Kimkim Trip Reviews for Costa Rica

4.9
Based on 1,103 ratings
Read 1,103 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Family Trip to Costa Rica
Costa Rica | Mar 11 - Mar 18, 2021

C
Cam B.
Navasota, TX | Reviewed on Apr 01, 2021
First trip to Costa Rica and it was everything we expected and more. Have wanted to go there for years! Costa Rica itself is beautiful and bother tourist and Covid friendly. Our family is well traveled through Asia, Europe, and N America, and rank Costa Rica right up at the top. Randall from KimKIm was great and all of the arrangements were perfect and everything ran smoothly. Normally we would book and work the details of a trip ourselves, but with this being our first trip there and... Read more

First trip to Costa Rica and it was everything we expected and more. Have wanted to go there for years!

Costa Rica itself is beautiful and bother tourist and Covid friendly.

Our family is well traveled through Asia, Europe, and N America, and rank Costa Rica right up at the top.

Randall from KimKIm was great and all of the arrangements were perfect and everything ran smoothly.

Normally we would book and work the details of a trip ourselves, but with this being our first trip there and with Covid, decided to give KimKIm and Randall a shot.

We definitely paid more for the trip than we would have booking it ourselves, but there is a lot to be said about hassle free trip planning and execution.

I would definitely use them again!

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Apr 05, 2021
Dear Cam, I want to thank you for your review about your family vacation in my country and I am glad to read that your trip was all that you were expecting and more. I understand and respect, that some people make a decision of doing their own arrangements directly taking all the risks that are involved with that. It may be that they believe they would be getting the trip for a cheaper price, but it is likely that in the end, it could cost them more. By booking with Kimkim and Coast to... Read more

Dear Cam,

I want to thank you for your review about your family vacation in my country and I am glad to read that your trip was all that you were expecting and more.

I understand and respect, that some people make a decision of doing their own arrangements directly taking all the risks that are involved with that. It may be that they believe they would be getting the trip for a cheaper price, but it is likely that in the end, it could cost them more. By booking with Kimkim and Coast to Coast, you had the assurance that you were dealing with a well-established company within Costa Rica. You also noticed that you were given an emergency number to contact in the event of problems so to pay some extra is really worth it.

We hope to have the chance to welcome you and your family again in the future.

Pura Vida!
Randall

I'm usually one to plan and book my own trips...
Costa Rica | Jan 28 - Feb 6, 2021

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Lindsey R.
Madison, MS | Reviewed on Apr 01, 2021

I'm usually one to plan and book my own trips without using a travel agent service. However, I was blown away by my experience with KimKim. I was able to customize and have as much say-so in the trip planning as I wanted. Alexander was amazing to work with and his expertise for Costa Rica was top notch. He was more than accommodating to our requests and helped plan the most amazing trip. He even helped arrange our COVID test for our return flight. I would highly recommend KimKim and Alexander to anyone planning a trip to Costa Rica.

Local specialist: Alexander Paulini
Alexander
Alexander Paulini
Local specialist in San José, Costa Rica | Replied on Apr 03, 2021

Hi Lindsey,

thank you very much for your travel review. We appreciate your trust in us and are very very happy that you enjoyed your trip through Costa Rica. We always try to give our travelers a memorable travel experience and if we made that happen for you then this was our goal.

I hope you remember Costa Rica for a long time and maybe we will see you again.

Best regards from tropical Costa Rica
Alexander

Randall was great and was available during th...
Costa Rica | Dec 27 - Jan 3, 2021

Barry
Barry R.
Baton Rouge, LA | Reviewed on Apr 01, 2021

Randall was great and was available during the trip to help us plan as well. My friends decided to go as well last minute and he helped them plan their trip as well

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Apr 03, 2021

Hey Barry!, thank you so much for your feedback. I really enjoyed organizing your vacation and also the ones for your friends and arrange that you could meet all together one night in Arenal.

We hope to have the chance to welcome you again in a near future.

Best,
Randall

Thanks KimKim! Pura Vida!
Costa Rica | Dec 28 - Jan 5, 2021

Kate
Kate B.
Asheville, NC | Reviewed on Mar 30, 2021

I had a great experiencing using KimKim for my Costa Rica trip! It was so nice to have kimkim take care of everything and Costa Rica was amazing! We will use this website for other trips!

