Kimkim Trip Reviews for Costa Rica

4.8
Based on 1,297 ratings
Read 1,297 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great family trip (last minute planning)
Costa Rica | Jun 22 - Jul 1, 2022

J
Jackie J.
Medford, MA | Reviewed on Jul 24, 2022
We had a spectacular time in Costa Rica. Sergio assisted us in an itinerary that met our interest in adventure, variety and family time. He was there through the entire time as things needed to shift because of weather or road closures - and also just to provide recommendations as we went along. The tours and guides he matched us with - from rafting to hiking to surfing - were all wonderfully competent and personable. Read more

We had a spectacular time in Costa Rica. Sergio assisted us in an itinerary that met our interest in adventure, variety and family time. He was there through the entire time as things needed to shift because of weather or road closures - and also just to provide recommendations as we went along. The tours and guides he matched us with - from rafting to hiking to surfing - were all wonderfully competent and personable.

Hotel Reviews
Casa Turire
Turrialba

Nice place, pool / bikes are great additions.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auténtico Hotel
San José
Congo Bongo EcoVillage Costa Rica
Manzanillo, Limon

Amazing experience - but be sure to note that you are living "outside" for much of the time - and will likely want to bring your own food. The walk to the beach is spectacular.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Surfing on the Caribbean Coast
Surfing on the Caribbean Coast
Costa Rica

Super accommodating and encouraging staff - wonderful place for beginners to feel successful.

Quality of Experience
Guides, Drivers and Staff
Chocolate Tour
Chocolate Tour
Costa Rica

Loved their enthusiasm / knowledge and the story of how they are making a difference in their community. Will change how we choose/eat chocolate!

Quality of Experience
Guides, Drivers and Staff
Half-Day Nature Hike at La Selva
Half-Day Nature Hike at La Selva
Costa Rica
Pacuare River Rafting
Pacuare River Rafting
Turrialba

Wonderful guides. We didn't get to do the Pacurare but they made the best of if.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Jul 28, 2022

Hi Jackie!

I am so glad that you had a great experience, I hope you have many lasting memories with your family about your trip. to Costa Rica.

Cheers!
Sergio

Ups and downs but overall ok experience.
Costa Rica | Jun 30 - Jul 14, 2022

E
Erica B.
Poland | Reviewed on Jul 21, 2022
Ours was a mixed experience using Kim Kim. The design and booking process was AMAZING. Bryan was super responsive, very patient, and really dedicated to making sure we ended up with a trip that we loved. The implementation of the plan wasn’t as smooth in all cases. Bryan handed us over to someone else - Charlotte - for on the ground logistics who was also so incredibly responsive and patient. We had to change a number of things because of a tropical storm and Charlotte was quick to make... Read more

Ours was a mixed experience using Kim Kim. The design and booking process was AMAZING. Bryan was super responsive, very patient, and really dedicated to making sure we ended up with a trip that we loved. The implementation of the plan wasn’t as smooth in all cases. Bryan handed us over to someone else - Charlotte - for on the ground logistics who was also so incredibly responsive and patient. We had to change a number of things because of a tropical storm and Charlotte was quick to make everything — including new additions and added requests — happen very quickly. Where it wasn’t as successful was in the details. It did not feel as if Bryan or Charlotte had visited the hotels themselves(recently) or had any intimate knowledge on quality. I’ve used numerous travel agents in the past and they are typically able to say, listen, I know the photos on the website are amazing but….in real life the rooms are run down, noisy, etc. Speaking candidly, three of the four hotels we went with were mediocre — one was straight up bad (for which Charlotte got us some credits)— and I would have expected better insight from people on the ground. The hiking excursions they planned were absolutely spectacular — we asked for, and got, private guides that could move at a family pace, engage kids, teach our about ecosystem, and not hassle us over being 15 late with a meal or needing an extra potty break. Truly, the vendors and guides they connected us with made the trip. The local transportation was hit or miss — in some places we could leave a bag in the car while we hiked and in others it was more of a taxi drop/off pick up — which is fine — but the communication about this was spotty and unclear. There was also a catamaran booking where we were on a 90+ person boat that was dirty, had blaring music, and cafeteria food when we agreed to a small group boat, with a guide who would point out wildlife and a BBQ lunch. The whole point of our trip was to be in a quiet setting that respected nature and was as private as possible — so this booking really made us feel like Bryan and Charlotte did not understand the point of the trip — we don’t care about mishaps but this made us feel like we weren’t on the same page about the experience we were looking for and had been talking about. In the future this has made me realize that although Kim Kim is easy to use and so convenient as a platform, if you don’t connect — really connect — with your trip planners on quality and expectations the details could get lost in translation. Normally I select a travel agency or excursion company because of their values and how they describe their trips and partners and so I know I’m working with a company that is on the same page as me in terms of hotel quality or excursion vibe — with this experience I didn’t have that and in the end, felt it in the details. So a mixed bag — lots of learning on my side — and deep respect for much of what I got on the Kim Kim side.

Hotel Reviews
El Establo Mountain Hotel
Monteverde

El Establo was okay. We had two rooms — one was a duplex with two king beds (311), one was a standard room with two queens (204). The duplex would be good for kids but the stairs are totally open so not ideal for little ones. Overall the rooms were dark and rundown. Internet was really bad, hot water was limited, and definitely nothing luxurious about either room but both had nice balconies and lovely views — but no furniture to sit on. Breakfast was really good but the food we ordered from room service after a long day of hiking — pizza and rice stir-fry — was literally inedible (not an exaggeration) and very expensive. The property is huge — and pretty — and there are shuttles to take you everywhere if you don’t want to/can’t walk but the overall vibe is just super disconnected and impersonal. The service was odd — breakfast crew was awesome and helpful but then it took 3 calls and a personal trip to reception to get a room service menu or an extra blanket. There was nothing awful about it and since we spent most days on hikes and tours, we were fine to crash here at the end of the day but we also were not impressed at all. The location is good for views and walkable to butterfly garden and Valle Escondido and a quick taxi from downtown but if I return I would definitely try someplace else.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Springs Resort
La Fortuna

The Springs, like Peace Lodge, gets the service aspect down 100%. They do not miss any details and are totally focused on making sure adults and kids have whatever they need to relax and enjoy. The property is big but they run you wherever you want to go on golf carts. We had two adjoining rooms (610-611) and they put my parents right next door without us even asking. The rooms are nice — not luxurious but spacious and super comfortable. The food was really good — again, nothing out of this world but really solid. The hot spring pools were a hit for everyone and the kids could be in the main one for hours. The large pools weren’t the cleanest which was my only issue but they are heavily used. There is a swim up pool vibe — fun, music, cocktails and so If you are looking for luxury or quiet this isn’t it. We did a lot of hiking and so only used the pools for an hour or so between or after excursions and so it was fine for us for these pop ins. Overall, a really solid comfortable choice for families or groups. If only adults, I would likely look for something a bit more unique.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms and restaurants were spotless — the main pool area not as much. Lots of floating hair (no joke) and the area by the swim up bar was rundown and not clean.
Peace Lodge
Vara Blanca

We stayed at Peace Lodge our first two nights in Costa Rica. No words to describe how lovely our experience was — every detail was thought about, from your name on tiles outside your room to the fire going and late night snacks waiting for the kids upon arrival. The rooms have natural indoor living gardens and jacuzzis in the bathrooms. The balconies have hammocks, jacuzzis, hummingbird feeders and the views are staggeringly beautiful. The food — at breakfast and in the restaurants was fabulous — and literally, any change or request was honored without an issue. One of our bags did not arrive and they opened the gift shop after hours so we could buy our son a few things!!! And the grounds are truly spectacular — the exhibits are small but lovely and the waterfall loop a truly perfect hike with kids on day one. Trout lake was also really fun — even in the rain :-) Just can’t say enough good things — it’s about the details — the staff were just absolutely extraordinary and we loved our experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

We found Hotel Costa Verde to be mediocre and, based on our room location, the opposite of a beach vibe. We were in the A block of rooms which is right on the road. It was really loud - lots of trucks and cars and people yelling. If your room is away from the street and near the beach, I could imagine having a different experience. We had two rooms A7 and A8. A8 was upstairs and had a sitting room, high ceilings, kitchenette, balcony with a far away ocean view + 2 queens and a bunk bed. A7 had the same bed set-up, kitchenette, and balcony but had really low ceilings and was dark and depressing. The top bunk in A7 was not usable given the ceiling height and fan placement. Both rooms were run down and dingy — rusted faucets, gross molding and corners, and bedding that could really use an upgrade — the A/C is run by a key so you can’t leave it on, the hot water is super unreliable, and you are supposed to use the same towels for pool and shower. The A block has its own cute pool but requires driving to the beach which, with little ones, is a hassle. Breakfast is made to order and was good — the other restaurants were totally overpriced for the quality — especially when you have such good food at local restaurants nearby. The staff was nice but not really service oriented — the overall experience was more “hostel” than “hotel”.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Riviera Hotel B&B
Heredia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Morning Catamaran Adventure with Barbecue
Morning Catamaran Adventure with Barbecue
Manuel Antonio

