Kimkim Trip Reviews for Costa Rica

4.8
Based on 1,223 ratings
Read 1,223 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A Great Costa Rican Adventure
Costa Rica | Nov 29 - Dec 14, 2025

Russ
Russ F.
Seattle, WA | Reviewed on Dec 18, 2025
It’s hard to know where to start about the wonderful time we had on our trip to Costa Rica. First it was a pleasure working with Olman to plan our itinerary. We listed the top attractions we wanted to see with lodging and transportation at a reasonable price and Olman really delivered. The weather was mostly sunny and the landscape was lush and green from the previous wet season. On our well organized tours we saw a wide variety of wildlife and our guides were informative and helped... Read more

It’s hard to know where to start about the wonderful time we had on our trip to Costa Rica. First it was a pleasure working with Olman to plan our itinerary. We listed the top attractions we wanted to see with lodging and transportation at a reasonable price and Olman really delivered.

The weather was mostly sunny and the landscape was lush and green from the previous wet season. On our well organized tours we saw a wide variety of wildlife and our guides were informative and helped us take amazing pictures we could not have gotten on our own. Our accommodations were clean and comfortable with pools and easy access to townsites and beaches. Transportation to all areas of the country was mostly on time and fairly pleasant. We also had ample down time where we could plan our own activities or just relax. Any issues we had with scheduling were not disruptive or affect our itinerary negatively.

Overall it was a fantastic experience and I would recommend this service to everyone.

Hotel Reviews
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

The hotel itself was very modern and clean with a nice restaurant

Authenticity & Character
Location
Where we were was OK but would not recommend walking around at night in some areas of the downtown
Staff
Cleanliness & Comfort
Hotel Playa Espadilla
Manuel Antonio

Best hotel we stayed in. Wonderful pool and cabanas plus very nice bar area and restaurant. We were also within easy walking distance to the beach and national park

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dreams Lodge Monteverde
Santa Elena

Hotel was very clean and comfortable and the staff was very friendly,helpful and easy to talk to.

Authenticity & Character
Location
K
Staff
Very nice staff
Cleanliness & Comfort
Wyndham
Tamarindo

Fantastic hotel with amazing views of the beach and ocean plus an infinity pool

Authenticity & Character
Location
Good shuttle service
Staff
Cleanliness & Comfort
Hotel Arenal Montechiari
La Fortuna

Nice location with amazing landscaping. Would have liked wifi in the rooms not just at the restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auténtico Hotel
San José

Limited stay for only 1 night

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
San José City Tour
San José City Tour
San José

Our guide took us to many parts of the city explaining the different buildings and history of San Jose. We also learned about the political development of Costa Rica.

Quality of Experience
Guides, Drivers and Staff
Transport
Damas Island Boat Excursion
Damas Island Boat Excursion
Manuel Antonio

Quiet boat ride though the mangroves learning about the different types and how they live in salty water. Also saw many species of birds that the guide pointed out and explained.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

This was probably the best guided hike we took as we saw and with our guide, took amazing pictures including a male, female and baby 3 toed sloths. Our guide took us back on a different path back to the entrance were we saw more beaches and flora and fauna

Quality of Experience
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde

We saw and took incredible photos of insects and wildlife plus a toucan. I am amazing how the guide found the animals in the dark with a small flashlight

Quality of Experience
Guide helped take amazing photos
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Very tranquil walk though the forest with scenic views of flora and fauna with our guide getting us amazing pictures. We even saw a quetzal which we understand is a rare sight

Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

I was a bit apprehensive about doing the zip lining but it turned out to be quite thrilling. Guides were very helpful. Very tranquil walk though the forest with scenic views of flora though the mist and hanging bridges were amazing. Some rain on the walk but did not affect the views

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Experience
Coffee, Chocolate & Sugar Cane Experience
Monteverde

Our guide was excellent in his explanation of coffee, chocolate and sugarcane processing and was also had a good sense of humour

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Sailing Excursion
Catamaran Sailing Excursion
Costa Rica

Beautiful and scenic catamaran ride with good drink and service plus very good staff

Quality of Experience
Views during snorkeling were not good area to murky water
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River Class II & III
Whitewater Rafting on the Balsa River Class II & III
Arenal/La Fortuna

This was a very exciting and fun experience. Our guide was very good and described different plants and wildlife

Quality of Experience
Food
Excellent pineapple and watermelon
Guides, Drivers and Staff
Transport
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
Arenal/La Fortuna

Hike up to the volcano was nice and our guide was very informative but we could not see the volcano due to cloud. The waterfall was spectacular though the hike back up the steps was tiring for some. Have a bit of rain on both trips

Quality of Experience
Food
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs Experience with Meal
EcoTermales Hot Springs Experience with Meal
Arenal/La Fortuna

Sitting in the hot springs was very relaxing with good drink service

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 22, 2025

Hello Russ,

Thank you so much for taking the time to share this. It truly means a lot to me. It was a real pleasure helping you plan your Costa Rica adventure, and I’m thrilled to hear that everything came together so well, from the itinerary and guides to the accommodations and balance of activities and downtime. I sincerely appreciate your kind words and recommendation, and I hope Costa Rica will welcome you back again in the future!

Best,
Olman

Great trip to Costa Rica, our first time. Fir...
Costa Rica | Dec 1 - Dec 10, 2025

Susan
Susan w.
Portland, OR | Reviewed on Dec 11, 2025
Great trip to Costa Rica, our first time. First guide from San Jose to la fortuna was our favorite. Appreciated drivers with snacks and drinks in the car. Sloth adventure was great! As was the tour with Socio in Manuel Antonio. The catamaran tour was okay….good food and drinks, BUT no visability for snorkeling apparently anytime around rainy season and they made like it was possible. The places we stayed at were wonderful. Wildlife around and incredible views! We were surprised by... Read more

Great trip to Costa Rica, our first time. First guide from San Jose to la fortuna was our favorite. Appreciated drivers with snacks and drinks in the car. Sloth adventure was great! As was the tour with Socio in Manuel Antonio. The catamaran tour was okay….good food and drinks, BUT no visability for snorkeling apparently anytime around rainy season and they made like it was possible. The places we stayed at were wonderful. Wildlife around and incredible views! We were surprised by how much food costs here compared to Mexico and Guatemala. That would be the only reason I may not recommend it to friends.

