Kimkim Trip Reviews for Egypt

My family of six had an amazing trip to Egypt and Jordan. It was two nights in Cairo, 4 cruising up the Nile, 2 back in Cairo and the last 3 nights in Jordan to visit Petra and the Dead Sea. We are repeat customers of Kimkim, and on the last 15 months have spent almost $60,000 with them.

Overall we were very pleased with the trip. To improve our experience the communication during the planning process could have been better. I was surprised by the difficulty on this trip because the year before we used Kimkim for a family trip to Spain and we didn’t have the same problems.

For the Spain trip our specialist was in Colorado at the Kimkim headquarters and communication was excellent. For the Egypt and Jordan trip our specialist, Aya was in Egypt. Aya, was very good, but communication was difficult due to four factors: 1) the time difference, 2) some language barriers, 3) some technical glitches which resulted in scheduled calls not going through, and 4) Kimkim subcontracted all of its Egypt work to Sun Pyramids, who subcontracted the Jordan portion to a third company. As a result, the Jordan information was slow in coming, and the Egypt information seemed forced into the Kimkim framework.

A few times there were gaps/delays in communication and I reached out to Kimkim corporate twice. The first time they were helpful (your advisor has been sick and will be in touch shortly), the second time they were not helpful at all (please write all your comments in the trip chat and you will get a response - I did and but they didn't). Overall, I expected more from Kimkim, and I felt they were not actively supervising the people with whom they contracted/ delegated.

Guides and Drivers:
The guide in Cairo (Mahmoud Imam), was very good. The Jordan guide (Mohammad Al Najjar) and Jordan driver (Mohammad Masoud) in Jordan were excellent. We had one bad experience with a vehicle in Luxor that was substandard. We complained to Aya and Sun Pyramids was very responsive and positively resolved the issue very quickly, compensating us with upgraded tickets in the Valley of the Kings.

Hotels / Cruise:
The MS Nile Premium Cruise was rated 5 Star, but was on the very low end of that The personnel and service were excellent, the cabins were tired, and the food was mediocre. The Sofitel in Cairo was excellent. The Petra Canyon Hotel in Wadi Musa was very good, although the dinner fare was so-so. The Holiday Inn Dead Sea was excellent (rooms, food, service).

Tips for working with Kimkim:

Responsiveness - Be aware that you have their full attention and they are very eager to work with you before the deposit is placed. Once the deposit is placed, responsiveness drops off noticeably. (This was true of our Spain trip and the Egypt/Jordan trip). I was happy to give a deposit to secure hotels during a busy season, but their assumption was that the trip had been finalized, and we were still working on it. To Aya's credit, she worked with us on changes throughout the planning for the trip.
Trip Details - Kimkim is a little slow on some information. For example, we repeatedly asked how much driving was planned for each day. We we wanted to minimize our time in the vehicle. The information was not readily available. I had to plot the stops myself, to figure out which days were too long and request adjustments accordingly. After the first one or two adjustments, it would have been great if a thorough analysis had been undertaken to help us.
Confirmations - in Spain, confirmations and contacts for all hotels, transfers and guides were sent one week in advance. In Egypt this was not the case. Sun Pyramids did not provide confirmation numbers and telephone numbers in advance for transfers and guides, and no confirmations for hotels in Jordan.
Service - We were always picked-up on-time, and never left hanging, but it was more comforting in Spain to have all the telephone numbers and names in advance. It was disconcerting to have no contact information when landing at an airport, or when expecting to be picked up at the hotel at 2 am for a 6 am flight. Again, everything went well, but not having a telephone number or contact beforehand was not comfortable. This appears to be a Sun Pyramids policy.
Laundry - A very small thing, but important. Our trips tend to be long and midway, we usually need laundry. Hotel laundry for a family is usually ridiculously expensive. I asked for some recommendations/suggestions for local laundry, and help here would have been amazing.
Tipping - When I requested information about tipping I received general information that was not always useful. Since Kimkim (Sun Pyramids) paid the guides and the drivers, I didn't have a reference (for example, an extra 10% or 15% of what?). We resorted to AI several times. More direct guidance from Kimkim would have been valuable.

Overall, I highly recommend this trip with Kimkim with the above caveats.

We just returned from our magical 13 day trip to Egypt. Aya planned us an amazing trip and knew all of the best things to do and see. She was super responsive and was open to any input we had for this trip. We typically don’t love a trip either a tour guide, but for Egypt it is necessary. Aya found the best tour guides in all the various spots in Egypt. We loved our tour guide Anna and would recommend her to anyone who travels to Cairo. Overall great experience!!