This was terrible! It is a 100 person boat with terrible blaring music and filthy conditions. The floors are gross after two minutes from all the people, spilled food, soggy snacks. Someone vomited and it wasn’t cleaned up for an hour. The food was nasty — packaged cookies and soggy fruit for snacks and awful large plastic cafeteria trays of rice and fish served to people standing in long lines for lunch. There was someone on a loud speaker saying look at this volcanic rock or that beach but no information worth listening to. There was a water slide that was open for an hour and “snorkeling” — which means they handed out life jackets and masks and said if you don’t know what you are doing, don’t go because we are far from a hospital (not joking). Honestly, it was terrible and dirty and we could not wait for it to be over.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jul 29, 2022
Dear Erica, Thank you very much for your feedback. It is much appreciated by us because we always strive to improve. I am happy to know that you have enjoyed the hiking excursions so much because we have tour guides that work hard to show the best of Costa Rica's biodiversity. We will share your comments with the guides and drivers involved. In regards to the hotels, we do visit them regularly but it is possible we have never got to see the exact rooms you stayed in, and that is why it... Read more

Dear Erica,

Thank you very much for your feedback. It is much appreciated by us because we always strive to improve.

I am happy to know that you have enjoyed the hiking excursions so much because we have tour guides that work hard to show the best of Costa Rica's biodiversity. We will share your comments with the guides and drivers involved.

In regards to the hotels, we do visit them regularly but it is possible we have never got to see the exact rooms you stayed in, and that is why it is so valuable when clients point out details like the ones you mention since it gives us the opportunity to follow up with the hotels and make sure future clients do not end up in less convenient areas of the hotel properties. Once again, thank you for taking the time to share your experiences, and despite the fact that not everything was perfect,

I hope you will treasure many special memories from your visit to our country.

Warm Regards,
Bryan

Amazing Costa Rica trip planned by Kimkim
Costa Rica | Jun 22 - Jul 4, 2022

W
Wei S.
Bellevue, WA | Reviewed on Jul 19, 2022
We have always wanted to visit Costa Rica to see the amazing animals in their natural habitate. However, we just didn't have the time and energy to plan a big two-week trip. Reading endless reviews for many tours and deciding on which region/city to visit. So, we decided to use a travel agency for the trip planning. I found Kimkim from online searches and liked the fact that until the trip is finalized to my liking, we don't need to pay for anything. Brittany was amazing in getting exactly... Read more

We have always wanted to visit Costa Rica to see the amazing animals in their natural habitate. However, we just didn't have the time and energy to plan a big two-week trip. Reading endless reviews for many tours and deciding on which region/city to visit. So, we decided to use a travel agency for the trip planning. I found Kimkim from online searches and liked the fact that until the trip is finalized to my liking, we don't need to pay for anything. Brittany was amazing in getting exactly what we were looking for. We only had to book our own flights, and the rest was handled by her. We were a little worried if a driver or tour guide wouldn't show up as we had scheduled before we went on the trip. As Brittany had told us that hasn't happened yet, they were all on time and even arrived earlier than us. We had 0 incidents of any issue with the drivers and tours. They were all very professional and knowledgable! We had a problem with one of the hotels mistakenly charged us at the checkout. I contacted Brittany and Kimkim's emergency phone number and got a response in 10 minutes! They even handled sorting out everything with the hotel after we left Costa Rica. I am really happy that we chose to work with Kimkim for this trip. Otherwise, we would have to spend so much time on our own to plan for the trip and still not know if things would work out. We would have definitely had a lot of hassle to have to deal with correcting the mistake of the hotel charges on our own. I would highly recommend Kimkim to anyone who is planning on a bigger trip to a country that they are not familiar with, or just don't have the time to plan the trip themselves, or don't want to risk having things go wrong on your trip.

Hotel Reviews
Baldi Hot Springs Resort, Hotel & Spa
Fortuna

I like the hot spring pools and the location of the hotel. The staff is great here too. The rooms are very nice as well. The thing we don't like about this hotel is the food is not great. Breakfast was included and it was pretty good. Lunch and dinner here in their restaurants are not great. We especially didn't like their Italian restaurant food. The dinner buffet was ok ($20/person, kids has a discount) for up to two times there. Then it gets pretty boring.

Authenticity & Character
pools are pretty nice
Location
close to hotsprings
Staff
very friendly
Cleanliness & Comfort
very clean
W Costa Rica - Reserva Conchal
Guanacaste

High-end hotel. The food is pretty good, but pricey. We had all inclusive packages, so we didn’t have to worry about the price. Their sushi is not that great though. Best of this hotel is that you get to see the howler monkeys and coatis and other creatures close up. We took several tours to see wildlife and actually saw the howler monkeys most close up right on the trails of this hotel. It also has a nice beach. You can check out kayaks, body boards. There are also local tour vendors on the beach by the hotel, so you could do horseback riding, ATV type of things on your own. I would recommend this hotel.

Authenticity & Character
Location
Staff
We didn't like the person at the checkout. Other people were great.
Cleanliness & Comfort
Activity Reviews
Chocolate Farm Visit & Workshop
Chocolate Farm Visit & Workshop
Arenal/La Fortuna

I personally liked this low key tour. My kids also liked it. There is no factory here, just some trees. I think we just liked watching them making chocolate and us tasting chocolate. If you just want to do something less physically demanding, and your hotel is close to this farm, I would recommend it.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Walk
Arenal Hanging Bridges Walk
Arenal/La Fortuna

A very easy walk in a well maintained park. Saw a lot of monkeys there. The guides were very knowledgeable. I would recommend this one!

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Sailing Adventure with Barbecue
Catamaran Sailing Adventure with Barbecue
Costa Rica

The water wasn't clear so we couldn't see any fish. It was fun being on the catamaran, but we've done it a number of times before. We saw one sea turtle on this tour. If you have done catamaran at other places, I would just skip this one.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Venado Cave Spelunking & Exploring
Venado Cave Spelunking & Exploring
Arenal/La Fortuna

Love this one! How often do you get to explore 15-million year old caves! I wrote a google review for this too. Highly recommend doing it at least once in your life.

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Discovery Walk
Sloth Discovery Walk
Arenal/La Fortuna

Great fun doing the night tour. Got to see creatures that are active at night. If you haven't done a night tour before, I would highly recommend it. Our tour guide was super knowledgeable and fun too.

Quality of Experience
Guides, Drivers and Staff
Transport
Proyecto Asis Wildlife Rehabilitation Center Volunteer Experience
Proyecto Asis Wildlife Rehabilitation Center Volunteer Experience
Arenal/La Fortuna

Got to see animals close up and learned a lot. The guide was fun and had a lot of stories to tell. We also did hands-on food preparation (cutting veges) and making fun fodd containers, and then saw them enjoy our prepared food. Kids loved it especially.

Quality of Experience
Food
There was water, coffee and cookies served.
Guides, Drivers and Staff
Transport
Mangrove & Estuary Safari by Boat
Mangrove & Estuary Safari by Boat
Costa Rica

The guide was nice, but there were hardly any animals we saw. I know there is a lot of luck envolved in these nature tours. It was fun seeing mangroves and monkeys though. We were able to see monkeys close up on our hotel's campus later. So if you want to see monkeys, I would still recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Our Costa Rica adventure! 🇨🇷
Costa Rica | Jun 29 - Jul 8, 2022

Esther
Esther B.
Indio, CA | Reviewed on Jul 18, 2022
Our trip to Costa Rica was absolutely inspiring and every destination was as breathtaking as the one before! Having Brittany to guide our planning through every step of the way eliminated so much of the stress and confusion of traveling to a place that I had only dreamt of visiting but in reality, didn't know much about and honestly, didn't even know where to begin. Her suggestions were right on point, almost as if she knew us personally. Every single booking from lodging to transportation... Read more

Our trip to Costa Rica was absolutely inspiring and every destination was as breathtaking as the one before! Having Brittany to guide our planning through every step of the way eliminated so much of the stress and confusion of traveling to a place that I had only dreamt of visiting but in reality, didn't know much about and honestly, didn't even know where to begin. Her suggestions were right on point, almost as if she knew us personally. Every single booking from lodging to transportation was flawless. Even during an emergency evacuation, she took time to make rearrangements for us and communicated with me during the times of uncertainty and after the fact to ensure that our trip continued smoothly and safely. Having that peace of mind is simply priceless. Aside from that, we are blessed with added experiences and memories that my family will treasure for the rest of our lives. With all the different destination offerings and my family's love for travel, there is no doubt in my mind that we will book through kimkim.com again soon!

