Kimkim Trip Reviews for Colombia

Working with KimKim made my boyfriend and i’s trip that much better! Fabian was awesome, he gave every option I asked for. From seeing multiple cities and including day trips, drivers and hotels at every stop, Fabian wasn’t pushy on the itinerary and was so helpful with all my questions. He set all my nerves as ease going into the trip and allowed for my boyfriend to just enjoy Colombia and not worry about the itinerary.

Throughout the trip, Chio who replaced Fabian (as Fabian sought out a new position) was excellent. He answered all my questions I had so quickly that I never had to worry at all !

I will definite work with kimkim again in booking my future travels. All the drivers and people who were employed by kimkim to help us we’re all fabualous and so kind. Can’t wait for our next trip!

Jessica

Kimkim does make things much easier, but it's not the best option if you want to save money.

For flights and hotels, we saved more than $500 booking everything on our own.

Cartagena was great and it's the place I would have spent more time.

The guide in Medellin was awesome and explained everything we saw and asked about!

However, the guide in Bogotá was quite different. His English wasn't very good so it wasn't very easy to communicate. Perhaps this was the reason why he didn't explain much of the things we were looking at during the tour. He'd just say that X thing was the most important. There was a moment where I asked about Monteserrate and he gave the wrong timeframe of the photo I was referring to.

When we went to the Gold Museum, he took us only to see basically 2 things which he said were the most important and didn't explain anything about why they were important.

We stopped by to grab a bite and agua de panela at La Puerta de la Cadetral and we paid for his food as well (which I didn't know we were paying for). He took the receipt after I paid.

The tour included Museo Botero, but we walked pass by it and didn't stop.

The tour was supposed to last 8 hours, but he said we were done a bit after 1 PM.

The trip was great and we enjoyed it.
Chio was very good all the way and was very responsive to our needs and did her best to solve any problem we had.
I have an issue, however with the team that designed the trip. Here are some points:
The transport company in Medallin was bad. Out of the three trips with them there were two problems. On the second one, they simply sent the driver with the wrong name, as a result, he ignored our sign and it caused delay.
The trip to Nuqui was good, but we should have been informed in advance that the Nuqui airport may be closed for any period due to simple weather problems like fog, which is very likely.
We were told that we can take a trip to some water falls on the second day, but found out that on that day, which was Jan 1, that trip cannot be taken.
Jacob Tal.

The trip was excellent! We loved the activities and guides (especially Samuel, Diego, and Manuel). The one day that could be improved was the trip from Cartagena to the island since we did not realize the car ride would be so long and in a group bus (we would have prepared better and brought a car seat).

We used Kimkim for traveling in Colombia in Nov-Dec 2019. All was great! Communication, punctuality, service, transport, guides. Thanks to Natalia!

I recommend the Kimkim team in Colombia without reservations. We had a fantastic trip and I could not have asked for a better agency to work with.
In terms of the initial planning, they patiently helped me through deciding whether to go to Colombia or Peru, which areas to cover, and worked with me through my endless questions and changes. Lisa and Chio worked out an amazing itinerary for our family based on our stated interests, and changed it with only a few weeks to go when it turned out that we could not easily get the appropriate vaccine to visit the Amazon. I had been a little distressed at the need to change the plans at that late date, but they quickly came up with a revised itinerary and I think it turned out even better because we had one fewer plane flight that way within the country.
Chio and Jules answered every question I had after arrival with patience and frequently checked in on us. Jules brought us to our hotel late at night upon arrival in Bogota and made several good suggestions for the rest of the trip. I was really impressed with Kimkim's organization, planning, and the guides they chose in each location were fantastic - very nice, fun, comfortable to be with and knowledgeable, and patient with our attempts to speak and understand Spanish, which made the trip so much more fun and intimate. I really felt like we (me, my husband, and early twenties daughters) got so much out of the trip when with the guides, particularly in Bogota, on our hike in Tayrona Park, and our visit to La Boquilla fishing village. We also really loved going to Minca and staying in the mountains, and the hotel near Tayrona was spectacular. On the way from Minca to Cartagena, a long drive, we were a bit nervous about a country-wide protest's impact on our ability to get through (though sympathetic to the cause), but we had a fantastic driver with whom we had many good conversations and he took great care of us, in addition to being such a sweet and interesting person. We really learned a lot on this trip, stayed in some lovely places, saw varied terrain, and thoroughly enjoyed our stay. Thanks so much to Kimkim for this experience.