All the guides were great, particularly Fatima and Achmed. I forgot to mention that each time we arrived at the Cairo airport, from Heathrow and Aswan, there was no on there to greet us. From Heathrow we waited 50 minutes before we found someone from Sun Pyramids and from Aswan we had to find the sun pyramid representative who spoke no English and seemed completely lost.

Hotel Reviews

MS Salacia Nile cruise

everything was great except that they missed two wake up calls.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hilton Cairo Grand Nile

cairo

Everything was great. As a 81 year old senior citizen getting in ad out of the bath tub was a challenge as the tube wall was about 2.5 feet high.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tour to High Dam, Philae Temple, and Obelisk / Check out

Aswan

we did not go to the obelisk. we went to the botanical garden and nubian village intead

Abu Simbel Temple

Aswan

We did not go. We did not realize that this was four hour drive to and from through the desert in a caravan for safety with a one hour visit. We should have been told this when the trip was being planned originally

Edfu, and Kom OmboTemples

Aswan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Luxor West Bank

Luxor

Quality of Experience

Food

Transport

Karnak Temple, Luxor Temple, and Luxor Museum

Luxor

Quality of Experience

Food

Transport

Tour To The Newest Saqqara Tombs

Cairo

Quality of Experience

Transport

Half day To Egyptian Museum

Cairo

Quality of Experience

Guides, Drivers and Staff

Transport

Tour to National Museum, Moez St. and Khan El-Khalili

Cairo

Food

Guides, Drivers and Staff

Transport

Half Day Tour To The Grand Egyptian Museum “GEM”

Egypt

Guides, Drivers and Staff

Transport

Tour to Giza Pyramids With Camel Ride

Cairo

Guides, Drivers and Staff

Transport

Having done 1 trip with kimkim, we felt certain that our time in Egypt would be well organized. Having a representative meet and guide us through airports was a big plus. Our guides were amazingly knowledgeable about each temple and site and tempered the visit to our level of interest and enthusiasm. Having a driver take us to and from all destinations, somewhow being ready to pick us up at the right meeting spot despite the hundreds of cars, scooters and busses...amazed us. A highlight was dinner with a family in Cairo. Besides excellent fresh food, our host turned out to be a seasoned rower and my husband rowed a quad on the Nile. We thank Nader for all the emails and adjustments because we visited one of the most ancient countries in our world. Fantastic experience.

We had a fantastic ten day holiday in Egypt put together by Amr at Egypt Promotion Travel through Kimkim. We were also supported so well when we were there by all the reps, tour guides and drivers who made us feel like we were in safe hands throughout. We started and ended in Cairo and had an overnight stay in the White Desert and a Nile cruise from Luxor to Aswan in between. We saw all the top sights we were hoping to see and so much more. Particular highlights were the pyramids, Karnak Temple, the GEM, a hot air balloon ride over Luxor and our day and overnight camping stay in the White Desert. We learnt so much more and had such an enriching experience by having wonderful private tour guides who were clearly very knowledgeable and friendly too. Having only ten days to see so much was only possible due to the clever itinerary put together for us by Amr which was ably supported by the team when we were there. During our stay, when we made a last minute request for the hot air balloon ride, Amr helped sort this out too and effectively reorganised the day's itinerary for us. He was very helpful and responded promptly to messages during the planning process and throughout our holiday too. It was reassuring to know that we were always supported even when we were there.
We thoroughly enjoyed our trip to Egypt and would highly recommend kimkim as a way to achieve a great holiday there.

Hotel Reviews

M/S Semiramis III

Aswan

Good size and comfortable twin bed cabin with ensuite bath and shower. Wonderful catering for all meals, a great buffet selection for all tastes. Spacious communal areas and friendly and helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hilton Pyramids Golf

Cairo

Loved this hotel as it was spacious and comfortable. It had great buffet breakfasts and the staff were friendly and helpful.

Authenticity & Character

Location

A green oasis well situated for the GEM, but other side of the city to the airport.

Staff

Friendly and helpful staff

Cleanliness & Comfort

Top class

Activity Reviews

Day tour to visit Grand Egyptian Museum, Citadel of Salah El-Din & Old Cairo

Cairo

The GEM was one of the highlights of our trip to Cairo. We were very ably supported and guided by our private tour guide Yahya throughout the day. His incredible wealth of knowledge and friendly manner added to our enjoyment and learning immensely. We had our friendly driver Abdullah again and he seamlessly transported us from one sight to another. We enjoyed seeing the beautiful Citadel and Old Cairo too including visits to the Jewish synagogue and the Koptic church.

Quality of Experience

Amazing experience and the now fully open and new GEM was a sight to see.

Guides, Drivers and Staff

Very friendly and knowledgeable guide Yahya and very friendly driver Abdullah who always had a smile on his face.