Local specialist:

We loved our trip that was arranged for us. R...
Costa Rica | Feb 20 - Feb 28, 2021

James
James M.
Tyler, TX | Reviewed on Mar 01, 2021

We loved our trip that was arranged for us. Randall did a great job. The top site seeing areas were seen plus they booked us in really nice rooms. That were unique except for first and last night which was in a typical 4 star American hotel the CROWN PLAZA. They gave us ample opportunity for free time as well. The guides were great. The vans the roads the restrooms were all cleaner than you typically see in the USA.

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Mar 02, 2021

Hi James,

Thank you for the review after the trip to my country. I am glad to read that you and Donna enjoyed the trip that we organized for you and that you felt safe all the time, which is the most important thing to us.

I hope to have the chance to welcome you again in a near future here in Costa Rica and arrange a new adventure.

Best,
Randall

At first I was alittle hesitant to try a trav...
Costa Rica | Feb 10 - Feb 18, 2021

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Rani R.
Flagami, FL | Reviewed on Feb 21, 2021

At first I was alittle hesitant to try a traveling agency to help put together my first trip in a long time. I’m glad I made the decision and tried Kim Kim. Olman who was the person helping me with my trip was with me and answered every single question or worry I brought to him. A 5/5 does not do justice for this company simply amazing ! And I recommend Kim Kim to everyone now

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 23, 2021

Dear Rani,

Thanks for your review.
It is great to know you had an amazing time in Costa Rica!
I enjoyed planning the trip for Priscilla and you, thanks for trusting in us.

Pura Vida!
Olman

Hands down one of the best companies I've ever planned a trip with!
Costa Rica | Dec 29 - Jan 10, 2021

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Bryan M.
Saint Cloud, MN | Reviewed on Jan 22, 2021
Before the trip started, I missed my flight due to busy day at the airport and accidentally didn't read the memo about my car rental but despite that, Alex and crew were able to keep the trip from falling apart and did everything in their power to make my trip amazing, I spent 13 days in Costa Rica and did did a self drive everywhere from Liberia to San Jose while hitting places such as Rincon, Arenal, Monteverde, Samara Beach and Dominical to name a few and I was able to do pretty much... Read more

Before the trip started, I missed my flight due to busy day at the airport and accidentally didn't read the memo about my car rental but despite that, Alex and crew were able to keep the trip from falling apart and did everything in their power to make my trip amazing, I spent 13 days in Costa Rica and did did a self drive everywhere from Liberia to San Jose while hitting places such as Rincon, Arenal, Monteverde, Samara Beach and Dominical to name a few and I was able to do pretty much everything I wanted to do in Costa Rica thanks to Alex's brilliant trip planning! On top of that, the hotels that were booked for me were all top notch and there were plenty of opportunities to have lunch and dinner no matter where I stayed. If you plan to stay in Costa Rica anytime soon, I highly recommend having Alex from Amazonia to plan your trip with you! My advice for trip planning are if you only drive automatic transmission, make sure you let Alex know so he can rent to best car possible for you and if you miss the flight like I did, make you sure you let Alex know so he can revise the plan accordingly!

Local specialist: Alexander Paulini
Alexander
Alexander Paulini
Local specialist in San José, Costa Rica | Replied on Jan 23, 2021

Hi Bryan,
we greatly appreciate the time you took to write this great review and are very happy we could meet your travel expectations. Thanks for trusting our expertise and please keep safe & healthy in these difficult times. Pura vida from Costa Rica. Alex

INCREDIBLE TRIP!!!!
Costa Rica | Dec 29 - Jan 13, 2021

M
Matthew G.
Lexington-Fayette, KY | Reviewed on Jan 15, 2021
When I started planning my honeymoon in November I sent two emails. Alexander (Alex) from Amazilla Travel responded within 24 hours. I didn't know how lucky I was at the time.

I told him what I was interested in and off we went. We looked at attractions, activities, budget, time allotment, value, etc. From the start, and throughout the entire trip, Alex was a phone call away to answer any question, big or small, or to offer a suggestion. We went to Tamarindo for 6 nights, Arenal for...
Read more

When I started planning my honeymoon in November I sent two emails. Alexander (Alex) from Amazilla Travel responded within 24 hours. I didn't know how lucky I was at the time.

I told him what I was interested in and off we went. We looked at attractions, activities, budget, time allotment, value, etc. From the start, and throughout the entire trip, Alex was a phone call away to answer any question, big or small, or to offer a suggestion. We went to Tamarindo for 6 nights, Arenal for 4, and ended in Manuel Antonio for 4. His expertise allowed us to maximize our time and utilize our budget to have the best experience possible. Zip lining, white water rafting, boat safari, hanging bridges, scuba diving, rental car, accommodations. Everything was incredible. We couldn't be any happier. Thanks Alex and Pura Vida! We can't wait for the return trip!

