Kimkim Trip Reviews for Australia

4.9
Based on 130 ratings
Read 130 verified reviews by travelers who booked their trip to Australia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing adventure in Australia
Australia | Nov 12 - Nov 27, 2019

Laurie
Laurie L.
Pittsfield, MA | Reviewed on Dec 02, 2019
I had an amazing adventure in Australia. The in-country agents that kimkim set me up with were overall very good. Initially, I had to review everything quite closely and we made changes to a number of things on the itinerary, such as choice of hotels or upgrades to the hotel rooms. If I hadn't been so engaged I don't think the trip would have been quite as fun and satisfying as it was. Peggy was very responsive to my requests and added a few nice touches, like private limo airport... Read more

I had an amazing adventure in Australia. The in-country agents that kimkim set me up with were overall very good. Initially, I had to review everything quite closely and we made changes to a number of things on the itinerary, such as choice of hotels or upgrades to the hotel rooms. If I hadn't been so engaged I don't think the trip would have been quite as fun and satisfying as it was.

Peggy was very responsive to my requests and added a few nice touches, like private limo airport transfers, which I really appreciated.

All my stops were incredibly satisfying. Sydney was terrific. I did the Bridge Climb (pay the premium for the twilight option as you get afternoon light, sunset and night views) which was really fun. Swissotel was a fine choice — very central and make sure you choose the Executive Lounge option (thanks Peggy!).

Really enjoyed Adelaide and the Mayfair Hotel. About as central to city center as it gets. Wine tour of Barossa Valley was excellent. My two days of touring on Kangaroo Island was wonderful. Kangaroos, wallabees, koalas, sea lions, seals, dolphins, and more! My Inn, Wanderer's Rest, was a little downscale from my other hotels, but the owners and food were lovely. Next time I might splurge on Southern Ocean Lodge.

Cairns was really fun. Peggy suggested the Riley Hotel, which was an excellent choice. Great view of the sea and right on the promenade. Day of snorkeling the reef and the Sky Rail to and train from Kuranda were real highlights. Make sure to do the Gold Service on the train. Well worth the few extra bucks.

Ended my trip with three days at Uluru. I broke the bank staying at Longitude 131, which is the safari-inspired hotel with magnificent views (the only hotel with good views) of Uluru and Kata Tjuta. Food, room, everything was amazing. If you can afford to splurge when you visit Uluru, Longitude 131 is the only option, trust me.

In terms of negatives, I was concerned that when I called kimkim customer service about an issue, not only did no one pick up but there was no answering maching. Please upgrade!

Overall, I must give it a big thumbs up, as I had a truly wonderful trip. Having all of Peggy's logistical help was incredibly helpful.

Local specialist: Simon Bernardi
Simon
Simon Bernardi
Local specialist in Sydney | Replied on Jan 16, 2020

Hi Laurie,
Happy New Year !
Thank you for your kind feedback and areas where we can improve also. Im glad you had a great trip , it was a pleasure to work with you on the trip. If you come back to Australia we would love to assist you again.
Also unfortunately Southern Ocean Lodge burnt down in the recent fires, hopefully will be all rebuilt for your next trip.
Best
Simon

Cairns, Uluru & Sydney - 10 Days
Australia | Sep 23 - Oct 2, 2019

Taryn
Taryn T.
Pearland, TX | Reviewed on Oct 10, 2019

Jasmine did a great job listening to me and booking everything. The trip to Australia was beyond my expectations. I definitely will use KimKim and the services provided for all my trips that I can! The value is amazing!

Local specialist: Jasmine Harvy
Jasmine
Jasmine Harvy
Local specialist in Gold Coast, Australia | Replied on Oct 11, 2019

Hi Taryn,
I'm really glad to hear you had an amazing time in Australia! Thanks for using KimKim and hope to help you again!
Kind Regards
Jasmine

Outback Australia - Self Drive
Australia | Sep 4 - Sep 17, 2019

L
Lee B.
Woodridge, IL | Reviewed on Oct 01, 2019

The entire team was great! Whenever we encountered any issues they were resolved very quickly. The paperwork was very thorough and made the driving experience go smoothly. We will definitely contact KimKim for travel in the future.