Transport

Smooth and very comfortable

Cruise Disembarkation in Aswan

Aswan

Our disembarkation of the boat went well and was very smooth.

Quality of Experience

Guides, Drivers and Staff

Transport

Aswan

Aswan

Philae Temple and Aswan High Dam well worth visiting.

Quality of Experience

Guides, Drivers and Staff

Very knowledgeable guide

Transport

Visit Abu Simbel temple

Egypt

Not to be missed - well worth our early plane ride to visit it. Great to have a private guide who added to our enjoyment and knowledge.

Quality of Experience

Stunning and we were very impressed to learn about how the site was moved to protect it from the Nile flooding

Guides, Drivers and Staff

Helpful and knowledgeable guide

Transport

Smooth transitions to and from airport

Temple of Horus at Edfu & Kom Ombo Temple

Egypt

Our Edfu Temple visit was with guide Mina and Kom Ombo Temple visit was with his equally knowledgeable and friendly brother, Michael. We much appreciated having their expertise during our visits.

Quality of Experience

Great temples to see

Food

Guides, Drivers and Staff

Mina and Michael were both great guides.

Transport

Karnak temple

Egypt

An outstanding temple to visit with amazing sights. Our knowledge, ease and enjoyment was added to by having our private guide Jamal throughout.

Quality of Experience

Amazing in its scale and the details that we saw.

Food

Guides, Drivers and Staff

With an expert guide like Jamal the visit is even more enriching.

Transport

Smooth and straightforward

West Bank of Luxor (Valley of the Kings , Hatshepsut Temple - Colossi of Memnon) Sailing to Edfu

Egypt

Valley of the Kings an absolutely wonderful experience. Having our very knowledgeable guide Jamal added to our enjoyment and knowledge immensely.

Quality of Experience

Bucket list sights by the dozen!

Food

Guides, Drivers and Staff

Jamal was especially good as our guide and his expert knowledge and friendliness added to our trip.

Transport

Smooth and straightforward

Visit Luxor temple

Egypt

We had a great experience here made even more so by our very knowledgeable guide Jamal. He expanded our understanding of the significance of what we were seeing.

Quality of Experience

Food

Guides, Drivers and Staff

Jamal was a fantastic guide and added to our enjoyment and knowledge.

Transport

Easy and straightforward

Cairo/ White Desert

White Desert

Stunning scenery and amazing experience all round. Particularly will remember camping out in the desert, dancing beneath the stars, sand boarding and sunset in the desert - just magical.

Quality of Experience

Like experiencing another planet at times as the desert formations were so 'other worldly'.

Food

Very welcoming and delicious lunch and dinner

Guides, Drivers and Staff

Fantastic people who made the whole experience wonderful

Transport

Long journey but totally worth it to get to such a remote place we wouldn't have seen on our own.

Pyramids, Sphinx, Sakkara, Memphis and camel ride

Cairo

Absolutely wonderful day spent seeing sights we had dreamed of seeing. Loved Sakkara and found it to be a very special place, not as many crowds. The camel ride by the pyramids at Giza was a fantastic experience and we couldn't get enough of seeing the pyramids!

Quality of Experience

Bucket list sights everywhere!

Food

Guides, Drivers and Staff

Very helpful and kind, we loved having Abdullah as our driver. He remained very calm even in the busy Cairo traffic!

Transport

Very comfortable car with air conditioning and was great to have door to door transport, made everything so much more enjoyable.

The tour guide for the first 2 days was good. The rest was a disorganized mess. This was my third international kimkim trip in 2025 but this one was the opposite of the first two. I emailed Alison at Kimkim to try to help out as I had spoken with her in the planning phase. (When she assured me the contact they set me up with would be good). No one from kimkim got back to me. The tour was poorly run, disorganized, and lastly (though honestly least of my concerns) was a terrible value for the price paid. One of the events booked was cancelled - without informing us and we were only refunded $130 for that. I’m pretty sure we were charged 10x that amount. But again, money aside, we were not told of this cancellation even though the company finalized our itinerary the day before. They weren’t able to communicate the cancellation to us despite having the kimkim chat and WhatsApp and my active cell service as options. Our family was disappointed with this one. From Egypt we went to Athens and Rome and black tomato provided stellar service.

Hotel Review

FOUR SEASONS HOTEL CAIRO AT NILE PLAZA

Amazing hotel, location, cleanliness, and service. 5 star luxury with a concierge that was able to set us up with trips and excursions when Kimkim left us hanging. The hotel concierge facilitated our trip better than Kimkim.

Authenticity & Character

Four seasons class!

