Kimkim Trip Reviews for Egypt

4.7
Based on 166 ratings
Read 166 verified reviews by travelers who booked their trip to Egypt on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A week in Egypt
Egypt | Apr 9 - Apr 16, 2025

R
Rachana N.
Chicago, IL | Reviewed on Apr 24, 2025
Ahmed in Aswan Luxor stretch and Syed in Cairo were amazing! Kind generous and accommodating
Syed was especially thoughtful when I bumped my head and he ran to get some ice and asked after my well being. Overall we had a great time
Habiba was very helpful in changing our itineraries as we requested changes. I felt her responses were sometimes delayed , and since this was our first Kimkim trip we were sometimes anxious about hearing from her. She was always flexible and listened to our needs... Read more

Ahmed in Aswan Luxor stretch and Syed in Cairo were amazing! Kind generous and accommodating
Syed was especially thoughtful when I bumped my head and he ran to get some ice and asked after my well being. Overall we had a great time

Habiba was very helpful in changing our itineraries as we requested changes. I felt her responses were sometimes delayed , and since this was our first Kimkim trip we were sometimes anxious about hearing from her. She was always flexible and listened to our needs

Mike cruise was fantastic. Pyramid Park hotel bathrooms looked old tired and not kept well. It's more like a lower end if 3 star. I wish I had known that, I would have asked for a more luxury hotel - the online pictures did not give me any clue

Hotel Reviews
Pyramids Park Resort
Giza

Bathrooms were not very clean

Authenticity & Character
Updated bathroom and fixtures
Location
Staff
Cleanliness & Comfort
chateau lafayette nile cruise
luxor

Friendly and clean

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 30, 2025

Dear Rachana,
Thank you so much for sharing your feedback about your trip with us, and thanks that you let me know about the hotel to report that to them. We will be waiting for your next trip to make it more unique and memorable than this one
Best Regards,
Habiba

Phenomenal Experience
Egypt | Apr 12 - Apr 19, 2025

Catherine
Catherine T.
Dyker Heights, NY | Reviewed on Apr 23, 2025
Where do I begin on how to describe what an amazing trip that was planned by Habiba. All of my desires and expectations were beyond met. I have done extensive research on tour agencies that provide tours in Egypt as well asked ones who has toured Egypt, their references. It was fate to pick KimKim, and work with Habiba. I wanted a seasoned Egyptologist and I received 2 passionate and well educated tour guides, Mary in Cairo and Adele who cruised with us up the Nile. Our party of five could... Read more

Where do I begin on how to describe what an amazing trip that was planned by Habiba. All of my desires and expectations were beyond met. I have done extensive research on tour agencies that provide tours in Egypt as well asked ones who has toured Egypt, their references. It was fate to pick KimKim, and work with Habiba. I wanted a seasoned Egyptologist and I received 2 passionate and well educated tour guides, Mary in Cairo and Adele who cruised with us up the Nile. Our party of five could not stop thanking me for putting the trip together because I am usually the one that does. I had to tell them I picked the right tour agency and they did the rest. The accommodations where not 4 stars, they were 5 stars. From the hotels in Cairo, to the cruise ship where exceptional. They were clean, great service and delicious food.
There was a change to our itinerary close to the last minute when we added Abu Simbel. We had a late flight returning to Cairo from Aswan and my son had and early flight out, Habiba changed reservations to at a hotel close to the airport and was able to get late check out for the ones who did not have an early flight.
Put your trust in KimKim and Habiba because all of the fusing and wringing my hands, wondering how turnout would be was a waste of time.

Hotel Reviews
MS Nile Premium
Luxor

Was concerned about what the cruise ship because there are so many to choose from.. Such a beautiful ship and staff, my relatives that were with me was never on a cruise, so this was their introduction. They were concerned about sea sickness, the food choices, etc. We were all pleased with the MS Nile Premium. It is a small ship with I believe 56 rooms so not the size of Carnival or Norwegian cruise lines. The service was impeccable and the food absolutely delicious. The buffet had good choice options and each night there was different selection for their carving table. Veal and duck was my favorite, they must have knew. We relaxed on the top deck while cruising the Nile and enjoyed tea time. The guest were international, we met guest from Spain, Australia, Italy and every group had their personal tour guide that cruised on the ship as well.

Authenticity & Character
The size, cleanliness and staff.
Location
Staff
Very concerned about our comfort and needs
Cleanliness & Comfort
Bed very comfortable and loved the towel animal creations each day.
Hyatt Regency Cairo west
cairo

Clean, spacious rooms and delicious food. Excellent service from staff and a pool table open to all guest. We played pool with guest from England and had such a good time, within our down time from our tours. The hotel has a relaxed atmosphere with beautiful surroundings.

Authenticity & Character
The staff are aimed to please the guest.
Location
Away from Giza Plateau but close enough to not travel long.
Staff
Good conversations with staff
Cleanliness & Comfort
The king size bed was comfortable and the room was very clean.
Activity Reviews
Sunset At Cairo Tower
Sunset At Cairo Tower
Egypt

The Cairo Tower is good for the few of Cairo , the food was good too but the restaurant needs updating. I would compare it to a local American restaurant like Olive Tree.

Pyramids and Cairo Sightseeing
Pyramids and Cairo Sightseeing
Cairo
Quality of Experience
Camel ride, going on the stairs of the great pyramid, a dream come true
Guides, Drivers and Staff
Hats off to the driver because driving in Cairo is not for the weak. Mary our tour guide so much information and easy to understand ancient Egypt.
Transport
Safe driving.
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 26, 2025

Hello Catherine,
I hope you and your beautiful family are doing great. I am really delighted that you enjoyed your trip with us and we will be waiting for your next trip to make it more special and unique.
Best Regards,
Habiba

Perfection
Egypt | Apr 8 - Apr 21, 2025

Anthony
Anthony M.
Chicago, IL | Reviewed on Apr 22, 2025
Nader, Samara, Yasser, Omar, Sawy, and Mustafa were all absolutely amazing. Nader took my incredibly packed itinerary and made it a reality with ZERO hiccups. It was flawless. We spent 2 weeks in Egypt and left feeling like it was our adopted county. Everyone felt like family and treated us with complete respect. I cannot recommend Nader and his team enough. They truly made our dreams a reality. Read more

Nader, Samara, Yasser, Omar, Sawy, and Mustafa were all absolutely amazing. Nader took my incredibly packed itinerary and made it a reality with ZERO hiccups. It was flawless. We spent 2 weeks in Egypt and left feeling like it was our adopted county. Everyone felt like family and treated us with complete respect. I cannot recommend Nader and his team enough. They truly made our dreams a reality.

Hotel Reviews
Steigenberger Pyramids Cairo
Cairo

Convenient to the Pyramids. Serviceable.

