. Getting through Namibia immigration was a disaster. We were not aware that there was a visa fee. Fortunately they took credit cards. Took us only 1-1/2 hours to get through because we were... Read more

Both safari camps were awesome. Guide Tips at Muchenje was super. All game drives were great. The boat trip at Muchenje duplicated our houseboat trip. Should have opted for something else like the canoe. This camp was so great that we thought it should have been last. Houseboat had ups and downs. Getting through Namibia immigration was a disaster. We were not aware that there was a visa fee. Fortunately they took credit cards. Took us only 1-1/2 hours to get through because we were near the head of the line. Others in our group took over 4 hours. Then there was the plumbing problem in our cabin. Lucy advocated on our behalf and got us a 25% reduction in our cabin rate. The staff and food was great. We especially enjoyed the village visit. Animal viewing from small boats was excellent. But on our last outing the boat broke down. We had to wait for someone to come with tools to repair. We returned to the houseboat after a long ride in the dark. This was sort of scary. On our return to the Kasame airport we were misinformed by one hour about our Mackair flight departure time. Our Elephant Pan safari camp was awesome with elephants and giraffes right at the camp. We had our doubts on our bumpy hour drive from the airstrip. Our guide Sixteen was the best. Could have done without the hour drive to the River. Didn't seen many animals except hyenas and birds. Our least favorite part of the trip was Victoria Falls. The walk along the Falls was great as was our guide Joy (English translation of her name) from Shearwater. The rest of the activities we could have done without. Sunset cruise was not near the Falls and mainly a cocktail party. Drinking is not something we are very into. The lookout café had nice view, but they tried to seat us away from the view when there were empty view tables. Food and service was poor. The elephant sanctuary just wanted our money. We would have liked to visit more sight around the Falls. Like going out on the bridge and crossing over into Zambia and viewing the Falls from that side. We did pay for a combined Zimbabwe/Zambia visa at the border. All in all it was a wonderful trip Thanks to Lucy for doing all the planning, Kaye & Gail

Hotel Reviews
Chobe Princess Small Luxury Houseboat
Kasane, Botswana

Toilet didn't not flush. Cabin smelled like sewer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plumbing in houseboat Maintenance of small boats
Sunrock Guesthouse
Johannesburg

Great staff and food

Authenticity & Character
Great art
Location
Near airport
Staff
Drove us to Cultural villag
Cleanliness & Comfort
Housekeeping goog
Muchenje Safari Lodge
Kasane, Chobe

Great location for animal viewing drives

Authenticity & Character
Great decor
Location
Near chobe national park
Staff
Tips was the best guide
Cleanliness & Comfort
Everything clean and comfortable
Bayete Guest Lodge
Victoria Falls

Great restaurant on site. Comfortable room.

Authenticity & Character
Nice decor
Location
Sort of remote
Staff
Restaurant staff great Delivered dinner.
Cleanliness & Comfort
Bathroom weird. All floor wet after shower. No grab bar by tub.
Hyena Pan
Botswana

Awesome. Elephants and giraffes right there.

Authenticity & Character
Great decor
Location
Animals came to us
Staff
Cleanliness & Comfort
Sixteen best guide Wait staff great. Very attentaive
Activity Reviews
On Safari in Chobe National Park
On Safari in Chobe National Park
Chobe National Park

All good. Guide Tips great. Saw lots of animals. Saw encounter between cheetah and leopard on first day.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Cruise - Signature Deck
Sunset Cruise - Signature Deck
Victoria Falls

Boring

Quality of Experience
Just a cocktail party. Have some commentary about what we were seeing.
Guides, Drivers and Staff
Fewer people to pick up.
Transport
Get the elephant off the road.
Tour Victoria Falls
Tour Victoria Falls
Victoria Falls

Falls are awesome. Joy was a good guide.

Quality of Experience
Guides, Drivers and Staff
Joy was great
Transport
Through the eye of an elephant
Through the eye of an elephant
Victoria Falls

They just wanted our money

Quality of Experience
Less pressure to donate
Guides, Drivers and Staff
Nice folks
Transport
Long drive, I slept
 Lunch at Look out Cafe
Lunch at Look out Cafe
Victoria Falls

Not worth it. Staff rude. Food not great.

Quality of Experience
Guides, Drivers and Staff
Friendlier staff
Transport
Joy got us there and picked us up promptly
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Jun 03, 2025
Dear Kaye & Gail, Thank you so much for taking the time to share your detailed reflections on your recent journey with SALTY Travel. We’re truly delighted to hear that many aspects of your adventure—especially the safari camps, game drives, exceptional guides like Sixteen, and the immersive village visit—left a strong positive impression. It means a great deal to know that these moments resonated with you. We also appreciate your candid feedback on areas that could have been improved.... Read more

Dear Kaye & Gail,

Thank you so much for taking the time to share your detailed reflections on your recent journey with SALTY Travel. We’re truly delighted to hear that many aspects of your adventure—especially the safari camps, game drives, exceptional guides like Sixteen, and the immersive village visit—left a strong positive impression. It means a great deal to know that these moments resonated with you.

We also appreciate your candid feedback on areas that could have been improved. Insights like yours are invaluable to us as we continue to refine and enhance our offerings. We're very sorry to hear about the visa fee surprise at the Namibian border, the plumbing issue on the houseboat, and the mechanical trouble during your final boat excursion. While some aspects were out of our direct control, we always strive to better prepare and inform our guests—and your feedback helps us do exactly that.

Regarding the Victoria Falls portion of your trip, we regret that some of the activities didn’t align with your interests. We’ll certainly take your comments to heart when customising future itineraries for you. We also appreciate your note on the Lookout Café seating experience; we will share this with the venue accordingly.

I'm so glad that my care and advocacy made a difference during your journey—it's truly important to me, and to our whole team, to provide 24-hour support and a personal touch every step of the way.

Ultimately, it’s wonderful to know that despite a few bumps, your trip was still a "wonderful" one in your own words. Please know that your insights will shape future planning not just for yourselves, but for other travelers as well.