Location

Cairo is a hectic city. This location was a sanctuary in the middle of the city.

Staff

The concierge, the wait staff

Cleanliness & Comfort

Housekeeping did great and came 2x day.

Activity Reviews

Female-Led Cooking & Countryside Farm Tour in Rural Egypt.

Egypt

Not really that interesting. Small farm tour with the owners (very nice family). Took about 15 minutes. Then a preparation of an Egyptian lunch which wasn’t more than 20 minutes. We got to make bread in the oven which was fun. after that it was eating the lunch and driving back to Cairo. The whole experience was about an hour and though it was nice to see the countryside not really worth it. They didn’t book anything else for us for the day but luckily the hotel concierge was able to find activities for our free time. (Our rep from kimkim was useless)

Quality of Experience

Food

Cleanliness

Guides, Drivers and Staff

Transport

Giza Pyramids with a camel ride & the Grand Egyptian Museum

Cairo

A must do obviously while in Egypt. The camel ride was adventurous, kids loved it!

Quality of Experience

The grand Egyptian museum!

Guides, Drivers and Staff

Transport

Sound and Light Show at the Pyramids

Cairo

They cancelled this on us

Cairo Day Tour to Egyptian Museum, Citadel and Khan Khalili Bazaar

Cairo

Was great and worth it.

Quality of Experience

Food

Kind of dirty for western standards. I saw them taking the unused food from a table that left and serving it to a new table

Guides, Drivers and Staff

Transport

We had a memorable and exciting trip overall. Our guide, Hasan, was exceptionally knowledgeable; his deep dive into the history and facts of the monuments and Pharaohs truly brought the experience to life. While the cruise was enjoyable, we found the food options to be quite repetitive and limited, especially for those who don't eat beef. However, the hot air balloon ride was a major highlight that the kids absolutely loved. It was a wonderful educational journey for the whole family.

Hotel Reviews

Baron Hotel Cairo

Cairo

Beautiful hotel with great views. Breakfast options were amazing and the service of the hotel staff was good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nile Paradise

Cairo

Overall nice cruise with comfortable rooms and amenitites. Food options were very limited and repetitive for no nbeef eating. Wifi was very unsable. There were very few entertainment options on board.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Coptic Cairo - Salah El Deen Citadel - Mohamed Ali Mosque

Cairo

Citadel and the Coptic Cairo visit was good.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Alexandria

Cairo

The drive was comfortable, but the locations we visited were underwhelming. The museum was good but the trip to library was time wasted.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Grand Egyptian Museum tour

Cairo

We had limited time but really enjoyed looking at the artifacts collected by archeologists

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tour to visit Pyramids and Sphinx

Cairo

Pyramids view was amazing, would have been great if we could visit the Sphynx close by instead of just walking down the path.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Abu Simbel Tour

Aswan

Amazing architecture and beautiful location

Quality of Experience

Guides, Drivers and Staff

Transport

Aswan

Aswan

Beautiful temples and locations. Boat ride to the Philae temple was very beautiful

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Edfou temple and Kom Ombo temple

Edfu

Temple and the architecture was beautiful. but it was very crowded

Quality of Experience

Food

Guides, Drivers and Staff

Transport

West Bank of Luxor (Valley of the Kings , Hatshepsut Temple - Colossi of Memnon) Sailing to Edfu

Egypt

View of the valley of kings from the hot air balloon was amazing.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Attend Sound and Light Show at Karnak Temple

Egypt

Beautiful light show

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Karnak Temple and Luxor temple

Egypt

Our first experience with the ancient Egyptian monument and we were awestruck with the magnitude and the architecture skills. Light show was amazing

Quality of Experience

Food

Guides, Drivers and Staff

Transport

My Egypt holiday with your team was extremely disappointing and not what we expected and I don’t think I want to visit Egypt again

Right from day one there were issues , we had planned this holiday in advance but it seemed like a last minute effort by Aya and her team. It felt like the person planning the tour for us had no idea about how long it can take to see one site and the travel time between places was not taken into account and on day one our itinerary was not achievable at all and the amount of back and forth we had to do to adjust it just added to stress and took the joy out of holiday .
On the first day, our tour guide wasted 2.5 hours of our time in the morning picking up tickets from one place and then again he forgot to get the ticket for my 10 year old and we again had to wait outside the museum for him to buy an additional ticket. When he got the tickets he had to stand in another line to get the audio guide system and that wasted another hour. we were up and ready from 8 in the morning and we entered the museum at 10:30 in the morning . As a reminder we were staying in a hotel that was right opposite the museum so u can imagine how organised Aya and her team are. When we went to Giza he again had no tickets and we had to wait for our guide to buy tickets for us.

