Kimkim Trip Reviews for Costa Rica

4.8
Based on 1,036 ratings
Read 1,036 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Family Trip to Costa Rica
Costa Rica | Dec 28 - Jan 4, 2025

Lynn
Lynn N.
Seattle, WA | Reviewed on Jan 07, 2025
All of the transfers worked out seamlessly. We loved all of our guided tours and excursions with only one exception, which is impressive. Kim Kim was great to work with and had good ideas for things to do. We had only 8 days for our trip, but we were able to do so much and the planning made that possible. Would highly recommend working with Kim Kim! Read more

All of the transfers worked out seamlessly. We loved all of our guided tours and excursions with only one exception, which is impressive. Kim Kim was great to work with and had good ideas for things to do. We had only 8 days for our trip, but we were able to do so much and the planning made that possible. Would highly recommend working with Kim Kim!

Hotel Review
Hotel Eco Arenal
Fortuna

Affordable hotel with very nice breakfast and very comfortable beds. Beautiful grounds. Restaurant within walking distance. Easy to get to town via car/Uber/taxi. Friendly and helpful hotel staff. Cleanliness was average. The toilet are was not closed off from the room, only had a 3/4 door, making privacy a challenge. Showers were fine.

Authenticity & Character
Location
away from the bustle of town in a beautiful setting by a river, lots of wildlife
Staff
Cleanliness & Comfort
cleaner walls and bathrooms. install full doors to give toilet area more privacy.
Activity Reviews
Self-Guided Hike to La Fortuna Waterfall
Self-Guided Hike to La Fortuna Waterfall
Arenal/La Fortuna

incredible swim in the waterfall. did not matter that there were many people present - it was still so magical.

Quality of Experience
Río Peñas Blancas Safari Float
Río Peñas Blancas Safari Float
Arenal/La Fortuna

Guide and trip were stellar. Would highly recommend this activity to anyone.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tamarindo Surf Experience
Private Tamarindo Surf Experience
Tamarindo

The guides were so nice and we had a great time. The surf shop was excellent. Highly recommend them.

Quality of Experience
Guides, Drivers and Staff
our guides and all the staff - so friendly and helpful
Arenal Volcano Hike & EcoTermales Hot Springs Visit
Arenal Volcano Hike & EcoTermales Hot Springs Visit
Arenal/La Fortuna

This was difficult to execute well because it was 2 very different activities merged into one. We were unable to complete the volcano hike because of extreme rain and lightning. We started the hike, but only proceeded to get drenched and muddy before turning around to go back to the bus. The rain made it impossible to even see anything beyond the path below our feet. The guide told the agency we canceled the tour, although the elements (lightening) made it unsafe to continue the hike. The guide was not proactive about guiding for this trip - he was basically an escort. We then sat in traffic in our wet clothes on the bus before arriving at the hot springs resort, only to learn that we couldn't enter the facility until our previously scheduled arrival time. We waited in the lobby there for 30 minutes. Would not recommend these 2 tours together. I'm sure the volcano hike is amazing though! The hot springs were incredible. Highly recommend those to everyone. Food buffet was great there too.

Quality of Experience
Amazing hot springs resort. Less amazing hike experience.
Food
Guides, Drivers and Staff
Transport
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

Everything about this experience was incredible.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jan 14, 2025
Thank you, Lynn, for the review! 🙌 I loved reading through all the details and it gives future travelers some insight into what to expect! Working with you on this perfect itinerary was fun, and I am glad you had the best adventure! Yes, the surf guides are amazing! They are so friendly and helpful. I have taken a few surfing lessons with them! Sorry to hear about the torrential rainfall during your Arenal Volcano hike; hopefully, you could see the volcano from afar on other days. Have... Read more

Thank you, Lynn, for the review! 🙌 I loved reading through all the details and it gives future travelers some insight into what to expect!

Working with you on this perfect itinerary was fun, and I am glad you had the best adventure!

Yes, the surf guides are amazing! They are so friendly and helpful. I have taken a few surfing lessons with them! Sorry to hear about the torrential rainfall during your Arenal Volcano hike; hopefully, you could see the volcano from afar on other days.

Have the best year and I also plan trips for Spain and Portugal and will be happy to plan another adventure for you! 🌞

Our Trip to Costa Rica
Costa Rica | Dec 19 - Dec 30, 2024

Aravind
Aravind K.
Boston, MA | Reviewed on Jan 07, 2025
We had a memorable trip to Costa Rica, and I would like to thank Kim Kim for putting the itinerary together and making all the required bookings. Olman was fantastic and super responsive to all our questions. Everyone we interacted with, including the drivers and guides, was terrific. I highly recommend Kim Kim to anyone planning a vacation. Read more

We had a memorable trip to Costa Rica, and I would like to thank Kim Kim for putting the itinerary together and making all the required bookings. Olman was fantastic and super responsive to all our questions. Everyone we interacted with, including the drivers and guides, was terrific. I highly recommend Kim Kim to anyone planning a vacation.

Activity Reviews
Day Trip to Doka Coffee Plantations, Poás Volcano, & La Paz Waterfall Gardens
Day Trip to Doka Coffee Plantations, Poás Volcano, & La Paz Waterfall Gardens
San José
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River Class II & III
Whitewater Rafting on the Balsa River Class II & III
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 07, 2025

Hi Aravind!

Thank you so much for your kind words and for sharing your experience!
I am thrilled to hear that your trip to Costa Rica was memorable and that the itinerary exceeded your expectations.

All our team takes great pride in providing responsive and personalized service, so it’s wonderful to hear their efforts made a positive impact on your journey.

Thank you for recommending us, and we hope to help you plan another incredible adventure in the future. Pura Vida! 🌴✨

Costa Rica should be on everyone's travel list. It is outstanding!
Costa Rica | Dec 14 - Dec 23, 2024

Sandy
Sandy Y.
Atlanta, GA | Reviewed on Jan 06, 2025
Our trip to Costa Rica was outstanding. From our accommodations, activities, and transportation, Serendipity Adventures was the local specialist who helped plan, organize and manage our trip. They made sure everything ran smoothly (Wilman, Bryan, and Nancy).
We loved our activities of hiking Arenal volcano, seeing the waterfall, ziplining and hanging bridges, night walks, seeing the animals, a coffee/chocolate/sugar cane tour (that we added last minute--and there was a lot of help...
Read more

Our trip to Costa Rica was outstanding. From our accommodations, activities, and transportation, Serendipity Adventures was the local specialist who helped plan, organize and manage our trip. They made sure everything ran smoothly (Wilman, Bryan, and Nancy).
We loved our activities of hiking Arenal volcano, seeing the waterfall, ziplining and hanging bridges, night walks, seeing the animals, a coffee/chocolate/sugar cane tour (that we added last minute--and there was a lot of help coordinating our transportation and timing), nature walks at the beach, etc. Wilman and Bryan also gave us many recommendations for restaurants and other activities when we had some free time.

Hotel Review
Arenal Paraíso Resort, Spa & Hot Springs
La Fortuna

This hotel had nice views of the volcano. And we enjoyed the thermal pools. However, we did run out of hot water for showers several times (there were 3 of us in a room). It was located about 10-15 minutes from town and restaurants.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

The ziplining had spectacular views of the volcano and the lake. And you went 45+ mph on the zips...super exhilarating. The staff was very friendly and helpful.

Quality of Experience
Guides, Drivers and Staff
Transport
Waterfall & Volcano Hiking Adventure with Lunch
Waterfall & Volcano Hiking Adventure with Lunch
Arenal/La Fortuna

Mariano was our guide and was very patient with our group of 12 taking photos and having fun. Seeing the volcano closer was very interesting.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Alex was awesome...he provided a lot of information.
Private Cloud Forest Night Walk
Private Cloud Forest Night Walk
Monteverde

Of all of the activities we did while in Costa Rica, this one ranked last on our list. It had just rained prior to us starting the night walk, so that may have affected the wildlife, but I was underwhelmed with what we found. Our guide was so enthusiastic and knowledgeable, so that made the walk interesting.

Guides, Drivers and Staff
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Loved that we had 2 guides for our group of 12. And they made sure that all of us saw the animals and were satisfied before moving on. It was an interesting walk on the path, spotting all kinds of interesting wildlife, including sloths (with babies), monkeys, birds, lizards, etc.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 06, 2025

Thank you so much for your kind words!

I’m thrilled to hear your trip went smoothly and that you enjoyed the adventures, wildlife, and local experiences. It was a pleasure being part of your journey, and I’ll be sure to share your feedback with Wilman and Nancy.

If you ever decide to return, we’d be delighted to help plan another unforgettable adventure.