We sincerely thank you for choosing SALTY Travel. Should your future adventures call you back to Africa, we’d be honoured to craft another tailor-made journey for you—this time, even more attuned to your unique preferences.

Warmest regards,
Lucy and The SALTY Travel Team

We had a fantastic time in Namibia.
Namibia | May 6 - May 31, 2025

Pat
Pat M.
Canada | Reviewed on Jun 02, 2025
We had a fantastic time in Namibia. The local company, Namibia Safari Journeys were excellent. They met us at the airport, then brought our car to the hotel the next morning where they gave us a full briefing on our trip, and introduced us to our spotless Toyota 4 runner for our duration in Namibia. All the accommodations in Namibia were excellent and we felt safe and well cared for in each and every one. Read more

We had a fantastic time in Namibia. The local company, Namibia Safari Journeys were excellent. They met us at the airport, then brought our car to the hotel the next morning where they gave us a full briefing on our trip, and introduced us to our spotless Toyota 4 runner for our duration in Namibia. All the accommodations in Namibia were excellent and we felt safe and well cared for in each and every one.

Hotel Reviews
The Elegant Guesthouse
Windhoek

Great place to be. Hotel staff were very friendly. Breakfasts were very good. Good advice for traveling in Windhoek.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kuoom Serengeti

A very interesting facility. Elevated geodesic cabins for each guest room. Amazing views of the Savanah and lovely deck to enjoy the vistas. Staff were very attentive

Authenticity & Character
interesting concept for the buildings. Not one for those needing assistance as there was quite the walk from the reception to the rooms, and then again to the restaurant which was located at the opposite end to the reception centre.
Location
a bit of a hike outside the park. Roads going in to the camp were treacherous at times, but our driver managed them very well.
Staff
very attentive. When going anywhere outside our cabin, we needed a chaperone to look out for the animals and they were always there accommodating our need whenever.
Cleanliness & Comfort
great attention to detail in the cabins, although they did seem to be a bit unstable as they would shake whenever someone came up the stair to the deck. Didn’t have to worry about anyone sneaking up on us!
Desert Homestead Lodge

This hotel / lodging was an absolute delight! We loved our stay there. The facility was extensive and offered some hiking options for us which was welcomed after a long trip. The food was lovely and presented so artistically, all local grown! The staff was extremely accommodating. Loved our stay there!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Singing Grass Serengeti Bush Camp

This was our favourite bush camp hotel. The staff treated us upon arrival and wouldn’t let us carry anything to our tent/ rooms. The accommodation was extraordinary with a huge lounge area of the bedroom. Meals were fabulous and we enjoyed the bush dinner and breakfast, as well as the campfire and “Bush TV” each evening. Here too, we were accompanied to move back and forth from our accommodation after dark. This time, we would use a radio to communicate with our chaperones.

Authenticity & Character
wonderful atmosphere inside the park.
Location
Right inside the park. Easy access to safari drives to various parts of the park. They even had a local pride of lions that would sing us to sleep each evening! Note: the road access was challenging at times as it was primarily park roads… lots of African Masages getting to and from!
Staff
very accommodating to our every need.
Cleanliness & Comfort
the addition of a sofa and automan in our lounge area gave us a great “indoor” space to relax. There was even an outdoor shower!
Twyfelfontein Adventure Camp

We loved our stay at this hotel / lodging. The addition of the hilltop sunset bar was lovely and we took advantage of it each night we were there. The tent accomodation was extraordinary. Meals were very good. The safari drive to see desert elephants was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Honeyguide Tarangire Camp
Cape Town

Excellent hotel and staff. Very attentive and lovely meals. Here we also enjoyed the evening bush TV beside a fire made by one of the local Maasai that were hired but he camp. Great experience here. We were also accompanied by Maasai on staff when moving back and forth from our accommodation after”tent” during after dark hours.

Authenticity & Character
Location
located inside Tarangire National Park, it was an excellent location to begin our daily tours.
Staff
Cleanliness & Comfort
excellent, although our hot water for showers was no more than tepid at best. Not a show stopper considering solar heating and the location.
Etosha Safari Lodge
Okaukuejo

This was a larger hotel than the previous ones. We didn’t feel as engaged with the staff, although they were very good. Our individual cabin was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Onguma Bush Camp
Etosha National Park

Excellent bush camp. We thoroughly enjoyed the outdoor BBQ ont he second night. A great location from which to explore the eastern park of Etosha. Their safari guides were excellent.

Authenticity & Character
Location
about 9 km from the park gates, very good location
Staff
Cleanliness & Comfort
Ocean View House
Cape Town

This hotel was amazing. Very intimate atmosphere. Incredible gardens, wonderful breakfasts, and very attentive staff. Overall, this was our favourite hotel on our trip.

Authenticity & Character
loved the quirky layout of the hotel. Each room had a beautiful private balcony. And the gardens were wonderful to spend time in. Also had 2 lovely pools.
Location
loved the safe area where we could feel free to walk during the day. Great location to walk into Camps Bay for dinner or to explore the beach and perfect for exploring the Cape of Good Hope.
Staff
these staff could not do enough for us. We loved their professionalism and attention to detail.
Cleanliness & Comfort
the rooms were spotless, although at the end of our first full day, we noticed that the room hadn’t been made up. When I enquired at the front desk, they were very apologetic, and had it cleaned while we were having a brief meeting in the lobby. Ont op of the rapid attention to this matter, they also left a bottle of wine in our room for us as an apology. Very thoughtful, and greatly appreciated.
Kibo Palace Hotel
Arusha

We did not stay at this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Fontaine Boutique Hotel
Franschhoek

Great attention to client details. Lovely restaurant with great breakfasts. The staff were extremely attentive and helped us with dinner reservations each night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pablo House
Johannesburg

This was a lovely place for our one night in the city. While the facility looked a little tired, the staff more than made up for it. The restaurant was lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Namib Guesthouse
Swakopmund

The staff at this guest house were excellent. We very much enjoyed our stay at this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Jun 06, 2025

Thank you so much for the lovely review! I’m absolutely thrilled to hear how much you enjoyed your trip — it sounds like a truly unforgettable adventure from start to finish. I especially loved following along through your daily blog posts — it was such a treat to see your journey unfold in real time! Thank you again for taking the time to share your feedback.