Further, we had paid for a golf cart for our mom for the Giza trip but on the day we were told it’s not available (the money was later refunded but still it shows the lack of organisation).

When we returned to Cairo on 2nd January we were sent a guide who was extremely rude and was not really interested in showing us anything. when we mentioned that we needed to see the citadel which we had already discussed with Aya on day 2 he was extremely rude and unhelpful. My sister had already mentioned his behaviour this guide ruined our day and made sure we didn’t not get to see anything useful. We found Aya and her team very unhelpful and disorganised

I would never recommend anyone plan a trip to Egypt with this company.

Hotel Reviews

Novotel El Borg

cairo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

M/S Farida Nile Cruise

Aswan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Steigenberger Pyramids Cairo

Cairo

It’s dated but loved its breakfast and there staff was not very helpful and porter was rude

Authenticity & Character

Location

Right in front of museum

Staff

Cleanliness & Comfort

Activity Review

Tour to High Dam, Philae Temple, and Obelisk

Aswan

One star : Dam visit was very boring , avoid Philae temple : 3 star Obelisk: 3 star

Quality of Experience

Transport

We had planned our family vacation a year in advance with great anticipation, but our experience with your tour company was profoundly disappointing. The itinerary provided bore little resemblance to what we had requested. The tour operator was rigid, unhelpful, and seemed more intent on promoting her own agenda than curating the personalized experience we had paid for. We felt deprived of the sights and experiences we had carefully chosen and expected.

It is difficult not to question whether we paid for a custom trip only to be directed toward what suited the company’s convenience and cost savings. Key arrangements, such as purchasing tickets in advance, were neglected—causing unnecessary delays. In one instance, tickets for my niece, a member of our group from the start, were simply forgotten. The tour operator, Aya from Sun Pyramids, created an unrealistic itinerary for the Giza tour day, expecting us to cross the city through heavy traffic to visit multiple sites—an impossible task. The overall planning and organization reflected a lack of attention and care.

Our final day was especially distressing. The guide refused to take us to certain sites, explaining that the company would not cover the ticket costs. This led to significant anxiety and emotional distress, as well as a complete waste of our limited time. It seemed evident that the company prioritized saving money over delivering the experience promised, while shifting the blame to us for what was, in truth, their failure of execution.

Aya demonstrated neither competence nor professionalism. Once the contract was signed, she became largely unresponsive, and her communication—when it occurred—was vague and unhelpful. Despite our considerable upfront payment, we were constantly asked for additional charges. One of the guides, Omar, behaved unprofessionally, frequently smoking and speaking on his phone while disengaged from the group. He appeared unprepared and frustrated, undermining the quality of our experience.

Despite these challenges, our family did its best to remain positive and make the most of our time together. We would like to acknowledge Ahmed on the Nile cruise, whose professionalism, kindness, and attentive coordination were a welcome contrast to the rest of the experience.

Overall, we feel profoundly misled and disappointed. We chose Kimkim because of the excellent experiences we’ve had with them in past vacations, but this trip fell far short of their usual standards. We sincerely hope Kimkim will reassess their partnership with Sun Pyramids to ensure future travelers do not endure a similarly distressing experience.

Everything was well organized as planned based upon my specific requirements. My guide Amira was very knowledgeable and made the experience very enjoyable.

I have used Kim kim in the past for trips to Morocco and Jordan. Both those trips worked out really well. I'm not a normal tourist. I've been working in Archaeology for the past 15 years since I retired. I have 12 field seasons and quite a few papers to my credit. I guess I would fall in the category of a high demand customer..

I originally did not choose Kim Kim for the trip that I just finished to Egypt. I chose a different company and that turned out to be a big mistake. I approached KimKim to help me salvage the last week of the trip and they did a spectacular job. In addition to a two day visit to the GEM, which they helped me navigate in view of my specific interests, I did a trip to Tell el-Armana. It's not on the normal tourist trail, and the fact that they were able to put the trip together in such a meaningful way with such short notice really meant a lot to me. They had a lead guide looking after me and specific guides for specific sites. I found all the guides to be very engaging. Nothing that we think we know in Archaeology is an absolute truth and being able to discuss bearing points of view with the guides is to me the hallmark of a world class company.

Khaled Ali handled the logistics in the office and did a superb job organizing all my last-minute requests. They had a primary Guide take care of me.. his name was Samara (Mohammed Monaem). He did a great job getting me from place to place in an in Fischer Manor, but what I enjoyed the most was hard discussions about the interpretation of Egyptian history and historical events. The narratives that are developed about history are never completely black-and-white and to have a guide who could discuss those things just added so much to the trip.. they also provided a local guide in the mania and tell el- Armana areas and his relationship with the local staff helped a lot.