Hotel Reviews
Hotel Arenal Lodge
Fortuna

All staff was amazing (with the exception of one). We felt right at home in this cozy lodge. My son even made friends with the children of guests visiting from Germany. They communicated through Google Translate, lol. This was probably my favorite part of our Costa Rica trip!

Authenticity & Character
Location
A bit isolated if you plan to really get away.
Staff
Everyone was simply amazing 👏 with the exception of one person.
Cleanliness & Comfort
Clean-yes, but the beds were a bit hard.
Hotel La Mariposa
Manuel Antonio

Very cute and quaint and the wildlife was impressive. The monkeys and birds were on full display. Breathtaking!

Authenticity & Character
Cozy and peaceful
Location
Near town and beach
Staff
Always polite
Cleanliness & Comfort
Clean-yes, but once again, beds were not the most comfortable
Pachira Lodge
Tortuguero

There are so many activities within the hotel and you will not experience a single dull moment. Immerse yourself in the natural surroundings and simply enjoy!

Authenticity & Character
Location
Staff
Their energy is contagious
Cleanliness & Comfort
Cleanliness was good, not so much the beds.
Local specialist:

This family trip to Costa Rica had it all
Costa Rica | Jul 3 - Jul 14, 2022

D
Donna M.
San Jose, CA | Reviewed on Jul 18, 2022

This family trip to Costa Rica had it all: adventure, learning, views, nature, rainforest, beach, ocean, river, hot springs, volcano, hikes, hanging bridges, zip lines, animals, waterfalls and FUN!!
We loved it!!
The program of activities each day was well balanced so we always had time to also explore a little more by ourselves and enjoy meeting locals and tasting delicious food. The weather was amazing in the sense that even though it was the rainy season we only had one rainy day and a couple of nights when it rained some, but this never held us back.

Local specialist:

Pura Vida!
Costa Rica | Jul 4 - Jul 16, 2022

Sonya
Sonya P.
Austin, TX | Reviewed on Jul 17, 2022
We loved Hotel Costa Verde in Manual Antonio. The guided tour in the park was top notch! We saw bats, sloths, hummingbirds, monkeys and different types of birds. Having a telescope to see the animals up close was the best! Our driver Kendall was very friendly and accommodating. We had him for 2 legs of the trip-San Jose to Manual Antonio and Manual Antonio to Arenal. Canyoning and whitewater rafting in La Fortuna was so much fun! We also enjoyed the zip lining in Monteverde. Read more

We loved Hotel Costa Verde in Manual Antonio. The guided tour in the park was top notch! We saw bats, sloths, hummingbirds, monkeys and different types of birds. Having a telescope to see the animals up close was the best! Our driver Kendall was very friendly and accommodating. We had him for 2 legs of the trip-San Jose to Manual Antonio and Manual Antonio to Arenal. Canyoning and whitewater rafting in La Fortuna was so much fun! We also enjoyed the zip lining in Monteverde.

Hotel Reviews
Tamarindo Vista Villas (Best Western)
Tamarindo

There’s no reception/lobby area. You check in at a tiny stand alone that looks like it was a security guard office at one time. After check-in, no one helped us with our luggage, which required us to go up an unpaved driveway. Upon entering our room we were hit with an extremely strong chemical odor. We went back down to the office, they told us they just finished working on the bathroom tile and paint, which explained the strong smell. They immediately switched our room to another which didn’t have an odor. We had a nice view of Tamarindo beach. The ac in our kids’ room never worked properly. It never cut the humidity or cooled the room down. We asked maintenance to fix it but it was never fixed properly. It was slightly cooler but still sticky and humid in the room. Breakfast orders need to be placed the day before and indicate when you want to eat. We never had the free breakfast because we didn’t want to plan what and when we wanted to eat the day before! The pool is very large and nice to swim in. There’s a hot tub, but the water isn’t warm at all! There’s also a pool bar. Fair warning: there’s a party every Friday night in which there’s an open bar for 2 hrs. It’s open to guests and they charge for the public to enter. The hotel provides earplugs to guests knowing that the loud music from the band and DJ go on until 2-3 am!!! It’s a great party if you plan to dance until the early morning. Not so great if you have an early flight out the next day.

Authenticity & Character
Location
Within walking distance to the center of town
Staff
Stop requiring guests to submit breakfast order the day before. We don’t know what we want or when we want to eat. We’re on vacation!
Cleanliness & Comfort
Monteverde Country Lodge
Monteverde

This lodge is charming. It isn’t close to town so it’s a hilly walk into the downtown area. Rooms lack air conditioning and it was quite stuffy and warm at night. We left the windows open but there wasn’t a cross breeze. I think ceiling fans would be a great addition. There’s no pool onsite, but we got to use the pool a Poco a Poco, which is very nice! I highly recommend going there to use their facilities. The room we were in was very small, but our kids were in a larger room. We were supposed to have a room with 3 beds for our 3 kids, but they gave us a room with only 2 beds. When we asked about correcting it, we were told our kids had to be in another building. We decided to keep them closer to us and the girls shared a bed. The food at their restaurant was the best we had on our trip. The breakfast buffet was ok but the food on their menu was delicious! The only other things was the water pressure in our shower was low. The water came out in a single steam and alternated between hot and cold temps. I would start the shower hot and while I was washing my hair, it would turn cold. Also you can’t flush toilet paper here. It’s a custom in many parts of the country, but I prefer to flush my toilet paper.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

Gorgeous views of the coast! The staff is friendly and the property is beautiful. The walk to the beach was easy and we loved hanging out at the adults only pool with bar service. The free breakfast was very good! You ordered from a menu instead of eating off the buffet. Every morning we heard the howler monkeys and we saw a sloth and capuchin monkeys hanging out by the pool.

Authenticity & Character
The grounds were beautiful and well maintained. The lighting is unique! It was nice having a full size refrigerator, microwave and sink in the room.
Location
Staff
The restaurant staff and bartender at the adults only pool.
Cleanliness & Comfort
Arenal Volcano Inn
La Fortuna

The WiFi is terrible here. We couldn’t get a signal most of the time we were here. The pool and hot tub is nice. You have to make reservations to use the hot tub. The rooms are small and dated, but comfortable. The breakfast is a buffet and was the same each day. They would change out the protein, but everything else was the same. We loved the staff here! The restaurant serves delicious entrees for dinner. We didn’t have lunch there.

Authenticity & Character
Updating the rooms and restaurant.
Location
Closer to town. We had to take a taxi into the downtown area.
Staff
The young man working the buffet gave great customer service. He greeted everyone with a huge smile.
Cleanliness & Comfort
Activity Reviews
Monteverde - Hanging Bridges Guided Hike & Zip-lining tour
Monteverde - Hanging Bridges Guided Hike & Zip-lining tour
Monteverde

We enjoyed the zip lining, but would skip the guided hike on the hanging bridges.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal - Whitewater Rafting on the Sarapiquí River
Arenal - Whitewater Rafting on the Sarapiquí River
Arenal/La Fortuna

It was a thrilling experience! We loved it!! Not for those who aren’t physically fit. Requires strong paddling and the ability to keep your body inside the raft. The rapids are rough and we saw other rafts turn over and people fell out of the rafts. Not recommended for young children under 13 yo.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hiking Tour & EcoTermales Hot Springs & Meal
Arenal Volcano Hiking Tour & EcoTermales Hot Springs & Meal
Arenal/La Fortuna

We didn’t care for the hike. It was boring and it rained on us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Canyoning Tour
Canyoning Tour
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio

Saw lots of wildlife through a telescope.

Quality of Experience
Guides, Drivers and Staff
Our guide was fantastic! Super knowledgeable and enthusiastic!
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jul 19, 2022

Hi Sonya,

Thank you so much for your review and feedback about the properties! We will share this with the local tour operators to let them know to keep up the amazing work.

Best,
Randall

Exciting Vacation In Costa Rica
Costa Rica | Jul 2 - Jul 13, 2022

Craig
Craig W.
Canada | Reviewed on Jul 15, 2022

We had a great vacation with the help of Sergio and his team.

We had to make changes due to weather and Sergio was able to rebook transfers and added an additional tour. It was so nice to be able to have all this done after a simple phone call.

We also had a medical issue, and Sergio was able to provide support.