Local specialist: Jasmine Harvy
Jasmine
Jasmine Harvy
Local specialist in Gold Coast, Australia | Replied on Oct 02, 2019

Hi Lee,
Thanks so much for the feedback. We're glad to hear you enjoy your outback experience in Australia and hope to see you here again!
It was a pleasure working with you.
Kind Regards
Jasmine

Melbourne, Cairns & Sydney
Australia | Sep 9 - Sep 18, 2019

S
Sharon N.
Huntington Beach, CA | Reviewed on Sep 28, 2019

My Granddaughter and I had wonderful trip.Meeting first with Rogan Lind giving us an overview of what was planned was really helpful. All of the all of the hotels were perfect but the most perfect of all was the excursions we liked them all. Our favorites Sidney Opera House, The Great Barrier Reef, Penguin Parade,Kangaroos& Koalas in the wild. Trip guides were great especially Amy of Echiona Walkabout. I can't thank you enough for helping make this a memorable trip.

Local specialist: Jasmine Harvy
Jasmine
Jasmine Harvy
Local specialist in Gold Coast, Australia | Replied on Sep 30, 2019

Hi Sharon,

I'm so glad to hear you had a wonderful time in Australia with your granddaughter. Please visit our country again sometime soon! Thanks again for choosing KimKim to book your trip.

Kind Regards
Jasmine

Australia
Australia | Sep 11 - Sep 20, 2019

C
Chris F.
South Lyon, MI | Reviewed on Sep 23, 2019
Jasmine was very responsive to ALL my questions! The hotels she chose were exactly what we were looking for. We especially liked the Pullman in Cairns and the Montra Bond in Sydney. Get location and value. All the tours were wonderful. Especially the 1/2 tour tour of Sydney and the Great Barrier Reef Day. The only tour we did not like was the Daintree Rainforest. Had we known how long it was we would have opted to do something else. Driving for 5 hours in one day is too much. I... Read more

Jasmine was very responsive to ALL my questions!

The hotels she chose were exactly what we were looking for. We especially liked the Pullman in Cairns and the Montra Bond in Sydney. Get location and value.

All the tours were wonderful. Especially the 1/2 tour tour of Sydney and the Great Barrier Reef Day.

The only tour we did not like was the Daintree Rainforest. Had we known how long it was we would have opted to do something else. Driving for 5 hours in one day is too much. I think that tour they try to do too much. Long drives and then short stays at the venues.

Thank you very much!

Local specialist: Jasmine Harvy
Jasmine
Jasmine Harvy
Local specialist in Gold Coast, Australia | Replied on Sep 23, 2019

Hi Chris,

Thanks so much for your feedback. I'm really glad you enjoyed your trip & hotels!

Sorry to hear the Daintree Rainforest trip was too long. I will make a note next time to inform the passengers on the duration of the trip.

Hope to help with your travels in Australia again. Thanks for booking with KimKim!

Kind Regards
Jasmine

Sydney and beyond for nature lovers
Australia | Aug 2 - Aug 12, 2019

Susie
Susie G.
San Diego, CA | Reviewed on Aug 14, 2019
We had an absolutely enchanting trip to Australia, thanks to Jasmine at Global Tour Specialists! She created a perfect itinerary for us that involved adventures like a rock hopping river hike to a day spent in the rainforest sampling ice cream and climbing above the tree line! We snorkeled at four sites along the Great Barrier Reef from Cairns to Port Douglas, cuddled koalas, and just had day after day of top notch adventure. Travel was seamless and included transportation - which was a... Read more

We had an absolutely enchanting trip to Australia, thanks to Jasmine at Global Tour Specialists! She created a perfect itinerary for us that involved adventures like a rock hopping river hike to a day spent in the rainforest sampling ice cream and climbing above the tree line! We snorkeled at four sites along the Great Barrier Reef from Cairns to Port Douglas, cuddled koalas, and just had day after day of top notch adventure.