Hotel Reviews
Gran Hotel Costa Rica, Curio Collection by Hilton
San José
Authenticity & Character
Breakfast food was below average of previous hotels. Not as much ethnic food and no fresh egg section until later.
Location
Right next to opera house
Staff
Friendliness at desk
Cleanliness & Comfort
Great room service menu
Hotel La Mariposa
Manuel Antonio

Best views of any hotel I have stayed at. From the garden and pools to the sea, mountains, to the jungle. Several varieties of monkeys come by, and they had a mother sloth and baby in their huge garden.

Authenticity & Character
Garden, animals, flowers. Some ethnic food at breakfast
Location
Sunrise to sunset views
Staff
Cleanliness & Comfort
So many windows for them to clean…some streaks….forgot to supply filters in coffee.
Arenal Springs Resort
La Fortuna

Great pools with natural springs wandering around. Many iguanas on trees and rocks around pools. Restaurant not our fav because of all the Italian food. Pool food offered some choices including sushi. Expensive dinners. Would have liked more ethnic choices. Great breakfast choices. Excellent view of Arenal. Cabins are duplexes and lively

Authenticity & Character
Iguanas. Some ethnic breakfast food was great
Location
View
Staff
Very punctual, friendly, lovely
Cleanliness & Comfort
Costa Rica Marriott Hotel Hacienda Belen
San José

Great pool!!

Authenticity & Character
Location
Fairly near airport—nothing else around except industrial area
Staff
Cleanliness & Comfort
Activity Reviews
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

No snorkeling anytime near rainy season. Visibility only 3 feet. Many jellyfish and people getting stung. They had a mix to spray on the blisters. Good food and drinks and sunset lovely. Dolphins around and seabirds

Quality of Experience
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

Excellent guide. Found way more creatures that we could imagine. Got excellent pictures from our guide

Quality of Experience
Guides, Drivers and Staff
Transport
Private Sloth Observation - Day or Night Walk
Private Sloth Observation - Day or Night Walk
Arenal/La Fortuna

Excellent and came back with great pictures thanks to the guides telephoto lenses. Then after finding the sloths and birds, monkeys, etc..,you come back and they have some great local food! Excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

At the end they had some local food and drinks and chocolate demonstration. That was a lovely touch

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Dec 12, 2025
Hola Susan, Thank you so much for sharing your feedback, and I’m truly delighted to hear that you had a great first trip to Costa Rica. It’s wonderful to know that your guide from San José to La Fortuna was your favorite, and that you enjoyed the sloth adventure, the tour with Socio in Manuel Antonio, and the beautiful accommodations with their incredible wildlife and views. I also appreciate your comments regarding the catamaran tour. You are absolutely right — visibility for snorkeling is... Read more

Hola Susan,

Thank you so much for sharing your feedback, and I’m truly delighted to hear that you had a great first trip to Costa Rica. It’s wonderful to know that your guide from San José to La Fortuna was your favorite, and that you enjoyed the sloth adventure, the tour with Socio in Manuel Antonio, and the beautiful accommodations with their incredible wildlife and views.

I also appreciate your comments regarding the catamaran tour. You are absolutely right — visibility for snorkeling is often limited during the rainy season, and it should have been clearly communicated. Your feedback is very valuable, and I will share it with our operations team to ensure this is addressed moving forward.

Regarding food prices, Costa Rica is indeed more expensive than many other destinations in Central America due to local regulations, wages, and sustainability practices. I completely understand how this can impact the overall experience, and your perspective is very helpful for setting expectations with future travelers.

Thank you again for choosing us to help plan your adventure. If you ever decide to return, I would love to assist you again and make your next visit even smoother.

Thank you so much, Pura Vida!

Elena Mora
Serendipity Adventures, Costa Rica

Our trip was excellent - we travelled with tw...
Costa Rica | Nov 28 - Dec 6, 2025

J
Jocelyn W.
Canada | Reviewed on Dec 10, 2025
Our trip was excellent - we travelled with two children, 8 and 11, and everything was perfectly curated for them. The hotels were spectacular and the activities were really fun! Having activities in the morning left the afternoon free for lounging by the pool and relaxing in hot springs. Suggestions of what to bring and wear were very helpful. My only recommendation would be more details on where to drop the car off - we thought as per the instructions it was AT the airport but it was about... Read more

Our trip was excellent - we travelled with two children, 8 and 11, and everything was perfectly curated for them. The hotels were spectacular and the activities were really fun! Having activities in the morning left the afternoon free for lounging by the pool and relaxing in hot springs. Suggestions of what to bring and wear were very helpful. My only recommendation would be more details on where to drop the car off - we thought as per the instructions it was AT the airport but it was about 10 minutes away and required a shuttle back. This could have been a problem if we were short on time. Would definitely recommend this trip.

Hotel Reviews
Hotel La Mariposa
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
we had an issue with our first room and the staff accommodated us quickly by moving to another room that was perfect
Hotel & Spa Poco a Poco
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Luna Hotel & Spa
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 15, 2025
Hello Jocelyn, Thank you so much for sharing your feedback.
I am truly happy to hear that you had such an excellent trip and that it worked so well for both of your children. Knowing that the activities, hotels, and overall pacing allowed your family to have fun and relax is exactly what we aim for.
Thank you as well for pointing out the note about the car drop-off location. That’s very valuable feedback, and you’re absolutely right. It was a pleasure helping plan your Costa Rica... Read more

Hello Jocelyn,

Thank you so much for sharing your feedback.
I am truly happy to hear that you had such an excellent trip and that it worked so well for both of your children. Knowing that the activities, hotels, and overall pacing allowed your family to have fun and relax is exactly what we aim for.

Thank you as well for pointing out the note about the car drop-off location. That’s very valuable feedback, and you’re absolutely right.

It was a pleasure helping plan your Costa Rica adventure, and I truly appreciate the recommendation. I hope to assist you again in the future — Costa Rica will be happy to welcome you back anytime!