Having someone local who can make arrangements behind the scenes was invaluable.

We called Sergio often, and he was always pleasant and helpful.

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Jul 28, 2022

Hi Craig,

I am so happy to know that you and your family had a great time in Costa Rica!
For me and the Serendipity Adventures team, it was a pleasure :)

Sergio

Pura Vida!
Costa Rica | Jun 30 - Jul 9, 2022

Juanit
Juanit F.
Canada | Reviewed on Jul 14, 2022
Dennis and the team at Green World Adventures were so hospitable to work with; I’m so glad we were put in touch through KimKim. They looked out for us while we were in Costa Rica, even adjusting our itinerary and booking us new accommodation and transfer when a tropical storm put a twist on our plans. All our accommodations met or exceeded our expectations, and the transfers were all comfortable. Shout out to Philippe from GWA for driving us some long distances but maintaining his... Read more

Dennis and the team at Green World Adventures were so hospitable to work with; I’m so glad we were put in touch through KimKim. They looked out for us while we were in Costa Rica, even adjusting our itinerary and booking us new accommodation and transfer when a tropical storm put a twist on our plans. All our accommodations met or exceeded our expectations, and the transfers were all comfortable. Shout out to Philippe from GWA for driving us some long distances but maintaining his friendliness and calm the whole time. I will definitely be recommending KimKim to friends for its ease and reliability and GWA for their professionalism and expertise in Costa Rica. Beautiful country and wonderful memories- Pura Vida!

Hotel Review
Tamarindo Diria Beach Resort
Tamarindo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Guided Exploration of Tortuguero National Park
Guided Exploration of Tortuguero National Park
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Dennis Salas
Dennis
Dennis Salas
Local specialist in Cartago, Costa Rica | Replied on Jul 14, 2022

Juanit, we are all very happy at Green World Adventures to know that you had a wonderful experience in Costa Rica with you family. We are also happy to know that you enjoyed the places you visited and that our service was what you expected. I hope to see you around one more time. Pura Vida!!!

Costa Rica - AMAZING EXPERIENCE
Costa Rica | Jul 2 - Jul 9, 2022

V
Vatsal A.
Dallas, TX | Reviewed on Jul 13, 2022
Words cannot describe the amazing experience we had on our trip to Costa Rica through KimKim. Charlotte made it so easy to help us plan an itinerary that was perfect for our family needs, interests, and desires. They provided such great advice, flexibility, and kindness both before the trip and during. We also had Sergio Amador as our professional guide while we were there and I must say we would not have had the same experience without him. His knowledge, expertise, and friendship helped... Read more

Words cannot describe the amazing experience we had on our trip to Costa Rica through KimKim. Charlotte made it so easy to help us plan an itinerary that was perfect for our family needs, interests, and desires. They provided such great advice, flexibility, and kindness both before the trip and during. We also had Sergio Amador as our professional guide while we were there and I must say we would not have had the same experience without him. His knowledge, expertise, and friendship helped make it a trip we will never forget. We already want to come back because of them! I would highly recommend you use Charlotte, Sergio, and their team for your trip to Costa Rica.

Hotel Reviews
Cala Luna Boutique Hotel & Villas
Guanacaste
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Springs Resort
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Catamaran Sailing Tour
Morning Catamaran Sailing Tour
Costa Rica

Breathtaking views and amazing service from the staff on the catamaran.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Palo Verde National Park Boat Exploration
Palo Verde National Park Boat Exploration
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Observation Night Tour
Sloth Observation Night Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Private Arenal Hanging Bridges Walk
Private Arenal Hanging Bridges Walk
Costa Rica

Breathtaking views and hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Nature Walk in Danaus Eco-Center
Guided Nature Walk in Danaus Eco-Center
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Private Canopy Zip line tour
Private Canopy Zip line tour
Costa Rica

This was amazing. We felt like we had the whole rainforest to ourselves, and the guides made us feel so welcomed, safe, and comfortable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Jul 13, 2022

Hi Vatsal,
Thank you for our amazing review :-D
It was a true pleasure to plan and operate this trip for you, and we sure hope it will not be long before we can start working on a trip plan for your next visit to Costa Rica!!

Kind Regards,
Charotte

What an awesome trip... lifelong memories mad...
Costa Rica | May 25 - Jun 10, 2022

A
Abby S.
United Kingdom | Reviewed on Jul 13, 2022
What an awesome trip... lifelong memories made! The trip Olman planned way exceeded our expectations and he went above and beyond to accommodate our needs and requirements. Every single trip and transfer went smoothly, every hotel fitted our needs exactly and he planned a fun and fascinating variety of trips for our group (three adults and two young kids). Hotel Tifakara was our favourite hotel overall - their beautiful gardens were bursting with wildlife! We saw toucans, a turtle,... Read more

What an awesome trip... lifelong memories made!

The trip Olman planned way exceeded our expectations and he went above and beyond to accommodate our needs and requirements. Every single trip and transfer went smoothly, every hotel fitted our needs exactly and he planned a fun and fascinating variety of trips for our group (three adults and two young kids).

Hotel Tifakara was our favourite hotel overall - their beautiful gardens were bursting with wildlife! We saw toucans, a turtle, hummingbirds, dragonflies and so many frogs including of course the tree frogs, who we even found on our veranda. From there, we went on a hike around the Arenal volcano lava fields with Franklin, who told us so much about the plants and creatures that it took us 20 minutes to leave the car park! My budding David Attenborough son adored him and he even managed to time our hike to finish at the cafe exactly as the rain arrived!

We went in the May/June rainy season so did expect lots of rain... some days we were lucky, others not so. Our zip lining trip in Monteverde was disrupted by nearby lightning which meant we had to evacuate the course through the forest in the drenching rains. The guides were extremely professional and we felt absolutely safe throughout. We felt that it actually added to our experience with a properly adventurous jungle trek but if you don't fancy the extra adventure suggest zip lining earlier in the day before the rains come in.

We stayed in Espadilla Ocean Club villas in Manuel Antonio which was a lovely change from hotels and so close to the beach! The national park is beautiful and we saw two and three toes sloths, an anteater, howler and capuchin monkeys amongst many other things. It was a very easy trek, with water pipes along the way and a cafe too. Although it was busier than other places we visited, it didn't feel overcrowded.

From Manuel Antonio, Olman arranged an onward transfer to Sierpe as we had arranged a separate tour in Corcovado and then arranged our return trip to San Jose via a flight from Drake Bay.

I can't recommend Olman enough if you're planning a trip to Costa Rica. We'd approached several other travel agents and they just didn't seem to have the in depth local knowledge or flexibility required to put together a trip that suited our needs, wants and budgetary requirements so well. Thank you so much Olman!

Hotel Reviews
Buena Vista Chic Hotel
Alajuela

Lovely hotel, great restaurant, friendly staff and they were very accommodating with our request for a late check out. It's up in the mountains so quite cool and the pool is unheated, plus we couldn't find anything to do within walking distance. This was supposed to be our pre-travel pool day so we altered our plans and went into San Jose instead. Entirely our fault as we asked to stay here but with hindsight, we'd have been better staying closer to San Jose or the airport

Authenticity & Character
Location
A little too far from the airport to be a transit hotel.
Staff
Cleanliness & Comfort
Tifakara by the Waterfall
La Fortuna

Great food, lovely rooms and pool area, incredible gardens. If you want to spot a tree frog, this is the place to go! Loved the hot tubs as I could relax in there while the kids played in the pool.

Authenticity & Character
Felt like a unique place to stay
Location
Peaceful, walking distance to La Fortuna waterfall and a short taxi ride to the town
Staff
All friendly and helpful
Cleanliness & Comfort
Clean and comfortable. Could do with more storage space in the rooms though.
Cloud Forest Lodge
Monteverde

Beautiful gardens. Loved seeing all the hummingbirds from the bar. Bungalows were clean and comfortable. The steak was incredible but the rest of the menu not so impressive.

Authenticity & Character
Very characterful
Location
Peaceful, great views.
Staff
Cleanliness & Comfort
Espadilla Ocean Club
Manuel Antonio

Beautifully designed, clean and comfortable. Lovely spot, very near the beach where you can hire loungers, get a massage etc. Cosy little private pool area where I wiled away a morning reading in the hammock and watching the capuchins eating mangos in the tree above. Note that breakfast is not included (we thought it was), but there is a supermarket nearby and the kitchen is fine but fairly basic.

Authenticity & Character
Location
Staff
No one around who spoke English until the last day and no instructions (would be useful to have things like wifi passwords, local restaurant recommendations, etc). Cleaning/ caretaking staff we saw were great, however.
Cleanliness & Comfort
Hampton by Hilton San José Airport
Alajuela

We only stayed here for one night, on arrival in Costa Rica so we were somewhat jet lagged. The staff were very friendly and welcoming and the breakfast buffet was incredible!

