Kimkim Trip Reviews for Botswana

The planning and the sites we saw were incredible. There were a few snafus during the trip. However, I was satisfied with KimKim's responce upon our return to take care of those snafus. I would reccomend this trip to anyone.
John B.

The first two lodges we stayed at, Leroo La Tau lodge and Xugana Island Lodge were fantastic with the staff members delightful, helpful, and providing excellent service. We saw beautiful wildlife and enjoyed the beauty of the Botswana landscape for the 8 nights of our trip. We did book this trip last minute and Lize, our local specialist, worked hard to ensure we had luxury accomodations for 4 adults. However, there was a lot of misinformation provided in the finalized itinerary as if the descriptions were just copy and pasted into our itinerary; thus leading to an experience of unpersonalized trip planning and also confusion when checking into our lodges of what was actually paid for/included. For example, information about one lodge said we were booked for a 4WD safari, but the lodge only does water-based activities. As another example, the finalized KimKim itinerary said "private group" for some activities but we were actually in a "small group" so it was unclear if we paid more for private and yet were put in a small group. More attention to detail in the trip planning itinerary would have been appreciated. Additionally, providing more options with details (e.g., so we could have compared pricing, activities, etc.) before finalizing bookings would have been good. For example, two or three lodge options (with details on each lodge) on where to stay for each night would have been better than just providing one option before booking because we were unaware of which lodges were in the area and who KimKim partner lodges are.

We had a pre arranged trip in Botswana for the first part of our holiday and worked with kimkim and Lize to provide an itinerary for an additional 5 days.

We had a great trip and the Lodge/Salt Pan overnight trip in Makgadikgadi and House boat in Chobe were all excellent.

Lize
The remoteness of the Okavango was the perfect start to our trip and the attention to detail and quality of the staff at the lodge was exceptional we loved the walking safari and the mojito and when they handed us our hot water bottles on the first night I’ve never seen a happier bunch of ladies.
Our next stop at Chobe lodge felt a little more luxurious in terms of the lodge and rooms and the setting on the river was lovely. Our game drives were early but interesting and in spite of the lion remaining elusive we saw lots of elephant, hippo, giraffe, crocodile, many different antelope species and birds galore. The variety of dining there was excellent and we felt that the experienced so far was the right way round. A tricky transfer to Zimbabwe followed as we had not been alerted by anyone or taken on board ourselves that we were going to need crisp US dollars in cash to pay for our visas. Eventually with help from our driver and a trip back to the cash point and bureau de change we succeeded in getting our visas and passed through emigration.
The setting at the Victoria Falls game lodge was lovely and having the balcony overlooking the waterhole an added bonus. Victoria Falls itself lived up to expectations and we did the scenic helicopter ride which provided us with some amazing photos. Back through the borders and onto the Zambezi Queen which was everything and more. A combination of the excellent food and staff on board meant we had some relaxation time, gentle river safaris in the sunshine, elephants, crocs and hippos in abundance topped off by a rare sighting of a leopard. The perfect end to what was most definitely a very special holiday.
Thank you.