Warm regards,
Olman

We only had a few weeks to plan before depart...
Costa Rica | Nov 16 - Nov 22, 2025

joshua
joshua s.
Atlanta, GA | Reviewed on Dec 06, 2025
We only had a few weeks to plan before departure and the kimkim team did a great job of planning the entire itinerary, transportation, excursions, and lodging. While we might have been able to save some $ by planning the trip ourselves, the simplicity and comfort of having someone knowledgeable set everything up was worth the added cost. We were picked up at the airport and taken to our hotel in San Jose. the next day we were collected and driven to the east coast where we spent a few days... Read more

We only had a few weeks to plan before departure and the kimkim team did a great job of planning the entire itinerary, transportation, excursions, and lodging. While we might have been able to save some $ by planning the trip ourselves, the simplicity and comfort of having someone knowledgeable set everything up was worth the added cost. We were picked up at the airport and taken to our hotel in San Jose. the next day we were collected and driven to the east coast where we spent a few days before trekking back to Arenal for a few more days then a scenic drive back to the San Jose airport. All of the transports were clean, on time, and pleasant. The accommodations were above average with breakfast provided. All in all a wonderful and memorable trip. We would certainly use kimkim again.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 08, 2025

Hello Joshua,

Thank you so much for taking the time to share your experience with us. It truly means a lot.

I’m very happy to hear that, despite having only a few weeks to plan, everything came together smoothly, and you enjoyed a seamless trip. Our goal is always to make the planning process simple and stress-free, so knowing that the itinerary, transportation, excursions, and lodging all worked out perfectly is wonderful feedback.

Thank you again for trusting us with your trip. We would be delighted to help you plan your next adventure!

Pura Vida,
Olman

Unique Costa Rica: Nature Encounter & Relaxation
Costa Rica | Nov 25 - Dec 2, 2025

clenie
clenie v.
Norway | Reviewed on Dec 03, 2025
Olman was truly exceptional — not only was he a great person to spend time with, but his knowledge about so many aspects of the trip made a huge difference. He quickly understood exactly what we were looking for and arranged everything perfectly to match our preferences. His professionalism, flexibility, and insight made our experience even more memorable.
Overall, we are very happy with the service and the entire experience. Thank you once again for taking such good care of us.
Read more

Olman was truly exceptional — not only was he a great person to spend time with, but his knowledge about so many aspects of the trip made a huge difference. He quickly understood exactly what we were looking for and arranged everything perfectly to match our preferences. His professionalism, flexibility, and insight made our experience even more memorable.
Overall, we are very happy with the service and the entire experience. Thank you once again for taking such good care of us.

Hotel Reviews
Hampton by Hilton San José Airport
Alajuela

One of the very comforting hotels. Great choice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Playa Espadilla
Manuel Antonio
Authenticity & Character
Location
Staff
Great staff and very friendly
Cleanliness & Comfort
Hotel Cipreses
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Arenal Montechiari
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
WiFi at the room wasn’t available and it was bit inconvenient to go to reception or buffet area to browse the internet.
Rincón del Valle Hotel & Suites
San José

Location-wise, the hotel was convenient, and the breakfast was excellent. However, the amenities could have been better to enhance the overall stay.

Authenticity & Character
Location
Few restaurants around to check!
Staff
Cleanliness & Comfort
Rooms were quite dusty and the bathrooms weren’t that clean.
Activity Reviews
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River Class II & III
Whitewater Rafting on the Balsa River Class II & III
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
El Silencio Hike & Visit to Ecotermales Hot Springs
El Silencio Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 03, 2025

Hello Clenie,

Thank you so much for your kind words, they truly mean a lot to me.

It was an absolute pleasure helping you plan and experience Costa Rica, and I’m really happy to know the trip matched what you were hoping for. Reading messages like this is the most rewarding part of what I do.

Pura Vida,
Olman

Costa Rican Adventure
Costa Rica | Nov 22 - Nov 29, 2025

Sandra
Sandra L.
Ashburn, VA | Reviewed on Dec 02, 2025
My family (husband, oldest daughter, son-in-law and 2 grandsons) completed a trip to Costa Rica organized by Serendipity Adventures. I had extensive conversations with Holden, who then crafted an amazing itinerary for us which included a variety of activities. This was important to us as my husband is not able to do much walking. I found Serendipity to be easy to work with and extremely responsive to any questions we had. Prior to departure we got a detailed itinerary, instructions for our... Read more

My family (husband, oldest daughter, son-in-law and 2 grandsons) completed a trip to Costa Rica organized by Serendipity Adventures. I had extensive conversations with Holden, who then crafted an amazing itinerary for us which included a variety of activities. This was important to us as my husband is not able to do much walking. I found Serendipity to be easy to work with and extremely responsive to any questions we had. Prior to departure we got a detailed itinerary, instructions for our arrival and a helpful packing list.
Upon arrival we were met by Mariano who took us to our first destination. Mariano spoke great English, had tremendous passion for his country and was so informative. He was a joy to spend time with. He worked with us if we needed to tweak start times on our excursions.
This was a trip that left us with fantastic memories. From the amazing accommodations in the rainforest or by Manuel Antonio to our adventures (hanging bridges, zipline, cocoa & coffee class,, river float, ocean sail, hikes) everything was superb. Serendipty selected guides and companies (Endemic Bird and Brisa Elegante get a shout out) that were top notch. I can’t think of enough superlatives.
During our trip the Serendipity team stayed in touch. I was impressed with the promptness of their responses – even in the evening.
I would most definitely rely on Serendipity again!!

Hotel Reviews
Hotel La Mariposa
Manuel Antonio

Beautiful rooms with great views of the ocean. Breathtaking sunsets from the pool and dining room terrace

Authenticity & Character
Location
Staff
All staff was friendly, courteous and eager to please. Diego at the pool bar is great!
Cleanliness & Comfort
Chachagua Rainforest Hotel & Hot Springs
Peñas Blancas

Beautiful setting in the rainforest

Authenticity & Character
Location
Staff
Cleanliness & Comfort
a few too many bugs but not the hotel's fault - you are in the rainforest
Activity Reviews
Sunset Sailing Cruise on the Brisa Elegante
Sunset Sailing Cruise on the Brisa Elegante
Costa Rica

A fun crew. We were lucky to encounter dolphins and a mama whale and her baby.