Authenticity & Character
Not very characterful, that that wasn't what we were looking for
Location
Very close to the airport
Staff
All friendly and welcoming
Cleanliness & Comfort
Spotless
Activity Reviews
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Lovely park with lots of wildlife but busier than other areas so harder to see mobile wildlife

Quality of Experience
Guides, Drivers and Staff
Worked hard to spot larger wildlife for us. Would have been nice to have more explanation of the plants too.
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

Incredible zip lining over the forest canopy. The day started well but the rain set in half way around the course, followed by nearby lightning. We were separated from the rest of the group as we'd gone first and had to evacuate the course though the forest. The guides were very professional and we felt safe thoughout. They took great care of us and even lent their waterproofs to the kids (we were completely unprepared for a jungle trek in the rain!). I thought the kids (7 & 9) would have been frightened but they loved the adventure of it and it ended up being one of the highlights of the whole holiday!

Quality of Experience
Guides, Drivers and Staff
They snapped from laid back fun mode to emergency mode when we had to evacuate. Not only kept us safe but made us feel safe too.
Transport
Peñas Blancas River Floating Safari Adventure by Raft
Peñas Blancas River Floating Safari Adventure by Raft
Arenal/La Fortuna

Great experience, though we didn't spot quite as much wildlife as we'd hoped. The 'real' hot chocolate at the end was delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Rainforest Night Walk
Rainforest Night Walk
Arenal/La Fortuna

Daniella worked very hard to spot all sorts of interesting creatures for us - we even saw some surprisingly active sloths in the trees.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
El Silencio Hike & Visit to Ecotermales Hot Springs
El Silencio Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna

Franklin was awesome and extremely knowledgable. I wish he'd come on all our trips as I felt like there was so much we were missing through lack of knowledge! The hot springs were amazing. Really clean and well designed. Start at the cooler end and enjoy a cocktail.

Quality of Experience
Food
Guides, Drivers and Staff
They rearranged our hike time to avoid the rain - it was more awkward for them but a much better experience for us.
Transport
San José - Arenal - Visit to La Paz Waterfall & Gardens
San José - Arenal - Visit to La Paz Waterfall & Gardens
Costa Rica

A great opportunity to see lots of the wildlife in captivity that we'd be seeing in the wild later on. All seemed ethical (rescue animals etc) and well kept.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jul 13, 2022

Hello Abby,

I am so happy to know you have enjoyed an unforgettable trip to our country.
From the beginning, I knew you will have a terrific time in Costa Rica because of all the destinations you wanted to visit.

Thanks for your review of the activities and hotels.

Let's hope you can visit our country again in the future to continue discovering new attractions.

Pura Vida!
Olman

This was the best trip ever!!!
Costa Rica | Jun 22 - Jun 30, 2022

Mary
Mary V.
Ahwatukee Foothills, AZ | Reviewed on Jul 11, 2022
I tried planning our trip to Costa Rica on my own but then someone told me about kim kim.com and what a fantastic tip that was! Brittany did an incredible job listening to what I was hoping for in this trip and then planning every detail to make it worry-free and even better than I'd dreamed! She organized all of our transportation and the service was impeccable with courteous, friendly and informative drivers who were always on time. Although I changed my mind a time or two prior to the trip... Read more

I tried planning our trip to Costa Rica on my own but then someone told me about kim kim.com and what a fantastic tip that was! Brittany did an incredible job listening to what I was hoping for in this trip and then planning every detail to make it worry-free and even better than I'd dreamed! She organized all of our transportation and the service was impeccable with courteous, friendly and informative drivers who were always on time. Although I changed my mind a time or two prior to the trip on timing or excursion ideas, Brittany was very responsive and accommodating making it such a pleasure to work with her. And the excursions were so much fun! We absolutely loved our trip to Costa Rica and I'll never plan another big trip without KimKim. The pricing was fair and so worth every penny for peace of mind and the most well-executed vacation we've ever had. Thank you Brittany for your incredible expertise. We made memories to last a lifetime!

Activity Review
Shuttle Transfer with Rafting on the Sarapiqui River En Route
Shuttle Transfer with Rafting on the Sarapiqui River En Route
Costa Rica

This might be the BEST excursion of all during our trip to Costa Rica! Gabriel was so much fun and so skilled at whitewater rafting that we immensely enjoyed our exciting, thrilling trip down the river and none of us fell out of the raft! John was our driver from the hotel to the meeting place on the river as well as taking us to our hotel after the whitewater rafting. He shared with us so much history and insights about Costa Rica that made it interesting and informative plus he was also friendly and fun.

Quality of Experience
Food
The pineapple and watermelon on our fruit stop on the river tasted delicious! And the Costa Rican lunch after the rafting was so good - we loved it!
Guides, Drivers and Staff
Transport
Local specialist:

3 generation adventure in Costa Rica
Costa Rica | Jun 24 - Jul 4, 2022

E
Elizabeth R.
Ithaca, NY | Reviewed on Jul 11, 2022
We had a wonderful 3-generation trip. The Rainforest Chocolate Tour in La Fortuna was really well done - engaging, informative, and not too slow or too fast. They were terrific with our kids (3 and 8), giving opportunities to participate, and everybody had a great time. We went ziplining with Vista Arenal and they were also really fantastic with the kids, who had to ride with guides due to their size. We all could have kept going all day (even the 3yo) and really enjoyed spotting toucans,... Read more

We had a wonderful 3-generation trip. The Rainforest Chocolate Tour in La Fortuna was really well done - engaging, informative, and not too slow or too fast. They were terrific with our kids (3 and 8), giving opportunities to participate, and everybody had a great time. We went ziplining with Vista Arenal and they were also really fantastic with the kids, who had to ride with guides due to their size. We all could have kept going all day (even the 3yo) and really enjoyed spotting toucans, sloths, and all kinds of ants. We visited Kalambu Hot Springs on our own and it was a lovely spot. It wasn't nearly as chaotic as some water parks we've seen elsewhere - the small kids' area was manageable, not overwhelming - and it was actually quite enjoyable to be in the hot springs during a rainy season downpour. We hiked the Arenal 1968 trail and it was beautiful, although we were aware we were missing many rainforest critters due to being unaccustomed to spotting them. During this time we stayed at the Red Frog. They had truly excellent food and coffee (probably the best of our whole trip) and the hosts were lovely warm people with adorable puppies. The rooms were great and the open-air living/dining/kitchen was an unexpectedly useful and comfortable home base. I would especially recommend Red Frog to families traveling together. In Monteverde we very much enjoyed the Cloud Forest (hanging bridges hike) and had an amazing 6:30 AM visit to the Cafe Colibri hummingbird feeders where we were 6 inches away from dozens and dozens of amazing birds. We stayed in Los Pinos which was a perfect way to keep all the generations rested and comfortable. On the way to Manuel Antonio, we went kayaking at Kayak Jaco, and again, they did a terrific job with our young kids. We had a great paddle to a tiny private beach where everybody went swimming and ate the fruit they'd brought along. We spotted monkeys along the way and they cut open green coconuts for the curious kids at the end. In Manuel Antonio, we had a wonderful guide, Luis, who did an incredible job spotting tiny creatures I could never, ever have seen on my own - like a mother bat carrying her baby about 30 meters up a huge tree, blending right in with the bark. We saw plenty of monkeys, lizards, bats, sloths, crabs, birds, and lots of insects. We spent the last few days hanging around the beach and enjoying the Costa Verde hotel - it was absolutely gorgeous, nestled into the jungle with ocean views. The howler monkeys did wake us up quite early but it was more than worth it to get outside at 5:30 AM and see the whole troop passing just a few feet by our porch. We also spotted lots of white-faced capuchins, two agoutis, dozens of bats, many kinds of birds, several large iguanas, geckos, and more.

Generally we ate breakfast at our hotels (Red Frog's was incredibly good), handled lunch ourselves via supers and went to local sodas for dinner. The food was tasty (still not tired of rice and beans). We did one "fancy" meal at a resort restaurant and while it was delicious, we found the resort vibe uncomfortable and preferred the smaller spots.