Family trip to Namibia.
Namibia | May 8 - May 26, 2025

Joaquin
Joaquin M.
Costa Rica | Reviewed on May 31, 2025
This was our second trip to Namibia, organized by Lucy, and as always, a beautiful experience. This time was a family adventure that will last forever in our minds.
The lodges that she advised were wonderful, well located, excellent food and kind staff. The rental car was comfortable, and the agency that received us at the beginning and end of the trip were very friendly and helpful.
Read more

This was our second trip to Namibia, organized by Lucy, and as always, a beautiful experience. This time was a family adventure that will last forever in our minds.
The lodges that she advised were wonderful, well located, excellent food and kind staff. The rental car was comfortable, and the agency that received us at the beginning and end of the trip were very friendly and helpful.

Hotel Reviews
Camelthorn Kalahari Lodge

It was our first stop of our journey, excellent food and staff, in a private game reserve. Good for a Kalahari desert immersion.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Homestead Lodge

Wonderful cabins, with beautiful views to the desert and sunset. The food was excellent. Close to Sossousvlei (that’s very important if you want to visit early in the morning).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Onguma Bush Camp
Etosha National Park

The must of our trip. Our rooms were just in front of the waterhole, a lion visiting it just in front of us. The rooms are spectacular, staff is extremely friendly and helpful. The lodge are is incredible, just beside Etosha. And the safaris were to remember.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Twyfelfontein Adventure Camp

Our glamping tent was wonderful, with deck with unforgettable views at sunrise. The food is a must. Lots of things to do very close by.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swakopmund Luxury Suites
Swakopmund

Excellent location, near the ocean and and the craft market. The staff is very helpful. Rooms very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Okaukuejo Resort - Etosha National Park
Etosha National Park

Second time here, at the Warterhole chalet. Location for spotting animals just in front of your bedroom is amazing. Chalets, a little oldies but location, location is what you pay for. This time, due to good rains the elephants didn’t show up! That’s part of nature tourism.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Okonjima Plains Camp
Otjiwarongo

Plain camps rooms are excellent, with super views to the sabana, were animals pass by just in front of you. The safari to look for leopards was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Jun 02, 2025
Dear Joaquin Thank you so much for your kind and thoughtful words—it truly means the world to us! It was such a pleasure to plan your second journey through Namibia, and I’m so grateful that you chose to travel with us again. Hearing that your family adventure created lasting memories is exactly why we do what we do. I'm so happy to know that the lodges, the car hire, and the welcoming local team all contributed to a seamless and special experience. Your trust and continued support are... Read more

Dear Joaquin

Thank you so much for your kind and thoughtful words—it truly means the world to us! It was such a pleasure to plan your second journey through Namibia, and I’m so grateful that you chose to travel with us again.

Hearing that your family adventure created lasting memories is exactly why we do what we do. I'm so happy to know that the lodges, the car hire, and the welcoming local team all contributed to a seamless and special experience.

Your trust and continued support are deeply appreciated, and it’s always such a joy working with you. I’m already looking forward to planning your next adventure—Botswana awaits, and we can’t wait to make that journey just as unforgettable.

Till next time...
Lucy

Lucy was very responsive and helpful througho...
South Africa | Apr 1 - Apr 8, 2025

J
Jaye H.
Canada | Reviewed on Apr 15, 2025

Lucy was very responsive and helpful throughout the trip. The trip was also very well organized and we appreciated the build up to the safari at the end. The recommendations were fantastic.

Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Apr 15, 2025

Hi Jaye,

Thank you so much for your wonderful review! I truly appreciate you taking the time to share your feedback. I’m so glad to hear that you enjoyed the trip and that the safari finale was a highlight. It was a pleasure assisting you, and I’m thrilled the recommendations hit the mark. We look forward to helping you plan your next adventure!

Warm regards,
Lucy

Bucket list trip
South Africa | Mar 14 - Mar 29, 2025

F
Fanny V.
Tanzania | Reviewed on Mar 30, 2025
My husband and I just completed a wonderful 16 day trip to Zimbabwe and South Africa starting in Victoria Falls and traveling by train to South Africa. Our agent Lucy did an exceptional job by putting together an activity filled itinerary experiencing some of the best of both regions. Always very responsive before and during our trip. Very nice quality accommodations during the self drive portion on the Garden Route, exceptional local guides, professional hotel staff. All in all an... Read more

My husband and I just completed a wonderful 16 day trip to Zimbabwe and South Africa starting in Victoria Falls and traveling by train to South Africa. Our agent Lucy did an exceptional job by putting together an activity filled itinerary experiencing some of the best of both regions. Always very responsive before and during our trip. Very nice quality accommodations during the self drive portion on the Garden Route, exceptional local guides, professional hotel staff. All in all an unforgettable experience!

Some of our highlights :
- The Victoria Waterfalls. Stunning!
- The Rovos Rail. What an indulgence!
- Through the Eye of an Elephant. Being so close to these gentle giants was an amazing experience.
- Cape Town, Robben Island and Table Mountain
- Cape Peninsula
- The Garden Route. Stunning vistas.
- Featherbed Eco Experience
- Tsitsikamma National Park
- Full day wine tour experience in Franschhoek.

This was our first trip to South Africa and we could never have imagined it to be so wonderful. We would definitely use KimKim again on our next trip.

Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Mar 31, 2025
Dear Fanny Thank you so much for your wonderful review! I am absolutely delighted to hear that you and your husband had such an unforgettable journey through Zimbabwe and South Africa. From the breathtaking Victoria Falls to the indulgent experience aboard Rovos Rail, it sounds like your trip was filled with magical moments – exactly the kind of adventure we love to create! I am happy to have been part of your first South African experience. Your kind words about the accommodations,... Read more

Dear Fanny

Thank you so much for your wonderful review! I am absolutely delighted to hear that you and your husband had such an unforgettable journey through Zimbabwe and South Africa. From the breathtaking Victoria Falls to the indulgent experience aboard Rovos Rail, it sounds like your trip was filled with magical moments – exactly the kind of adventure we love to create!

I am happy to have been part of your first South African experience. Your kind words about the accommodations, guides, and overall itinerary mean the world to us here at SALTY Travel.

When you're ready to explore more of Southern or East Africa – whether it’s the wild beauty of Botswana, the serene beaches of Mauritius, or the cultural richness of Tanzania and Kenya – we’d love to help craft your next adventure. Don’t hesitate to reach out to us for a personalized, sustainable, and community-focused journey.

Warmest wishes,
Lucy

Fantastic South Africa Trip with KimKim – Gre...
South Africa | Jan 26 - Feb 8, 2025

Martin
Martin D.
Argentina | Reviewed on Feb 09, 2025
Fantastic South Africa Trip with KimKim – Great Itinerary, Some Communication Gaps We booked our trip to South Africa through KimKim, and overall, it was a 5-star experience! Our agent, Lucy, put together a very good itinerary, perfectly tailored to our interests. The accommodations, activities, and recommendations were excellent, making for an unforgettable adventure. However, when weather contingencies arose, leading to multiple cancellations, we experienced a lack of communication... Read more

Fantastic South Africa Trip with KimKim – Great Itinerary, Some Communication Gaps

We booked our trip to South Africa through KimKim, and overall, it was a 5-star experience! Our agent, Lucy, put together a very good itinerary, perfectly tailored to our interests. The accommodations, activities, and recommendations were excellent, making for an unforgettable adventure.

However, when weather contingencies arose, leading to multiple cancellations, we experienced a lack of communication from Lucy, which left us uncertain about the next steps. Fortunately, after reaching out to a KimKim agent by phone, everything was quickly sorted out, and the rest of the trip went smoothly.

One of the absolute highlights was our stay at Shamwari. The experience was absolutely gorgeous, and every aspect of that part of the trip exceeded our expectations. From the stunning landscapes to the incredible wildlife encounters and top-notch service, it was truly unforgettable.

Our guides in South Africa, Henrik and Brian, were absolutely first-class and took care of all our needs while we were there.

South Africa was absolutely thrilling, and our entire family came back fascinated and already excited to plan our next adventure. We would definitely use KimKim again!

Hotel Reviews
LawHill Luxury Apartments
Cape Town

Perfect Location & Modern Comfort – Lawhill Apartments Lawhill Apartments is the perfect place to stay in Cape Town! The location is unbeatable—right in town and within walking distance of the V&A Waterfront. The apartment itself was very modern, spacious, and well-equipped, making for an extremely comfortable stay. The pool was a great bonus, and every aspect of our experience was excellent. Would highly recommend Lawhill Apartments for anyone looking for a stylish and convenient stay in Cape Town!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Whale Coast All Suite Hotel
Hermanus

Great Stay at Whale Coast All Suite Hotel Whale Coast All Suite Hotel was a fantastic choice! The apartment was spacious, and very convenient, located just one block from the beach and inside a shopping mall, making it easy to get groceries and essentials. The breakfast was very good, and the staff was absolutely excellent—super helpful and attentive. A perfect place for a comfortable and hassle-free stay. Good 4 star option

Authenticity & Character
Location
Did not have views of the ocean
Staff
Súper Friendly
Cleanliness & Comfort
Hunter's Country House

Exceptional Stay at Hunter’s Country House Hunter’s Country House was an absolute gem! The setting is beautiful, with a peaceful and elegant atmosphere that made our stay truly special. The rooms were spacious, charming, and perfectly maintained, offering a luxurious yet cozy experience. The service was outstanding—the staff was incredibly attentive, warm, and always ready to help. The food was excellent, and every detail of our stay exceeded expectations. For those wishing to visit Plettenberg Bay, the hotel is a bit too far away, and you will need a car or driver to go back and forth. That would be the only drawback for staying there. A perfect retreat for anyone looking for tranquility, comfort, and top-notch hospitality. Highly recommended!

Authenticity & Character
Location
It’s not walking distance from Plett
Staff
Cleanliness & Comfort
Shamwari Sindile Lodge

A Once-in-a-Lifetime Safari Experience at Sindile Lodge Our stay at Sindile Lodge was nothing short of spectacular. From the moment we arrived, we were met with exceptional service, breathtaking accommodations, and world-class hospitality. The lodge itself is stunning—beautifully designed to blend seamlessly with the natural surroundings, offering luxury, comfort, and an intimate connection with the wilderness. The suites are spacious, elegantly furnished, and provide unparalleled views of the reserve. The food was outstanding, with every meal exceeding our expectations. From gourmet breakfasts to exquisite dinners, each dish was crafted to perfection, making dining an experience in itself. A special thank you to our ranger, Siya, whose knowledge, passion, and enthusiasm made every game drive unforgettable. His deep understanding of the wildlife and the environment added incredible depth to our safari experience. Another heartfelt thank you to our butler, Siya, who went above and beyond to ensure our stay was nothing short of perfect. His warm and attentive service made us feel truly special, and his attention to detail was impeccable. Sindile Lodge is a true gem, offering a perfect blend of adventure and luxury. If I could give it 6 stars, I absolutely would! If you’re looking for an unforgettable safari experience, this is the place to be. We can’t wait to return! ⭐⭐⭐⭐⭐ (but truly a 6-star experience!)

