Kimkim Trip Reviews for Indonesia

4.8
Based on 87 ratings
Read 87 verified reviews by travelers who booked their trip to Indonesia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Bali With Sarah
Indonesia | Oct 12 - Oct 20, 2018

L
Lynne L.
Sherman Oaks, CA | Reviewed on Oct 30, 2018

Ayu was so helpful and professional in booking our trip to Bali. With all the information available online, it is overwhelming to know where to go or what to do. She gave us invaluable information on which beach city was the least touristy and helped us come up with an itinerary that minimized travel time. Our Guide Leni and Driver Mady were so warm, personable and helpful throughout our trip. It was an amazing experience.

Local specialist: Ayu Masita
Ayu
Ayu Masita
Local specialist in Jakarta | Replied on Nov 05, 2018

Thank you very much Lynne, for the nice review.
We are very happy that you liked it and enjoyed your journey with us.
I already extended your feedback to our guide and driver. Our guide Leny really enjoyed your company as well and she was actually very sad when you left.
Again thank you for choosing Wise Steps Travel & KimKim and let us know if you plan to come to Indonesia again.
We are happy to help!
Best wishes
Ayu

Komodo and Padar tour
Indonesia | Oct 25 - Oct 27, 2018

S
Sam G.
United Kingdom | Reviewed on Oct 28, 2018
Our trip was amazing! From start to finish we were taken care of. Sharif and his crew were very friendly and their hospitality was great. Sharif was very knowledgable about the area, spotting Mantas, Dolphins and baby sharks! We had some enforced changes to our itinerary, as we were unable to see Padar island which was a disappointment, but we always had interesting places to go, snorkel and view the wildlife. The crew cooked us a banquet for every meal, so we never went hungry! The... Read more

Our trip was amazing! From start to finish we were taken care of. Sharif and his crew were very friendly and their hospitality was great. Sharif was very knowledgable about the area, spotting Mantas, Dolphins and baby sharks! We had some enforced changes to our itinerary, as we were unable to see Padar island which was a disappointment, but we always had interesting places to go, snorkel and view the wildlife. The crew cooked us a banquet for every meal, so we never went hungry! The facilities were basic, but we had everything we needed.

The highlights of the trip were definitely the animals we saw. The Komodo dragons on Komodo island, swimming with Manta Rays at manta point and watching the flying foxes exodus in their millions against the backdrop of the sun setting were really special.

The 3 days on the boat were an amazing experience and we would both highly recommend it to anyone.

Local specialist: Jessica Adriaansen

day trip birding for each of the 2 days
Indonesia | Aug 23 - Aug 23, 2018

K
Keith G.
United Kingdom | Reviewed on Sep 20, 2018

We had a wonderful visit to the Botanical Gardens on Bali with Susan the bird guide who accompanied us was impressive with her knowledge of the bird song enabling us to have some really wonderful views of the birds.
The arrangements worked very well, we were collected promptly from our hotel by the taxi, had a lovely lunch in a local restuarant and enjoyed our visit to the local fruit amd vegetable market.
Overall it was a very enjoyable day.

Keith Gooday

Local specialist: Ayu Masita
Ayu
Ayu Masita
Local specialist in Jakarta | Replied on Sep 28, 2018

Dear Keith,

Thank you very much for your nice feedback we really do appreciate it.
We are happy you liked your experience with us and feel free to let us know if you want to explore other parts of Indonesia in the future.
Again thank you for traveling with us and the lovely feedback.
Best wishes
Ayu

Java Bali Lombok Flores and dragons
Indonesia | Aug 7 - Aug 22, 2018

P
Phil T.
United Kingdom | Reviewed on Sep 05, 2018
Was an excellent trip, the guides on the ground were great, the communication in advance was very good. There were a few issues but aren't there always. We have Yudi for a day I Yogyakarta , then Ovan for the rest of Java with Obbie driving and lastly Merta in Bali. Jessica was the initial contact and office based organizer. The local guides had a deeper understanding of the best order to do things, when something should be busy or quieter - so whilst the things in a day were the same,... Read more

Was an excellent trip, the guides on the ground were great, the communication in advance was very good. There were a few issues but aren't there always.

We have Yudi for a day I Yogyakarta , then Ovan for the rest of Java with Obbie driving and lastly Merta in Bali. Jessica was the initial contact and office based organizer.

The local guides had a deeper understanding of the best order to do things, when something should be busy or quieter - so whilst the things in a day were the same, the sequence in the day was shuffled by the local guides.

Highlights were the Ijen trek, the Kalibaru plantations and Jatiluwih rice terraces

Local specialist: Jessica Adriaansen
Jessica
Jessica Adriaansen
Local specialist in Bali | Replied on Sep 11, 2018

Hi Phil,
Thank you very much for taking the time to share your experience with us in Indonesia. I'm happy to read that you enjoyed your family trip and I hope you went back home with wonderful memories! :-)
We hope to see you soon again in Asia!

Honeymoon
Indonesia | Aug 19 - Aug 22, 2018

S
Shang-Wei P.
Canada | Reviewed on Aug 24, 2018

I only had a few days to plan my trip. Despite my time constraints and our travel plans being in high season, our trip went very smoothly. They ensured there was ample time to travel between places. There were a few pleasant surprises put in for us. We had our honeymoon planned with Wise Steps Travel and all of our accomodations are arranged with cute and small romantic touches.

We had honeymoon pictures taken in Bali, the photographers recommended to us were professional and very friendly people.

As Leni said before we left. We left our hearts here in Bali.