Hotel Reviews
Hotel Costa Verde
Manuel Antonio

By far the fanciest place we've ever stayed. It's absolutely stunning with meticulously maintained and lighted pathways through the jungle - we saw staff working on them multiple times a day. The rooms are large and have everything you would need and our large porch overlooking the jungle & ocean with a hammock and lounge chairs was as good as it gets. I can't think of a single problem; it was a joy just to hang out here and watch all the monkeys and birds. The food maybe wasn't the best, but it was tasty and good enough for sure. It veered closer to resort territory than I'm used to and I definitely felt "catered to" - I do speak Spanish but folks here tended to reply in English, and there were a lot of menu items clearly for tourists. That's not necessarily a bad thing but it's not my comfort zone and I felt it was a little harder to connect with people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Los Pinos - Cabañas & Jardines
Monteverde Costa Rica

Beautiful cabins. They have everything you could want inside and porches too. The pines are lovely. We visited the herb garden and saw lots of animals. No complaints whatsoever, and it was a lot easier to manage young kids in a place like this where you knew they wouldn't bother anyone if they were noisy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Red Frog Hostel
La Fortuna

Red Frog was amazing. The owners are lovely people, the rooms were spacious and comfortable, and the open-air living/dining/kitchen areas was an unexpected bonus. Their food was the best of our trip. They were nice to our kids (3 and 8) let us pet their cute dogs. What more could you want? The air conditioner didn't really work but we found we didn't need it; the fans were enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sloth Observation Night Tour
Sloth Observation Night Tour
Arenal/La Fortuna

It was a beautiful nighttime walk. The guide found us sloths, lizards, frogs, birds, and many insects, and there was some tasty fruit at the end. We got the sense that maybe he was a little tired of this night-time job, or maybe just tired of tourists, and I don't blame him for either, but the mood was a bit muted.

Quality of Experience
Guides, Drivers and Staff
Sea Kayak or Outrigger Tour in Playa Agujas
Sea Kayak or Outrigger Tour in Playa Agujas
Costa Rica

We had a great paddle (about half an hour or so each way) to a beautiful empty beach with a little waterfall. The guides were warm, friendly guys who brought fruit to snack on and were kind to the kids. Great experience.

Quality of Experience
Guides, Drivers and Staff
Bat Tour in The Bat Jungle
Bat Tour in The Bat Jungle
Monteverde

Nobody has ever been more passionate about bats and it was contagious. Great tour, tons of info. It was too slow paced for our kids (and maybe even too slow paced for the adults, to be perfectly honest) but I can't fault him for enthusiasm and I certainly learned a lot. Seeing the bats was pretty fun, although I was really hoping to use the advertised device that lets you listen to bat ultrasonic communication in an audible frequency and it wasn't available.

Quality of Experience
Guides, Drivers and Staff
Chocolate Tour
Chocolate Tour
Costa Rica

This tour was even better than I had hoped. It was perfectly paced which was really helpful with young kids. We got to look at the cacao trees and learn about them a bit, taste some cacao fruit pulp, and then follow the cacao beans through the fermentation, drying, roasting, threshing, and grinding process. We (well, the kids especially) were able to participate in several of these steps and we all got to eat plenty of fresh chocolate with various toppings at the end. The perfect mix of education, participation and enjoyment.

Quality of Experience
Guides, Drivers and Staff
Private Canopy Tour
Private Canopy Tour
Arenal/La Fortuna

These guys were absolutely fantastic. They were super sweet with our 3yo and 8yo (who had to ride with a guide each), showed us some great birds and animals, and were generally just great folks to chat with and learn from. We could have kept going all day. Everybody LOVED ziplining.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Jul 13, 2022

Dear Elizabeth,

Thank you for your detailed review.
For us here at Serendipity Adventures, and for me personally, it was fun to work with you to plan a trip for your 3-generation family group, and I am happy you enjoyed Costa Rica and the selected sites & services so much.

We hope you'll come back soon.

PuraVida!

Charlotte

June Costa Rica Vacation
Costa Rica | Jun 26 - Jul 2, 2022

C
Chirag B.
Springboro, OH | Reviewed on Jul 10, 2022
We visited Costa Rica the last week of June for a family Vacation. We had a great time. Yuliana and her company were wonderful to work with and helped us and were very responsive even during the trip when we had some questions regarding schedule and travel. Even before we started, they were GREAT to work with and helped customize the exact vacation we wanted and made changes to hotels/resorts that we wanted. Great experience all around and I look forward to using Kimkim again for... Read more

We visited Costa Rica the last week of June for a family Vacation. We had a great time. Yuliana and her company were wonderful to work with and helped us and were very responsive even during the trip when we had some questions regarding schedule and travel.

Even before we started, they were GREAT to work with and helped customize the exact vacation we wanted and made changes to hotels/resorts that we wanted.

Great experience all around and I look forward to using Kimkim again for future travel planning

Hotel Reviews
El Establo Mountain Hotel
Monteverde

Overall. i think, objectively it is way too hyped. I would probably pick another hotel in the area to stay at if we come back again. PROS Property that we saw was quite beautiful Reception desk and staff are very friendly and helpful Food at the main restaurant for lunch was pretty good Bathroom in the room was well stocked and nice CONS - Wifi is SUPER SUPER poor. Measured it and for the rooms of 500-525 I was seeing at MOST 1-2 mb/sec. That's atrocious. You would think that they would setup wifi extenders at each building to boost their wifi signal but nope. i tested the wifi speed and uploaded the results to show for proof. The wifi at the resort in La Fortuna where we stayed before coming here was 45 mb/sec... more than enough for video calls and it was that speed throughout the ENTIRE property. - Fridge didn't work to keep things cool - The vents above the patio doors could not be closed so we had constant cool air coming in - Roach found - Property is huge and the roadway between sections is VERY poorly lit. It's VERY dark. - Main desk closes at 10p. Seriously???? - TV signal and TV picture for most channels was not even HD - The bathroom sinks are REALLY shallow. Because of this the water drains very very slowly because there's not a high degree of slope and it's very frustrating

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Springs Resort
La Fortuna

This resort is THE place to stay if you can fit it into your budget. AMAZING place PROS - BEAUTIFUL resort - Customer Service was absolutely amazing and the BEST. They took care of you from the moment you arrived to when you left - The food options and service at the pool was fantastic - The rooms are BEAUTIFULLY stocked when you check in - It is very easy to get around the resort - The staff is fantastic and they are very efficient in their work - The WIFI is absolutely insane. We tested it at various points in the resort and it averaged over 45 mb/sec which is MORE than enough for great video conferencing even - The restaurants and morning buffet is fantastic CONS - NONE We would come back here and stay in a HEARTBEAT. If you have the chance and dont stay here then you will be making a HUGE mistake

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

PROS - great location in central downtown San Jose - Customer service and staff were great and very helpful - The room was well stocked and prepped - Breakfast buffet was very good and enjoyable - The 5th floor and view from the top floor is really nice and wonderful CONS None

Authenticity & Character
Location
center of town
Staff
Cleanliness & Comfort
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jul 11, 2022

Hello Chirag,
I hope you are well.

Thank you for your time to leave this amazing review. I appreciate your comments to be better in the future.

We were so glad about your visit to Costa Rica, I hope you had a great time here, and I hope you could visit us in the future, and we will be happy to assist you.

Best,
Yuliana

Just amazing!
Costa Rica | Jul 2 - Jul 9, 2022

Maritza
Maritza P.
Dallas, TX | Reviewed on Jul 10, 2022
Wonderful experience planning and during the trip. Advisor was really responsive and accommodating! Loved the Bri Bri, cocoa and waterfall trip!! Breathless! The hotels were amazing! Xandari resort 9n outskirts of San Jose and Cariblue in Puerto Viejo, Caribbean side...really cool! Amazing food, places and people...and awesome animal experience at Jaguar Rescue Center! Read more

Wonderful experience planning and during the trip. Advisor was really responsive and accommodating! Loved the Bri Bri, cocoa and waterfall trip!! Breathless! The hotels were amazing! Xandari resort 9n outskirts of San Jose and Cariblue in Puerto Viejo, Caribbean side...really cool! Amazing food, places and people...and awesome animal experience at Jaguar Rescue Center!

Hotel Reviews
Cariblue Beach & Jungle Resort
South Puerto Viejo

Got to see sloths, ajouti, butterflies galore..poison dart frogs, toucans, different loca birds!

Authenticity & Character
Jungle!!
Location
The jungle flora and fauna!
Staff
Cleanliness & Comfort
Xandari Resort And Spa
Tacacori

Waterfall trail! Awesome food and service!

