Prime Tours

Dear Stephanie,

Thank you so much for your kind and thoughtful review! It was truly a pleasure helping you plan such a special anniversary trip through Germany.

I’m so glad to hear that you enjoyed working with me, Andrew, and Kamilla — and that our support both before and during the trip made a difference. It means a lot to know that the itinerary, hotels, and excursions helped make your experience smooth, memorable, and enjoyable.

We also appreciate your honest feedback about the StayCity Aparthotel in Heidelberg. We understand how important location and parking convenience are, and we’ll certainly take this into account for future travelers. Feedback like yours helps us continue to improve.

Thank you again for your trust and for recommending us so wholeheartedly. Wishing you many more amazing adventures together — and we’d love to help with your next one when the time comes!

Warmest regards,
Clemens & Team

Dear Sylvia,

Thank you so much for your wonderful review! We're absolutely thrilled to hear that your trip to Warsaw, Krakow, and Zakopane was such a great experience. It was a pleasure helping you plan it, and we're so happy that you enjoyed the food tour, the scenic bike ride with Grzegorz, and the comfort of having private transfers.

We especially love that the charming hotel in Zakopane stood out as a highlight – it really is a magical place! Your kind words about our team and communication mean a lot to us, and we’ll be sure to pass your thanks along to Clemens, Andrew, Kamilla, and Grzegorz.

Thank you again for traveling with us – we’d love to welcome you back on another adventure anytime!

Best,

Andrew, Kamilla, and Clemens

Hi Angela,

Thank you so much for your kind words! I’m really happy to hear that you and your family enjoyed your time in Germany — especially the tours with Pedro, Alex, and Kurt. It sounds like you made the most of every stop!

I completely understand your note about the pace of the trip. Covering multiple cities in a short time can be exciting but also a bit tiring — a great insight for future planning, and I appreciate the feedback.

It was a pleasure to help craft your journey, and I hope we can welcome you back to Germany (or somewhere else in Europe!) again soon — maybe with a slightly slower travel rhythm next time 😊

All the best,
Clemens

Dear Celeste,

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you had an amazing trip to Prague and North Austria and that you appreciated our support, especially with last-minute changes. It’s always our goal to ensure a smooth and enjoyable journey, even when unexpected hiccups occur.

We’re delighted that you loved the hotels and felt well cared for throughout your trip. Your feedback means the world to us, and we’ll use it to keep improving and tailoring trips even better in the future.

Thank you again for recommending us—it was truly a pleasure to help plan your adventure, and we hope to assist you with another unforgettable trip soon!

Warm regards,
Clemens & the Team

Hi Ana,

Thank you so much for sharing such a detailed and heartfelt review of your trip! We’re thrilled to hear that you had such a wonderful time in Prague, Dresden, and Berlin. It sounds like you truly immersed yourself in the rich history and culture of each destination!

We're so glad you enjoyed your evening river cruise in Prague, the fascinating history of the Jewish Quarter, and the incredible UNESCO site in Kutná Hora. It’s also great to hear that you had a memorable experience with all of your guides, especially Dana, Yakra, Klaus, and Hilke. It sounds like they were able to bring history to life in a very special way.

Thank you for your kind words about the transport and guides. We’ll make sure to pass your compliments on to Dana, Yakra, John, Laura, Klaus, and Hilke. We also appreciate your feedback on the timing for the Kutná Hora tour — we’ll take that into consideration for future itineraries!

We’re so glad this trip was one for the books! If you ever plan another adventure, we’d be more than happy to help create another unforgettable experience.

Safe travels and best wishes,
Clemens

Dear Jennifer,

Thank you so much for your kind words and for sharing your experience! It was truly our pleasure to assist you with your trip to Vienna. We're thrilled to hear that you found our team helpful, patient, and easy to work with, and that you enjoyed the seamless arrangements for your transfers, train ticket, hotel, and excursions.

We appreciate your feedback about the Fleming’s Selection Hotel Wien-City. While we're glad you enjoyed your stay overall, we will take note of your comment regarding restaurant reservations to better inform future travelers.

It would be an absolute delight to help plan another trip for you, whether it’s back to Vienna or another amazing destination. Please don’t hesitate to reach out when you’re ready for your next adventure!

Warm regards,
Clemens, Andreea, and the Prime Tours Team