We had a great experience planning our trip with Laura and the KimKim team.
All our drives we're nice and polite the vehicles were very clean, in all cases except once our drivers arrived on time.
Our guides were great and we got to ask them about their daily life and learn a lot more about Colombian culture. In general the tours outside the city were more comprehensive then the city tours. We especially enjoyed our in and around Valle de Cocora tour with the wonderful Mauricio, who was full of knowledge kindness and joy.
I wouldn't hesitate to plan another trip through KimKim as it really takes the hassle out of planning it yourself.

We had a wonderful 10 days trip to Colombia. From start to finish our experience with Laura in Kim Kim was perfect. She gave us plenty of options and listen to our feedback and needs and answered all very promptly and kindly.
I would highly recommend using her services.
The guides were good and I wish to particularly mention Mauricio who walked us through the Valle de Cocoa and Salento. His knowledge, energy and beautiful way made it the favourite part of our trip!!!

all the arrangements were well planned and perfectly executed
our guides in all the cities were excellent and went out of their way to accommodate our needs and wishes
all in all it was a great trip
i would recommend Kimkim and Yuliana without reservation

All of our guides were exceptional! Lina in Bogata, Mauricio in Villa de Leyva, Natalia in Pereira, Daniel in Medellin, Juan in Tayrona Park, Carolina for the cooking lesson and Ingrid in Cartagena. The guides were all very knowledgeable and obviously proud of their wonderful country.
We enjoyed all of the things we experienced. A couple of things that stood out were the visit to the coffee farm that was run by women, the visit to Bazurto market with a local that knows her way around. We also enjoyed the physical beauty of all the different areas of Columbia and being able to do a bit of hiking.

Had a wonderful time on our 13 day Columbia tour . Yuliana who coordinated everything was wonderful .
All our guides - Viviana in Bogota, Claudio in Amazon, Jaime in Medellin & Roberto in Cartagena were excellent & very informative.

Nafisa

A few comments.

Perfect Hotels ! Authentic , clean , good breakfast , very nice service. ( Bantu and Punta Faro at Isla
Mucura )

Uncomfortable feeling in transfers and overall pick ups as I did not have direct contact - until I asked for WhatsApp contact and even with that not always responded to in real time. I ended up talking to Laura once as we planned - internet communications is uncomfortable as I can’t reference back as I can with emails.

Overall all transfer were fine, as was the Cartagena city tour with Ingrid.

The fishing village was a disappointment . Both the trip and the guide. Inexperienced young kid , poor English and the trip itself - was not clear for us. We expected something else hence a real disappointment. All tourist should be aware this is a very poor place , where I was afraid ... and full of bugs , mosquitos etc.... definitely not for us Had we understood.

Isla Mucura is a unknown paradise. It was a amazing choice and we should have spent more brights there and less in. Cartagena. Had Laura knew us better , she may have advised us as such.

Thank you again for the opportunity.

This was my first trip through KimKim and it exceeded all my expectations. The tools that KimKim offers for connecting with and communicating with the tour planner where effective and easy to use. Oliver from Aventure Colombia was great. We were looking for off-the-beaten path travel . Oliver suggested some great options and was very flexible in adjusting the options to arrive at an itinerary that worked for us. We were supported by Oliver and his peers from the minute we arrived in Canada to the day we left. The logistics around our itinerary were quite complex, but everything worked like clock-work. We especially loved our time in the Amazon and our time at a farm in the Sierra Nevada de Santa Marta mountains. It was a wonderful adventure from beginning to end.