Quality of Experience
boat ride was great - beautiful coastline
Food
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

I'm amazed at how much Andres can spot. All the guides, although from different companies, help each other out when they find interesting things.

Quality of Experience
Guides, Drivers and Staff
Andres is the best!
Big Arenal Mundo Aventura Zipline
Big Arenal Mundo Aventura Zipline
Arenal/La Fortuna

This was an exhilarating adventure. The guides here are well prepared and clearly love what they do.

Quality of Experience
Guides, Drivers and Staff
Private Arenal Hanging Bridges Walk
Private Arenal Hanging Bridges Walk
Arenal/La Fortuna

Saw so many things

Quality of Experience
Guides, Drivers and Staff
Transport
Private River Float on the Peñas Blancas River
Private River Float on the Peñas Blancas River
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Mariano!!
Cacao & Coffee Class at Chachagua Rainforest Lodge
Cacao & Coffee Class at Chachagua Rainforest Lodge
Arenal/La Fortuna

Very informative and fun experience. Our guide Roberto pointed out many things, especially on our hike to the finca. Got everybody involved in the process

Quality of Experience
Guides, Drivers and Staff
Transfer for Passenger Arriving at a Different Time
Transfer for Passenger Arriving at a Different Time
Costa Rica
Guides, Drivers and Staff
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Dec 03, 2025

Thank you, Sandra, I'm very happy to hear that you and your family made great memories over the holiday weekend ⭐ I will pass your sentiments on to Mariano and to our friends at Endemic Bird and Brisa Elegante. How fantastic that you were able to spot whales in Manuel Antonio. 🐋

Thank you
Holden Ketchum
Serendipity Adventures

La Fortuna Costa Rica
Costa Rica | Nov 26 - Dec 1, 2025

M
mindy n.
Somerset, NJ | Reviewed on Dec 02, 2025
Overall, we did not find the local agency support as helpful and friendly as Yuliana from KimKim. They were not as responsive. Other specific comments: the Volcano Lodge rooms were not updated and somewhat shabby. The front desk staff not welcoming. The resort lay-out was nice, central location, breakfast was good but would not recommend accommodations. All of the tour operators were very friendly and helpful esp. Monica from Bridges Tour. I would recommend the Sloth Trail that we booked... Read more

Overall, we did not find the local agency support as helpful and friendly as Yuliana from KimKim. They were not as responsive. Other specific comments: the Volcano Lodge rooms were not updated and somewhat shabby. The front desk staff not welcoming. The resort lay-out was nice, central location, breakfast was good but would not recommend accommodations. All of the tour operators were very friendly and helpful esp. Monica from Bridges Tour. I would recommend the Sloth Trail that we booked on our own. Additionally, we did not feel the Eco Thermal Experience on our last night was worth time or money. Our lodge accommodations already had thermal pools so enjoyed experience from that perspective at our own lodge. The buffet dinner was not tasty. Honestly, the location was very noisy, crowded and the opposite of relaxing. Not recommended.

Hotel Review
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

Rooms not updated, staffing less than welcoming. Breakfast was nice as well as location and layout of resort. Too many other choices in the area that may be better selection. Lots of walking from front desk to rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
EcoTermales Hot Springs Experience with Meal
EcoTermales Hot Springs Experience with Meal
Arenal/La Fortuna

Did not enjoy as overcrowded, noisy and opposite of relaxing. Buffet was not good. Not recommended, time or money.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano to El Castillo Mountain Bike Tour
Arenal Volcano to El Castillo Mountain Bike Tour
Arenal/La Fortuna

Enjoyed the 20-mile ride towards volcano. Some pavement roads but many uneven surfaces. Bikes could have been in better shape. Guide was knowledgeable and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Nocturnal Rainforest Walk
Nocturnal Rainforest Walk
Arenal/La Fortuna

Better than expected. Guide was so patient for taking photos and informative. Had the opportunity to see an amazing sunset with volcano view. Definitely recommend for nature trail and wildlife viewing.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayak Adventure in the Arenal Lake
Kayak Adventure in the Arenal Lake
Arenal/La Fortuna

We were on the only ones so turned into private tour. Saw birds, monkey and beautiful view of volcano. Perfect day. We highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

Unfortunately, the day was heavy downpour of rain so not as much fun. Good experience. Could get crowded.

Quality of Experience
Food
n/a
Guides, Drivers and Staff
Monica was amazing!
Transport
Traditional Cooking Class - Dinner
Traditional Cooking Class - Dinner
Arenal/La Fortuna

Very hands on, good meal and friendly staff. Fun night out!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Farm Experience
Coffee, Chocolate & Sugar Cane Farm Experience
Arenal/La Fortuna

Very informative and friendly staff.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Dec 02, 2025

Hello Mindy,
Thank you for sharing your honest feedback. I’m sorry to hear that some parts of your trip didn’t meet your expectations, especially the lodge and the thermal experience. I will make sure your comments are shared with our partners so we can improve. I am glad the tours and guides were a positive part of your stay. Thanks again for helping us do better for future travelers, and hopefully, I can assist you in a future trip to Costa Rica, where you can explore different regions of our beautiful country.
Best,
Yuliana

An amazing trip to Costa Rica
Costa Rica | Nov 14 - Nov 25, 2025

Ora
Ora Y.
Florence-Graham, CA | Reviewed on Dec 02, 2025
Holden and the team at Serendipity created an amazing trip for me in Costa Rica! All the pickup drivers were punctual, friendly and safe. The itinerary fit my interests and needs perfectly and allowed me to have an amazing time.
Holden kept in touch with me throughout my time in CR and made sure everything was running according to plan.
In summary, I had a great trip thanks to the KimKim & Serendipity teams.
Read more

Holden and the team at Serendipity created an amazing trip for me in Costa Rica! All the pickup drivers were punctual, friendly and safe. The itinerary fit my interests and needs perfectly and allowed me to have an amazing time.
Holden kept in touch with me throughout my time in CR and made sure everything was running according to plan.
In summary, I had a great trip thanks to the KimKim & Serendipity teams.