Travel was seamless and included transportation - which was a huge help since we’re used to driving on the other side of the road! We felt so relaxed and joyful, and grateful to have had Jasmine’s insight and good planning. We appreciated that there was a 24 hour phone number to contact in case of an emergency, and when we ran into minor issues, Jasmine and her team were so responsive.

This is not the type of vacation we usually take — it was a special occasion (our 10th wedding anniversary) and Jasmine did absolutely everything to ensure it was a special trip every day from beginning to end. Thank you so much! We had the adventure of a lifetime and would recommend KimKim and Jasmine at Global Tour Specialists in a heartbeat!

Local specialist: Jasmine Harvy
Jasmine
Jasmine Harvy
Local specialist in Gold Coast, Australia | Replied on Aug 15, 2019

Hi Susie & Michael,

I'm so happy to hear about your experiences in Australia. Cairns & Port Douglas are such a special area of Australia with so much to offer to each and every visitor. I'm glad you guys enjoyed your trip and really hope to see you travel to Australia again. I enjoyed working with you from start to beginning on your itinerary.

Kind Regards,
Jasmine

High school graduation trip
Australia | Aug 2 - Aug 8, 2019

Rebecca
Rebecca H.
| Reviewed on Aug 09, 2019

Had a wonderful time , missed flight due to weather and Kim Kim team was right on it . No way we could of experience all the things we did in a short time without their help. Would highly recommend !

Local specialist: Jasmine Harvy
Jasmine
Jasmine Harvy
Local specialist in Gold Coast, Australia | Replied on Aug 13, 2019

Hi Rebecca,
I'm so glad to hear you enjoyed your time in Australia. It was such a pleasure to create your dream itinerary. We hope you visit our country again sometime soon!
Kind Regards
Jasmine

family with kids 19-26 want to experience as much of country as possible flying in out of sydney
Australia | May 18 - May 27, 2019

T
Timothy D.
Royal Oak, MI | Reviewed on May 29, 2019

Lisa and the kimkim team were tremendous to work with. Our 10 day journey around Australia was perfect, the kimkim business model works! Lisa built a detailed itinerary that was fantastic, memories for a lifetime.

Local specialist: Lisa Sultanova
Lisa
Lisa Sultanova
Local specialist in Gold Coast, Australia | Replied on May 29, 2019

Hi Timothy,
Thank you very much for a great review. Our team is very happy to hear that you enjoyed the trip. It was absolute pleasure to work with you!
All the best and Happy travels!

Australia 10-11 trip - do you cover this area?
Australia | Apr 4 - Apr 10, 2019

Thomas
Thomas G.
Simpsonville, SC | Reviewed on Apr 17, 2019

Accommodations in Port Douglas wasn’t as good as expected. Staff was not as attentive and room location was not as good as others. Also hotel told us we would be charged for new towels to take to beach unless we laundered dirty ones. Also we asked for later 11am checkout and was told no. However when we left at 11:15 the room was still not occupied or staff cleaning it. Would have preferred a better hotel in the area.

Local specialist: Lisa Sultanova
Lisa
Lisa Sultanova
Local specialist in Gold Coast, Australia | Replied on May 02, 2019

Hi Thomas,

Thank you for your review. And I am very sorry to hear about your stay in Port Douglas. We have had only positive feedback about the hotel previously, and that's why we recommended it to you. But will definitely re-look at this property and will consider your feedback for any future bookings.

I hope you enjoyed the rest of your trip.

Cheers,
Lisa

Sydney 5 day trip
Australia | Mar 24 - Mar 28, 2019

A
Allen A.
Scottsdale, AZ | Reviewed on Apr 04, 2019

We had a great time in Australia and everything went fine. Lisa with Kimkim did a great job and kept us well informed.

Local specialist: Lisa Sultanova
Lisa
Lisa Sultanova
Local specialist in Gold Coast, Australia | Replied on Apr 08, 2019

Hi Allen,

Many thanks for a great review! If you are ever back to Australia or New Zealand we will be very happy to assist you with the journey.

All the best and happy travels to you and your wife!

Regards,
Lisa