Local specialist: Alexander Paulini
Alexander
Alexander Paulini
Local specialist in San José, Costa Rica | Replied on Jan 15, 2021

Hi Matthew,
we really appreciate your feedback. We are happy to know that you enjoyed so much your honeymoon in Costa Rica and all the activities we arranged for you and that we met or surpassed your expectations. Please keep safe and healthy and we hope you will have long-lasting memorable memories of this honeymoon. We will be more than glad to hear from you again if you decide to come visit us again. Thanks for trusting in our expertise. Pura Vida from Costa Rica. Alex

All we can say is WOW RANDALL!
Costa Rica | Dec 5 - Dec 13, 2020

Sandy
Sandy H.
Paradise, NV | Reviewed on Dec 18, 2020

Wow we can't say enough good things about Randall and the trip he created for us. From start to finish it was amazing. It was exactly what we wanted and he even arranged some things we didn't even know we wanted that were perfect additions. During the trip, we made a few modifications like extending our time at the beach and upgrading our rooms and he took care of all of those things efficiently and professionally with exceptional communication. I can't recommend his services enough. THANK YOU RANDALL!

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Dec 18, 2020

Dear Sandy,

Thank you for your kind comments, I really enjoyed planning this trip for you and Tracy and it makes me really happy that you have enjoyed it from beginning to end and if we have to assist you with some last-minute changes to get that, it worths all the effort from our team to give you two at the end a nice memory from your trip to my country.

We hope to have the opportunity to assist you again on a new adventure.

All the best!
Randall

Randall was great
Costa Rica | Nov 14 - Nov 22, 2020

J
Jordan H.
Manhattan, NY | Reviewed on Dec 04, 2020

Randall made a great itinerary we were both very pleased

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Dec 04, 2020

Hey Jordan,

I am glad that you and Owen enjoyed the trip that we arranged for you at the very last minute and that you could take some time off to relax in our country. We hope to welcome you again in a near future.

Best,
Randall

Visiting Costa Rica in Covid times......
Costa Rica | Oct 1 - Oct 11, 2020

Maureen
Maureen D.
Manhasset, NY | Reviewed on Oct 13, 2020
We had a wonderful vacation in Costa Rica! Every site we visited was stunningly beautiful. The side trips to the coffee and living farms were interesting and fun to experience. Alex and Alejandro (local specialist) made every effort to understand what we were looking for and did an amazing job planning out the itinerary in detail. I had a mix of phone/email interactions to finalize our plans. I cannot say enough good things about Alejandro our guide. He was fantastic! He was... Read more

We had a wonderful vacation in Costa Rica! Every site we visited was stunningly beautiful. The side trips to the coffee and living farms were interesting and fun to experience.

Alex and Alejandro (local specialist) made every effort to understand what we were looking for and did an amazing job planning out the itinerary in detail. I had a mix of phone/email interactions to finalize our plans.

I cannot say enough good things about Alejandro our guide. He was fantastic! He was incredibly flexible and creative to deal with the situations on the ground between the Covid restrictions and protests that were going on in various parts of the country. He took us to a range of interesting eateries where we experienced tasty local food.

Costa Rica is taking Covid seriously. Masks are very widely used and you have to wash your hands before entering any place. We are in the early 60ish age group and felt that we were not being put at risk.

We were one of the first international travelers that the country was seeing in seven months. They warmly welcomed us and were very appreciative that we were visiting.

For those of you thinking about going to Cost Rica, jump in! You will have a fantastic holiday with warm, positive memories in the year of Covid.

Local specialist: Adriana Prado
Adriana
Adriana Prado
Local specialist in San Jose, Costa Rica | Replied on Oct 16, 2020

Hi Maureen & Girard,

Thank you very much for your kind words and most important for trusting us your vacation. It is very nice to read about the success of your trip which encourages us to keep working hard towards the future.

We wish you all the best and hope to greet you once again here in Costa Rica.

Kind regards,

The Amazilia Travel Team

It was very easy to plan our trip with the tr...
Costa Rica | Feb 28 - Mar 10, 2020

F
Fran D.
Honolulu, HI | Reviewed on Jul 16, 2020

It was very easy to plan our trip with the trip planner. We were able to choose the types of things that we wanted to do like hiking & eliminate those that we weren’t interested in doing such as no shopping. We could also choose the areas that we wanted to visit. Randall coordinated everything so we didn’t have to worry about transportation or guides. It was all included. It’s a great way to explore such a beautiful country. Our hotels were all very nice. I would recommend KimKim to arrange a trip to Costa Rica.