Hotel Review
Hotel & Spa Poco a Poco
Monteverde

I already wrote a detailed review of this hotel and its manager Lilian. To reiterate - the hotel was comfortable, clean and had everything I needed. Lily was welcoming, helpful and made me feel at home.

Authenticity & Character
It has an amazing garden with a walking trail.
Location
Beautiful surroundings, close to cafes & restaurants.
Staff
Lily
Cleanliness & Comfort
Activity Review
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Alex was a very fun and good guide who helped me overcome my fear of heights.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Dec 02, 2025

Thank you Ora, I'm so glad you had a great trip! It was a pleasure to meet you during your travels ⭐

Warmly
Holden Ketchum
Serendipity Adventures

Costa Rica 2025
Costa Rica | Nov 15 - Nov 28, 2025

Tim
Tim J.
Canada | Reviewed on Dec 01, 2025

Olman developed a comprehensive plan based on our requested activities. He was very quick to respond to any of our questions and found that everything was well organized. Everything went smoothly as we progresses through our holiday.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 01, 2025

Hello Tim,

Thank you so much for your kind words!
It was truly a pleasure helping you plan your trip, and I am very happy to hear everything went smoothly.

Hope to assist you again in the future!
Olman

It was an extremely smooth trip - no issues w...
Costa Rica | Nov 22 - Nov 30, 2025

N
Nadine H.
Seattle, WA | Reviewed on Dec 01, 2025
It was an extremely smooth trip - no issues what so ever Read more

It was an extremely smooth trip - no issues what so ever

Hotel Reviews
Hotel La Mariposa
Manuel Antonio

Just wonderful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Monteverde Hotel
Monteverde
Authenticity & Character
Location
No view from our room
Staff
Cleanliness & Comfort
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Privately Guided Hike
Cloud Forest Reserve Privately Guided Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Treetopia: Tram,  Zip Lines & Hanging Bridges
Treetopia: Tram, Zip Lines & Hanging Bridges
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Ja
Night Walk at Children's Eternal Forest
Night Walk at Children's Eternal Forest
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

Very nice guide - the fitness level of the group was too different - we ended up doing a stroll rather than a hike

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Dec 01, 2025

Hola Nadine!

Thank you so much for letting us know!

We're absolutely thrilled to hear you had an extremely smooth trip with no issues at all. This is exactly what we love to hear, and it means the world to our team.

We hope your memories from Costa Rica are filled with sunshine, beautiful sights, and plenty of Pura Vida. You’re always welcome back!

Pura Vida 🌟
Bryan Leon,
Serendipity Adventures | Costa Rica

Yuliana was great. The only issue was addres...
Costa Rica | Nov 23 - Nov 29, 2025

M
Michael S.
Atlanta, GA | Reviewed on Nov 30, 2025
Yuliana was great. The only issue was addressed quickly and professionally. Will use you guys again! Thank you for everything. Read more

Yuliana was great. The only issue was addressed quickly and professionally. Will use you guys again! Thank you for everything.

Hotel Reviews
Karahé Beach Hotel
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Magic Mountain
Fortuna

Beautiful place

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Dec 02, 2025

Hello Michael,

Thank you so much for your kind words! I’m very glad to hear everything was resolved quickly and that you had a great experience. It was a pleasure assisting you, and I’d be happy to help you again anytime. Thank you for trusting us!

Pura Vida!
Yuliana

Thank you KimKim !!
Costa Rica | Nov 9 - Nov 18, 2025

C
Christopher B.
Newark, NJ | Reviewed on Nov 25, 2025
Everything was perfect. Beautiful country and great accommodations. Private sailing on last day was beyond special. Read more

Everything was perfect. Beautiful country and great accommodations. Private sailing on last day was beyond special.

Hotel Reviews
Hotel Bosque del Mar
Playa Hermosa

Location Location Location. Steps from the beach. Restaurant was superb. Best fish sandwich !

Authenticity & Character
Location
Beach and islands.
Staff
Cleanliness & Comfort
Staff was helpful and attentitive.
Hotel Los Lagos Spa & Resort
La Fortuna

Best hotel springs and pools. Food was great and breakfast was the best.

Authenticity & Character
Beautiful gardens and flora.
Location
Base of volcano
Staff
Cleanliness & Comfort
Mawamba Lodge
Tortuguero

Felt like we were deep in the rain forest.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente
San José

Thank you Nicole for special service and Manu for great private tour of San Jose.

Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica

Great way to spend last day in CR on a private sail boat, snorkeling and enjoying the beautiful scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
Palo Verde National Park Boat Trip
Palo Verde National Park Boat Trip
Costa Rica

Saw alot of wildlife.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to Maleku Indigenous Reserve
Visit to Maleku Indigenous Reserve
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Boat Excursion Through the Tortuguero Canals
Guided Boat Excursion Through the Tortuguero Canals
Tortuguero

Guide was very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Tortuguero Village Visit
Tortuguero Village Visit
Tortuguero

Very remote and rainy. Best nights sleep listening to rain falling on our cabin.

Quality of Experience
Guides, Drivers and Staff
Transport
Private San José City Tour
Private San José City Tour
San José

Our guide Manu was the best.

Quality of Experience
Very informative of history of San Jose.
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Nov 25, 2025

Hola Christopher!

Thank you so much for your feedback! I'm thrilled to hear that everything was perfect and that you found Costa Rica as beautiful as we do.

Knowing that the private sailing trip on your last day was such a special highlight truly makes my day. I'll be sure to share your kind words with our entire team and the local guides.

We hope to welcome you back for more unforgettable moments in the future!

Pura Vida!
Bryan Leon,
Serendipity Adventures | Costa Rica🌴☀️🐦

We have traveled around the world, and up unt...
Costa Rica | Nov 9 - Nov 18, 2025

Trish
Trish G.
Newark, NJ | Reviewed on Nov 22, 2025
We have traveled around the world, and up until now did all the planning ourselves. This was the first time we used a travel agent and Kimkim was AMAZING. Every detail was prearranged. We had a very active trip with four stops, six excursions and transportation with planes, buses, boats and a rental car. Everything worked exactly as planned. Our tour guides were all prompt, friendly, knowledgeable and spoke English. We had a great time doing things I would not have thought of arranging. The... Read more

We have traveled around the world, and up until now did all the planning ourselves. This was the first time we used a travel agent and Kimkim was AMAZING. Every detail was prearranged. We had a very active trip with four stops, six excursions and transportation with planes, buses, boats and a rental car. Everything worked exactly as planned. Our tour guides were all prompt, friendly, knowledgeable and spoke English. We had a great time doing things I would not have thought of arranging. The total price was very reasonable for everything we experienced. It was my favorite trip ever, and that says a lot. We will definitely use Kimkim again.