Authenticity & Character
Fairly straight forward hotel
Location
See the Pyramids from your balcony
Staff
Very attentive
Cleanliness & Comfort
Very clean
Tzila
Bahariya

Awesome. What a cool off-the-beaten path location

Authenticity & Character
Ton of character
Location
Middle of nowhere but that was the point
Staff
Quiet and attentive
Cleanliness & Comfort
Tower Prestige Nile cruise
Luxor

Great ship. Clean and really fun staff. They made it really enjoyable. The boat us older but they take a lot of pride in it

Authenticity & Character
Location
l
Staff
Cleanliness & Comfort
Fairmont Nile city
cairo

Outstanding hotel on every level. Book this.

Sultan Gardens Resort Sharm El-Sheikh
Sharm El-Sheikh

Didn’t stay here due to maintenance issues. Stayed at the Sea Breeze next door. It was fine.

Location
Local specialist: Ibrahim Elaref

We worked with KimKim on our recent travel to...
Egypt | Apr 3 - Apr 10, 2025

David
David J.
Ashburn, VA | Reviewed on Apr 21, 2025
We worked with KimKim on our recent travel to Egypt. They made the process seamless and easy. Sun Pyramid Tours in Egypt was amazing. Our Tour Consultant wa Habiba. She made all of the arrangements. Her communication was detailed and made it easy. Sun Pyramid Tours and the entire team made it such an amazing experience from the tour guides to the accommodations the sights and the people of Egypt, it was the trip of a lifetime. Highly recommend KimKim and Sun Pyramid Tours. Read more

We worked with KimKim on our recent travel to Egypt. They made the process seamless and easy. Sun Pyramid Tours in Egypt was amazing. Our Tour Consultant wa Habiba. She made all of the arrangements. Her communication was detailed and made it easy. Sun Pyramid Tours and the entire team made it such an amazing experience from the tour guides to the accommodations the sights and the people of Egypt, it was the trip of a lifetime. Highly recommend KimKim and Sun Pyramid Tours.

Hotel Reviews
Marriott Mena House
Giza, Cairo

Absolutely the best experience and location

Authenticity & Character
Location
Best view ever
Staff
Cleanliness & Comfort
Steigenberger Regency Nile Cruise
Aswan

I cannot say enough about our experience. From day one it was amazing. The accommodations were 1st class and both the Managment team and staff were exceptional. Friendly and professional they made the total experience world class.

Authenticity & Character
The Staff
Staff
One of the best. They made the experience unforgettable
Cleanliness & Comfort
5 Star
Activity Reviews
Luxor West Bank with  Tomb of King Tutankhamun
Luxor West Bank with Tomb of King Tutankhamun
Luxor

This is a must see. Unbelievable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Abu Simbel Temple
Abu Simbel Temple
Aswan

Once in a lifetime experience. Worth the drive.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Luxor East Bank
Luxor East Bank
Luxor
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pyramids, Egyptian Museum, Old Cairo & Bazaar
Pyramids, Egyptian Museum, Old Cairo & Bazaar
Cairo

Can’t miss.

Quality of Experience
Food
Guides, Drivers and Staff
Our guide Mac was amazing. His knowledge and insight added to the experience
Transport
Aswan full day tour
Aswan full day tour
Aswan
Quality of Experience
K
Guides, Drivers and Staff
Transport
kom Ombo, and esnaTemples
kom Ombo, and esnaTemples
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 21, 2025

Hello David,
Thank you for your kind words, I am really delighted that you enjoyed your trip with us. We will be waiting for your next trip to make it more special and unique for you.
Best Regards from Egypt,
Habiba

Wow, my family and I had an amazing trip than...
Egypt | Apr 10 - Apr 18, 2025

Patrice
Patrice D.
France | Reviewed on Apr 21, 2025
Wow, my family and I had an amazing trip thanks to KimKim, Egypt Promotion, Ibrahim and Amr. There is no way I could have planned and arranged this trip on my own. Our experience was seamless from start to finish, all we had to do was show up, relax and enjoy. Aladdin and the other handlers did a great job getting us to and from the airports to our transportation vehicles. Thank you! Our tour guide, Mustafa, in Cairo was informative and attentive to our needs. On to the best part... the Nile... Read more

Wow, my family and I had an amazing trip thanks to KimKim, Egypt Promotion, Ibrahim and Amr. There is no way I could have planned and arranged this trip on my own. Our experience was seamless from start to finish, all we had to do was show up, relax and enjoy. Aladdin and the other handlers did a great job getting us to and from the airports to our transportation vehicles. Thank you! Our tour guide, Mustafa, in Cairo was informative and attentive to our needs. On to the best part... the Nile River Cruise on the Dahabiya: Iris. OMG! Highly recommend! That was absolutely the best mode of transportation from Luxor to Aswan and the most memorable. Not just because it was an amazing boat but the staff was exceptional. They were super friendly, attentive and the FOOD... delicious! Thank you, Ehad, Fouad, Ahmed, Khalid, Zeyad, Hisham and Tarek for the smiles that greeted us on board, to the towel art that awaited on our beds, and again the delicious food. lol My kids said this was their favorite trip by far. Lastly, Ahmed was our tour guide that accompanied us through our trip to upper Egypt. He was very informative, spoke great English, funny and by our last day felt more like a friend than a guide. We learned so much. Thanks for sharing your country with us. I will definitely use KimKim again.

Activity Reviews
Day tour to visit Pyramids, Sphinx, Camel ride, Old Egyptian Museum & GEM
Day tour to visit Pyramids, Sphinx, Camel ride, Old Egyptian Museum & GEM
Cairo

Day tour was great. We accomplished a lot in a day. Grand museum was fantastically staged. Wish we had more time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Karnak Temple and Luxor temple
Visit Karnak Temple and Luxor temple
Egypt

Beautiful! Whenever I see the Obelisk in Place de Concorde, I will think of the Luxor temple. The Karnak Temple is impressive

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hot Air Balloon - Visit Valley of the Kings - Hatshepsut temple - Sail to Edfu
Hot Air Balloon - Visit Valley of the Kings - Hatshepsut temple - Sail to Edfu
Luxor

Loved valley of the Kings. Unfortunately we weren't able to do the Hot Air Balloon ride because of the wind.

Visit Abu Simbel temple and Aswan
Visit Abu Simbel temple and Aswan
Aswan

Most impressive of them all.