Pura Vida! 🌿
Bryan - Serendipity Adventures

Costa Rica Trip Review
Costa Rica | Dec 24 - Jan 2, 2025

N
Nadia z.
Newark, NJ | Reviewed on Jan 06, 2025
Positives - good set of activities, although I wish we had done the volcano hike instead of the nature walk in arenal as we had already done the nature hike in monterverde. Doing it twice made no sense. Other than that rest of the activities were fun. Negatives - where I stay matters a LOT. 2/4 hotels were disappointing in a 10 day stay. That is about 5 days in total of not having good lodging which was a real turn off. No running water at times and on top of that hotel tried to swindle us... Read more

Positives - good set of activities, although I wish we had done the volcano hike instead of the nature walk in arenal as we had already done the nature hike in monterverde. Doing it twice made no sense. Other than that rest of the activities were fun.

Negatives - where I stay matters a LOT. 2/4 hotels were disappointing in a 10 day stay. That is about 5 days in total of not having good lodging which was a real turn off. No running water at times and on top of that hotel tried to swindle us for a mandatory new years meal at an outrageous cost. Sales should have checked into all this and been upfront with us but Greg in service came to our rescue and got us out of the meal. Thank you for that. I would have hoped that kimkim would have partially reimbursed us for the hotel stay in arenal as it was lousy but they did not offer to do so. They did promise to reimburse us for the cost of the new year meal which was a relief. Again, we should have not been charged for it. 1500 or so for three nights at a below mediocre hotel just doesn’t feel right. When you are paying a hefty amount for a vacation you want the best. You don’t want to be blind sided. And I wouldn't say it was the best. Greg did come to our rescue and did his absolute best. Thank god for that else this would have sucked.

Hotel Reviews
Hotel Mountain Paradise
Fortuna

This isn’t a 4 star hotel, not even 3. Water in both the bathrooms would suddenly stop running. At some point in the night the water just shut down for a couple of hours which was awful. Found worms in the bathrooms. Bugs bit us. We left as soon as our excursions were over. Couldn’t wait get out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente
San José
Authenticity & Character
Location
Sketchy area but great hotel
Staff
Cleanliness & Comfort
Capitán Suizo Beachfront Boutique Hotel
Tamarindo

Lovely hotel with very convenient location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ficus Sunset Suites
Monteverde

Very outdated, had a weird smell, cleanliness clearly not up to par but location wise convenient to town. Definitely could be updated as from the outside it has a very welcoming presence.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Floor had hair and next day even never bothered to clean the floor. I still was kind enough to leave a tip.
Activity Reviews
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs Experience with Buffet Meal
EcoTermales Hot Springs Experience with Buffet Meal
Arenal/La Fortuna
Quality of Experience
Food
Not so great buffet. Allow people to get their own meals and not include in price of outing.
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

Loved the meal and the waterfall. Nature hike was a repeat and way too long. Could have done the volcano hike and cooking class at the farm.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jan 22, 2025

Hi Nadia!

I hope you are settling in well after your trip.

I wanted to thank you for your feedback as we will always continue to strive for improvement and better trips.

I hope that although there were parts of your trip that did not meet your expectations, that you could still take some incredible memories back home 🩵

KimKim Helped Make a Memorable Family Experience in Costa Rica and Supported Us Throughout Our Trip
Costa Rica | Dec 28 - Jan 5, 2025

Eric
Eric A.
San Jose, CA | Reviewed on Jan 06, 2025
Disclosure: My wife did most of the planning interactions with the KimKim team. The bottom line for me is that KimKim put together an itinerary for our Costa Rica trip with minimal guidance in a short amount of time that met our schedule requirements and resulted in a very memorable and enjoyable family experience. They were responsive before and during our travel with very short response times. Every item on our itinerary was described accurately, and most importantly, went off on time... Read more

Disclosure: My wife did most of the planning interactions with the KimKim team. The bottom line for me is that KimKim put together an itinerary for our Costa Rica trip with minimal guidance in a short amount of time that met our schedule requirements and resulted in a very memorable and enjoyable family experience. They were responsive before and during our travel with very short response times. Every item on our itinerary was described accurately, and most importantly, went off on time with no unpleasant surprises.

We had much less time available to plan this trip compared to other vacations we have taken in the recent past, and KimKim was able to provide a reliable solution for us this time. I would consider them again for planning trips to unfamiliar places, or if we are unable to spend enough time planning our own adventures.

Activity Reviews
Kayaking on Lake Arenal
Kayaking on Lake Arenal
Arenal/La Fortuna

Viktor was an extremely knowledgeable guide for our kayak tour educating us about the plants and animals (big and small) found along the shores of Lake Arenal. Water Sports Arenal ran a tight ship and really made the entire process smooth and efficient.

Quality of Experience
Guides, Drivers and Staff
Lake Bass Fishing in Arenal
Lake Bass Fishing in Arenal
Arenal/La Fortuna

I had a fun day on Lake Arenal with my guide, Salomon. He taught me about different techniques to target two species of fish - machaca and rainbow bass - along the shores of the lake.

Quality of Experience
Guides, Drivers and Staff
Salomon introduced me to a bait casting lures on and below the surface and had me casting in tight quarters with accuracy by the end of the morning.
Transport
The boat was comfortable and able to put me in position to target fish close to trees, downed branches, weeds, etc.
Río Balsa Whitewater Rafting Adventure
Río Balsa Whitewater Rafting Adventure
Arenal/La Fortuna

Our family can rarely agree on anything, but we all agreed that this was our favorite adventure in Costa Rica. Even though it never stopped raining, we all enjoyed the excitement and scenery of the river environment. Our guide kept us safe but made sure we got an exciting ride. One of our children was having a panic attack as we were getting geared up, but was smiling by the time we cleared the first rapids.

Quality of Experience
The scenery was amazing and we got to see a lot of wildlife on the river. We don’t have any previous rafting experience, but we found it to be very exciting.
Food
Guides, Drivers and Staff
Our guide did a really good job of communicating with us so we knew what to do and when to do it, which was important to us as novice white water rafters. He really kept us together and functioning well in somewhat challenging conditions. He made us feel safe while providing an exciting experience for our family, which included my 86-year old dad.
Transport
Warm, clean bus was a great place to store gear safely while on the river
Sloth Observation - Day or Night Walk
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

Before this trip to Costa Rica, I had never experienced tropical rain forest first hand, so I was lucky to experience it throughout our vacation. However, walking through the forest at night is truly a special experience. We were fortunate to see both two and three-toed sloths as well as a variety of frogs, insects, and birds.

Quality of Experience
We got lucky: we saw plenty of sloths, but there are no guarantees
Guides, Drivers and Staff
Our guides were so friendly, and helped us capture amazing wildlife photographs. They had amazing eyes and spotted tiny animals in the dark.
Transport
Tamarindo Turtle Nesting Tour (Seasonal)
Tamarindo Turtle Nesting Tour (Seasonal)
Costa Rica

The first thing to know is that there really are no guarantees that you are going to see a turtle on this experience. We sat on the beach in the dark at our first site while our guide searched up and down the beach for nesting turtles. Some member of our group seemed unhappy about this part of the trip, but we didn’t mind (probably because it did not rain on us). We had to relocate quickly to a second site that required an 800 meter hike down a muddy road to a remote beach because our guide had heard about a nesting turtles from another guide. However, our effort and patience were rewarded when we got to see one large turtle in the act of concealing her nest, which we were truly lucky to witness.

Quality of Experience
Just know that you might not get to see a turtle at all. We got lucky. We enjoyed passing time on the beach at night in the dark, but not everyone did.
Guides, Drivers and Staff
Our guides worked so hard to find a nesting turtles for us to see, and to help our group quickly and safely relocate to a different beach in the dark. They were in constant communication with other guides. Our guide also helped secure a ride back to the bus for my senior dad who had trouble walking in the dark on the rough road.
Transport
Tamarindo Mangrove & Estuary Boat Tour
Tamarindo Mangrove & Estuary Boat Tour
Costa Rica

This was our first time seeing a mangrove habitat, so we did not really know what to expect. We saw a wide range of wildlife: fish, birds, crocodiles, and monkeys. One thing that made it a truly unique experience is that it rained harder than I have ever seen the sky rain. I did not know that rain could look, sound, and feel like that until this tour.

Quality of Experience
We were lucky to see and hear the howler monkeys in the forest. Our guide also provided a fresh pineapple snack, which was nice.
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

I really didn’t know if I would like zip lining because I do not love heights, but this was truly a special experience. Not surprisingly, we went on a very rainy day, but the first zip lines at the top of the mountain felt like flying into nothingness…we went right through the clouds. Lower on the mountain, one of the last zip lines passes through a tunnel of rain forest trees. We felt safe throughout our experience.