Hotel Reviews
Hotel Bosque del Mar
Playa Hermosa

A lovely boutique hotel with the most friendly staff ever. The ground consist of beautiful mature trees with the rooms integrated into the landscape. The ocean is steps away and visible from the restaurant and upstairs bar. There is one smallish pool and a hot tub. The rooms are beautiful with a separate sitting room with a comfortable sectional sofa. The restaurant was very nice. The food was delicious but a little pricey. We found the upstairs bar menu a little less expensive but still delicious food. The staff were all very accommodating and made our stay extra nice. A massage by Angie was a perfect way to end our stay. She is a spectacular massage therapist and highly recommended

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna

Wow! Absolutely gorgeous grounds and a series of hot springs to die for. You have several choices of hot springs with varying temperatures, a swim up bar, swimming pools and water slide. We spent so much time on the property and it was so relaxing. The rooms are HUGE and clean with lovely covered porches on the front and back. The food in the restaurant was very good. The breakfast buffet was included and a terrific variety of food, both traditional and local dishes. Even the gift shop had a nice selection of souvenirs with reasonable prices.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mawamba Lodge
Tortuguero

A rustic all inclusive hotel in the Rain Forest. You are immersed in the tropical jungle environment. There is no A/C, no TV and very limited WiFi, but honestly it was nice being unplugged. The in house tour guide was very knowledgeable and taught us about the flora and fauna of Costa Rica. The food was fair. The wait staff were ok. They did their job, but were not particularly friendly, expect for a couple of staff that stood out. A couple of days here is enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente
San José

A modern urban hotel in the city of San Jose. Very clean, fabulous, friendly staff. Delicious breakfast Buffett included with our room. The rooftop restaurant was a very nice atmosphere with spectacular food so we ate there twice. I highly recommend this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica

A beautiful boat and lovely adventure. The captain and first mate were very attentive and made this a favorite tour of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Maleku Indigenous Reserve
Visit to Maleku Indigenous Reserve
Arenal/La Fortuna

A terrific experience learning about the history of this tribe, eating an authentic lunch, archery, a mock wedding and description of the plants they use for medicinal purposes.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tortuguero Village Visit
Tortuguero Village Visit
Tortuguero

A walk through a local village. The day we went it was pouring rain which did not stop us. They are proud people. Bring cash because you will not find an ATM in this village

Quality of Experience
Guides, Drivers and Staff
Transport
Private San José City Tour
Private San José City Tour
San José

Our tour guide Manu was a delight. He taught us a lot about the history of Costa Rica during this walking tour. He spoke English well and had a great personality.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Nov 23, 2025

Hola Trish!

Thank you so much for your incredibly kind words. Reading this truly made my day!

Hearing that this was your favorite trip ever, especially given your extensive travel experience, is the highest compliment we could ever receive. I'm thrilled that everything flowed smoothly and that our team could introduce you to experiences that made your journey so special.

We would be absolutely delighted to help you create more unforgettable memories on your next adventure.

Pura Vida!
Bryan Leon,
Serendipity Adventures | Costa Rica 🌴

Serendipity Adventures Planned the Perfect Anniversary Trip
Costa Rica | Nov 12 - Nov 19, 2025

Erica
Erica A.
Chicago, IL | Reviewed on Nov 20, 2025
We absolutely loved our Costa Rica trip. Planning with kimkim and Bryan from Serendipity Adventures was simple and within a few days, we landed on a great itinerary. We loved the accommodations - especially Chira Glamping in Monteverde. All of the guides and naturalists we worked with were terrific. So knowledgeable and friendly. We received fun touches by many vendors for our wedding anniversary including a bottle of wine, special desserts and a even a hot chocolate at the zip line... Read more

We absolutely loved our Costa Rica trip. Planning with kimkim and Bryan from Serendipity Adventures was simple and within a few days, we landed on a great itinerary.

We loved the accommodations - especially Chira Glamping in Monteverde. All of the guides and naturalists we worked with were terrific. So knowledgeable and friendly. We received fun touches by many vendors for our wedding anniversary including a bottle of wine, special desserts and a even a hot chocolate at the zip line adventure. The sailing adventure was perfect pace and vibe.

Our anniversary dinner at San Lucas in Monterverde was one of our favorite experiences that we've had in over 25 years of traveling together!

Hotel Review
Chira Glamping Monteverde
Puntarenas

We absolutely loved Chira Glamping! It was the perfect mix of luxury and the outdoors. We had a hot tub and ourdoor shower in addition to a lovely bathroom, full kitchen and the well appointed geodesic dome tent. The service was impeccable and Fabio was a great host for the breakfast each morning.

Authenticity & Character
Location
The views from the room were fabulous and it was completely private
Staff
Fabio was lovely as our breakfast server and the food was terrific and so fresh.
Cleanliness & Comfort
Activity Reviews
Private Guided Hike in Arenal Volcano Park 1968
Private Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

Mariano was a fantastic guide - knowledgeable and friendly and an excellent ambassador of Costa Rican culture and nature.

Quality of Experience
Guides, Drivers and Staff
Private Organic Cooking Class
Private Organic Cooking Class
Arenal/La Fortuna

We absolutely loved visiting Paraiso Organico and Hubert and his family were wonderful hosts. The mix of learning about the local produce and preparing a typical (and tasty) Costa Rican meal in a home were terrific. Highly recommend for a couple or small group!

Quality of Experience
Food
The meal was delicious and we loved the coaching and tips from "mom!"
Guides, Drivers and Staff
San Lucas Treetop Dining Experience - Wine Pairing
San Lucas Treetop Dining Experience - Wine Pairing
Monteverde

This was a highlight of our trip. The setting, food, cultural tour (via food) and wine were all impeccable. This was one of the best dinners we've ever had. Highly recommend this experience!