Local specialist: Ibrahim Elaref

Habiba was not initially my first choice. And...
Egypt | Apr 12 - Apr 20, 2025

Andrew
Andrew S.
United Kingdom | Reviewed on Apr 21, 2025
Habiba was not initially my first choice. And not the cheapest. But she was proactive, and she was highly communicative, and kept adjusting the programme to my liking. The tour was perfect. Granted, one needs to understand that 4/5-star in Egypt is not the same as one would expect elsewhere. But overall the experience was great. The quality of the tour guides was impeccable, especially Hani Arabi in Luxor/Aswam and Sayeb in Cairo. Hani was quite unique. Professional and understanding. Overall... Read more

Habiba was not initially my first choice. And not the cheapest. But she was proactive, and she was highly communicative, and kept adjusting the programme to my liking. The tour was perfect. Granted, one needs to understand that 4/5-star in Egypt is not the same as one would expect elsewhere. But overall the experience was great. The quality of the tour guides was impeccable, especially Hani Arabi in Luxor/Aswam and Sayeb in Cairo. Hani was quite unique. Professional and understanding. Overall it was a fabulous trip. Thank you Habiba for being there behind the chat 24/7 to help me during the trip.

Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 21, 2025

Hello Andrew,
Thanks for your kind words. I am delighted that you enjoyed your time with us, and we will wait for your next trip to make it unique for your beautiful family.
Best Regards,
Habiba

Sun Pyramids needs a little help
Egypt | Apr 6 - Apr 18, 2025

Cesar
Cesar F.
Atlanta, GA | Reviewed on Apr 20, 2025
My wife and I booked a 13-day VIP private tour through KimKim, which included private drivers and guides, 5-star hotels, and a custom itinerary. Overall, we had a fantastic experience, but there were a few areas that need improvement. Habiba helped plan the trip and was responsive and professional throughout. We appreciated her flexibility, especially when we requested an overnight trip to Abu Simbel instead of a rushed day trip—an adjustment that made the experience significantly... Read more

My wife and I booked a 13-day VIP private tour through KimKim, which included private drivers and guides, 5-star hotels, and a custom itinerary. Overall, we had a fantastic experience, but there were a few areas that need improvement.

Habiba helped plan the trip and was responsive and professional throughout. We appreciated her flexibility, especially when we requested an overnight trip to Abu Simbel instead of a rushed day trip—an adjustment that made the experience significantly better.

Our guides, particularly Qadir and Mohab, were exceptional—well-educated, engaging, and made my wife feel safe at all times.

However, the meal plan fell short of VIP expectations. We were taken to prearranged restaurants with limited or buffet-only options, and meals became repetitive by day four. Our feedback wasn’t implemented until the final day, when we were finally taken to a great spot—Studio Masr at Al Azhar Park. We also would’ve appreciated the option to dine somewhere that served alcohol after long days of touring.

We highly recommend the tour for its structure, service, and expertise, but KimKim and their local partner, Sun Pyramids, should improve transparency and flexibility regarding dining—especially for premium bookings.

Hotel Reviews
Steigenberger Pyramids Cairo
Cairo

Steigenberger Pyramids Hotel – Honest Review The Steigenberger Pyramids Hotel is conveniently located across from the Grand Egyptian Museum. The breakfast buffet was adequate, though the selection remained the same each day. On the bright side, room service was excellent—especially the pizza and beer. Security is taken seriously here. Guests pass through a metal detector, and backpacks are scanned. Even our private driver and his vehicle were thoroughly checked upon entry. A word of caution: the photos online are a bit misleading. We paid to upgrade to a “pyramid view” room, and while technically accurate, we could only see one pyramid from the corner of our balcony. Alcohol is available onsite. Beer and wine are reasonably priced, but hard liquor is outrageously expensive—and they measure every drop. Oddly, we weren’t allowed to take our wine glasses to our room. Instead, we were offered a paper cup. No thanks. Overall, it’s a decent option for the location and basic comfort, but it may fall short if you’re expecting a true 5-star experience.

Authenticity & Character
They take security measures seriously
Location
Close to pyramids and Grand Egyptian Hotel
Staff
Very attentive staff
Cleanliness & Comfort
The hotel is a bit outdated. The beds are not comfortable. Room was clean.
Movenpick Aswan
Aswan

Movenpick Aswan didn’t disappoint. Too bad we only stayed one night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eskaleh Nubian Ecolodge.
abu simbel

Eskaleh Nubian is a great choice for those wanting to do an overnight trip to Abu Simbel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Royal elite Nile cruise
Aswan

Royal Elite Nile Cruise – Highly Recommended The Royal Elite Nile Cruise was an excellent choice during our time in Egypt. The room was clean and comfortable, and the staff were incredibly friendly and helpful throughout the journey. The meal options changed daily and were easily some of the best we had during our entire trip through Egypt. Great service, great food, and a smooth, relaxing experience overall. Highly recommended!

Authenticity & Character
As
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tour to Giza Pyramids With Camel Ride
Tour to Giza Pyramids With Camel Ride
Cairo
Quality of Experience
Guides, Drivers and Staff
Transport
A/C wasn’t working properly
Luxor East Bank
Luxor East Bank
Luxor

Luxor East Bank was a bit rushed. We got to see the temples but I wish we had a bit more time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Great Pyramid Inn Dinner With Pyramids View
Great Pyramid Inn Dinner With Pyramids View
Cairo

Meals were limited to a fixed menu for unknown reasons. Other options were available to other tourist not affiliated with Sun Pyramids. No alcohol is served in this establishment. Great view of the pyramids during sunset.

Quality of Experience
Be upfront and provide full disclosure. Honesty matters.
Food
Stop limiting clients to a fixed menu
Guides, Drivers and Staff
Very punctual and professional staff
Transport
Trip to Sakkara, Memphis, and Dahshur
Trip to Sakkara, Memphis, and Dahshur
Egypt

Karham and Mustafa created a great experience. They are true professionals.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to National Museum, Islamic Cairo and Khan El-Khalili
Tour to National Museum, Islamic Cairo and Khan El-Khalili
Cairo

El-Khalili Market was a bit disappointed. We went in the morning, so it wasn’t crowded. The National Museum has a few pieces left. There are some sections were photography is not allowed. I would allocate more time to the Grand Egyptian Museum instead.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Tour to Abu Simbel from Aswan
Private Tour to Abu Simbel from Aswan
Abu Simbel

Must visit while in Egypt. We ranked this temple high for its beauty. Our guide, Qadir, was very knowledgeable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to High Dam, Philae Temple, and Obelisk
Tour to High Dam, Philae Temple, and Obelisk
Aswan

Qadir is an experienced guide. We were lucky to have him.

Quality of Experience
Food
Guides, Drivers and Staff
We
Transport
kom Ombo, and esnaTemples
kom Ombo, and esnaTemples
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to Citadel, Coptic Cairo, Egyptian Museum, and the Grand Egyptian Museum
Tour to Citadel, Coptic Cairo, Egyptian Museum, and the Grand Egyptian Museum
Cairo
Quality of Experience
Food
Have your guide take you to Studio Masr restaurant for lunch. Al Azhar Park has some great views and the food was excellent.
Guides, Drivers and Staff
Transport
Trip Hot Air Balloon Ride in Luxor, Egypt
Trip Hot Air Balloon Ride in Luxor, Egypt
Luxor

Our ballon ride was cancelled due to weather conditions.