Quality of Experience
Lucky 13 Sunset Cruise
Lucky 13 Sunset Cruise
Costa Rica

The crew took care of everything. They made sure we were safe and comfortable throughout, and fed us really well. Cocktails on the boat at sunset was also really nice. The snorkeling was not great because of the murky water, but our guide still managed to find wildlife to show us.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 07, 2025

Thank you for the review Eric. I am happy to hear that the guides made your family feel comfortable at every turn and that your family had new and exciting, even challenging experiences, on your trip to Costa Rica 🦥
Thank you
Holden Ketchum
Serendipity Adventures

Our interaction with Olman from the very begi...
Costa Rica | Dec 19 - Dec 30, 2024

V
Vandana K.
Boston, MA | Reviewed on Jan 06, 2025
Our interaction with Olman from the very beginning has been great. He was very helpful in helping us put together the trip and his suggestions were also great. He made sure we were able to fit in all the things we wanted to see and do. The communication was also awesome and we received timely information and updates as our dates came closer.
From the time we landed - to the moment they saw us off , everything worked like clockwork and all the people and guides we met were amazing.
We had...
Read more

Our interaction with Olman from the very beginning has been great. He was very helpful in helping us put together the trip and his suggestions were also great. He made sure we were able to fit in all the things we wanted to see and do. The communication was also awesome and we received timely information and updates as our dates came closer.
From the time we landed - to the moment they saw us off , everything worked like clockwork and all the people and guides we met were amazing.
We had a great time and would recommend you all to everyone we know.
Thanks so much for making our trip so good.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 06, 2025

Hello Vandana,

Thank you so much for your wonderful feedback!
I am so happy to hear that your experience was so positive. It’s great to know that my suggestions helped shape your trip and that we could fit all the activities you wanted to enjoy.

We’re thrilled to hear that everything ran smoothly from when you arrived to when you departed and that our guides and staff contributed to making your trip memorable.

Pura Vida,
Olman

Overall we had a fair/good time.
Costa Rica | Dec 24 - Jan 3, 2025

Marc
Marc A.
Newark, NJ | Reviewed on Jan 05, 2025
Overall we had a fair/good time. But let me break it down. Great: all the guides and drivers were awesome. We always felt safe. The guides were incredibly knowledgeable. There was always good updates from serendipity.
The best excursions were the night hike in Monteverde the day hike in Manuel Antonio, horseback riding on the beach, and the ATV that we insisted on for the last day, and the zip lines.
Good: each hotel had something good but honestly they were all subpar at best. There...
Read more

Overall we had a fair/good time. But let me break it down.

Great: all the guides and drivers were awesome. We always felt safe. The guides were incredibly knowledgeable. There was always good updates from serendipity.
The best excursions were the night hike in Monteverde the day hike in Manuel Antonio, horseback riding on the beach, and the ATV that we insisted on for the last day, and the zip lines.
Good: each hotel had something good but honestly they were all subpar at best. There were much nicer hotels via Travelocity etc that would have had better value.
Fair: a lot of the guided trips were redundant. Example the hanging bridge tour in monteverde was terrible. We were also lead to believe that the La Fortuna hotel would have access to the hot springs; it did not.
We also expected more help in restaurants; we got little help here.
Bad: we still have not received our refund. And that refund should be more. Every time we got picked up we were asked if we were 5 people. Obviously, someone did not update the drivers and we paid for more than 4 people.
Also the hotel rooms were big enough for 4 people yet you never changed them. I said I would keep the 2 rooms if we had to, or I would apply that credit to upgrade the hotels. This never happened.

Before we booked there was so much communication back and forth. But after the communication was much less. Including us still waiting for the refund.
I’m expecting a bigger refund than what was promised. If not then I will likely consider another travel agency for future vacations.

Hotel Reviews
Hotel Lomas del Volcán
Fortuna

Grounds are very nice and you feel like you are in the jungle. The rooms are very old and filled with bugs. If your expectations are that of an old camp lodge then you will be ok. The pool area was nice and the restaurant was decent. The staff was very nice.

Authenticity & Character
Location
Staff
Hotel Villabosque
Manuel Antonio, Quepos

This hotel is a 2 minute walk to Manuel Antonio National park. The hotel also feels very authentic. Almost like a bed and breakfast. Unfortunately, the bedrooms are small and old. And the breakfast is meh. It’s a small walk to the beach, but because it’s so close to the national park entrance, the beach here is very crowded. The staff is fabulous. I also Loved the monkeys running all over the premises. The pool is not good. You will need a car or taxi for most restaurants.

Authenticity & Character
There is a certain charm here. I wish the rooms were nicer.
Location
4 star for proximity to national park; 2 stars for not near most restaurants.
Staff
Nicest staff we met along our journey.
Cleanliness & Comfort
Clean yea, comfort no.
Sunset Del Mar Resort
Esterillos Este

This place is a “tail of two cities.” Let’s start with the good: the actual hotel rooms are beautiful. They must have been recently updated. The manager Roberto is fabulous and you can tell he really cares. The rest of the staff tries really hard but it’s obvious they are very understaffed. The bad: with the exception of the rooms, the place is a bit of a “sh… hole””. The owner is absent and it shows. This place has so much potential and I hope It reaches that potential. It needs paint and landscaping, and better amenities. The pool furniture is a tetanus shot away from dangerous. The beach is public but the hotel doesn’t really have any chairs or umbrellas etc. It’s so close to being a hidden gem; but unless the owner shows up or someone with deep pockets comes and invests in the property; it will eventually fail.

Authenticity & Character
See my written review
Location
It’s near nothing. But if you love isolation then it will be ok.
Staff
So nice and they work hard.
Cleanliness & Comfort
5 for the rooms; 1 for the grounds.
El Establo Mountain Hotel
Monteverde

The rooms are pretty good. They have a minimalist feel with very large windows to look into the cloud forest. The hotel is close enough to the center of town but the hotel and town have very large hills. So if you can’t manage the hills you will need help or a car. The rest of the hotel is dated. There is no air conditioning at all. We were there in December so it was manageable but if it was warmer; it would have been awful. The breakfast buffet was good.

Authenticity & Character
It’s old and dated
Location
Near town
Staff
Staff is nice
Cleanliness & Comfort
AC or fans would be helpful
Activity Reviews
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

Amazing and so much fun. The zip lines and the guided walk were fabulous.

Quality of Experience
Guides, Drivers and Staff
Guide knew were the snakes were and the monkeys too.
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Who doesn’t like chocolate and coffee. We made our own chocolate and drank as much coffee and hot chocolate as we liked.

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Arenal Volcano Hike & La Fortuna Waterfall
Private: Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

We didn’t see as much animals but our guide was so knowledgeable about the plants. The waterfall is literally 500 stairs down and then up. Be ready to make that hike!

Quality of Experience
Food
Guides, Drivers and Staff
Mariano was awesome. The lunch was great too.
Transport
Private Cloud Forest Night Walk
Private Cloud Forest Night Walk
Monteverde

Wow! Incredible. Our guide was amazing. Your hair will stand up on your neck as you walk with flashlights past venomous snakes and spiders.

Quality of Experience
Guides, Drivers and Staff
Andy was knowledgeable and fun.
Transport
Treetopia Tram & Hanging Bridges Adventure
Treetopia Tram & Hanging Bridges Adventure
Monteverde

The hanging bridges would have been great but we honestly did the one in La Fortuna 2 days before. This was a waste of time and old and needs updating.

Quality of Experience
Guides, Drivers and Staff
The guide was knowledge but there was very little animals to see.
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

These guides just know where to look. This is an easy hike to as most of the trails are paved. Know that no food is allowed in the park and the one snack bar has a line of almost 45 minutes. This was our best view of the sloths.

Quality of Experience
Guides, Drivers and Staff
Catamaran Adventure with Barbecue
Catamaran Adventure with Barbecue
Manuel Antonio

This was pretty good. Lots of fun. Drinking and BBQ.

Quality of Experience
Guides, Drivers and Staff
Transport
Introduction to Esterillos
Introduction to Esterillos
Esterillos Este

There is no introduction. Honestly, you are better off going up about another 30 minutes toward Jaco.