Authenticity & Character
Quirky artistic and eclectic
Location
The view from the balcony!
Staff
Cleanliness & Comfort
Local specialist:

Simply the Best!!!
Costa Rica | Jul 2 - Jul 9, 2022

Julie
Julie G.
Lake Butler, FL | Reviewed on Jul 10, 2022
Where do I start?! This was the most amazing vacation, ever, and I could not have done it without Yuliana and KimKim! This was a very intricate trip to Costa Rica. We loved not only the hotels we stayed at, but all our activities and private transport. Arsenal Volcano and our guide for the day, Franklin, Jose our driver with Quality Transfers, Leo our driver with Amazillia, and all the staff at The Tabacon, El Establo in Monteverde and The Parador in Manuel Antonio. We are experienced... Read more

Where do I start?! This was the most amazing vacation, ever, and I could not have done it without Yuliana and KimKim! This was a very intricate trip to Costa Rica. We loved not only the hotels we stayed at, but all our activities and private transport. Arsenal Volcano and our guide for the day, Franklin, Jose our driver with Quality Transfers, Leo our driver with Amazillia, and all the staff at The Tabacon, El Establo in Monteverde and The Parador in Manuel Antonio. We are experienced zip-liners, and had the most breath taking zip lining of our lives at Selvatura Park in Monteverde. Our night/nocturnal canopy forest walk and lastly our Catamaran tour with Planet Dolphin. We loved all the people we interacted with throughout our trip, the drivers, hotel staff, etc. , they were most welcoming and warm. I have never used travel planning/agent services before, and I won’t travel without them again!! Thank you so much for the wonderful experiences - everything was taken care of for us from door to door. I cannot recommend your services enough - I will most definitely use your services again. Thank you, thank you, thank you! Pura Vida!!

Hotel Reviews
Tabacón Thermal Resort & Spa
Fortuna

First class all the way. Loved the modern feel of the rooms, the hot springs were the best, and the restaurants simply delicious! Small and inviting, you feel like you’re in your own corner of the jungle.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde

The property is so vast - as are the rooms, which is a good thing, and buildings, but very dim and dark. The staff was wonderful. Gorgeous views!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
More lights in rooms, and more seating in rooms as they are huge but there was only one chair! Carpet needed a change. It really just needs a facelift on the inside of the rooms - but tons of space for the family!!
Parador Nature Resort & Spa
Manuel Antonio

Quaint, gorgeous views, amazing staff.

Authenticity & Character
Location
Views - the small windy road leading to it was only downfall.
Staff
Cleanliness & Comfort
Turn down service!!!
Activity Reviews
Catamaran Adventure with Snorkeling
Catamaran Adventure with Snorkeling
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
Arenal/La Fortuna

Franklin, our guide was the best!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jul 24, 2022

Hello Julie,
I hope you are well.
Thank you for your time to leave us this beautiful review. It is helpful and I appreciate your comments to consider in the future.

I hope you have enjoyed your satay here, we were so happy about your visit, and I hope you could visit us again in the future, I will be more than glad to assist you.

Best,
Yuliana

Bryan was fantastic in organising our trip. ...
Costa Rica | Jun 28 - Jul 5, 2022

S
Sheelagh A.
South Africa | Reviewed on Jul 07, 2022
Bryan was fantastic in organising our trip. The drivers were all excellent especially Pablo who took us from La Fortuna to Manual Antonio. Costa Verde was a very nice hotel with very nice front desk staff especially Marcella. All in all very enjoyable and highly recommended. Read more

Bryan was fantastic in organising our trip. The drivers were all excellent especially Pablo who took us from La Fortuna to Manual Antonio. Costa Verde was a very nice hotel with very nice front desk staff especially Marcella. All in all very enjoyable and highly recommended.

Hotel Review
Hotel Costa Verde
Manuel Antonio

Very nice hotel with excellent service and friendly front desk staff especially Marcella.

Authenticity & Character
Location
Staff
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jul 07, 2022

Hi Sheelagh,

I appreciate your feedback. I am glad to know that you had a great experience in my country.

Thank you for your visit. It was a pleasure to work with you!

Pura Vida,
Bryan

Brittany and the Kim Kim team were terrific!...
Costa Rica | Jun 24 - Jul 1, 2022

Carol
Carol K.
Tracy, CA | Reviewed on Jul 05, 2022
Brittany and the Kim Kim team were terrific! Our 8 day itinerary was wonderful. The process was seamless; each hotel was prepared for our arrival and all of our drivers were on time! It was so nice to not have to worry about getting from one place to another and we could sit back and relax during our travels to each of our locations. I will highly recommend your service to friends and family. Special thank you to Brittany who helped move up our final pick up time. The local news... Read more

Brittany and the Kim Kim team were terrific!

Our 8 day itinerary was wonderful. The process was seamless; each hotel was prepared for our arrival and all of our drivers were on time! It was so nice to not have to worry about getting from one place to another and we could sit back and relax during our travels to each of our locations.

I will highly recommend your service to friends and family.

Special thank you to Brittany who helped move up our final pick up time. The local news was reporting an incoming storm and we wanted to get closer to the airport to avoid any travel delays due to heavy rains.

Pura Vida!
Carol

Hotel Reviews
El Establo Mountain Hotel
Monteverde

Top of the world location, views were breathtaking. Restaurant food was excellent. My only note would be to mention in your site that there are no elevators. We had to carry bags up three flights of stairs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio

Our room was beautiful and the location was spectacular!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

Beautiful grounds! Loved the hot springs!

Authenticity & Character
Location
Lush tropical environment!
Staff
Cleanliness & Comfort
Activity Review
Arenal Hanging Bridges & Baldi Hot Springs & Lunch
Arenal Hanging Bridges & Baldi Hot Springs & Lunch
Arenal/La Fortuna

Great time and our guide Ronald (Jimenez) was terrific!

Quality of Experience
Food
Nice to have a snack at the end!
Guides, Drivers and Staff
Transport
Local specialist:

The Perfect Honeymoon
Costa Rica | Jun 14 - Jun 25, 2022

Stephen
Stephen B.
Johnston, RI | Reviewed on Jul 01, 2022
The perfect honeymoon. My wife and I just recently arrived back from our amazing honeymoon in Costa Rica. We have never heard of KimKim before, and it was something we stumbled upon as we looked for ideas for our honeymoon. Costa Rica was the perfect destination, as it had plenty of adventure as well as the relaxation we needed. So we reached out with some ideas and we were paired with Olman, one of the local specialists for Costa Rica. Everything, from hotels, shuttles between... Read more

The perfect honeymoon.

My wife and I just recently arrived back from our amazing honeymoon in Costa Rica. We have never heard of KimKim before, and it was something we stumbled upon as we looked for ideas for our honeymoon. Costa Rica was the perfect destination, as it had plenty of adventure as well as the relaxation we needed. So we reached out with some ideas and we were paired with Olman, one of the local specialists for Costa Rica.

Everything, from hotels, shuttles between destinations, and the activities planned were just amazing and beautiful. Olman did an astounding job planning it all and was able to answer all our questions in a timely manner.

We cannot wait to book another trip to Costa Rica! Thank you so much for the best experience we could ever ask for.

Hotel Reviews
Hotel Bosque del Mar
Playa Hermosa

The Hotel Bosque Del Mar in Playa Hermosa was our last stop on our honeymoon. Nestled in trees, right on the beach, it was the perfect last stop for us for some relaxation we needed from all the activities we did prior during our honeymoon. We stayed in our water front room, which was worth the splurge. The staff was very accommodating, helping us book additional activities they offered as well as any questions we had during our stay. We would highly recommend a stay here if you are in the area or looking for a nice beach to relax on.

Tips for future travelers

Book the waterfront room and Palo Verde Boat tour through the hotel, it was an amazing experience!

Authenticity & Character
Location
Right on the beach, any room is steps away.
Staff
The staff were very nice, genuine, and helpful during our staying. They always asked how we were doing and if there was anything they could help us with.
Cleanliness & Comfort
The rooms were very clean, house keeping would come once a day and make everything look nice and neat again.
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hacienda Guachipelín
Liberia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Catamaran Sailing Excursion
Catamaran Sailing Excursion
Costa Rica

This tour was so much fun! Food and drinks are included and they take you to a great spot to snorkel and see some of the beautiful fish! We even met another couple who were married on the same day as us and were also on their honeymoon. Overall a great experience and we would highly recommend taking this tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

The kilometer long zip line at the end was such a rush! The hanging bridges were so cool to walk on and you got the best sights of the cloud forest. This was the only hike that was not guided and we did on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

The best hike on our trip. The views of the volcano are amazing. Our private guided hike included lunch as well and our guide was awesome. Very knowledgeable about the hike, the volcano, and all the animals you could see during the hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Rincon de la Vieja National Park Hike & Oropendula Waterfall
Rincon de la Vieja National Park Hike & Oropendula Waterfall
Rincón de la Vieja

We had a private guided hike in the national park and to the Oropendula waterfall. Our guide was amazing, and he could easily spot animals and plants we would have never noticed if we just hiked it ourselves.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jul 01, 2022

Hello Stephen,

Thanks for your kind words and reviews for activities and hotels.