Check out to Luxor West Bank
Check out to Luxor West Bank
Luxor

Luxor West Bank was a great experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day tour to White Desert and Bahariya Oasis Tour
Day tour to White Desert and Bahariya Oasis Tour
Cairo

Not sure if the 10 hr drive is worth the trip to the White Desert. A day trip to Alexandria would probably be a better choice.

Quality of Experience
Food
Very limited dinning options. The restaurant was basic at best. Flies were extremely annoying.
Guides, Drivers and Staff
Transport
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 23, 2025
Dear Mr. Cesar
Thank you for taking the time to provide us with detailed feedback about your recent experience with Sun Pyramids Tours. We sincerely appreciate your valuable insights, as they help us strive for excellence in our services.
We are delighted to hear that you enjoyed and had a fantastic experience with Sun Pyramids tours and look forward to welcoming you back in Egypt or globally. We are also proud that our tour guide “Qadir”, representative “Mohab”, and drivers met your...
Read more

Dear Mr. Cesar
Thank you for taking the time to provide us with detailed feedback about your recent experience with Sun Pyramids Tours. We sincerely appreciate your valuable insights, as they help us strive for excellence in our services.
We are delighted to hear that you enjoyed and had a fantastic experience with Sun Pyramids tours and look forward to welcoming you back in Egypt or globally. We are also proud that our tour guide “Qadir”, representative “Mohab”, and drivers met your expectations and contributed to an extraordinary experience. However, we regret to learn about your mixed experience during the remainder of the tour especially the part of the meals, and thank you for bringing this matter to our attention as we always strive to enhance so that your concerns important to us.

Valley of the Kings is a MUST SEE
Egypt | Mar 12 - Mar 22, 2025

H
Hannah J.
United Kingdom | Reviewed on Apr 03, 2025
We had an incredible time on our trip to Egypt. It was a full on sightseeing holiday but every attraction ran so smoothly it was stress free, and our guides were early / on time to meet us and were happy to answer any questions we had. Our guides were very insightful and knowledgeable about the places we were visiting. We particularly liked Mustafa, Ahmed and the guide who was with us on the Nile cruise who took us to Philae Temple, Luxor Temple and the Valley of Kings etc. (we're really... Read more

We had an incredible time on our trip to Egypt. It was a full on sightseeing holiday but every attraction ran so smoothly it was stress free, and our guides were early / on time to meet us and were happy to answer any questions we had. Our guides were very insightful and knowledgeable about the places we were visiting. We particularly liked Mustafa, Ahmed and the guide who was with us on the Nile cruise who took us to Philae Temple, Luxor Temple and the Valley of Kings etc. (we're really sorry that we have forgotten his name!).

The overall planning of the trip was made SO much easier by KimKim. Highly recommend and would 100% use them again.

Activity Reviews
Pyramids and Cairo Sightseeing with Camel Ride
Pyramids and Cairo Sightseeing with Camel Ride
Egypt

This is a must see and the camel ride was amazing. We have some really good photos of us in front of the pyramids on the camels thanks to our guide leading the camels.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Luxor West Bank to Hurghada
Luxor West Bank to Hurghada
Luxor
Quality of Experience
Guides, Drivers and Staff
Transport
The driver to Hurghada was great but our guide who accompanied us fell asleep shortly after we set off and didn't speak to us. The driver could have got us there himself and he spoke more to us than the guide!
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 03, 2025

Dear Hannah,
Thanks for your kind words. I am delighted that you enjoyed your time with us, and we will be waiting for your next trip to make it more special.
Best Regards,
Habiba

Cairo VacationHad a great trip with Kim Kim...
Egypt | Mar 7 - Mar 18, 2025

Francisco
Francisco L.
Tampa, FL | Reviewed on Mar 31, 2025

Cairo Vacation

Had a great trip with Kim Kim and the local company, Original Travels, in Egypt.
Samara, Mohammed, and Zakarya were very knowledgeable and super accommodating to our needs. Samara went above and beyond helping us secure our luggage 7 days after arrival. This is my second time using Kim Kim and plan to use them in the future

Local specialist: Ibrahim Elaref

My family and I had an AMAZING trip largely t...
Egypt | Mar 3 - Mar 9, 2025

Laura
Laura L.
Ashburn, VA | Reviewed on Mar 11, 2025
My family and I had an AMAZING trip largely thanks to Mohammed, Mustafa Abd Elhameed, and Ahmed Mohsen. Mohammed and Aya helped plan and book our dream itinerary while Mustafa and Ahmed were the welcome team who helped guide us through out the week in Cairo. Then when transferring to Luxor Adel El Shafey was the perfect guide and very knowledgeable. When a few of us fell sick towards the end of the trip everyone made sure we had medicine and checked in on our. Egypt truly felt like home... Read more

My family and I had an AMAZING trip largely thanks to Mohammed, Mustafa Abd Elhameed, and Ahmed Mohsen. Mohammed and Aya helped plan and book our dream itinerary while Mustafa and Ahmed were the welcome team who helped guide us through out the week in Cairo. Then when transferring to Luxor Adel El Shafey was the perfect guide and very knowledgeable. When a few of us fell sick towards the end of the trip everyone made sure we had medicine and checked in on our. Egypt truly felt like home thanks to these amazing group of people. My family and I will definitely be booking more trips through KimKim!

Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Mar 26, 2025

Thank you so much for your glowing review! We're thrilled to hear about your positive experience as a traveler. Your feedback means the world to us and serves as motivation to keep striving for excellence. Safe travels, and we look forward to welcoming you back soon!

We had an amazing family trip to Egypt, Cairo...
Egypt | Mar 3 - Mar 9, 2025

Sylva
Sylva L.
Ashburn, VA | Reviewed on Mar 10, 2025

We had an amazing family trip to Egypt, Cairo. The Kim Kim team in Cairo was friendly, courteous, and supportive. It great service and very well organized. Our guide Mustafa was very knowledgeable and went above and beyond to make us feel at home on our trip!!

Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Mar 26, 2025

Thank you so much, Nouval, I am delighted that you enjoyed your trip with us, and we will wait for your next trip to make it unique for your beautiful family
Best Regards,

Local specialist disappoints
Egypt | Feb 2 - Feb 19, 2025

Gary
Gary H.
Maple Grove, MN | Reviewed on Feb 20, 2025
We booked this trip with Amr over a year ago and "paid in full." However we postponed it when war broke out in the Middle East. When it appeared the war would not spread further we rebooked, and Amr asked for and got more money. The "final" itinerary did not reflect what we actually did in Egypt. We visited the pyramids of Giza early in the trip and did not do the dinner cruise. Later our local guide thought we were still going back to the pyramids of Giza. We wanted to see the new Grand... Read more

We booked this trip with Amr over a year ago and "paid in full." However we postponed it when war broke out in the Middle East. When it appeared the war would not spread further we rebooked, and Amr asked for and got more money. The "final" itinerary did not reflect what we actually did in Egypt. We visited the pyramids of Giza early in the trip and did not do the dinner cruise. Later our local guide thought we were still going back to the pyramids of Giza. We wanted to see the new Grand Museum of Egypt instead of repeating the pyramids. Getting this straightened out took more time and effort than it should have. We had to agree to pay the museum tickets in advance while we still have not been reimbursed for the dinner cruise that we didn't take or the second set of pyramid tickets we didn't use. Probably the most memorable thing we did on the trip was the hot air balloon ride in Luxor over the Valley of the Kings. This was something we arranged through the local guide Waleed and paid additional fees. Waleed was helpful and accommodating. Our first local guide, Mona was quite good. Knowledgeable, pleasant and helpful. Local guide Ahmed was outstanding. His knowledge of ancient Egypt was truly impressive. He was helpful and pleasant to be around. We thoroughly enjoyed his company. All the drivers were very good at their jobs which is saying alot given the crazy habits of Egyptian drivers.

Hotel Reviews
Fairmont Nile city
cairo

Excellent in all aspects.

Steigenberger Cecil Alexandria hotel
Alexandria

We never went here although it was on our itinerary.

Local specialist: Amr Ali
Amr
Amr Ali
Local specialist in Cairo | Replied on Feb 21, 2025
We truly appreciate your trust in us and your patience throughout the process of rebooking your trip. Your experience and satisfaction mean everything to us, and we are grateful for the opportunity to have been part of your journey in Egypt. We sincerely regret any confusion regarding the itinerary adjustments and reimbursements. Our goal is always to provide a seamless experience, and we understand how frustrating it must have been to sort out these details while traveling. Please rest... Read more

We truly appreciate your trust in us and your patience throughout the process of rebooking your trip. Your experience and satisfaction mean everything to us, and we are grateful for the opportunity to have been part of your journey in Egypt.

We sincerely regret any confusion regarding the itinerary adjustments and reimbursements. Our goal is always to provide a seamless experience, and we understand how frustrating it must have been to sort out these details while traveling. Please rest assured that we are reviewing the reimbursement for the unused dinner cruise and we will provide an update as soon as possible.

On a positive note, we are delighted to hear that you enjoyed your time with our guides, especially Ahmed, Mona, and Waleed, as well as the exceptional skills of our drivers. It’s wonderful to know that the hot air balloon ride over the Valley of the Kings was such a memorable highlight of your trip.

Your feedback helps us improve, and we will take it into consideration to enhance our services. If there’s anything else we can do to ensure your satisfaction, please do not hesitate to reach out.

Once again, we appreciate your trust and hope to have the pleasure of welcoming you back to Egypt in the future.

Warm wishes,
Amr Ali

Altogether it was a very positive experience....
Egypt | Jan 29 - Feb 11, 2025

Serge
Serge Q.
Canada | Reviewed on Feb 14, 2025
Altogether it was a very positive experience.
Nader was most helpful with arrangements to fulfill our expectations and desires
Our Cairo guide Mohamed Sharawi was extremely knowledgeable and enthusiastic in sharing information we received eagerly.
As the other guide, also named Mohamed ( Luxorto Aswan), he was usually well enough informed but not all the time.
Drivers were well trained and we felt secure.
Housing accomodations were outstanding .
The boat ( dahabyia) was very pleasant...
Read more

Altogether it was a very positive experience.
Nader was most helpful with arrangements to fulfill our expectations and desires
Our Cairo guide Mohamed Sharawi was extremely knowledgeable and enthusiastic in sharing information we received eagerly.
As the other guide, also named Mohamed ( Luxorto Aswan), he was usually well enough informed but not all the time.
Drivers were well trained and we felt secure.
Housing accomodations were outstanding .
The boat ( dahabyia) was very pleasant and the staff most amiable.
The cruise was very relaxing and pleasant.
It would be hard to point out one single moment or sight since everyone had it's features even though I admit that Karnak was most impressive.
Egyptian people were welcoming and friendly.
Food was good specially fruits and vegetables that were fresh and very tasty
We were very satisfied with this first experience with KimKim .

Hotel Reviews
Fairmont Nile city
cairo

Comfort, elegance. Great food. Perfect housekeeping and services

Authenticity & Character
Refined ambiance with Egyptian touch
Location
Overriding the Nile river
Staff
Housekeeping definitely
Cleanliness & Comfort
Beds undoubtedly
Hilton Luxor Resort & Spa
Luxor, Luxor Governorate

Pleasant accommodation with a v6nice location with gardens and pool overlooking the Nile.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Magnfiiceny hallway .
Dahabiya Akhnaton

Nice boat event hough the cabins and washroom were very small. Th staff was efficient and friendly . Housekeeping excellent. Food was very fresh tasty and well presented

Authenticity & Character
Location
Typical and on a human scale.
Staff
Cleanliness & Comfort
Cabins and public areas.
Seti Abu Simbel Lake Resort
Abu Simbel

Authentic nubian style with a unique touch.

Authenticity & Character
The overall decor
Location
Staff
Cleanliness & Comfort
Movenpick Aswan
Aswan

A unique hotel with great history, very nice decor from the mid sixties belle preserved. The pools and the gardens were exceptionally large and well kept

Authenticity & Character
Location
Staff
Restaurant staff
Cleanliness & Comfort
Activity Reviews
Grand Egyptian Museum tour to the grand hall & commercial area
Grand Egyptian Museum tour to the grand hall & commercial area
Cairo

A most impressive museum. The perfect stage for incomparable treasures.