The trip to Colombia was planned out very well. Laura Joy was available to address any concerns or answer any questions. She was helpful and flexible. She worked together with us to plan the trip that we wanted. Will use kimkim again in the future.

Laura was a pleasure to work with! Every detail of our trip was planned to our liking and she was very responsive to any changes we wanted to make or questions we had. During our travels, when minor issues arose she (or her coworkers) was readily available to sort it out. She suggested places I would not have known to go for instance beyond guatape, we loved our overnight in San Carlos. I would unhesitatingly recommend Laura for your next trip to Colombia.
Thank you, Laura!

Our 11 day trip to Colombia was memorable and hassle free. Columbia was both surprising and inspiring. The quality of the experiences including the guides were world class. We particularly loved our guide Santi in Medellin and his "innovation tour", he was insightful and intellectually challenging in the best possible way. The internal flights and airports were all remarkably modern. The roads generally were less than ideal! The biodiversity and birding opportunities were fantastic. The food scene in all the major cities is diverse and great value (and we are foodies).

Hello Chio,

We had a great time, just as we had wanted it. Highlights, were the guided tour in Medellin. Gorgona diving, Bazurko market, the seamless transfers and the nice hotels, particularly Bioxury and Ananda. However there were often unnecessary early starts that put us at the airports around 3 hours before the due time of flight departure.

We really appreciated your help and availability during our trip, the welcome by Jules at the airport and the most useful SIM card. We have lots of wonderful and unforgettable memories from this trip so a big thank you to you and your team.

Let me know if you’d like further information.

Erick

We enjoyed the trip and our guide Anderson was very good and pleasant. Many thanks for arranging.

We just had a great trip to Colombia. We were there for 13 days. It was our first time with Kimkim. Usually we planned our trip completety on our own but this time, we tried Kimkim because we decided to go on a trip not a long time before leaving and we were very busy to do all the research we usually do. The planning of the trip went really well. Andrea listen to our interests and respected our limited budget. She answered quickly to all our questions and suggested some great improvements. The trip went really well except for some minor thing. First, one of the driver didn't show up at the right time in Medellin (and we think he might have been to the wrong airport too because there is 2 airport in Medellin). We were not able to reach someone at Kimkim for several hours but once we did, they were able to help us really fast and solve all the problems. They refund us back for the expenses we had to make because of this problem. We had a city tour already booked for the morning but we were still able to do it anyway in the afternoon. Also, at the end of our trip, we found out that there was a day missing in the planning. We were taking the plane back on the 19th August at night but the planning said we were leaving on the 18th despite having said the right date at the beginning! But Andrea solved the problem really fast: she booked us another night for free in Bogota. All in all, we liked the trip and we were really glad to have all the transportation included in the package, we always had great hotel in central neighborhoods. We think that a few improvements could prevent future problems: provided all vouchers (hotel and activities), give exact address of the hotel in the plan, write what compagny is in charge of the transport with a phone number. Also, maybe give more than one contact we can reach in case of a problem. We understand that one person can not be accessible 24/7, it is normal, so accordingly, it would be great to have more than one contact in case of a problem needed to be solved quickly. Also, we had a limited budget and had asked for cheap hotels or hostals. In the end, we had really great upscale hotel like the Hilton. It was great, but we had asked for cheap hotels. Maybe our budget finally was enought for good hotel but if it was the case, we would have like better the make the decision for ourselves if we would have prefer to have the overall cost lower than our budget or if we wanted nicer hotels instead. I'm being critical but I would still recommand Kimkim to my friend and family. They were many waiting for my experience before booking with Kimkim and I will encourage them to do so mostly if they want to spare time while planning a trip or if they want to do a more elaborate trip with a lot of logistic with transportation.
Thank you for this great experience in Colombia.

We planned a trip to Colombia and got advice from Laura. We have seen wonderful places in Colombia and had excellent hotels. Also the city guides we booked seemed the best in town with a lot of knowledge and fun in doing their job. We had a short trip of 2 weeks, and it was worth in experience 4 weeks plus!