Authenticity & Character
Location
Staff
6 star service
Cleanliness & Comfort
Belle Maroc
Bloubergstrand

Great Location, but Maintenance Could Be Improved – Belle Maroc Hotel Belle Maroc Hotel is exceptionally well located, making it a convenient spot for exploring the area. However, the general maintenance falls a bit short compared to the other hotels we stayed at. We encountered some electrical issues, which were resolved by running a cable to our TV—not the most elegant solution. The staff was okay, as was the breakfast—nothing exceptional, but nothing to complain about either. Overall, it’s a decent stay with a fantastic location, but it doesn’t quite reach a five-star experience.D

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Table Mountain Adventurous Hike & Cable Car Descent
Table Mountain Adventurous Hike & Cable Car Descent
Cape Town

Amazing Alternative Hike – Lion’s Head Instead of Table Mountain Our original plan was to hike Table Mountain, but due to weather conditions, we had to switch to Lion’s Head at the last moment. The change was handled seamlessly, and honestly, we couldn’t have had a better experience! The hike was excellent—challenging but rewarding, with breathtaking views throughout. Our guide was exceptional, making the experience even more enjoyable with great insights and a perfect pace. Although we missed Table Mountain, this alternative turned out to be an unforgettable adventure. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
Tsitsikamma Canopy Tour
Tsitsikamma Canopy Tour
South Africa

Tsitsikamma Canopy Tour – A Well-Run and Fun Experience The Tsitsikamma Canopy Tour was a very good experience—safe, well-organized, and professionally run. The guides were great, and everything was done with a high level of care. Since we had done a similar experience in Costa Rica, this felt familiar, so it didn’t have the same thrill for us. Some of the ziplines were a bit less exciting than others, but overall, it was still a fun and enjoyable activity. If you haven’t done a canopy tour before, this is definitely a great option and worth trying!

Quality of Experience
Guides, Drivers and Staff
Transport
Cape Peninsula & Penguins Excursion
Cape Peninsula & Penguins Excursion
South Africa

Spectacular Cape Peninsula – Penguins Were Okay Our trip to the Cape Peninsula was absolutely outstanding—definitely a 5-star experience! The landscapes and views were breathtaking, making for an unforgettable day. Every stop along the way was stunning, and we truly enjoyed exploring this beautiful region. The visit to the penguins was okay, but a bit too crowded for our taste. It was still nice to see them, but it didn’t quite match the spectacular experience of the Cape Peninsula itself. We were originally supposed to do a kayaking tour, which would have been a great addition, but unfortunately, it had to be canceled due to the weather. Despite that, it was a fantastic day overall!

Quality of Experience
Guides, Drivers and Staff
Transport
Noordhoek Beach Horse Rides
Noordhoek Beach Horse Rides
South Africa

Nice Horse Ride, But Not What We Originally Planned Our original plan was to do a beach horse ride at Noordhoek, which we were really looking forward to. However, due to weather conditions, it was changed to a ride along the mountains instead. The experience itself was pleasant—the guide was very friendly and experienced, and the scenery was beautiful, with a peaceful ride through the vineyards. However, it was a very easy walk, and I would have liked the opportunity to trot or gallop a bit. The timing of our ride made it quite hot, and we couldn’t help but feel that the beach would have been a much better setting. That being said, we understand that the change was necessary due to the weather. Overall, it was a nice experience, just not quite what we had hoped for.

Quality of Experience
Guides, Drivers and Staff
The guide was a Pro
Transport
Tsitsikamma National Park Walk (guided or self-guided)
Tsitsikamma National Park Walk (guided or self-guided)
South Africa

Tsitsikamma National Park Walk – A Scenic and Enjoyable Experience Our visit to Tsitsikamma National Park was a nice and enjoyable experience. We did the walks, took in the beautiful views, and had a great time exploring the area. The landscapes were stunning, and it was a peaceful way to connect with nature. Compared to some of the more mind-blowing experiences on our trip, this one felt like a step below, but it’s still definitely worth doing. If you enjoy scenic walks and coastal beauty, it’s a great addition to any itinerary!

Quality of Experience
Guides, Drivers and Staff
Transport
Shark Cage Diving
Shark Cage Diving
South Africa

Shark Cage Diving – A Truly 6-Star Experience! One of the absolute highlights of our trip! Everything about this experience was flawless. The company that took us out was incredibly professional—they explained everything clearly, provided an excellent introduction, and made sure we had top-quality wetsuits. Their attention to detail was exceptional. We were extremely lucky to see plenty of sharks, and the feeling of being in the cage, up close with these incredible creatures, was absolutely mind-blowing. After getting out of the water, we were welcomed with a hot shower inside our wetsuits—something we had never experienced before—and a cup of hot chocolate, which made it even more special. This was truly an unforgettable adventure, and I would highly, highly recommend it. If I could give it 6 stars, I absolutely would!

Quality of Experience
Guides, Drivers and Staff
Transport
Kayak, Lilo and Cliff Jumping on the Storms Rivier
Kayak, Lilo and Cliff Jumping on the Storms Rivier
South Africa

Kayak, Lilo, and Cliff Jumping on the Storms River – A Fantastic Adventure! This was a very good experience and one of the highlights of our time in Tsitsikamma. We loved the kayaking, especially going out into the ocean—it was safe, well-organized, and the guides were excellent. After paddling into the river, we continued through beautiful surroundings with top-quality equipment. The experience was a mix of adventure and fun: we hiked, paddled to some rocks, crossed them, and then floated on inflatable rafts (similar to lilos). It was a unique and relaxing way to enjoy the stunning scenery. We took some great pictures and had an amazing time. Definitely an experience worth doing!

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner/ Lunch Recommendation: Authentic Coastal Dining at Perlemoen Restaurant
Dinner/ Lunch Recommendation: Authentic Coastal Dining at Perlemoen Restaurant
Hermanus

Authentic Coastal Dining at Perlemoen Restaurant Perlemoen Restaurant was a nice stop during our trip. The highlight was definitely the food—we had the best fish of the entire trip, cooked to perfection with fresh, high-quality ingredients. However, the restaurant was quite crowded, and we couldn’t find a great table with a view of the ocean, which would have made the experience even better. Despite that, the meal itself was excellent, and it’s a good spot for those looking for fresh seafood in a coastal setting.