I am so happy to know Kayla and you had the perfect honeymoon.
From the beginning, our team did their best to offer an unforgettable experience!

I can't wait to plan another great experience for you in the future!

Pura Vida!
Olman

So many good and positive things to say about...
Costa Rica | Jun 15 - Jun 23, 2022

David
David G.
Greenville, SC | Reviewed on Jun 30, 2022
So many good and positive things to say about this excellent trip to Costa Rica. Working with Randall on our itinerary and all other planning details was very easy, straight-forward, informative and FUN. We had some issues getting there and with our luggage via the airlines, no fault of Kim Kim whatsoever, but once we arrived at the San Jose airport it was smooth sailing all the way. Our trip ran like clockwork with all Tour companies being at the right place at the right time to pick... Read more

So many good and positive things to say about this excellent trip to Costa Rica. Working with Randall on our itinerary and all other planning details was very easy, straight-forward, informative and FUN. We had some issues getting there and with our luggage via the airlines, no fault of Kim Kim whatsoever, but once we arrived at the San Jose airport it was smooth sailing all the way.

Our trip ran like clockwork with all Tour companies being at the right place at the right time to pick us up or drop us off for planned excursions & airport transfers. Very impressive! Everyone was so kind and helpful every step along the way. It was "Pura Vida", which I learned means so many things.

The excursions were amazing and exceeded our expectations. The lodgings were outstanding, our favorite is the Arenal Manoa with a fantastic view of the volcano right outside our floor to ceiling windows. Highly recommend this place as the whole site is filled with beauty everywhere you look, the staff is very nice and helpful, as well as patient with my "Spanglish" conversations. Just a short taxi ride away is the EkoThermales Hot Springs - a must see and do experience after morning excursions. And Manuel Antonio Park...WOW!...another superb lodging with view and excursions.

I could go on and on about this trip but the one thing everyone should know: Costa Rica is absolutely beautiful and should be on your list of places to visit. Highly recommend working with KimKim Travel as they have all the hooks in place for a safe, well-planned, flawless connections trip. I will work with them again in the future and hopefully with Randall - he was the best!

Thank You Randall & KimKim!

Hotel Reviews
Crowne Plaza San Jose La Sabana by IHG
San José

What can I say? Stayed here one night, our last, before flying out. It was your standard business hotel. No frills, no character, just a nice clean place.

Authenticity & Character
Something to see and do on the property. Pretty business-bland.
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

We LOVED this hotel! The room was large with 2 beds, had a fantastic view of Manuel Antonio beach from our private deck, and the grounds are beautiful and made for some excellent short hikes around the property and down to the beach. Will def try and stay in this hotel on our next visit!

Authenticity & Character
Very cool and interesting grounds with parts of planes serving as meeting areas and such. The Anaconda restaurant was only a few minutes walk from our room for daily breakfast and other meals.
Location
Near to town and the beaches. Short, but hilly walks. No problems for us as we both love to walk and hike but be prepared.
Staff
They were very helpful with getting us setup and additional hands-on help in using the room safe.
Cleanliness & Comfort
Fresh sheet service daily, clean comfy beds and the private deck with beautiful views. There was a kitchen area but we found it odd that there is no nearby Market on the property or in town to stock it up with any groceries. There are plenty of nearby restaurants though. We found a market about 20-min walk away, all UPHILL going there, and merely picked up a case of beer and hauled it in our backpack all the way DOWNHILL back to the room and enjoyed them on the balcony.
Ficus Sunset Suites
Monteverde

The room itself was nice & large with a private patio for viewing the scenery. We saw several species of animals on the property including the cute Coalti and not so cute "Raton Grande", as wll as many types of birds. The restaurant/office/bar area were nearby so making it for breakfast was a snap. The staff were very kind and helpful. We found it odd that barely anyone used the on-site restaurant & bar as we were usually the only ones in there when dining. Perhaps more people go into town for these features? Interesting note: Because of the type of santitation used in the area, when in the bathrooms after wiping, the toilet paper is NOT to be flushed but rather thrown into the trashcan. This was strange for us.

Authenticity & Character
Location
Short walk to downtown Santa Elena, but be prepared for some hilly hikes
Staff
Very kind and helpful. We were able to use the laundry facilities to get our shirts cleaned and pressed from the trip's activities.
Arenal Manoa & Hot Springs
Fortuna

Love, love, LOVE this place! We had the coolest and roomiest bungalo with a private patio and impressive view of the volcano from our huge floor to ceiling windows. The restaurant was a short 3-minute walk down the road for breakfast every morning and dinner every night. They will send a cab to your bungalo for free in minutes to take you anywhere on the property, which we did for the Hot Springs on the property as well as trips to the Reception to meet our Tour excursions.

Tips for future travelers

Def bring your swimsuit, camera & binos. Hike the property grounds and look for wildlife everywhere. The sun & birds woke us up every morning around 5AM....and we dug that! Speaking Spanish is a definite help, but not needed, as most everyone can speak Spanish and English quite well. Spanglish is totally acceptable manner in which to communicate.

Authenticity & Character
Loved the restaurant layout and its charm. Greco lizards hanging out and soaking up the rays, many species of birds flying around or perching.
Location
Close rides to nearby attractions such as Zip Lining
Staff
Super helpful and nice.
Cleanliness & Comfort
Very clean, comfy beds
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jul 12, 2022

Hey David,

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us for your vacation planning. We look forward to serving you again in the near future.

Regards and Pura Vida from your friends in Costa Rica!

Randall

Don't Waste Your Time With Anyone Else!
Costa Rica | Jun 15 - Jun 23, 2022

Paul
Paul G.
Chicago, IL | Reviewed on Jun 30, 2022
There is far too much to mention here in detail, so I'll summarize by saying that I can't recommend KimKim's services highly enough. It would be next to impossible to name a favorite day or activity, as everything was seamlessly organized and integrated into a perfect, once-in-a-lifetime experience. In short, it was the best introduction to the amazing beauty and culture that Costa Rica has to offer that I can possibly imagine. From hiking to adventurous activities and relaxation beyond any... Read more

There is far too much to mention here in detail, so I'll summarize by saying that I can't recommend KimKim's services highly enough. It would be next to impossible to name a favorite day or activity, as everything was seamlessly organized and integrated into a perfect, once-in-a-lifetime experience. In short, it was the best introduction to the amazing beauty and culture that Costa Rica has to offer that I can possibly imagine. From hiking to adventurous activities and relaxation beyond any expectation, everything was top notch; locations, hotels, transportation, food, activities, guides, etc. There was nothing left out by our outstanding agent and the guides and drivers along the way, and plenty of room to keep things custom and personalized at every step. If you're considering the trip, don't hesitate another moment!

Hotel Reviews
Hotel Costa Verde
Manuel Antonio

It would not have been possible for me to accurately imagine how much of dream this room would be. We were in 4B, and our view of the Manuel Antonio beach area was utterly beyond belief. There's is certainly too much to describe here, but I can't recommend highly enough for those staying in the Manuel Antonio area. The grounds are fun and interesting, featuring some tasty restaurants, a nice little hike, multiple lounge areas (which you will share with friendly monkeys and iguanas), and of course, easy access to a beach straight out of your most indulgent tropical fantasies. Food is great, staff is friendly and helpful, and an entire week's worth of incredible activities is just the beginning of what's available nearby. Don't wait to book!!

Tips for future travelers

Book an extra beach day, and get some pizza from El Wagon! If you're looking for any guidance for local activities, Tucanes Tours are absolutely phenomenal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

Unreal. I won't waste my time trying to describe what should, without any question, be experienced in person. By the end of a two-night stay, I was compelled to begin worshipping volcanoes. One thing I will mention - do not miss the Ecotermales Fortuna hot spring. I would return for an extended stay just to go there again!

Tips for future travelers

You'd better book an extra night.

Authenticity & Character
Like most of the popular tourist accommodations in Costa Rica, the hotel has its own large, isolated grounds about a kilometer off the area's main road, but is also tangent to a small local town. A nice balance.
Location
The view - the springs - the grounds - the food - the staff - everything!
Staff
Considering the hotel's proximity to San José and general popularity, staff are confidently bilingual in Spanish and English in the very least, and are generally very engaging. The further away you travel from San José, the more I recommend brushing up on some Spanish.
Cleanliness & Comfort
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jul 01, 2022

Hi Paul, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star as we strive to provide just that for all our visitors.

We look forward to seeing you and David again soon.

Pura Vida!
Randall

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.