Local specialist: Ayu Masita
Ayu
Ayu Masita
Local specialist in Jakarta | Replied on Oct 12, 2018

Dear Shang-Wei,
It was a pleasure to have you here in Indonesia and we are very happy to be able to contribute to your Honeymoon memories.
Thank you very much for your kinds and hope to see you again!
Ayu

Must sees in Bali
Indonesia | Jul 7 - Jul 12, 2018

Kate
Kate R.
Boulder, CO | Reviewed on Jul 16, 2018
Had a terrific experience with Ayu and also with Leni our tour guide and driver. I have some feedback which is given with the intent to help you in the future with travellers visiting Bali and how to better serve them!!
(1) Travel Truama is a real thing in Bali - it takes a very long time - on average 60 - 120 minutes to get from one temple or sight to Ubud or to another temple or sight.
(2) On Day One - we saw two temples: Tirta Empul and Gunung Kawi and were meant to go to Tegalalang and...
Read more

Had a terrific experience with Ayu and also with Leni our tour guide and driver. I have some feedback which is given with the intent to help you in the future with travellers visiting Bali and how to better serve them!!
(1) Travel Truama is a real thing in Bali - it takes a very long time - on average 60 - 120 minutes to get from one temple or sight to Ubud or to another temple or sight.
(2) On Day One - we saw two temples: Tirta Empul and Gunung Kawi and were meant to go to Tegalalang and Fire Dance and dinner. We probably spent 4 hours in the car getting to and from these locations. We had to drop the Fire Dance and were never going to get to Tagalalang as it was late and we were road weary
(3) On the second day we drove 2 hours to get out of Ubud and to Kintamani volcano,
temple Ulun Danu Batur, Les Village (for snorkeling). Again - on that day we spent at least 5 hours in the car to get to and from these places which limited our time when we actually got to them.
(4) Day three: Batu Karu Temple and Jatiluwih and we also got to the Tegalalang. We easily spent another 5 hours in the car. We spent more time in the car these three days combined than at the locations we were driving too.
(5) We ended up not doing the Nyambu Village - as once we got to Bali Eco Stay - we realized that the next day would have taken us 5-6 hours in the car. Not what we wanted.

Local specialist: Ayu Masita
Ayu
Ayu Masita
Local specialist in Jakarta | Replied on Sep 28, 2018

Dear Kate,
First of all we would like to thank you and your family to visit us in Indonesia, it was a great pleasure to have you here.
Second, I deeply apologize for the inconveniences you and your family needed to face due to extreme traffic conditions (in high season). That was surely not our intention but shouldn't have happened.
In the future we will definitely take that into consideration when crafting journeys and make sure this won't happen again.
Thank you for your valuable feedback and we hope you have arrived safe and sound back home.
Greetings from Indonesia
Ayu

Sights and Adventure
Indonesia | Mar 13 - Mar 23, 2018

C
Corinne L.
Orlando, FL | Reviewed on Apr 01, 2018
Thank you Kimkim and Shanti for creating the best honeymoon experience for us! It was an unforgettable experience and we have fallen in love with Bali and all its culture. Wayan was an excellent driver and we will always be grateful for him. He took us to many of his favorite local warungs and even ordered our food for us and made sure we were ok (when there was a language barrier with the staff). Our trip would not be the same without him! Matthieu was also wonderful. During our meeting, he... Read more

Thank you Kimkim and Shanti for creating the best honeymoon experience for us! It was an unforgettable experience and we have fallen in love with Bali and all its culture. Wayan was an excellent driver and we will always be grateful for him. He took us to many of his favorite local warungs and even ordered our food for us and made sure we were ok (when there was a language barrier with the staff). Our trip would not be the same without him!

Matthieu was also wonderful. During our meeting, he made sure we were comfortable with our program and reassured us that he would be there at any time if we had any issues down the road. I am highly allergic to mold, and our initial room at Abian Ayu was covered in it. My husband and I are very low maintenance when it comes to room arrangements, but there was no way I would've been able to be comfortable in that room. Alvin contacted Matthieu, and within a matter of minutes, the hotel staff apologized and made other arrangements for us.

The service at The Alena was absolutely incredible. We felt so welcome everywhere we went, and the staff even remembered our names.

Places we visited that stood out the most: our entire stay at Gili, Uluwatu Temple (used on our free day), and Tirta Gangga.

All in all a fantastic, memorable experience. Thank you for everything!

Local specialist: Jessica Adriaansen
Jessica
Jessica Adriaansen
Local specialist in Bali | Replied on May 09, 2018
Thank you so much for your wonderful review. We are so happy to hear you had a great trip and fell in love with Bali. We know your honeymoon is very special and we are so glad you let us be a part of making your trip dreams come true. We always do our best to pick quality drivers and it is great to hear that your driver Wayan was so helpful; we will be sure to let him know. Sorry to hear about the mold, we apologize for any inconvenience it caused. As it is a tropical climate, we are... Read more

Thank you so much for your wonderful review. We are so happy to hear you had a great trip and fell in love with Bali. We know your honeymoon is very special and we are so glad you let us be a part of making your trip dreams come true.

We always do our best to pick quality drivers and it is great to hear that your driver Wayan was so helpful; we will be sure to let him know.

Sorry to hear about the mold, we apologize for any inconvenience it caused. As it is a tropical climate, we are aware these issues can arise, therefore our Travel Specialists are always available to help address any issues like this, and it is good to hear that Matthieu and the hotel quickly remedied this for you. We always want you to be very comfortable with your accommodation and are happy you had very good service at The Alena.

We look forward to and hope you allow us to help plan your next trip to Asia. Welcome to the Shanti Family! & Happy Travels!