Quality of Experience
Guides, Drivers and Staff
Visit Abu Simbel temple  & overnight at the hotel
Visit Abu Simbel temple & overnight at the hotel
Egypt

As impressive as could be ecpected

Quality of Experience
Free Day in Cairo
Free Day in Cairo
Cairo

Touring old town and the optical churches gave us another view of Cairo

Quality of Experience
Guides, Drivers and Staff
Transport
Security and expeer
Dendara and Abydos temples Day trip
Dendara and Abydos temples Day trip
Luxor

Unexpected and spectacular

Quality of Experience
One xan be thankful that sand by covering the sight has kept this sight in such good conditions
Guides, Drivers and Staff
Transport
The chance to go threw the countryside and see local folks in their daily activities
National Museum of Egyptian Civilization (NMEC)
National Museum of Egyptian Civilization (NMEC)
Cairo

The encounter with the mummies was a rare experience

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Old Egyptian Museum
Visit Old Egyptian Museum
Cairo

Old museum still containing great treasures

Quality of Experience
Guides, Drivers and Staff
Transport
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Cairo
Quality of Experience
Guides, Drivers and Staff
Mohamed Sharawi is an outstanding guide
Transport
Security professional and courteous
Visit The west Bank of Luxor
Visit The west Bank of Luxor
Luxor

The sight is totally awesome. Retired first tomb is incredible

Quality of Experience
Guides, Drivers and Staff
Transport
Embarkation in Esna – El Kab – Quessia
Embarkation in Esna – El Kab – Quessia
Esna

Very beautiful sight .

Quality of Experience
7
Guides, Drivers and Staff
Transport
Visit Dahshour Pyramids
Visit Dahshour Pyramids
Egypt

Unexpected and pleasant discovery.

Guides, Drivers and Staff
Transport
Karnak and Luxor temple
Karnak and Luxor temple
Luxor

Most impressive sight with a real feeling of the grandeur of it's past.

Quality of Experience
Guides, Drivers and Staff
Transport
El Kab - Edfu
El Kab - Edfu
Edfu
Quality of Experience
Guides, Drivers and Staff
Kom Ombo Temple - Aswan
Kom Ombo Temple - Aswan
Kom Ombo

Unbelievable sight

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Philae temple & High Dam - Felluca ride
Visit Philae temple & High Dam - Felluca ride
Aswan

Well preserved after moving the whole complex to higher groundd

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nader Hussein
Nader
Nader Hussein
Local specialist in Egypt | Replied on Feb 16, 2025

Hello Serge;

Thank you so much for your wonderful review! We're thrilled to hear you had such a fantastic time exploring Egypt. It’s our mission to create memorable experiences, and it’s great to know that we succeeded in making your trip special. If you ever decide to return, we would love to assist you in planning more amazing adventures. Safe travels and best wishes!

Shukran
Nader

General comments
Egypt | Jan 29 - Feb 11, 2025

J
Josée N.
Canada | Reviewed on Feb 14, 2025
Nader was a fine vis-a-vis during all our interactions. He very well seized what we wanted and his quick response time was very appreciated!
There are maybe 3 points that I wld underline:
1. It seemed that there were a lack of synchronization between what we had as an itinerary and Mohamed's ( the 2nd guide). For instance the Esna temple was on our list but not on his. Plus lack of clarity as to when we' d board the ship.
2. Our complete flight schedule was sent more than once to Nader but...
Read more

Nader was a fine vis-a-vis during all our interactions. He very well seized what we wanted and his quick response time was very appreciated!
There are maybe 3 points that I wld underline:
1. It seemed that there were a lack of synchronization between what we had as an itinerary and Mohamed's ( the 2nd guide). For instance the Esna temple was on our list but not on his. Plus lack of clarity as to when we' d board the ship.
2. Our complete flight schedule was sent more than once to Nader but there still was some confusion on his oart as to when we'd leave Egypt.
3. Tips: that was the major kerfuffle, and quite embarrassing for us. The second Mohamed mentioned to us that Nader was underestimating the amount per activity, especially guiding. Nader told us that 8$/day was ok, but the guide showed us that he was promised 15$. That's almost double the original amount. We readjusted our finance accordingly but found that pretty disconcerting. Being perceived as cheap wasn't on our list wish!! We just hope that this won't be our reputation among your staff and contractors..

Hotel Reviews
Seti Abu Simbel Lake Resort
Abu Simbel

Astonishing location, fabulous architecture and decor, colourful and comfortable bedrooms. Weak point, food.

Authenticity & Character
For some - luxurious- yet local Nubian experience, that's the place.. I made all my friends jealous with my pics
Location
Staff
Cleanliness & Comfort
Just to repeat myself, food was the weak point of this hotel. I guess we were spoiled with our previous egyptian culinary experiences!
Fairmont Nile city
cairo

Just one word, WOW! And the food, just amazing. Very well earned 5 stars.

Authenticity & Character
Luxurious
Location
Staff
Everyone was extremely polite and smiling.
Cleanliness & Comfort
Dahabiya Akhnaton

We wanted some exotic experience and we got it! Very cute small ship, comfortable, clean and not speaking of an incredibly nice, charming, competent, beautiful crew. Their devotion to us was so complete, it was simply admirable!

Authenticity & Character
What more cld we have asked for?? I wld highly recommend it!
Location
Staff
As I said, the staff was absolutely wonderful, responded the best they could to our request, despite a limited knowledge of English. I cannot but have admiration for their sense of duty.
Cleanliness & Comfort
Movenpick Aswan
Aswan

Very well located on Elephantine Island, this hotel is a 70's aficionados dream. Huge open space, pool, bars... magnificent gardens... we loved it.

Authenticity & Character
Location
Accessible by boat!! Quite unusual!
Staff
Our sojourn was very short and despite this, we cld enjoy the staff's wonderful attitudes. We had a lot of fun with our waiter who tried to give us some lessons of Arabic, quite unsuccessfully unfortunately!!
Cleanliness & Comfort
Activity Reviews
Sound & Light Show
Sound & Light Show
Abu Simbel

The Sound & Light Show at Abu Simbel was an emotional and breathtaking experience. I was moved to tears by the beauty and splendor when the entire temple was illuminated. It was an unforgettable moment that no one visiting Egypt should miss.

Dendara and Abydos temples Day trip
Dendara and Abydos temples Day trip
Luxor

The visit to the Dendara and Abydos temples was incredible and worth the long, rough journey. Abydos particularly left us flabbergasted with its antiquity and historical significance. It's one of the older ones, dating back millennia, and witnessing it was an awe-inspiring experience.

Local specialist: Nader Hussein

An amazing experience
Egypt | Jan 3 - Jan 10, 2025

Mayank
Mayank P.
Denver, CO | Reviewed on Feb 08, 2025
Thank you the KIMKIM company for connecting us with local Egypt from Egypt Promotion. entire team was fabulous including guides, driver and other team members. our trip was planned and executed with precision by local team, congratulations. from our arrival at the airport on day one till we left on day ten we were superbly attended. we want to show our sincere gratitude to: 1. Mr Hasham (our guide: First of all, he is wonderful person, very caring, extremely organized. Our 3 daughters loved... Read more

Thank you the KIMKIM company for connecting us with local Egypt from Egypt Promotion. entire team was fabulous including guides, driver and other team members. our trip was planned and executed with precision by local team, congratulations. from our arrival at the airport on day one till we left on day ten we were superbly attended. we want to show our sincere gratitude to: 1. Mr Hasham (our guide: First of all, he is wonderful person, very caring, extremely organized. Our 3 daughters loved him. He is very knowledgeable about everything Egypt. One of the best things we loved about him was his punctuality, gentle mannerisms, and sense of humor. He made our trip memorable. 2. Mr Mahmoud: he was our go to all person from airports to hotels, and in between. In short, superb team. We highly recommend them without reservations.
One of the best parts of the trip was The Nile Cruise with Dahabiya, amazing. Thank you all from bottoms of our hearts for an unforgettable experience.