Horseback Riding on Esterillos Este Beach
Horseback Riding on Esterillos Este Beach
Costa Rica

The horses don’t run or maybe it would have been a 5. Make sure to go near sunset. Pacific sunsets while horseback riding thru the water is a slice of heaven.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 08, 2025
Dear Marc, Thank you so much for taking the time to share your detailed feedback. I truly appreciate your honesty, as it plays a key role in helping us improve our services. I’m glad to hear that the guides, drivers, and some of the excursions made a positive impression during your trip. Your feedback is invaluable, and we are always committed to enhancing our offerings based on our clients' experiences. I also want to thank you for visiting my country. Despite the challenges you faced, I... Read more

Dear Marc,

Thank you so much for taking the time to share your detailed feedback. I truly appreciate your honesty, as it plays a key role in helping us improve our services. I’m glad to hear that the guides, drivers, and some of the excursions made a positive impression during your trip. Your feedback is invaluable, and we are always committed to enhancing our offerings based on our clients' experiences.

I also want to thank you for visiting my country. Despite the challenges you faced, I hope you were able to enjoy Costa Rica’s natural beauty and had a good overall impression of the country.

Wishing you a fantastic 2025! It was a pleasure to have you here!

Pura Vida,
Bryan Leon,
Serendipity Adventures🦥

Great experience in Costa Rica
Costa Rica | Dec 21 - Jan 2, 2025

P
Philip Z.
France | Reviewed on Jan 04, 2025

Our trip to Costa Rica was perfectly planned, around what we initially wanted to do. Every tour operator was waiting for us to go, and we never had to lift a finger or think of what to do next, no hiccups or problems, just pure efficiency. Thank you to Serendipity who were the local agents , especially to Wilman who was great in communication over WhatsApp and kept checking in every few days or whenever we’d check into a new place.

Everything was great - thank you!

Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Jan 04, 2025
Hola Philip, Thank you so much for sharing your experience! We’re thrilled to hear that your trip to Costa Rica was perfectly planned and aligned with your expectations. It’s wonderful to know that everything ran smoothly and efficiently, allowing you to fully enjoy your adventure without any worries. A special thanks for recognizing Serendipity Adventures our effort and Wilman for their attentive communication and support throughout your journey. Ensuring our guests feel cared for is our... Read more

Hola Philip,

Thank you so much for sharing your experience! We’re thrilled to hear that your trip to Costa Rica was perfectly planned and aligned with your expectations. It’s wonderful to know that everything ran smoothly and efficiently, allowing you to fully enjoy your adventure without any worries.

A special thanks for recognizing Serendipity Adventures our effort and Wilman for their attentive communication and support throughout your journey. Ensuring our guests feel cared for is our top priority, and your kind words mean the world to us.

We’re delighted that you had such a positive experience and hope to welcome you and Gabrielle back to Costa Rica for more incredible adventures in the future.

Pura Vida! 🌴

Elena Mora
Serendipity Adventures, Costa Rica 🦥

It is hard to put this amazing trio into word...
Costa Rica | Dec 14 - Dec 23, 2024

J
Julie B.
Boston, MA | Reviewed on Jan 03, 2025
It is hard to put this amazing trio into words ! It is always a bit worrying planning a trip to a new destination , not knowing different locations , “ things to do” and of course the logistics of making this all happen. KimKim planned a perfect trip for our family of 12 ranging in ages from 15-82! Our days were filled with adventures including hiking , kayaking , zip lining, hanging bridges , exploring nature and wildlife, enjoying sunsets and the warm ocean. Everything was planned so... Read more

It is hard to put this amazing trio into words ! It is always a bit worrying planning a trip to a new destination , not knowing different locations , “ things to do” and of course the logistics of making this all happen. KimKim planned a perfect trip for our family of 12 ranging in ages from 15-82! Our days were filled with adventures including hiking , kayaking , zip lining, hanging bridges , exploring nature and wildlife, enjoying sunsets and the warm ocean. Everything was planned so perfectly. Serendipity guides and drivers were FANTASTIC ! They were always prompt , waited patiently for us as we often took longer on our daily adventures , never rushed us , went above and beyond in retrieving an item left behind at a hotel and driving it to us 3 hours away !!!! Their guides were knowledgeable, humorous and patient. One driver spotted 4 different sloths along our drive and pulled over every time for us to take pictures ! Kim Kim and Serendipity was so responsive to any of our needs. Their drivers even drove us to the grocery store so we could buy an anniversary cake , then to a restaurant that was recommended and spoke with the staff to arrange to have the cake brought out at the end of the meal as a big surprise. We made so many memories on this trip and to have 12 people happy over 10 days and EVERYTHING run so smoothly was priceless !!! Thank you !!!

Hotel Review
Arenal Paraíso Resort, Spa & Hot Springs
La Fortuna

The all you can eat breakfast was incredible!!! We loved the warm spring hot tubs !!

Location
Activity Reviews
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

The bad news is I can never go zip lining anywhere else because I just experienced the BEST and MOST AMAZING ZIPLING ever !!! Anyone who is going to Cosya Rico has to zip line here ! There were 11 in our group and I loved how we were able to stay together and watch everyone in our group take off and land. The staff was incredible , they handled all the equipment, all you had to do was enjoy the ride !!!!!

Quality of Experience
Guides, Drivers and Staff
Fun and humorous ! Good looking too
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

This guided tour eas like going on a tree sure hunt without having to hunt ! The guides found / spotted all these amazing animals and insects big and small and we viewed them through their telescopes ! They even took pictures with our phone through their lens of the telescope so we have amazing pictures ! The guides found was so enthusiastic when animals were spotted and that enthusiasm transmitted right to us.

Quality of Experience
O
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling Adventure
Ocean Kayaking & Snorkeling Adventure
Manuel Antonio

This was one of the highlights of our trip. We paddled a double kayak across the ocean ( it was a long way :) and then snorkeled or relaxed on the beach before paddling back. It was such a beautiful experience. Everyone made it from ages 15-82 !!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 03, 2025

Hola from beautiful Costa Rica, Julie!

Thank you so much for your thoughtful and kind words!

It truly means a lot to hear how much you enjoyed your trip and that everything ran smoothly for your family. Knowing that we could help make such special memories for all 12 of you is incredibly rewarding. I’m especially glad our team could go the extra mile (literally!) to make your experience unforgettable. It was a pleasure to be part of your adventure!

Pura Vida!
Bryan🌿Serendipity Adventures, Costa Rica🦉

They made it easy!
Costa Rica | Dec 26 - Jan 1, 2025

Lisa
Lisa M.
Newark, NJ | Reviewed on Jan 03, 2025
I had no idea where to begin for this trip, but our teams from kimkim and Serendipity Adventures had us covered! Elena, Nancy and Wilman helped plan and coordinate things I didn’t even know I wanted to do. They gave us itinerary options so we could choose what was best for us. They were available for questions and even checked in regularly on our trip. They did an amazing job and we had the best adventures! Read more

I had no idea where to begin for this trip, but our teams from kimkim and Serendipity Adventures had us covered! Elena, Nancy and Wilman helped plan and coordinate things I didn’t even know I wanted to do. They gave us itinerary options so we could choose what was best for us. They were available for questions and even checked in regularly on our trip. They did an amazing job and we had the best adventures!

Hotel Reviews
Tabulia Tree
Manuel Antonio

The hotel room was very basic but we were not spending much time there. The gardens were beautiful. The wildlife while eating our meals kept us entertained! The pool was clean and enjoyable. The staff were so friendly and accommodating. We enjoyed our time there.

Authenticity & Character
The layout of the rooms within the gardens.
Location
Very pretty setting.
Staff
The staff were friendly and accommodating.
Cleanliness & Comfort
The room was very basic with limited supplies. Even the toilet paper was portioned out.
Hotel Eco Arenal
Fortuna

This hotel was in a private garden setting. The room had everything you need. The staff was very nice and the breakfast buffet was delicious. It was very close to La Fortuna, but quiet enough to be relaxing. The grounds were kept well and the pool area was clean and inviting.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Don’t skip this.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

This was a lot of fun and it was all due to the staffs’ attitude. It was rainy and people were glum, but they got everyone up and going. The food was good, too.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

It was pouring most of this trip, but our guide, Chris, made it work. We had an amazing experience and learned so much. Don’t skip this!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River
Whitewater Rafting on the Balsa River
Arenal/La Fortuna

I’ve never done this before, but it was exhilarating! Our guide was experienced and gave great instructions. He also made it so much fun with his humor and enthusiasm.

Quality of Experience
Food
Guides, Drivers and Staff
Momo was the best!
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Jan 03, 2025

Hola Lisa,

Happy New Year! Thank you so much for sharing your experience! We're delighted to hear that the Kimkim and Serendipity Adventures teams, along with our amazing team Wilman, Nancy and my self, made your trip planning seamless and enjoyable. It’s wonderful to know they helped you discover new adventures and supported you every step of the way. Your kind words mean the world to us, and we’re thrilled you had such amazing adventures.

Pura Vida! We hope to welcome you back to Costa Rica soon.