Quality of Experience
Guides, Drivers and Staff
Transport
Marine Big 5 Boat Tour
Marine Big 5 Boat Tour
South Africa

Marine Big 5 Boat Tour – Canceled but Great Replacement! Our Marine Big 5 Boat Tour was unfortunately canceled due to weather conditions, but we were offered a quad biking experience instead—and we ended up really enjoying it! The quad biking was different from what we originally planned, but it was safe, fun, and a great way to explore the area. We had a fantastic time and truly enjoyed the experience. Although we missed out on seeing marine life on this tour, our cage diving experience gave us a great feel for the ocean and its incredible wildlife. In the end, everything worked out, and we had an amazing adventure!

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Cango Caves
Explore Cango Caves
South Africa

Explore Cango Caves – A Good Stop, but a Long Journey Visiting the Cango Caves was a good stop during our trip, offering an interesting and well-organized experience. The caves themselves were impressive, and the guided tour was engaging and informative. However, the downside of that day—especially since it was my birthday—was the incredibly long drive. We spent about 6 to 7 hours in the car, which made the day feel exhausting. Looking back, I might have chosen to take a short flight instead of enduring such a long drive. That said, the caves were worth seeing, and overall, it was still a good experience despite the travel time.

Quality of Experience
Guides, Drivers and Staff
Transport
Tsitsikamma Segway experience
Tsitsikamma Segway experience
South Africa

Tsitsikamma Segway Experience – Fun and Unique! This was a really fun activity, especially since we had never ridden Segways before! It was a great way to explore the area in a different and exciting way. What made the experience even better was our guide—absolutely fantastic! They made sure we felt comfortable, kept the tour engaging, and added to the overall enjoyment. It was a very, very nice experience, and I would definitely recommend it for anyone looking to try something new and have a great time in Tsitsikamma!

Quality of Experience
Guides, Drivers and Staff
A very special note on the guide for this experience
Transport
Bloukrans Bungy with Bridge Zipline
Bloukrans Bungy with Bridge Zipline
South Africa

Bloukrans Bungy & Bridge Zipline – A Thrilling, World-Class Experience Only Valentina was brave enough to take on this adventure, and it turned out to be one of the absolute highlights of our trip! Bloukrans Bungy holds the world record for the highest bungee jump, and the entire operation is run with the utmost professionalism. The facility is extremely safe, with top-quality, well-maintained equipment that gave us full confidence in the experience. The jump itself was absolutely awesome—pure adrenaline! They also offer a video package, which is a great way to relive the moment and make the experience even more memorable. For anyone looking for the ultimate thrill, this is a must-do. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
Arrive at Shamwari Game Reserve
Arrive at Shamwari Game Reserve
South Africa

Arriving at Shamwari Game Reserve – A 6-Star Welcome! Shamwari was the absolute highlight of our trip. From the very first moment, we were warmly welcomed with hot tea and the friendliest staff, setting the tone for an incredible stay. We were fortunate to go on a safari the same day we arrived, making our first day at Shamwari already a 6-star experience. Everything about it—service, atmosphere, and the excitement of the wildlife—was beyond expectations. From the start, it was clear that Shamwari is a truly special place. We couldn’t have asked for a better beginning to this unforgettable adventure!

Quality of Experience
Guides, Drivers and Staff
Transport
Shamwari Experiences
Shamwari Experiences
South Africa

Shamwari Experiences – A 6-Star Adventure in Every Way As I mentioned before, Shamwari was a truly 6-star experience. We had incredible opportunities to see all the animals in their natural setting, making every game drive unforgettable. The wildlife, the landscapes, and the expert guidance from our rangers made it an exceptional adventure. Beyond the safari itself, the gourmet experience was outstanding. A special highlight for us was the care and attention given to my three kids, who are gluten-intolerant. The staff went above and beyond to create a special menu for them, ensuring they had the same high-quality dining experience as everyone else, despite their dietary restrictions. Shamwari exceeded every expectation, not just in wildlife and luxury but in its outstanding hospitality. It was truly an experience we’ll never forget!

Quality of Experience
Guides, Drivers and Staff
Transport
On Safari
On Safari
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Kitesurfing at Bloubergstrand Beach
Kitesurfing at Bloubergstrand Beach
Bloubergstrand

Kitesurfing at Bloubergstrand Beach – A Missed Opportunity but a Great Day We arrived the afternoon before our scheduled kitesurfing session and were lucky to witness Bloubergstrand in all its glory—hundreds of kitesurfers on the water, showing why this is one of the world’s best spots for the sport. It was an incredible sight! Unfortunately, on the actual day of our session, the wind didn’t show up, and we had to cancel. Looking back, we had to cancel other activities earlier in the trip due to strong winds—had we planned kitesurfing on one of those days instead, we probably would have had the perfect conditions. If I could redo the trip, I would definitely make that adjustment. In place of kitesurfing, we made the most of our time with a relaxing walk along the beach, enjoying lunch and dinner at seaside restaurants. It turned out to be a great and chilled-out way to wrap up our trip before heading back to Argentina!

Quality of Experience
Guides, Drivers and Staff
Transport
Depart Africa
Depart Africa
South Africa

Smooth and Well-Organized Departure from Africa Our departure was seamless and well-organized. On Saturday morning, our driver arrived on time and took us swiftly to the airport, making the process stress-free. Everything went smoothly, allowing us to finish our incredible trip on a relaxed note. A well-handled end to an unforgettable adventure!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Feb 10, 2025
Dear Martin, Thank you so much for taking the time to leave such a detailed and thoughtful review. It truly means a lot to me and the SALTY Travel team to hear about your experience, and I’m thrilled that your trip to South Africa was such a memorable one! I want to acknowledge your comment about the communication gaps during weather contingencies. Initially, I wasn’t actively involved in the communication process, as I had full confidence in my team to handle everything smoothly. However,... Read more

Dear Martin,

Thank you so much for taking the time to leave such a detailed and thoughtful review. It truly means a lot to me and the SALTY Travel team to hear about your experience, and I’m thrilled that your trip to South Africa was such a memorable one!