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jul 20, 2020

Dear Fran,

What a nice surprise to hear from you after all these months. I hope you, Paul and your relatives are doing well.

I certainly want to thank your feedback for the trip that you took to our country last February and it makes me happy to read that you found the whole process very smooth, which is actually the main purpose of our service, to make the vacation arrangements to our clients an unstressful process.

We wish you all health and strength during these difficult times.

Best,
Randall

Where to start - this trip was perfection!!!
Costa Rica | Mar 10 - Mar 21, 2020

K
Kimberley B.
Larkspur, CA | Reviewed on May 05, 2020
Where to start! This trip was perfection. From the greeting at the airport by an incredibly knowledgeable driver who gave us such insight into the area that we already felt at home by the time we arrived at Tabacon. Every tour guide we had was on time, extremely informative (not only about the specific adventure but about the country) and each one had an amazingly warm personality. We saw every animal that we had hoped to see and some we didn't even know about! We started in Arenal; then to... Read more

Where to start! This trip was perfection. From the greeting at the airport by an incredibly knowledgeable driver who gave us such insight into the area that we already felt at home by the time we arrived at Tabacon. Every tour guide we had was on time, extremely informative (not only about the specific adventure but about the country) and each one had an amazingly warm personality. We saw every animal that we had hoped to see and some we didn't even know about! We started in Arenal; then to Monteverde and finished in Conchal. It gave us such an amazing appreciation of so many different aspects of Costa Rica.

When I started thinking about this trip, I had a fairly specific idea of what we wanted to do. This was a trip for me and my 24 year old daughter. Alex and Francisco came up with a custom itinerary that far surpassed anything I could have thought up. They listened to everything I said and turned my ideas into a trip that became a trip of a lifetime. During the planning process they were with me the whole time. Always available by email and phone, to go over any question I had. We were there when the Corona virus just started to impact the US. By the time we left we were one of eight guests at our hotel. During the last week of the trip, the Costa Rican government closed their borders to incoming non-residents. Not only did everything go as planned, but as they were trying to get people home and deal with all of the cancellations, we never felt like we weren't being taken care of.

I could write a book about this trip and how amazing it was and I have Alex and Francisco to thank for that. If I could - I would go back tomorrow morning and have them plan everything. I plan to do just that next year as soon as I possibly can.

Local specialist: Francisco Herrera
Francisco
Francisco Herrera
Local specialist in Heredia, Costa Rica | Replied on Jun 02, 2020

Thank you Kimberly.

We are very glad to hear that you had a wonderful Adventure of a Lifetime here in Costa Rica. We were honored with the opportunity to host you in our country.

Kim Kim exceeded expectations
Costa Rica | Feb 22 - Feb 29, 2020

Lisa
Lisa H.
River Falls, WI | Reviewed on Mar 27, 2020

We had a great time in Costa Rica. Carlos did an excellent job organizing our trip. All of the hotels were wonderful and check-in was seamless. I am usually a do-it yourself travel planner, but would highly recommend KimKim for a work free trip if you would like to go multiple places.

Local specialist: Carlos Rodriguez
Carlos
Carlos Rodriguez
Local specialist in San Jose, Costa Rica | Replied on Mar 27, 2020

Good afternoon Lisa from sunny and shiny Costa Rica!
It was my pleasure make this trip come true for you, I’m si thankful for visiting our country and I ‘m happy about you because Got it!
Thank you for your feedback trip I really appreciate it, I hope you can visit us in the future when everyone will be safe and ready to travel again!
Take care and Pura Vida Amiga!
Carlos.

Wonderful Costa Rica
Costa Rica | Feb 29 - Mar 11, 2020

Erica
Erica D.
New Zealand | Reviewed on Mar 24, 2020

Our trip was wonderful. We saw heaps of fauna and flora and were well looked after by knowledgeable, friendly guides & drivers.
Randall's activity suggestions were appropriate for our group, we enjoyed all of them.
Thanks Randall.

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Mar 24, 2020

Dear Erica,

Thank you for your comments, I am so glad that you and your party have enjoyed the trip that we organized for you and that you have had the chance to watch a lot of flora and fauna, which was the goal for you all since the very beginning.