Thank you very much,

Elena Mora
Serendipity Adventures, Costa Rica 🦥

Ten dyasin Costa Rica with Serendipity Adventuresd
Costa Rica | Dec 14 - Dec 23, 2024

Ronald
Ronald Y.
Flagami, FL | Reviewed on Jan 02, 2025
Bryan, with Serendipity Adventures, did a fantastic job of arranging a ten day 60th anniversary celebration for my family of twelve. We flew in anda out of San Jose, then spent a couple of days in La Fortuna, Monteverde, and Manuel Antonio. Serendipity arranged all activities and transportation at each location. All Serendipity folks were personble and punctual, but we remember Minor, Manarino, and especially Alex who went out of their way to provide extra assistance whenever needed. The... Read more

Bryan, with Serendipity Adventures, did a fantastic job of arranging a ten day 60th anniversary celebration for my family of twelve. We flew in anda out of San Jose, then spent a couple of days in La Fortuna, Monteverde, and Manuel Antonio. Serendipity arranged all activities and transportation at each location. All Serendipity folks were personble and punctual, but we remember Minor, Manarino, and especially Alex who went out of their way to provide extra assistance whenever needed. The favorite activity was the zip linning at La Fortuna, but all twelve agreed that they enjoyed every activity, even though the others were not quite as exciting as the zip linning.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 02, 2025
Hola Ronald! Thank you for sharing such kind feedback! It was truly an honor to help plan your 60th anniversary celebration, and I’m thrilled to hear your family had such a memorable experience. I’ll be sure to pass along your appreciation to Minor, Marino, and Alex—they’ll be delighted to know they made your trip even more special. It’s wonderful that zip-lining in La Fortuna was such a hit! Thank you again for choosing Serendipity Adventures to celebrate this milestone with your family.... Read more

Hola Ronald!

Thank you for sharing such kind feedback!

It was truly an honor to help plan your 60th anniversary celebration, and I’m thrilled to hear your family had such a memorable experience. I’ll be sure to pass along your appreciation to Minor, Marino, and Alex—they’ll be delighted to know they made your trip even more special.

It’s wonderful that zip-lining in La Fortuna was such a hit! Thank you again for choosing Serendipity Adventures to celebrate this milestone with your family. Wishing you many more joyful adventures ahead!

Happy New Year!
Bryan🌟Serendipity Adventures, Costa Rica

A 2 week fun vacation in Costa Rica
Costa Rica | Dec 20 - Jan 1, 2025

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Beth K.
Los Angeles, CA | Reviewed on Jan 02, 2025
Just came back from a fantastic vacation in Costa Rica that Randall, our agent from KimKim, booked for us. All the hotel checkins and excursions went seamlessly smooth. La Fortuna - we stayed at the Montañad de Fuego Mountain Resort & Spa. Nice rooms but probably wouldn’t recommend as to the paths to our bungalow were not lit and it was easy to trip along the way. The “thermal” pools are warmer at my home. We did the Arenal lava hike and that was good although we never did see the top of... Read more

Just came back from a fantastic vacation in Costa Rica that Randall, our agent from KimKim, booked for us. All the hotel checkins and excursions went seamlessly smooth.

La Fortuna - we stayed at the Montañad de Fuego Mountain Resort & Spa. Nice rooms but probably wouldn’t recommend as to the paths to our bungalow were not lit and it was easy to trip along the way. The “thermal” pools are warmer at my home. We did the Arenal lava hike and that was good although we never did see the top of Arenal due to daily cloud cover. Baldi Hot Springs were fantastic as was the cano negro boat tour.
Our next stop was in Monteverde where we stayed at Poco a Poco. Loved this hotel and highly recommend it. Hanging bridges were great as was the zip lining. Really enjoyed the coffee, chocolate and sugar cane tour.
Our last stop was in Tamarindo and we stayed at the Wyndham. Very nice hotel although they would run out of clean towels (both in room as well as pool). Did a catamaran snorkel tour through Marlin Del Rey. Snorkeling was poor due to all the rain but the unlimited drinks and food were really good.

Hotel Reviews
Montaña de Fuego Mountain Resort & Spa
La Fortuna

Montaña de Fuego Mountain Resort & Spa had very nice rooms, but I was surprised by the lack of lighting on the paths, making it difficult to walk at night. The thermal pools were also not as warm as I expected. The garden was beautiful though, and the facility itself was lovely.

Hotel & Spa Poco a Poco
Monteverde

Hotel & Spa Poco a Poco in Monteverde was a quaint hotel with great service. The staff were lovely, making the stay highly recommendable.

Wyndham
Tamarindo

The Wyndham had a great location with a nice view over the city and beach. However, they routinely ran out of towels, both for rooms and the beach. At times, the rooms weren't serviced even after requesting housekeeping.

Activity Reviews
Monteverde - Hanging Bridges Guided Hike & Zip-lining tour
Monteverde - Hanging Bridges Guided Hike & Zip-lining tour
Monteverde

The Hanging Bridges Guided Hike was a wonderful experience. Although I didn't do the zip-lining due to my knee, I exchanged my ticket for the Sloth tour, which I really enjoyed. The park was well-maintained, and there were plenty of activities available for everyone.

Coffee, Chocolate & Sugar Cane Experience (English Tour)
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Monteverde

The Coffee, Chocolate & Sugar Cane Experience was a delightful and educational tour. It was fascinating to see the process and try various samples. Walking through the plantations and learning about these products was a wonderful and tasty experience.

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jan 03, 2025

Dear Beth,

Thank you so much for your valuable feedback. I truly appreciate your insights and have already noted your comments regarding Montaña de Fuego. I will be sure to follow up with them to help enhance their product.

This December has certainly been unusual, with more rain than we typically experience at this time of year. The tropics never cease to surprise us!

We hope to have the pleasure of welcoming you back to our beautiful country in the near future.

Warm regards,
Randall

First class service!
Costa Rica | Dec 16 - Dec 23, 2024

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Steven S.
Denver, CO | Reviewed on Jan 01, 2025
I was very satisfied with the level of interaction from planners, detail of the itinerary, and the quality of the hotels, excursions, and transportation. I'm a seasoned traveler and usually do everything on my own. However, finding myself in the midst of a last-minute planned marriage left me little time, if any, to put this trip together. So, if you would rather skip all the time and headache, I can't recommend them enough. However, just know that it comes with a price, and I estimate I... Read more

I was very satisfied with the level of interaction from planners, detail of the itinerary, and the quality of the hotels, excursions, and transportation. I'm a seasoned traveler and usually do everything on my own. However, finding myself in the midst of a last-minute planned marriage left me little time, if any, to put this trip together. So, if you would rather skip all the time and headache, I can't recommend them enough. However, just know that it comes with a price, and I estimate I could've saved 20-30% on my own. Nevertheless, they excel at what they do, so if the time value of money leans the favor of a third party, go for it!

Hotel Review
Nammbú Beachfront Bungalows
Sámara

Can't say enough about the quality of this hotel, the SERVICE (especially), and the huge comfortable rooms. Although it was a bit beyond what I normally spend on hotels, it was completely worth the cost in my opinion. Literally the only (and I mean ONLY) nitpick I have are the pillows. They were quite large and firm, and my wife was not able to sleep on them. But overall, A+! And that goes for the bartenders, front desk staff, and their Whatsapp facilitators that helped me out multiple times!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Took off one star for the pillows
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 03, 2025

Hello Steven,

Thank you so much for your thoughtful and detailed review!
We're thrilled to hear that you were satisfied with the level of interaction from our planners, the detail of your itinerary, and the quality of the accommodations, excursions, and transportation. It means a lot to us that even a seasoned traveler like yourself found value in our services during such a busy and exciting time in your life—congratulations on your marriage!

Thank you again for recommending us to others, and we hope to assist you with future adventures when the time is right!

Pura Vida,
Olman

Costa Rica Family vacation
Costa Rica | Dec 23 - Dec 29, 2024

Bhavesh
Bhavesh S.
Park Ridge, IL | Reviewed on Dec 31, 2024
Olman helped me plan the trip according to my specific requirements. Every single pickup for scheduled activity and transportation was ON TIME and that takes out the stress when you are on vacation. I honestly use Kimkim just for that - to ensure there are no cancelations on planned activities - its very reliable and definitely worth every penny to go with a travel agency. Read more

Olman helped me plan the trip according to my specific requirements. Every single pickup for scheduled activity and transportation was ON TIME and that takes out the stress when you are on vacation. I honestly use Kimkim just for that - to ensure there are no cancelations on planned activities - its very reliable and definitely worth every penny to go with a travel agency.