My hero was a guide that they obtained for me to visit GEM, Rania. GEM is overwhelming. I've done a lot of work with museums and I was more than impressed with the way they've organized their material. At the same time I have very specific interest and my guide Rania mapped out a very efficient route through the museum and then helped me find the restoration stela of Tutankhamun. My AI search engine actually had Gavin me five different locations for the stela, two of which were not at GEM. I was panicked, but I shouldn't have worried. I was in good hands..

All in all, it was a very well done trip in some trying circumstances.

We had a wonderful experience in Egypt at all planned locations. Our airport representatives and driver in Cairo were welcoming and helped us smoothly through passport checks and to our hotel. The hotel staff were also kind and accommodating. Our Cairo guide, Mohamed, was very knowledgeable and shared valuable insights into Egypt’s sites, culture, and history.
In Aswan and Luxor, the staff were equally helpful. Zane and Michael welcomed us warmly, and Michael was our favorite guide for keeping our children engaged and being especially attentive to their needs.

Overall, we absolutely loved our trip and are grateful to everyone who helped make it happen. We hope to return in the future and would be thrilled to have Michael as our guide again.

We had a very poor experience with KimKim and with our specialist Nader. There was absolutely no communication to us of any details or coordination of the trip. After we had already arrived in Egypt, he informed us that he wouldn't even be with us and was sending someone else. There was also no communication to the actual in person guides with us - they were just as confused as we were. It was very stressful and frustrating as we literally paid tens of thousands of dollars to this company to exactly avoid having to do the planning and logistics ourselves. It was obvious that no coordination or care had been taken and the job we paid for was not done at all. Even our guides were shocked and saying this was all wrong and not normal. On the very first night, hotel rooms were not properly booked and our guests had to move rooms. The incorrect beds were given and our guests had to get roll away beds. It was a mess and horrible way to arrive after days of long travel. Our entire itinerary was requested to be changed last minute by Nader. We still don't know the real reason behind why. I said no multiple times to the changes but he kept pushing for it so we eventually agreed. Throughout the trip, Nader was unresponsive many times...again leaving out vital details and not there when major issues were occurring for us in country. The entire trip focus was spiritual experiences at temples which we paid great money for. And no special access was coordinated for us in any temple, when that was clearly communicated and plenty of money given for this. Some of the days, our whole group went without barely any food and were hungry and exhausted. One day, the only food all day was 2 box lunches- with barely any food inside them. Again, this is not at all what we paid for. After the whole trip with a specific guide, we were given a different guide on very last day. There was also a security guard and police randomly added only on the last day - then we were expected to pay money to all these additional people. We were never asked nor informed beforehand for any of this. And overall, one of the worst parts was the crazy amount of money being asked from us in tips. We were asked to not only tip our driver and guide (which is understandable), but also asked for large tips for the boat staff, for the random guides given that we never asked for, for the security (who then even yelled at us for more money). It left a horrible experience for the whole group. If there actually is a set tip amount expected, then at the very least this should have been told to our group so that we could properly prepare. Everyone spent hundreds more than they had prepared for which not only reflects poorly on your company but also on me as the trip coordinator.

We will never be using Kimkim again.

From the moment we landed, we were greeted by a wonderful representative, Ibrahim, who went above and beyond for us. He took care of everything — from collecting our luggage to handling our visas — and even made sure we had something to eat on the way to the hotel, knowing how late it was. If I had to describe him in one word, it would be spectacular.

Our visit to Cairo was absolutely amazing — nothing like what we expected. It was safe, welcoming, and truly life-changing. From there, we traveled to Luxor, and words can hardly describe how incredible that experience was. That part of our journey set the standard for what we now expect from every tour and guide.

Our guide, Mohammed Kamal, made each city and site unforgettable. His knowledge of Egypt’s history was unmatched, and his passion brought every story to life. when I think of Kamal one word comes to mind magnificent, impressive and kind.

My husband and I take a honeymoon trip each October, and I can honestly say that the hospitality, kindness, and warmth we experienced in Egypt have been unmatched anywhere else.

When we visited Alexandria, our guide Hosam was equally wonderful — gracious, knowledgeable, and truly dedicated to making our visit special.

Each moment of our trip exceeded our expectations, and we left Egypt with hearts full of gratitude and memories that will last a lifetime.

Hotel Reviews

M/S MAYFAIR Nile Cruise

Aswan

nothing more that spectacular

Authenticity & Character

Location

Staff

The restaurant staff was incredible — attentive, friendly, and always made us feel welcomed.

Cleanliness & Comfort

The staff was incredible — attentive, friendly, and always made us feel welcomed.

