Prime Tours

This hotel was fine but didn’t provide the aesthetic we prefer when traveling. It felt like more of a mass travel hotel vs a define boutique hotel or a luxury property as we had wanted. It didn’t feel special at all. The staff there was nice however and we had no issues. We didn’t feel that we got what we paid for with this hotel. The cost of our trip was almost $5K pp and this hotel was under $300/night.

comfortable and clean. Super English friendly. Centrally located near the Hoffbrau House.

Beautiful hotel with wonderful breakfast included. Staff was excellent. Walkable to the city.

We were only there one night

Beautiful hotel and centrally located. The breakfast included started our day and accommodations were perfect.

Loved Nabeil . He was funny and informative. The recipes are easy to read and make. He makes the evening so fun and interesting. It was a small hands on experience so you really got to understand the cooking techniques.

We were reserved to stay at this hotel, but apparently never had a reservation. We arrived to check into the hotel and they asked our information to check in and told us our room was not ready. 2 hours later we came back to check in and they said they could not see any reservation. Front desk staff must’ve been new or in a bad mood as they did not want to store our luggage as well.

Very centrally located, not more than 15 minutes walking from everywhere, good breakfast and helpful staff

This hotel was listed as “centrally located” and was more than a 30 minute walk to any of the city sights. The actual hotel was nice with good breakfast options and friendly and helpful staff. The bathroom layout is weird with only one door to be share between the toilet and the shower.

Not recommended, we were not interested in this activity- got “upgraded” to a private tour which we did not ask for

We were not aware it would be that much singing- thought it was more of a sight seeing tour.

This is a charming hotel and our room was quite spacious and comfortable, with a large closet, nice bathroom, and desk area. We had specified a west or south facing balcony, hoping to sit it the sun in the late afternoon. We had a covered porch that was shaded and looked out on a parking lot, so although it was a nice space, next time we would be more specific about our intentions. The reception staff, especially Veronica, were helpful. We enjoyed our dinners in the hotel restaurant.

Our room was spacious and perfectly comfortable. The staff at reception spoke excellent English, which helped us, but the people were not especially helpful.

This is a full service hotel with a fabulous location. You can take a tram (#3 or #7) from the train station and be within 2 blocks of the hotel. Once you don't have luggage, it's very easy to take the 5 minute tram ride over the bridge to old town, or walk and take pictures along the way. Our room was comfortable with a table and chairs, and breakfast was just fine.

We had a private walking tour with Chris, a very experienced guide. He was so knowledgeable, and at the same time asked us a lot questions so that we spent our time together in the most useful way.

What a perfect introduction to Wroclaw! We loved seeing the sights while learning a bit about the history of the city. Our guide even helped us make a purchase in a convenience store, when the only local currency we had was large bills from an ATM.

Our guide was low key and very knowledgeable about his city. The tour group was 12 or so English speakers, and we thought it was time well spent.

What a lovely and relaxing trip! We hustled to get to the boat shortly after checking into our hotel, and it all worked out!

Bicycling was the perfect way to tour central Berlin. It would have been intimidating to do this on our own in a strange city, but our tour took us on easy-to-navigate streets and included the highlights we wanted to see. It rained at one point and our tour guide had ponchos for everyone!

Wonderful accommodations, great menu

Very relaxing, great menu and friendly service

Wow, most educational

Loved the set up and choices for stops

We missed it due to a late flight

We loved this place and would easily recommend it to anyone staying in Zurich! The multi-generational family that owns and manages this hotel take such pride in their property and providing an exceptional experience. Truly nice people! The rooms were very nice, modern and clean. The hotel is located on the "gold coast" of lake Zurich, in a family-friendly, upscale neighborhood of Zurich, just a block or two from a great park next to Lake Zurich, where you can swim and just relax and picnic on the grass. It is actually an idyllic setting with families enjoying the park with little need to be concerned about crime, or misbehaving people. It was a very cool experience! The hotel is also located across the street from several great restaurants (Italian, Greek, and Americana) that we loved! An award-winning local cafe is located next to the hotel that was absolutely terrific.

We absolutely love this hotel and can't wait to stay here again, maybe during a ski trip. The hotel was the highlight of our hotel experiences in Europe. Everything about the hotel is great! A bit warm without air conditioning, but the location in town makes opening the windows at night for cool air a great added experience. The spa was great. The service was great. The rooms are all excellent. The staff was very friendly and helpful and made great recommendations for local restaurants. One employee, a previous ski instructor from the U.S., was very helpful with local restaurants, attractions and traffic. We truly can't wait to stay here again! I would give this place 5 stars, but I just never give 5 stars.

Perfect location! The hotel staff was great, helpful and friendly. The restaurant was exceptional, and the breakfast was very good. The rooms were very clean and comfortable. All around, a very nice experience during our stay at this hotel! I would recommend this hotel to everyone.

Perfect location for our tour plans. The breakfast was very good. The hotel was very clean and provide the unique hotel experience we were looking with a local feel. The staff was very friendly. I already recommended this place to several friends. A great experience and close to all the shops and restaurants.

Great location for our trip. Very clean and friendly staff. The rooftop breakfast patio has a spectacular view of the city. Breakfast buffet was very good.

Our Guide was nice because she helped us add the Chocolate experience to the walking tour. But, she did not seem to know much.

This was an amazing experience. Andreas was our Guide, and he was exceptional. Very knowledgeable and friendly and dedicated to providing us with a great experience. He was so much fun and provided us with so much history. A great experience!

We feel truly lucky to have had Bern as our Guide. He was awesome! A very knowledgeable and caring Guide, he really worked hard at providing us with a great and customized experience! He connected with everyone in our party. He made the day very fun and exceptional. He went well above and beyond to provide a great day, especially since it was a long day. I wish Bern could have been our Guide for the entire trip.

We have told so many people about Nabiel! He is simply the nicest and most genuine person. My entire family loved him! His cooking class was awesome! The experience was just so unique and was the highlight of our time in Vienna, if not the entire trip! I highly, highly recommend this experience for everyone visiting Vienna!

Our guide was very good. The palace grounds were in a bit of disrepair, which was a bit of a letdown, but still a good experience.

Our personal guide was awesome! Very knowledgeable, he provided in-depth history lessons in addition to identify historic building. He was worth every penny.

Nice hotel but farther from where we wanted to be. The suite was amazing but the a/c didn't work well.

Great hotel and super friendly staff. The suana and fitness were under construction and not usable. That is the only reason for the 4 stars.

Loved everything about this hotel! Even the restaurant had incredible food and the breakfast was perfect. The only issue was no elevator - so walking the steps to the top floor but that is Europe for you. Perfect location, perfect place!

Dana was great but we were so tired after just arriving in Prague from a long day of travel. We shouldn't have booked something right at our arrival.

This was more informal than we were expecting. I think we just had the wrong expectations. We dressed up but then most were in shorts and tshirts.

This is an incredibly long day. You will sweat and be exhausted. It is something to know ahead of time. We didn't anticipate how much of a hiking day this would be - lots of elevation and steep hills.

Loved this .Exactly what we were looking forward to.