Activity Reviews
El Silencio Volcano Hike
El Silencio Volcano Hike
Arenal/La Fortuna

This was the best activity - enjoyed the views of the Arenal Volcano from close by.

Quality of Experience
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs Experience with Buffet Meal
EcoTermales Hot Springs Experience with Buffet Meal
Arenal/La Fortuna

I have mixed feelings about Hot Springs - the activity was late in the evening - the dinner was good but the hot springs were ok especially with limited visibility in the dark.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

You absolutely need a guide here, since they will show you close up views of animals, spiders, birds etc. The beach is also great but we did not really use it.

Quality of Experience
Guides, Drivers and Staff
Transport
A taxi driver picked us up - while it was ok, would rather have better transportation like a private van.
Coffee, Chocolate and Sugar Cane Farm Tour
Coffee, Chocolate and Sugar Cane Farm Tour
Arenal/La Fortuna

We went through Coffee and Chocolate tour - there was nothing mentioned about Sugar Cane - guess it wasnt that important for us, but would be nice to not include it from the beginning, so not create any expectations. Also, not sure if the pricing we paid was "extra".

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 31, 2024

Hello Bhavesh,

Thank you so much for your kind words and for sharing your experience!
Punctuality and reliability are key to a stress-free vacation, and I am so glad I could deliver on that for you. Your trust in us means the world, and it's wonderful to know you found value in choosing a travel agency like ours.

We look forward to helping you plan another seamless and memorable adventure in the future!

Pura Vida,
Olman

Our trip to Costa Rica was excellent. ..
Costa Rica | Dec 20 - Dec 28, 2024

Vera
Vera I.
Pawcatuck, CT | Reviewed on Dec 30, 2024
Our trip to Costa Rica was excellent. I do want to mention that our lodging at the Karahe Hotel in Quepos was our only glitch. We loved the hotel, the people, and the beach. But the one room up the stairs was problematic ... maybe not for young people who don't mind the many steps to their room, but for us, the nuisance of the climb to the small room (limited hot water) was not worth the gorgeous view. But we cannot say enough about Olman... and we ran into another family who had booked... Read more

Our trip to Costa Rica was excellent. I do want to mention that our lodging at the Karahe Hotel in Quepos was our only glitch. We loved the hotel, the people, and the beach. But the one room up the stairs was problematic ... maybe not for young people who don't mind the many steps to their room, but for us, the nuisance of the climb to the small room (limited hot water) was not worth the gorgeous view. But we cannot say enough about Olman... and we ran into another family who had booked through him who also were extremely happy. So, we will return to KimKim for future trips, and if/when we return to Costa Rica, we want Olman to be our travel agent.
Thank you so much, and to Olman, Pura Vida!
Betsy

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 31, 2024

Hi Vera,

Thank you so much for sharing your detailed feedback! I am delighted to hear that your trip to Costa Rica was excellent and that I helped make your experience memorable.

I am also glad you loved the Karahe Hotel’s charm, its wonderful people, and the stunning beach—though I truly appreciate your honesty about the room's challenges. Your insights about the climb and limited amenities are valuable and will help me make even better recommendations in the future, tailored to your preferences.

Pura Vida!
Olman

Pura Vida!
Costa Rica | Dec 16 - Dec 27, 2024

E
Elizabeth Koshy R.
Ashburn, VA | Reviewed on Dec 30, 2024
All guides good. All drivers good. Hanging Bridges guide exceptional; named Gabby.
Catamaran guides exceptional; saw whales!
Would recommend more hotel options be given rather than only one within the overall plan so customers can have flexibility in choosing given amenities and price range (we just took what was offered due to lateness of planning our trip; however we would have liked to have had different choices for our stays in San Jose and Samara). Read more

All guides good. All drivers good. Hanging Bridges guide exceptional; named Gabby.
Catamaran guides exceptional; saw whales!

Would recommend more hotel options be given rather than only one within the overall plan so customers can have flexibility in choosing given amenities and price range (we just took what was offered due to lateness of planning our trip; however we would have liked to have had different choices for our stays in San Jose and Samara).

Hotel Reviews
Auténtico Hotel
San José

First night poor, no air conditioning, mechanical building noise and outside noises that of course the hotel cannot control. 2nd night good enough.

Authenticity & Character
No comment
Location
Let customer know location. This hotel was not in a good location for walking to see any central areas.
Staff
The men were friendlier at the reception than the women. Welcoming treat was awful, but nice to be offered one.
Cleanliness & Comfort
Overall ok
Pachira Lodge
Tortuguero

For being in an isolated area, very nice. When not touring one has few options. Lodge could provide more activities, especially due to rainy weather, (when the swimming pool was not always suitable) and an ‘iffy’ internet connection in the rooms. In the public areas of the lodge, internet was ok if not always at its best, but then, one is in the isolated tropical forest, We enjoyed lying in hammocks under a covered, open space while it rained. Some tourists brought cards and games with them, which was a great idea for the free times.

Authenticity & Character
Nice lodge feeling. Nice wood architecture. One drawback, was that one can hear human neighbors due to open layouts. Saw monkeys, and sloths in trees at the lodge. Always had hot water, which was pleasant… and food was good.
Location
For the park and tours.
Staff
Cleanliness & Comfort
Cariblue Beach & Jungle Resort
South Puerto Viejo

Ok place, but too musty for me. Make sure room is accommodating for your age and physical needs. We had two stories with very steep stairs. Restaurant ok.

Authenticity & Character
Hotel should remodel.
Location
Too close to busy main road. Beach across busy road. Nice beach.
Staff
Attentive
Cleanliness & Comfort
They do the best they can inside of room given the age of the structure.
Baldi Hot Springs Resort, Hotel & Spa
Fortuna

Nice and comfortable.

Authenticity & Character
Choice of hot springs.
Location
Good for being picked up for tours; but not that close to towns restaurants etc.
Staff
Front desk
Cleanliness & Comfort
They say they make sure hot spring waters and pools are kept clean and safe for people.
Montelaguna Boutique Hotel
Samara

Simple place. Nice enough.

Authenticity & Character
Building ok. Could provide foldable chairs and hammocks to take to the beach.
Location
Close to beautiful Carrillo Beach but have to walk on narrow busy road and cross road to get to beach. Would be nice if road had shoulders.
Staff
Conversational and friendly.
Cleanliness & Comfort
Best they can do for hotel age.
Activity Reviews
Cahuita National Park Snorkel & Rainforest Hike
Cahuita National Park Snorkel & Rainforest Hike
Puerto Viejo de Talamanca

Loved!

Quality of Experience
Beauty and friendly guides
Guides, Drivers and Staff
Transport
 San Jose - Tortuguero
San Jose - Tortuguero
Costa Rica

Long trip. Food stop area pleasant. Transfer point from bus to boat is rustic, including bathrooms. Final boat trip to park is fun!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enjoy the Beauty of Tortuguero National Park
Enjoy the Beauty of Tortuguero National Park
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Maleku Indigenous Reserve
Visit to Maleku Indigenous Reserve
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Despite the rain which fortunately let up, wonderful experience. Friendly knowledgeable guide!!!

Quality of Experience
Guides, Drivers and Staff
Pura Vida in practice!!!
Transport
Catamaran Ocean Safari & Snorkel Trip
Catamaran Ocean Safari & Snorkel Trip
Sámara

Saw Whales! Extra special guides as hosts who kept us safe and provided levity!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jan 03, 2025
Hello Elizabeth, I hope you are doing great! We are glad to hear you enjoyed your trip and had such memorable experiences, especially with Gabby on the Hanging Bridges tour and the Catamaran guides, you even got to see whales, which is incredible! We also appreciate your suggestion about offering more hotel options. Flexibility is important, and we understand how valuable it is to have choices that align with personal preferences and budgets. Your feedback helps us improve, and we will... Read more

Hello Elizabeth,

I hope you are doing great!

We are glad to hear you enjoyed your trip and had such memorable experiences, especially with Gabby on the Hanging Bridges tour and the Catamaran guides, you even got to see whales, which is incredible!

We also appreciate your suggestion about offering more hotel options. Flexibility is important, and we understand how valuable it is to have choices that align with personal preferences and budgets. Your feedback helps us improve, and we will work on providing a broader range of options for our travelers in the future.

Thank you for choosing us to plan your trip, and we hope to welcome you on another adventure soon!