Kempinski Nile Hotel

Cairo

This hotel was exactly what we’re used to — professional, kind, and accommodating. If we return, this is definitely where we’d want to stay again. Each staff member displayed unique qualities that truly represent the high standards of this hotel.

Authenticity & Character

Location

Staff

Each staff member displayed unique qualities that truly represent the high standards of this hotel.

Cleanliness & Comfort

Activity Reviews

Day tour Alexandria

Cairo

When we visited Alexandria, our guide Hosam was equally wonderful — gracious, knowledgeable, and truly dedicated to making our visit special. Each moment of our trip exceeded our expectations, and we left Egypt with hearts full of gratitude and memories that will last a lifetime.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Philae temple & High Dam - Felluca ride

Aswan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Edfu - Komombo

Egypt

There is no words but amaZing

Quality of Experience

Food

Guides, Drivers and Staff

Our guide, Mohammed Kamal, made each city and site unforgettable. His knowledge of Egypt’s history was unmatched, and his passion brought every story to life.

Transport

Visit The west Bank of Luxor

Luxor

Our guide, Mohammed Kamal, made each city and site unforgettable. His knowledge of Egypt’s history was unmatched, and his passion brought every story to life.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Karnak Temple and Luxor temple

Egypt

Our guide, Mohammed Kamal, made each city and site unforgettable. His knowledge of Egypt’s history was unmatched, and his passion brought every story to life. the hospitality, kindness, and warmth we experienced in Luxor have been unmatched anywhere else.

Quality of Experience

Food

Guides, Drivers and Staff

Our guide, Mohammed Kamal, made each city and site unforgettable. His knowledge of Egypt’s history was unmatched, and his passion brought every story to life. the hospitality, kindness, and warmth we experienced in Luxor have been unmatched anywhere else

Transport

Day tour to visit Pyramids and Sphinx , Camel Ride , Sakkara

Cairo

From the moment we landed, we were greeted by a wonderful representative, Ibrahim, who went above and beyond for us. He took care of everything — from collecting our luggage to handling our visas — and even made sure we had something to eat on the way to the hotel, knowing how late it was. If I had to describe him in one word, it would be spectacular. This tour was truly life-changing — to go back in time and experience what I once learned in college, to see, feel, and touch history firsthand, was absolutely mind-blowing. Our guide Caron was very knowledgeable and shared so many fascinating details that brought history to life.

Quality of Experience

Guides, Drivers and Staff

Transport

My husband and I just returned from an amazing trip to Egypt. Kimkim put together an itinerary that was super specific to our wants and needs. We jumped around from Cairo to Aswan to Luxor to Hurghada to Cairo and the entire trip went flawlessly. We felt so pampered, with private drivers and guides that catered to us and taught us so much about the sites we visited, as well as the local culture and beautiful country. EGYPT IS AMAZING. Truly a trip of a lifetime.

This was my fifth time using kimkim, and once again it was an amazing experience from start to finish. The planning and booking process was straightforward, well-organized, and gave me confidence that all the details were being handled with care. I continue to return to kimkim because the platform consistently delivers well-curated trips with outstanding local connections.

Our local specialist, Habiba, was exceptional. She was always responsive, professional, and supportive, not only during the planning stages but also while the trip was happening. She made sure that every detail was addressed and went above and beyond to provide clarity and reassurance when needed. Her knowledge, attentiveness, and calm approach helped make this trip seamless.

The trip itself was unforgettable. From the awe-inspiring Pyramids of Giza to the beauty of Petra and the vast landscapes of Wadi Rum, the itinerary was well-balanced with both guided experiences and free time. Accommodations were comfortable, transportation was reliable, and the overall flow of the trip worked beautifully.

I highly recommend kimkim to anyone considering a trip like this. After five experiences, I can confidently say that kimkim continues to provide life-changing travel opportunities with the right mix of structure, flexibility, and personalized support.

Phenomenal service and planning from start to end! Excellent customer service and support!! I highly recommend Kim Kim and Egypt Promotion

Everyone at Sun Pyramids Tour worked to make my trip amazing! My guides Karam, Eslam and Abdu were so knowledgeable and became good friends. Every driver went out of his way to make sure I had everything I needed. Armia and Mohamed accommodated any change and add on while I was in country. The entire experience was fantastic!