Quality of Experience
Food
The food and wine pairs were delicious. We loved the modern take on Costa Rican classics and tasting items from all over the country!
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Nov 20, 2025
Hola Erica! I'm thrilled to hear that you absolutely loved your Costa Rica trip and that the planning process felt simple and smooth. It was a pleasure helping you craft an itinerary that resonated with you. Celebrating your wedding anniversary with you was a privilege. I'm so glad the special touches, made your journey even more memorable. Your guides will be delighted to know they left such a positive impression, and it's wonderful to hear that your anniversary dinner at San Lucas was a... Read more

Hola Erica!

I'm thrilled to hear that you absolutely loved your Costa Rica trip and that the planning process felt simple and smooth. It was a pleasure helping you craft an itinerary that resonated with you.

Celebrating your wedding anniversary with you was a privilege. I'm so glad the special touches, made your journey even more memorable. Your guides will be delighted to know they left such a positive impression, and it's wonderful to hear that your anniversary dinner at San Lucas was a standout experience among 25 years of travels. That is high praise indeed!

I will be sure to share your feedback with our entire team and partners. We hope to welcome you back for more beautiful memories in the future.

Pura Vida!
Bryan Leon,
Serendipity Adventures | Costa Rica🐦☀️🌿

All guides were personable, knowledgeable an...
Costa Rica | Nov 8 - Nov 12, 2025

S
Samuel B.
Newark, NJ | Reviewed on Nov 19, 2025

All guides were personable, knowledgeable and fun to be with.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Nov 19, 2025

Hola Samuel!

That's fantastic to hear, thank you! We believe a great guide makes all the difference, and I'm so glad they helped make your trip memorable. I'll definitely share your feedback with the team!

Pura Vida!
Bryan Leon,
Serendipity Adventures | Costa Rica 🌴

Wife and I thoroughly enjoyed the trip , we f...
Costa Rica | Nov 8 - Nov 17, 2025

A
Aravind G.
Canada | Reviewed on Nov 18, 2025

Wife and I thoroughly enjoyed the trip , we felt safe and secured during travel within Costa Rica and people we met are warmth.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Nov 19, 2025

Hello Aravind,

Thank you so much for your message.
I am truly happy to hear that both of you thoroughly enjoyed your trip. It means a lot to know you felt safe, well taken care of, and welcomed during your time in Costa Rica. Our people really do take pride in sharing the warmth of Pura Vida with visitors.

If you ever decide to return and explore more of the country, it would be my pleasure to help you plan another unforgettable adventure.

Warm regards,
Olman Romero

Costa Rica was a very interesting country and...
Costa Rica | Oct 30 - Nov 10, 2025

R
Roger P.
Australia | Reviewed on Nov 16, 2025
Costa Rica was a very interesting country and we had some good experiences, particularly, Casa Corcavado Wilderness Lodge. However, we felt the first part of the trip was organised to suit the local agency (Serendipity) rather than us. There was a lot of travelling and not much to see. Overall, we were very disappointed with the trip and would not use Kim Kim again. Read more

Costa Rica was a very interesting country and we had some good experiences, particularly, Casa Corcavado Wilderness Lodge. However, we felt the first part of the trip was organised to suit the local agency (Serendipity) rather than us. There was a lot of travelling and not much to see. Overall, we were very disappointed with the trip and would not use Kim Kim again.

Hotel Reviews
Casa Corcovado Jungle Lodge

Great experience. Would have been better if we were provided with more information on what to expect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sarapiquis Rainforest Lodge
Sarapiquí

Was not a great experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Nov 17, 2025

Hola Roger!

Thank you for sharing your feedback.
I’m truly sorry to hear that the first part of the trip didn’t reflect your expectations. Your comments are valuable and help us refine the experience for future travelers. I’m glad to know you enjoyed Casa Corcovado.

Kind Regards,
Bryan

Overall we had a good time with highlight bei...
Costa Rica | Oct 30 - Nov 10, 2025

J
John d.
Australia | Reviewed on Nov 11, 2025
Overall we had a good time with highlight being Corcovado Wilderness Lodge. I gather a visit to Cocovado was not recommended by Kim Kim. While our friend Bob Stewart had the principal relationship with Kim Kim we were frustrated by the number of times we were asked for details such as passport numbers emergency contacts email addresses etc only to find we frequently had to supply them again at various destinations. The logistics of the trip were also frustrating with significant time wastage... Read more

Overall we had a good time with highlight being Corcovado Wilderness Lodge. I gather a visit to Cocovado was not recommended by Kim Kim. While our friend Bob Stewart had the principal relationship with Kim Kim we were frustrated by the number of times we were asked for details such as passport numbers emergency contacts email addresses etc only to find we frequently had to supply them again at various destinations. The logistics of the trip were also frustrating with significant time wastage with 2 separate stays in San Jose.

Hotel Reviews
Casa Corcovado Jungle Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente
San José

A great location but we were allocated a very small room. Again far from luxury

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sarapiquis Rainforest Lodge
Sarapiquí

Hotel was of a reasonable standard. But definitely not luxury as deal was said to be. Reception staff very poor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Turire
Turrialba

A lovely setting but facilities were very "tired" certainly not luxury.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Facilities were basic and tired.
Activity Reviews
Snorkeling at Caño Island Biological Reserve
Snorkeling at Caño Island Biological Reserve
Corcovado National Park

Excellent although poor weather affected the quality of the snorkelling.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Corcovado National Park - Sirena Station Tour
Guided Corcovado National Park - Sirena Station Tour
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private San José City Tour
Private San José City Tour
San José

Very poor and certainly did not meet expectations based om itinerary

Quality of Experience
Guides, Drivers and Staff
Transport
Private La Tirimbina Guided Hike
Private La Tirimbina Guided Hike
Sarapiquí

Nothing special or inspirimg.

Quality of Experience
Guides, Drivers and Staff
Transport
Sarapiqui River - Motor Boat Tour
Sarapiqui River - Motor Boat Tour
Sarapiquí

Interesting but quite short.