Best regards,
Yuliana

We had a fantastic trip to Costa Rica thanks to Kimkim and Serendipity travels
Costa Rica | Dec 22 - Dec 29, 2024

Pranati
Pranati D.
Seattle, WA | Reviewed on Dec 30, 2024
We had a fantastic trip to Costa Rica thanks to Kimkim and serendipity team. We were warmly received by Alex Quiros from serendipity travels who drove us to Manuel Antonio. He gave us a beautiful overview of Costa Rica and helped us see some great wildlife Enroute. Throughout the trip we had an amazing time, transport was well organized and on time. The staff were extremely polite and professional and went over and beyond for us. We will use definitely use kimkim and serendipity again! Read more

We had a fantastic trip to Costa Rica thanks to Kimkim and serendipity team. We were warmly received by Alex Quiros from serendipity travels who drove us to Manuel Antonio. He gave us a beautiful overview of Costa Rica and helped us see some great wildlife Enroute. Throughout the trip we had an amazing time, transport was well organized and on time. The staff were extremely polite and professional and went over and beyond for us. We will use definitely use kimkim and serendipity again!

Hotel Reviews
Arenas del Mar Resort
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Springs Resort & Spa
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lighting in the rooms was very dull. Bathroom was slightly tight. Can be improved.
Studio Hotel
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bathroom was not squeaky clean
Activity Reviews
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Maleku Indigenous Reserve
Visit to Maleku Indigenous Reserve
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Dec 30, 2024
Hola Pranati, Namaste🙏🏼 Thank you so much for sharing your wonderful experience!
We're thrilled to hear you had such a fantastic trip to Costa Rica with the help of Kimkim and the Serendipity Team. Alex Quiros is an incredible driver, and it’s great to know he made your journey to Manuel Antonio so memorable with his insights and wildlife spotting.
It’s fantastic that the transport and organization were seamless and that the staff exceeded your expectations. We’re so glad you enjoyed... Read more

Hola Pranati,

Namaste🙏🏼 Thank you so much for sharing your wonderful experience!
We're thrilled to hear you had such a fantastic trip to Costa Rica with the help of Kimkim and the Serendipity Team. Alex Quiros is an incredible driver, and it’s great to know he made your journey to Manuel Antonio so memorable with his insights and wildlife spotting.

It’s fantastic that the transport and organization were seamless and that the staff exceeded your expectations. We’re so glad you enjoyed every aspect of your adventure.
We can’t wait to help you plan your next trip—thank you for choosing Kimkim and Serendipity! 😊🌴
बहुत धन्यवाद- Bahut Dhanyavaad

Pura Vida,

Elena Mora.
Serendipity Adventures.

Highly recommend Kim Kim for great communication and planning, and a fantastic no-stress and fun trip!
Costa Rica | Dec 21 - Dec 28, 2024

Michelle
Michelle C.
Chicago, IL | Reviewed on Dec 29, 2024
If you are looking for a stress-free and reasonably-priced itinerary to Costa Rica, look no further than Kim Kim. From the very beginning of planning and customizing the itinerary, Olman was immediately responsive to my questions and concerns. The planning was transparent with information about hotels and activities. We felt confident going into the trip. We were then handed off to Graciela who was our contact in-country. The great communication continued. Our private driver Leo was the star... Read more

If you are looking for a stress-free and reasonably-priced itinerary to Costa Rica, look no further than Kim Kim. From the very beginning of planning and customizing the itinerary, Olman was immediately responsive to my questions and concerns. The planning was transparent with information about hotels and activities. We felt confident going into the trip. We were then handed off to Graciela who was our contact in-country. The great communication continued. Our private driver Leo was the star of our trip, though. So gracious, so patient, such a wonderful lovely man who went out of his way to make our trip special by taking us to great restaurants and working in new things we wanted to do.

Prior to signing up with Kim Kim, I checked out several other tours that frequently come up on Google. We started in San Jose, stayed a few days in La Fortuna, moved onto Monteverde, and ended in Samara. So many logistics that these trips can get very expensive quickly. But, we found Kim Kim to be both accommodating and reasonably priced. I would use them again in a heartbeat.

Hotel Reviews
Hotel Magic Mountain
Fortuna

This was a perfect hotel for an 11-party group. The breakfast buffet included an omelet station which was really nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cipreses
Monteverde

Family run hotel which had a very nice personal homey feeling. The rooms did not have air conditioning. The December temperature was in the high 60s and low 70s so we didn't need cooling, but it was rainy and humid. I would refer to this hotel as a "budget" level hotel.

Leyenda Boutique Hotel and Spa
Hojancha Guanacaste

Very nice hotel outside the touristy areas of Samara. There was a beautiful courtyard area, with a beautiful pool and playground for young children. The rooms were spacious with a mini-fridge and large clean bathroom. There are two restaurants advertised at the hotel - This is critical because there are no restaurants within walking distance to the hotel. The lobby hotel was very good - very responsive and yummy dishes. The second restaurant - Hachidori - was marketed as an "asiatic" restaurant with sushi, ramen, and pad thai on the menu. Our experience was astoundingly bad (thus the three stars) - we waited 2 hours for our food, the food was barely edible, and we even didn't get our entire meals. It took us an hour to figure out that the food was being cooked at the lobby restaurant and walked over to Hachidori. Clearly the cooks didn't know how to cook this cuisine and there was no expediting to this restaurant. This experience, while isolated, defined our experience at this hotel.

Activity Reviews
Waterfall & Volcano Hiking Adventure with Lunch
Waterfall & Volcano Hiking Adventure with Lunch
Arenal/La Fortuna

What a great nature walk at the volcano. Our guide, Franklin, was very knowledgeable about the wildlife and plant life. We learned a lot about each plant and their medicinal properties. Unfortunately, it was rainy and foggy that day and we couldn't see the volcano.

Arenal Volcano Canyoning Adventure
Arenal Volcano Canyoning Adventure
Arenal/La Fortuna

Absolutely the best activity we did in Costa Rica - The perfect blend of water, rappelling, and zip lining. Guides were very professional and we felt safe the entire time. Our family does a lot of adventure activities on vacation, and we have experienced nothing like this before. Lunch was great too! Just do it. You won't regret it.

Quality of Experience
Guides, Drivers and Staff
Whitewater Rafting Sarapiqui River (Class II -III)
Whitewater Rafting Sarapiqui River (Class II -III)
Arenal/La Fortuna

Great adventure! We went at the end of the rainy season and the water was high! We've been on several white water rafting trips and this one was the most thrilling! Our guide, Carl, was super professional and calm. He gave great instructions and literally navigated us through rough waters. My only negative was that it was a gigantic group with numerous rafts going at the same time. But, when one raft flipped over, I appreciated how the other guides stopped and helped.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 04, 2025

Hi Michelle,

Thank you so much for sharing your amazing experience with us!
I am delighted to hear the whole team has such responsive and transparent support throughout your trip planning and during your time in Costa Rica. It’s wonderful to know that you felt confident going into your adventure—my goal is always to make travel stress-free and enjoyable.

Thank you for choosing Kimkim, and I’d love to help you plan another unforgettable adventure in the future.

Pura Vida! 🌴✨
Olman

Kimkim made our family vacation easy to plan and execute
Costa Rica | Dec 20 - Dec 28, 2024

Erika
Erika H.
Chicago, IL | Reviewed on Dec 29, 2024
Kimkim and our local specialist, Olman, made planning and traveling for our Costa Rican vacation easy and stress free. The hotels and excursions that Olman recommended were perfect and appropriate for the needs of our family of four (which included two teenagers). I will definitely use Kimkim again for any future international trips. Read more

Kimkim and our local specialist, Olman, made planning and traveling for our Costa Rican vacation easy and stress free. The hotels and excursions that Olman recommended were perfect and appropriate for the needs of our family of four (which included two teenagers). I will definitely use Kimkim again for any future international trips.

Hotel Reviews
Karahé Beach Hotel
Manuel Antonio

The private beach was amazing and the staff were wonderful and helpful. I will stay here again on my next trip to Costa Rica!

Authenticity & Character
We had easy access to the beach and ocean and also to the rainforests
Location
Beach was right next to National Park and full of services. Our kids took surf lessons from Waterdogs. I enjoyed a massage on the beach. My daughter and I got our hair braided on the beach and there was even a vendor selling coconut water in a coconut! The hotel and beach had monkeys and a sloth in the trees!
Staff
Staff could not have been more kind and helpful
Cleanliness & Comfort
Service staff cleaned the rooms daily and replaced beach towels each time
Hotel & Spa Poco a Poco
Monteverde

Charming hotel located right next to shops and food.

Authenticity & Character
Complementary drinks provided in fridge, great pool and hot tub as well as a fire pit for roasting marshmallows
Location
Great location!
Staff
Staff were very nice and helpful
Cleanliness & Comfort
Well maintained
Activity Reviews
EcoTermales Hot Springs Experience with Buffet Meal
EcoTermales Hot Springs Experience with Buffet Meal
Arenal/La Fortuna

My husband and I visited this 20 years ago on our honeymoon and it was just as we remembered it but better!