Nader and his team were amazing. My wife and I and our three college age children all really enjoyed Egypt. Nader had several planning calls with us before the itinerary was finalized to make sure that all of our goals were met. From the moment we arrived at the airport the service was first class. Our representative in Cairo, Samara, met us as soon as we got off the plane and got our visas and escorted us through security. The airlines lost my wives and daughters luggage and Samara waited at the airport for hours and even went back to the airport after we left for Luxor to retrieve the bags for us. He went way above and beyond for us including getting a hotel upgrade do to our trouble with the luggage. He was incredible. Hassany was our representative in Luxor and he was amazing too. I have never had so much personal attention from a travel representative. He even took us shopping in downtown Luxor so my daughter could buy a few items of clothing while she waited on her luggage from the airlines. Zain was also great in Aswan although our stay was very short. Our guide in Cairo, Osama, was so knowledgeable and personable and made our visit so memorable. I honestly felt like we were friends at the end of the week. We planned our trip a little too aggressively from the outset, but Nader and his team were agile and changed our plans "on the fly" to accommodate us. They added trips, canceled dinner reservations and rescheduled excursions as necessary to give us the best experience possible. The Fairmont Hotel in Cairo was fantastic and the Hilton in Luxor provided a great dinner atmosphere with the pool area right on the Nile. The food in every location was great. It was so much fun learning more about the history of Egypt and seeing the sites. Having the expert guides with us to answer questions and explain things in as much or little detail as we wanted make the trip way more enjoyable than if we had done it on our own. We highly recommend visiting Egypt. It was truly the experience of a lifetime and Nader and his team were a big part of its success.

Hotel Reviews

Movenpick Aswan

Aswan

Movenpick was a great choice for us in Aswan. It's only reachable by boat which provided a unique experience and the views from both our room and from the tower bar were great. The room quality was average, but the service was superb.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hilton Luxor Resort & Spa

Luxor, Luxor Governorate

Rooms were average, but the pool amenities were right on the Nile and provided a great place for dinner and to unwind after a long day of traveling.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fairmont Nile city

cairo

We loved it. Rooms, service, food and amenities were first class. We would definitely stay again the next time we are in Cairo.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Grand Egyptian Museum tour

Cairo

Again, Osama could not have been better. The GEM was incredible to see the ancient artifacts were so incredible.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Famous Khan Khalili market

Cairo

The market was fun to see, but the highlight was lunch at the famous Naguib Mahfouz restaurant. What a unique experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Coptic Cairo - Salah El Deen Citadel - Mohamed Ali Mosque

Cairo

What a unique experience. Osama did a great job teaching us about the Muslim religion and the scenery was incredible.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Philae temple & High Dam - Felluca ride

Aswan

The Felluca ride was terrific. Our family loves the water and the sunset Felluca cruise was perfect for us.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

West & East Bank Luxor

Luxor

The Valley of Kings and Luxor Temple were amazing and must do activities in Luxor.

Quality of Experience

Food

Guides, Drivers and Staff

Mohammad was not quite as accommodating as the others. He seemed to have a plan and wanted to stick to it. Plus he kept taking us to local establishments for us to purchase the local trinkets even after we asked him not to.

Transport

Hot air balloon

Luxor

We didn't get to go because of high winds. But, others that did go highly recommended it.

Quality of Experience

Pyramids, Sphinx, Camel Ride & The Egyptian Museum

Cairo

Once in a lifetime experience. The Sphinx and museum were awe inspiring, but the Camel ride next to the pyramids was something we will all remember forever.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Free day at leisure

Cairo

Quality of Experience

Guides, Drivers and Staff

Osama was terrific. Very knowledgeable and clearly desired for us to enjoy ourselves.

Transport

All of the drivers were great.

Our trip to Egypt included time in Cairo, Luxor, and Hurghada. All of which offered a different and memorable aspect of Egypt. Everyone from Aya, who coordinated and arranged our to trip, to all of our guides were very kind, helpful, and welcoming. Its hard to pick one thing we liked the most. In Cairo, you have to visit the pyramids, try as much food as you can, and take a little ride on a camel. In Luxor, the historic sites and the hot air balloon ride at sunrise were wonderful. And in Hurghada, snorkeling in the Red Sea was amazing. I'd highly recommend visiting Egypt and working with this team on any plans when doing so.

Activity Reviews

Luxor West Bank

Luxor

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trip Hot Air Balloon Ride in Luxor, Egypt

Luxor

Quality of Experience

Guides, Drivers and Staff

Transport

Luxor East bank.

Luxor

Quality of Experience

Guides, Drivers and Staff

Our Guide was very knowledgeable and did a great job fielding all of my questions.

Transport

Trip to Pyramids, Memphis, and Sakkara with riding a camel

Egypt

Quality of Experience

Food

When stopping for lunch, would be nice to know you have to pay for your drinks.

Guides, Drivers and Staff

Transport

Snorkeling at Mahmya Island from Hurghada

Egypt

Quality of Experience

Food

Guides, Drivers and Staff

Transport