I want to acknowledge your comment about the communication gaps during weather contingencies. Initially, I wasn’t actively involved in the communication process, as I had full confidence in my team to handle everything smoothly. However, once you expressed that you’d prefer to deal directly with me, I made sure to step in and communicate with you personally. So it wasn’t a lack of communication but rather a reflection of my trust in my team’s ability to manage things effectively. That said, I appreciate your feedback, and we’ll refine our approach to ensure an even smoother experience for future travelers.

I’m especially happy to hear that you and your family were pleased with the selection of properties—I always aim to choose accommodations that best suit the needs of each traveler, and it’s wonderful to know that the stay at Shamwari, Lawhill Apartments, Whale Coast All Suite Hotel, and Hunter’s Country House all lived up to your expectations. Shamwari truly is an unforgettable experience, and I’m delighted that you enjoyed every aspect of it.

Your detailed insights on the activities, accommodations, and logistics are incredibly valuable, and we’ll use this feedback to fine-tune things even further. We will be looking into improving how we handle last-minute changes due to weather and making sure there’s always clearer communication around contingencies so guests feel reassured every step of the way.

Thank you once again for trusting us with your South African adventure! I’m so happy to hear your family loved the experience and that you’re already looking forward to planning the next one. It was an absolute pleasure working with you, and I’d love to assist with any future travels.

Wishing you all the best, and I hope we get to plan another unforgettable journey for you soon!

Best regards,
Lucy Berndt
SALTY Travel

It’s been several months since I returned. Th...
South Africa | Aug 10 - Aug 15, 2024

K
Kelly W.
Denver, CO | Reviewed on Jan 08, 2025
It’s been several months since I returned. This trip goes down in memory as one of the best…and easiest! Kim Kim made super easy for my friend and I to travel to South Africa. They worked with us to customize a trip suited for our interest. Nadia was incredible - checking in on us all the time and helping make quick decisions if travel changed due to weather or other things. The guides they recommended were incredible- some we still keep in contact with. I’m planning my next two trips with... Read more

It’s been several months since I returned. This trip goes down in memory as one of the best…and easiest! Kim Kim made super easy for my friend and I to travel to South Africa. They worked with us to customize a trip suited for our interest. Nadia was incredible - checking in on us all the time and helping make quick decisions if travel changed due to weather or other things. The guides they recommended were incredible- some we still keep in contact with. I’m planning my next two trips with Kim Kim because this experience was so special.

Activity Review
Full day penguin safari - Cape Peninsula
Full day penguin safari - Cape Peninsula
South Africa
Guides, Drivers and Staff
Local specialist: Nadia A Albertus
Nadia A
Nadia A Albertus
Local specialist in Cape Town | Replied on Feb 03, 2025
Hi Kelly, I'm so thrilled to hear that your trip to South Africa was one of the best and that everything felt smooth and easy for you. It was an absolute pleasure working with you and Mikayla to create a journey that matched both your interests. I'm especially happy to hear that you had such a great experience with the guides and that you're still in touch with some of them—that's what travel is all about! Thank you for your kind words, and I hope to help you plan your next adventures... Read more

Hi Kelly,

I'm so thrilled to hear that your trip to South Africa was one of the best and that everything felt smooth and easy for you. It was an absolute pleasure working with you and Mikayla to create a journey that matched both your interests.

I'm especially happy to hear that you had such a great experience with the guides and that you're still in touch with some of them—that's what travel is all about! Thank you for your kind words, and I hope to help you plan your next adventures to Southern Africa with Kim Kim.

Looking forward to creating more unforgettable memories for you!

Best regards,
Nadia

My hat is off to both Nadia and Stephanie! T...
Kenya | Sep 9 - Oct 6, 2024

J
Judie B.
Buffalo, NY | Reviewed on Nov 27, 2024
My hat is off to both Nadia and Stephanie! This almost 4 week trip to Africa was spectacular. Everything went off without a hitch except for one incident in Tanzania which Stephanie handled professionally and without incident. The incident in question was not KIMKIM's fault or the guides but that of the guide's office in Arusha. My son and I were very well taken care of and every request along the way was handled timely and efficiently. The guides were extremely accomodating for all my... Read more

My hat is off to both Nadia and Stephanie! This almost 4 week trip to Africa was spectacular. Everything went off without a hitch except for one incident in Tanzania which Stephanie handled professionally and without incident. The incident in question was not KIMKIM's fault or the guides but that of the guide's office in Arusha. My son and I were very well taken care of and every request along the way was handled timely and efficiently. The guides were extremely accomodating for all my son's requested related to getting the photography he wanted. We have traveled extensively as my son is a professional photographer so we are well experienced. This is the second time I have used KIMKIM and I will do it again probably for Norway and Patagonia in the near future. Again Thank you to Nadia and Stephanie for a great African tour.
Judie and Chris Behrend

Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Jan 08, 2025
Dear Judie and Chris, Thank you so much for your kind words! It was an absolute pleasure helping plan your incredible African adventure. I’m so glad to hear that you both had such a wonderful time and that everything went smoothly, aside from the minor issue in Tanzania, which I’m happy to have helped resolve. It’s always a joy working with seasoned travelers like yourselves, especially when it involves supporting Chris in capturing those perfect photographic moments! I appreciate your... Read more

Dear Judie and Chris,

Thank you so much for your kind words! It was an absolute pleasure helping plan your incredible African adventure. I’m so glad to hear that you both had such a wonderful time and that everything went smoothly, aside from the minor issue in Tanzania, which I’m happy to have helped resolve.

It’s always a joy working with seasoned travelers like yourselves, especially when it involves supporting Chris in capturing those perfect photographic moments! I appreciate your trust in KimKim, and I look forward to assisting you again with your future trips!