Hotel Reviews
The Nile Ritz-Carlton
Cairo
Authenticity & Character
by river NIle
Location
you can see Nile and Cairo from hotel room.
Staff
very helpfu and attentive
Cleanliness & Comfort
reasonable
Merit Dahabyia
Aswan

very amazing experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Merit Dahabiya
Aswan
Local specialist: Ibrahim Elaref

I am a single man 60+ .I traveled by myself ...
Egypt | Jan 22 - Jan 28, 2025

John
John D.
Newark, NJ | Reviewed on Jan 30, 2025
I am a single man 60+ .
I traveled by myself for seven days and even though I am well traveled, I was slightly nervous about visiting Egypt as an American.
From the moment I arrived at Cairo airport until I
was dropped off for the return flight I was very well taken care of by the KimKim team
Each guide was a trained Egyptologist with extensive knowledge of history of the country
and the sites , the drivers were unfailingly
polite and they worked together as great teams.
My...
Read more

I am a single man 60+ .
I traveled by myself for seven days and even though I am well traveled, I was slightly nervous about visiting Egypt as an American.
From the moment I arrived at Cairo airport until I
was dropped off for the return flight I was very well taken care of by the KimKim team
Each guide was a trained Egyptologist with extensive knowledge of history of the country
and the sites , the drivers were unfailingly
polite and they worked together as great teams.
My email contact was Mohammed who responded very quickly. Egypt is. welcoming country. If I could give a 7 star review I would do so as 5 star is insufficient.
to all wuestions
.

the retjrn flight
I was cery wcared for by the KimKim team.
Each tour guide was a trained Egyptologist and each sriver was polite and hard working. lllknowledg
able

Activity Review
Half Day Tour To The Grand Egyptian Museum “GEM”
Half Day Tour To The Grand Egyptian Museum “GEM”
Egypt
Quality of Experience
Guides, Drivers and Staff
their knowledge and their friendliness
Transport
excellent helpful drivers
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Feb 02, 2025

Hello John ,
Thanks for your feedback. I am very happy that you enjoyed your trip with us, we will be waiting for you to come again to make it more special for you.
It was a pleasure helping you plan your trip.
Best Regards,
Mohammed

Quality of service by the guides.
Egypt | Jan 4 - Jan 11, 2025

Johan
Johan O.
France | Reviewed on Jan 13, 2025
Initially there was poor communication regarding additional tours requested by us but they were sorted out via Aya just before we checked in for our flight from Addis Ababa. It lead to Mohamed waiting for us on arrival while we took personally arranged transport to our hotel for the firts night. We have assumed (maybe wrongly) that the first night stay was not included in our trip cost.
I'm a bit unsure regarding the "local specialist" as the Tour Guide who collected us from the Novotel...
Read more

Initially there was poor communication regarding additional tours requested by us but they were sorted out via Aya just before we checked in for our flight from Addis Ababa. It lead to Mohamed waiting for us on arrival while we took personally arranged transport to our hotel for the firts night. We have assumed (maybe wrongly) that the first night stay was not included in our trip cost.
I'm a bit unsure regarding the "local specialist" as the Tour Guide who collected us from the Novotel Cairo Airport hotel and took me took the market on the first day was diappointing as he was not providing any guidance/information regarding landmarks as we drove to the market and/or around the market itself at all.
All our other guides were exellent. As they were all named Mohamed in one form or another I would rather refer to the location. The guide for Luxor was the best of all followed by the one in Cairo and lastly the one in Aswan.

Hotel Reviews
Pyramids Park Resort
Giza

The room itself and service was good. However, the sound proofing of the door to the room was very poor which resulted in noisy nextdoor guests, who were coming and going all night, kept us awake and spoiled our stay. We were tired and could not enjoy our visit to Egypt (Aswan) the following day.

Authenticity & Character
Modern but no special caracter. Could have been in any city.
Location
Very far from the Cairo International Airport. Close to the Giza Pyramids though.
Staff
Cleanliness & Comfort
The sound insulation was poor as stated elsewhere in the review.
Obelisk Nile Hotel - Aswan
Aswan

We enjoyed the location on the Nile. Our room was comfortable and felt private.

Authenticity & Character
Felt as if you were part of the life on the Nile and the local urban life when you visit the backstreet shops virtually accross the road.
Location
Location on the Nile and within walking distance from local shops.
Staff
Very friendly and helpful.
Cleanliness & Comfort
Ibrotel Luxor
Luxor

We enjoyed the atmosphere of the location on the Nile.

Authenticity & Character
Location
Location on the Nile and views from the poolside deck while enjoying sundowners.
Staff
Cleanliness & Comfort
Activity Reviews
Tour to Pyramids, National Museum, and The Egyptian Museum
Tour to Pyramids, National Museum, and The Egyptian Museum
Cairo

Our guide was very professional and knowledgible. We learnt a lot regarding Egypt and the pyramids from him.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to High Dam, Philae Temple, and Obelisk
Tour to High Dam, Philae Temple, and Obelisk
Aswan

The guide was too self-important and repeated the same facts endlessly. We nevertheless gained a lot of knowledge regarding the area and venues.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trip To Abu Simbel By Coach
Trip To Abu Simbel By Coach
Aswan

We did not go on this tour as we were tired from our stay in Cairo and the very early departure to Aswan from Cairo. Was not prepared for a successive day starting at 3:00.

Quality of Experience
Did not go.
Guides, Drivers and Staff
Did not go.
Transport
Did not go.
Transfer from Aswan to Luxor Via Kom Ombo and Edfu
Transfer from Aswan to Luxor Via Kom Ombo and Edfu
Egypt

Exellent . The best guide of our trip to Egypt. Extremely knowledgible and professional. Respected the privacy of his guests and did not make frivalous talk about private matters. Learnt a lot from him.

Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Jan 16, 2025
Dear Mr. Johan
Thank you for taking the time to provide us with detailed feedback about your recent experience with Sun Pyramids Tours. We sincerely appreciate your valuable insights, as they help us strive for excellence in our services.
first of all, I would like to inform you that our goal at Sun Pyramids Tours is always to provide a relaxing and enjoyable experience, allowing time for our guests to fully appreciate their surroundings.
We would like to clarify some points. Regarding the...
Read more

Dear Mr. Johan
Thank you for taking the time to provide us with detailed feedback about your recent experience with Sun Pyramids Tours. We sincerely appreciate your valuable insights, as they help us strive for excellence in our services.
first of all, I would like to inform you that our goal at Sun Pyramids Tours is always to provide a relaxing and enjoyable experience, allowing time for our guests to fully appreciate their surroundings.
We would like to clarify some points. Regarding the issue of poor communication about the optional tours you requested, Aya clearly confirmed all the details prior to your flight check-in, including that you could pay for the optional tours either in cash or via a payment link.
Regarding the matter of having our representative wait for you at the airport, you called our representative around 2:30 AM and mentioned that no one had informed you that a representative would be waiting for you. However, as shown in your itinerary, it clearly states that our representative would be waiting for you at the exit gate upon your arrival at Cairo airport to escort you to the Novotel Hotel.
Regarding the point where you assumed (possibly incorrectly) that the first night’s stay was not included in the trip cost, we believe that the chat with our operator shows that you had clearly informed me that you had already booked a night at the Novotel Hotel on your own.
Regarding the point of local market tour leader knowledge. Due to our consistent follow-up with you with me, I made sure that our customer care team reached out after you shared your concerns about the tour leader during the local markets tour with our tour operator. They assured you that the tour leader would be changed for your final day tours in Cairo, despite of the trip in consideration is a shopping tour, so it doesn't require any historical context or explanation. And, even if you visit certain historical locations while touring, the representative's role is to assist you with grabbing pictures or translating.
Furthermore, after you reported to me, that you encountered some issues with your accommodation at Pyramids Park Resort Hotel, this led you to cancel your group tour to Abu Simbel.
Our customer care team shared with you the outcomes after reviewing your concerns.
1-Upon your return to Cairo, a new tour guide will accompany you.
2-Regarding the Abo Simbel Tour point that you cancelled. Please be noted since you cancelled on the day of the tour, there will be no refund according to the cancellation policy. However, as a token of appreciation form the managerial level in our company, we are offering to refund the tour amount which is $120.
Additionally, we proposed to switch your hotel from Pyramids Park Resort Hotel to Jewel Alfustat Hotel was more expensive than your original one, and we are the ones who covered that cost, which was close to the locations you visited on January 11th, and you accepted our offers, and confirmed with us the amount has been deposited on last Saturday.
Ultimately, we value your insights because they will be very helpful to us going forward.
Johan

mohammed

An Unforgettable Egyptian Adventure with Sun Pyramid Tours
Egypt | Dec 25 - Jan 4, 2025

Nouval
Nouval H.
Flagami, FL | Reviewed on Jan 11, 2025
If you're dreaming of exploring the wonders of Egypt, look no further than Sun Pyramid Tours! My family and I recently embarked on a 10-day private tour that spanned Cairo, Luxor, Aswan, and Alexandria, and I can confidently say it was a once-in-a-lifetime experience. From the very start, Habiba was an absolute star. She listened to our preferences and crafted a personalized itinerary that aligned perfectly with our schedule and must-visit list. Giza Pyramids? Check. The iconic Sphinx?... Read more

If you're dreaming of exploring the wonders of Egypt, look no further than Sun Pyramid Tours! My family and I recently embarked on a 10-day private tour that spanned Cairo, Luxor, Aswan, and Alexandria, and I can confidently say it was a once-in-a-lifetime experience.

From the very start, Habiba was an absolute star. She listened to our preferences and crafted a personalized itinerary that aligned perfectly with our schedule and must-visit list. Giza Pyramids? Check. The iconic Sphinx? Absolutely. Karnak and Horus Temples? Of course. And let’s not forget the awe-inspiring Valley of the Kings and Abu Simbel Temple. Habiba’s attention to detail made the planning process seamless and stress-free.

Fantastic Guides: Sam and Ahmad, The History Whisperers
Our adventure was brought to life by two incredible guides, Mr. Sam and Mr. Ahmad. These knowledgeable Egyptologists didn’t just recite facts—they told captivating stories that kept us enthralled. Their passion for Egyptian history was infectious, and they had a unique way of making the ancient world feel alive. Even my kids, who usually shy away from history, were hanging on every word!

The Nile Cruise: A Journey Through Time
One of the highlights of our trip was the Nile cruise. Gliding along the historic river where civilization began was an experience beyond words. From the breathtaking sunsets to the gentle rhythm of the water, it was pure magic and a memory we’ll treasure forever.

Tips for Future Travelers
Before heading to Egypt, do your homework! Knowing what you want to see and do will help the tour agency customize the perfect trip for you. Flexibility and communication go a long way in maximizing your experience.

Highly Recommended
If you’re planning a trip to Egypt, I wholeheartedly recommend Sun Pyramid Tours. Ask for Habiba to design your itinerary and insist on Sam and Ahmad as your guides. Their expertise, kindness, and attention to detail made our journey unforgettable.

Thank you, Sun Pyramid Tours, for an incredible adventure. Egypt is truly a land of wonders, and your team made it even more special. 😊

Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Jan 11, 2025

Thank you so much, Nouval, I am delighted that you enjoyed your trip with us, and we will wait for your next trip to make it unique for your beautiful family
Best Regards,
Habiba

A super trip. Thank you1
Egypt | Dec 25 - Jan 4, 2025

W
William L.
Los Angeles, CA | Reviewed on Jan 10, 2025

Habiba was super. She was on top of everything and anticipated any problems that might arise. She helped us deal with minor glitches and was available and helpful. The tour guides were great and we had an amazing trip. Thank you!

Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Jan 11, 2025

Thank you so much, William for your kind words, we will be waiting for your next trip to make it unique and amazing
Best regards,
Habiba

EGYPT Trip
Egypt | Dec 27 - Jan 5, 2025

K
Khaleel S.
Sun City, AZ | Reviewed on Jan 06, 2025

EGYPT Trip
Our cordinator was Mohamed. He helped us create and modify the trip itinerary.
Our trip to Egypt was 8 days. Spent 3 days in Cairo, 1 day in Alexandria and 3 days on the Aswan - Luxor cruise.
Our guides were great. Very informed and took us around without any delays and all the sites visited as per schedule.

The service was punctual and we were well informed f the timings and contact person. Vehicles used for our tours were up to great standard.

Overall very enjoyable trip.
Thanks Sun Pyramids Tours!

Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Jan 07, 2025

dear Khaleel
I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your recent positive feedback. Your kind words mean a lot to us and serve as a great motivation for everyone on our team.

It's always a pleasure to hear that our efforts have positively impacted your travel experience. We strive to provide excellent service and create memorable moments for each of our guests, and knowing that we've succeeded in doing so for you brings us immense joy.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.