We hope to have the chance to welcome you again any other time in the future,

Best,
Randall

Our first driver Otto with Desafio was great!...
Costa Rica | Mar 10 - Mar 15, 2020

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Robert S.
Palm Beach Gardens, FL | Reviewed on Mar 22, 2020
Our first driver Otto with Desafio was great! He practiced Spanish with us the whole time so we could converse better the rest of the time. Loved our white water rafting with Steven as our guide. Then Otto safely got us to the Baldi Hotel with s restaurant recommendation in LaFortuna—LaStreet—which we tried one night—wonderful. Really enjoyed the Hot Springs at the hotel! Had a nice hike on the lava flows of the volcano and then a nice dinner at Tabacon Springs and enjoyed their springs... Read more

Our first driver Otto with Desafio was great! He practiced Spanish with us the whole time so we could converse better the rest of the time. Loved our white water rafting with Steven as our guide. Then Otto safely got us to the Baldi Hotel with s restaurant recommendation in LaFortuna—LaStreet—which we tried one night—wonderful. Really enjoyed the Hot Springs at the hotel! Had a nice hike on the lava flows of the volcano and then a nice dinner at Tabacon Springs and enjoyed their springs for an hour—not as hot as Baldi and more crowded. Crowded bus to Monteverde and very bumpy !! But got to Fonda Vela Hotel and enjoyed our Noctural Hike—didn’t think we got to see as much as we expected after we compared our evening with other at our hotel that had done a hike with another company, Really enjoyed the zip lining and since we were the last stop for the bus driver he kindly drove us another 1.5 km to the entrance to the Cloud Forest so we could see it and get a hike in. Were sad to have to head home—but in light of COVID-19 we timed our visit perfectly.

Local specialist: Yenyi Fu
Yenyi
Yenyi Fu
Local specialist in California | Replied on Dec 10, 2020

Hi Robert,

Glad to hear that you enjoyed your trip to Costa Rica. It was really timed to perfection, such that you were able to see everything on your list.

Best,
Yenyi

Perfect planning, perfect execution, perfect vacation
Costa Rica | Mar 9 - Mar 16, 2020

S
Sarah B.
Mint Hill, NC | Reviewed on Mar 21, 2020

Everything Adriana planned was exactly what we were looking for - we somehow managed to zip line, snorkel, go rafting, AND lay around on the beach. Schedules went smoothly, and when there was an update to our excursion (because of the tides), a new voucher was delivered to our hotel and we didn't miss a beat.
This was an incredible vacation. The transportation was great, the hotels were lovely, and the activities were perfect. I can't imagine planning another trip like this to Costa Rica without Adriana's guidance.
I cannot recommend this service highly enough.

Local specialist: Adriana Prado

Costa Rica
Costa Rica | Mar 12 - Mar 19, 2020

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Nancy A.
East Ridge, TN | Reviewed on Mar 21, 2020

Kimkim made my trip to Costa Rica a dream come true. I will be using them for my next trip—for sure!! My transportation, hotels and activities were first class, and they were not possible without Kimkim’s guidance and expertise.

Local specialist: Yenyi Fu
Yenyi
Yenyi Fu
Local specialist in California | Replied on Dec 10, 2020

Thanks for your lovely review, Nancy. I hope we will have a chance to help you with another trip soon.

Best,
Yenyi

Tasmanian’s in Costa rica
Costa Rica | Feb 29 - Mar 8, 2020

Sarah
Sarah L.
Australia | Reviewed on Mar 13, 2020

The guides were great. Getting to different locations was frantic.
We saw some great birds.

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Mar 16, 2020

We are happy that you have enjoyed the trip Sarah and we hope to have you back again in the future on a new adventure.

Best,
Randall

best of Costa Rica
Costa Rica | Feb 26 - Mar 7, 2020

C
Carolynn O.
Canada | Reviewed on Mar 13, 2020

We really enjoyed the itinerary suggested by Carlos. Our favourite place to stay was Senda, Monteverde.

Local specialist: Carlos Rodriguez
Carlos
Carlos Rodriguez
Local specialist in San Jose, Costa Rica | Replied on Mar 13, 2020

Hello Carolynn!

This is Carlos from sunny Costa Rica!

Thank you for visiting us, thank you for thrust in our Travel Agency and my knowledge as a Travel specialist here in Costa Rica!

It was my pleasure having you here, I hope you can return in the future or recommend our country to your friends and family.

Pura Vida Amiga!
Carlos.

Why travelers love kimkim

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