Thank you again for allowing us to be part of your journey, and I wish you many more unforgettable adventures ahead!

Warm regards,
Stephanie

Amazing Africa ...
South Africa | Oct 18 - Oct 27, 2024

Kolla
Kolla S.
India | Reviewed on Oct 29, 2024
We three couples from India had a great time in South Africa and Victoria falls thanks to KimKim and Steph our trip planner..This is our third trip with Kim Kim.Perfectly planned and coordinated by Steph,who needs a special mention.She was very patient and catered to all my wishes and suggestions.Especially celebrating my wife s birthday in Kruger shalati train on the bridge.A memorable celebration.Mark our guide in Capetown was exceptional and took proper care of us,very punctual and... Read more

We three couples from India had a great time in South Africa and Victoria falls thanks to KimKim and Steph our trip planner..This is our third trip with Kim Kim.Perfectly planned and coordinated by Steph,who needs a special mention.She was very patient and catered to all my wishes and suggestions.Especially celebrating my wife s birthday in Kruger shalati train on the bridge.A memorable celebration.Mark our guide in Capetown was exceptional and took proper care of us,very punctual and friendly.In Victoria falls we had little problem in coordinating with the guides and pick ups.Kruger Shalati was again an awsome experience
Now the negatives in our trip though very few need to mention it here,
1)The sunset cruise we were given in all the itineraries was Sunset cruise luxury signature deck experience by Pure Africa,but we were taken to a small cheap boat with basic drinks and hot sun with no shade and hard wooden benches to sit..After a very hot day we were just looking to relax and unwind on the luxury cruise with artisanal premium drinks and canapes and watch the famous African sunset.A very bad experience.Especially with the signature deck cruise sailing next to us all the while.Stephs explanation that small boats reach better places wasnt very convincing.Didnt know why KimKim has compromised on this.This happened for the first time in my three trips.
2)They were few mix ups in flight bookings that made our hearts to beat lil faster with stress in the airport ,but were immediately resolved by Steph.Thanks once again Steph.
3)We were told we will be given visa on arrival for Zambia.The Bushtracks driver who took us to devils pool,stopped at Zambia immigration ,went inside and came back saying sorry you cant go to Zambia today as Indians need prior visa to enter.Then again he goes in and comes back saying if you pay a little extra(bribe) they will give you visa in 10 mins otherwise it will take one day as the visa has to come from Lusaka.So we had no option to shell out that extra bribe along with 50usd visa fee(which also am not sure that it ll be so much for a day tripper)Just informing you this so that this will not be repeated with your future clients.
Apart from these incidents,the trip had gone well with amazing experiences like Penguins,Devils pool,shark cage experience,shalati stay n safari,thanks once again Steph and Kimkim from six of us for curating an amazing trip

Hotel Review
Kruger Shalati Train on the bridge
Kruger National Park, Skukuza

A great stay on the train on the bridge.enjoyed every moment of our stay.An experience of a lifetime ,courteous staff,knowledgeble safari guides,ours was Elvis ,with lot of patience showed us the Big five.The views from the room of the sabie river and the game that come to drink water too good!The pool with an infinity view and bar was a high light

Authenticity & Character
Location
Staff
Elvis the safari guide,Remember the guy in the restaurant need special mention.And also all the singers and dancers at the evng dinner who wished my wife on her birthday
Cleanliness & Comfort
The bed and the pool
Activity Reviews
Table Mountain Tour
Table Mountain Tour
Cape Town

Sadly missed the cable car tour because oh high winds,but Mark our guide made it up by taking us on a city tour

Quality of Experience
Guides, Drivers and Staff
Transport
Full day touring Boulders Beach and Kirstenbosch Gardens
Full day touring Boulders Beach and Kirstenbosch Gardens
Cape Town

Mark was an amazing guide and took us for local sight seeing to areas like Bo-kaap and other areas of caoetown which was not there in the itinerary.African penguins are cute at Boulders then went to Kirstenbosch gardens which was also lovely

Quality of Experience
Guides, Drivers and Staff
Transport
The guide cum driver Mark
Full Day Boutique Winelands Tour
Full Day Boutique Winelands Tour
South Africa

We missed the tour and participated in Capetown marathon

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Jan 08, 2025
Hi Sudhakar
Thank you so much for your wonderful feedback and for choosing KimKim for your third trip! I am thrilled to hear that you, your friends, and your family had such a memorable time in South Africa and Victoria Falls. It’s incredibly rewarding to know that your experience, including the special birthday celebration at Kruger Shalati, was everything you hoped for.
I sincerely appreciate your kind words, and it was truly a pleasure assisting with the planning of your trip. I always... Read more

Hi Sudhakar
Thank you so much for your wonderful feedback and for choosing KimKim for your third trip! I am thrilled to hear that you, your friends, and your family had such a memorable time in South Africa and Victoria Falls. It’s incredibly rewarding to know that your experience, including the special birthday celebration at Kruger Shalati, was everything you hoped for.

I sincerely appreciate your kind words, and it was truly a pleasure assisting with the planning of your trip. I always aim to cater to each client’s unique wishes, and it’s great to know that my efforts helped make your travels special.

Regarding the concerns you raised, I’m truly sorry about the mix-up with the sunset cruise and the flight booking issue. I will make sure to address these points to ensure future clients have a smoother experience.

Regarding the visa situation at the Zambia border, the two guests were informed by immigration that, as Indian passport holders, they needed to pre-apply for a visa. Without the correct visa, they were initially denied entry.
The Bushtracks driver assisted by speaking with immigration, where an emergency/rushed visa option was offered due to the circumstances. This allowed the guests to proceed, though it caused a delay. The supplier kindly agreed to wait for them, which is not typical.
Please rest assured that no bribery was involved. Bushtracks Africa follows strict ethical standards, and their staff is fully trained to adhere to a no-bribery policy.

Once again, thank you for your trust and for the opportunity to be a part of your unforgettable adventure. I look forward to assisting you again in the future!
Warm regards,
Steph