Quality of Experience
Food
Drinks were delicious and decorative. We enjoyed the buffet dinner and it had a wide array of choices.
Guides, Drivers and Staff
Transport
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

Our favorite experience of the trip. Suspension bridges were thrilling and we saw a tarantula in the rainforest. The ziplining was exhilarating. The staff were supportive and provided for our safety. Ziplining into the cloud forest was such a thrill.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 30, 2024

Hi Erika,

Amazing, incredible pics!
Thank you so much for your wonderful feedback! I am thrilled to hear all our team were able to make your Costa Rican vacation easy and stress-free.

It’s great to know that the hotels and excursions were a perfect fit for your family, especially with teenagers. I look forward to helping you plan more incredible adventures in the future!

Pura Vida,
Olman

Family Trip to Costa Rica
Costa Rica | Dec 14 - Dec 23, 2024

C
Colin R.
Ashburn, VA | Reviewed on Dec 28, 2024
Our trip was truly wonderful - This was our 1st time visiting Costa Rica and we felt welcomed and well taken care of throughout our time there.
Planning and booking: My experience working with Yuliana was great. Her model of asking for our input and then providing suggestions and guidance was super helpful. We planned a 9-10 day tour (flying in and out of Liberia), and our group of 8 included family members in their 80's, 70's, 50's, and a 20 year old. We wanted to get a sense of...
Read more

Our trip was truly wonderful - This was our 1st time visiting Costa Rica and we felt welcomed and well taken care of throughout our time there.
Planning and booking: My experience working with Yuliana was great. Her model of asking for our input and then providing suggestions and guidance was super helpful. We planned a 9-10 day tour (flying in and out of Liberia), and our group of 8 included family members in their 80's, 70's, 50's, and a 20 year old. We wanted to get a sense of different parts of the country so we visited Arenal, Tortuguero, Puerto Viejo, San Jose, and Monte Verde. Yuliana helped plan accordingly and found both accommodations and activities to meet a wide range of interests and abilities. Yuliana was patient and very flexible as we made adjustments and tweaked travel plans. She went above and beyond our expectations with some last minute add-ons that really made our experience memorable. She responded quickly and answered our questions and addressed our concerns. We had a detailed itinerary in hand with activities, travel, and lodging clearly laid out in advance of the trip for everyone to review. The itinerary included confirmation numbers for lodging and activities and phone contact numbers. (I would encourage anyone traveling to Costa Rica who has a similar itinerary to print a hard copy to take with you as part of the wonder of our trip was being in remote natural areas where there is not always internet or cell service).
Trip Itself: Once we arrived in Costa Rica Yuliana had arranged for our transport and drivers through a company called Amazilia Travel. I cannot say enough good things about this company. Graciela was out point of contact in the office with Amazilia Travel and was excellent. She was available when needed, answered questions quickly, and anticipated our needs during the trip. During our trip we had 2 drivers, Leo and Adrien. They were fantastic. I recommend both without hesitation. Not only are they talented drivers, they have vast knowledge of the country and areas in which we traveled and were happy to engage in conversation and answer questions. While most of the trip went very smoothly we did run into a few minor issues. That said, both Leo and Adrien went out of their way to resolve the issues quickly making extra calls and inquires as needed.
Overall a fantastic experience.

Hotel Reviews
Arenal Paraíso Resort, Spa & Hot Springs
La Fortuna
Authenticity & Character
The character of this hotel with the view of Arenal, the lush grounds filled with tropical plants and the hots springs gives the whole lodge/hotel a feeling of natural beauty and awe. We saw birds on the hotel grounds that we didn't see anywhere else during our trip.
Location
The view of Arenal from this hotel is spectacular.
Staff
Everyone was attentive and willing to help.
Cleanliness & Comfort
Pachira Lodge
Tortuguero

The lodge is designed in a way that you feel you are in the jungle. We saw both Howlers and Spider monkeys up close on the lodge grounds. Additionally we saw sloths, Jesus Christ Lizard, Toucans, Bare Throated Tiger Herons, and leaf cutter ants without leaving the lodge

Authenticity & Character
Location
Staff
Staff here went out of their way to take care of us. Very friendly and attentive.
Cleanliness & Comfort
Keep in mind the lodge is in the middle of a jungle, so if you don't want to hear the sounds of monkeys and other creatures at night, this is not the place for you - that said our rooms were clean and spacious, and the beds were comfortable. The rooms do not have A/C, but at least in December when we were there, the evenings cooled off nicely and the ceiling fans kept us comfortable.
Cariblue Beach & Jungle Resort
South Puerto Viejo

The combination of location (in the jungle, but right across the street from the beach) and the beauty of the grounds itself make it a wonderful place to stay.

Authenticity & Character
Location
We loved the location! That said, if you want to be within easy walking distance of town, this hotel is a bit far out.
Staff
Staff was helpful, polite, and professional. They spoke bot English and Spanish which was helpful for our group most of whom have very limited Spanish.
Cleanliness & Comfort
Auténtico Hotel
San José
Authenticity & Character
Location
The hotel location is good. That said it is not close to downtown and it is not on any public transit routes, so unless your group has a private driver, be ready for a lengthy walk (took us 40 minutes to walk to Central Market) or to pay for an uber or taxis.
Staff
Staff were friendly and professional, very welcoming and helpful.
Cleanliness & Comfort
Monteverde Country Lodge
Monteverde

This lodge is absolutely beautiful. The grounds are picturesque and the birds that we saw (toucans, toucanets, motmots, bluegrey tanagers) were fantastic. Staff was fantastic, food was delicious. We were truly welcomed and made to feel at home and cared for.

Authenticity & Character
Beautiful, quaint, relaxing and comfortable. Excellent restaurant.
Location
We loved the location. We were not, however close to town. This made for a wonderful feeling of being out in the wild and for seeing birds and creatures right on the grounds. However, if you don't have a vehicle or a private driver, it could be difficult to get back and forth to town.
Staff
Some of the more friendly, courteous, professional, and helpful people we had the pleasure of meeting on our trip.
Cleanliness & Comfort
Activity Reviews
Private: Arenal Volcano & 1968 Reserve Guided Hike
Private: Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

We toured with Franklin, he was fantastic. Knowledgeable and entertaining, he providing facinating facts and information about the volcano and the plants and animals we encountered on the hike. We would absolutely recommend him. He also helped us spot both toucans and sloths while in transit from the park to our restuarant.

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy the Beauty of Tortuguero National Park
Enjoy the Beauty of Tortuguero National Park
Tortuguero

Provided an experience were we truly felt we were out in the jungle and interactions with animals we didn't find anywhere else. We absolutely recommend a boat tour of the park. It is the only location in Costa Rica where we saw Spider, Howler and Capuchin monkeys all in the same day. It was also a great way to see both cayman and crocodiles. Our guide, Marco, and the captain of boat, Michael were both excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour: Cahuita National Park Excursion
Private Tour: Cahuita National Park Excursion
Puerto Viejo de Talamanca

Our tour guide Carlos was excellent. Very knowledgeable and helped us see so many things we would not have if we had gone on our own. The wildlife and plant life were stunning. The only thing we were not able to do was to try snorkeling - but we knew the odds of doing that were low given the time of year of our visit (Dec).

Quality of Experience
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Hike
Cloud Forest Reserve Hike
Monteverde

Our guide, Andrey was phenomenal. Knew so many things and was able to show us a huge variety of both animal and plant life on the way. As with other hikes, we would have missed so much if not for him.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Dec 31, 2024
Hello Colin,
Thank you so much for sharing such a thoughtful review! We are so happy to hear that your first trip to Costa Rica was such a success. You and your family had an amazing time exploring different parts of our country, and we are glad we could be part of making that happen.
It is wonderful to hear that my suggestions were helpful in planning the trip. It is great to know that the accommodations and activities worked well for your group, and we are happy we could meet everyone’s...
Read more

Hello Colin,
Thank you so much for sharing such a thoughtful review! We are so happy to hear that your first trip to Costa Rica was such a success. You and your family had an amazing time exploring different parts of our country, and we are glad we could be part of making that happen.
It is wonderful to hear that my suggestions were helpful in planning the trip. It is great to know that the accommodations and activities worked well for your group, and we are happy we could meet everyone’s needs.
We are also glad to hear that the team at Amazilia Travel, including Leo and Adrien, made your experience even better. Their local knowledge and great attitude really make a difference, and we are glad they were able to help resolve any minor issues along the way.
We really appreciate your feedback and your recommendation! We would love to help you plan another trip to Costa Rica in the future.
Pura Vida!
Yuliana

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.