Quality of Experience
Guides, Drivers and Staff
Transport
Birdwatching Tour at CATIE Botanical Garden
Birdwatching Tour at CATIE Botanical Garden
Turrialba

Excellent guide and a great spot forbird watching

Quality of Experience
Guides, Drivers and Staff
Transport
Archaeological Tour of Guayabo National Monument
Archaeological Tour of Guayabo National Monument
Turrialba

A great guide and very interesting. Good to learn about pre Columbian history.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Nov 12, 2025

Hola John!

Thank you for sharing your feedback. We're glad to hear you enjoyed your time at Corcovado, it's truly a special place!

I sincerely apologize for the frustrations you experienced with repeated requests for information and the logistical challenges during your trip. Your comments are incredibly valuable, and we will use them to improve our processes and coordination.

Pura Vida!
Bryan Leon,
Serendipity Adventures | Costa Rica🐦☀️🌿

Amazing Costa Rica 🇨🇷 Trip
Costa Rica | Oct 11 - Oct 19, 2025

Melanie
Melanie W.
Dallas, TX | Reviewed on Nov 10, 2025
The trip was amazing it was everything I asked for and more. All hotels were beautiful and top notch. All the excursions were exercised with out any issues. All transportation was on time. All excursions were definitely hand selected and all of the guides were knowledgeable and service oriented. We went to the La Fortuna waterfall, whitewater, hanging bridges, zip lining, night tour, coffee sugar cane chocolate tour, national Park tour and Damas boat tour. The animals were incredible. The... Read more

The trip was amazing it was everything I asked for and more. All hotels were beautiful and top notch. All the excursions were exercised with out any issues. All transportation was on time. All excursions were definitely hand selected and all of the guides were knowledgeable and service oriented. We went to the La Fortuna waterfall, whitewater, hanging bridges, zip lining, night tour, coffee sugar cane chocolate tour, national Park tour and Damas boat tour. The animals were incredible. The monkeys at our hotel and the wildlife was amazing to watch as you walked around your hotel. Loved the trip. Yuliana did a wonderful job planning for us, so we could just enjoy the trip with no worries!

Hotel Reviews
Crowne Plaza San Jose La Sabana by IHG
San José

Beautiful hotel. Situated next to a park you can walk in.

Authenticity & Character
It is a beautiful hotel but didn’t see anything that grabbed me about the character.
Location
Perfect for flying out. Close to airport.
Staff
Helful friendly
Cleanliness & Comfort
Shana by the Beach Resort
Manuel Antonio

Beautiful hotel with lots of monkeys running around. You are bound to see them at any meal or at the bar. A sloth hangs in a tree you can view from the pool. Great happy hour for drinks. The buffet is delicious. Every staff member is helpful and friendly. Gorgeous hotel with great views that has you immersed in the wildlife!

Authenticity & Character
Monkeys that roam the property and exotic birds.
Location
Close to the beach and activities
Staff
So helpful. Service with a smile!
Cleanliness & Comfort
Very clean!
El Establo Mountain Hotel
Monteverde

Beautiful hotel nestled on the mountain high. Lots of wildlife sleeking around. Beautiful view from the office. Plantains served were the only thing I think they can improve on. The breakfast was good. And the scenery and walking trails were nice.

Authenticity & Character
I like it was nestled into the side of a mountainous area.
Location
Close to town.
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna

The hot water spas were so nice to relax in after a long day of excursions. The swim up bar was great and the hotel itself is beautiful. The scenery is relaxing in the. Morning because of the procured lawns. Quick transportation to the various spots around the hotel. All personnel were very pleasant and helpful!

Authenticity & Character
Many of the natural plants surrounded you and being able to wake up and see the grew volcano was just paradise at the cicadas sang like a heartbeat of the jungle.
Location
It was close to a lot of excursions with very little travel time!
Staff
Many staff went out of there way to help you and answer questions. We would fill out water bottles at the bar every morning.
Cleanliness & Comfort
Hotel room very clean and housekeeping did a great job every day even leaving surprise towel animals on your bed.
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Nov 10, 2025

Hello from Costa Rica Melanie,
Thank you so much for your wonderful review!
I’m thrilled to hear that your trip was everything you hoped for and more. It makes me so happy to know you enjoyed the hotels, excursions, and incredible wildlife experiences. Costa Rica truly is a magical place! It was a pleasure planning this adventure for you, and I’m so glad you could simply relax and enjoy every moment.

Pura vida,
Yuliana

Our trip wouldn’t have been the same without kimkim!
Costa Rica | Oct 12 - Oct 20, 2025

Sarah
Sarah C.
Chicago, IL | Reviewed on Nov 06, 2025
Our trip to Costa Rica was amazing because of kimkim! We met so many friendly guides and drivers, saw so many incredible things, and went to so many gorgeous places. La Fortuna was our favorite place! There was a wide variety of tours, hikes & activities around the area and soooo much good food. We really appreciated our local guide’s suggestions & enjoyed every activity we did. Definitely a trip to remember! Read more

Our trip to Costa Rica was amazing because of kimkim! We met so many friendly guides and drivers, saw so many incredible things, and went to so many gorgeous places. La Fortuna was our favorite place! There was a wide variety of tours, hikes & activities around the area and soooo much good food. We really appreciated our local guide’s suggestions & enjoyed every activity we did. Definitely a trip to remember!

Activity Reviews
Coffee, Chocolate & Sugar Cane Experience
Coffee, Chocolate & Sugar Cane Experience
Monteverde

Our guide was so sweet!!! He was extremely knowledgeable and made the tour fun. We learned a lot about the coffee and chocolate-making processes from seed to cup. And to top it all off, they give you free coffee & hot chocolate :) they also have a great shop there with tons of coffee to buy, and cute souvenirs!

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth & Bird Hike
Sloth & Bird Hike
Arenal/La Fortuna

Our guide was SO knowledgeable and hilarious! He pointed out lots of animals and had a monocular for us to view everything through. Definitely recommend this!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Dec 16, 2025
Thank you so much for sharing your experience! We’re thrilled to hear how much you loved Costa Rica—and that La Fortuna was your favorite stop. It’s wonderful to know the variety of activities, incredible food, and local guide recommendations made the trip so special. 🙌 We’re especially happy you enjoyed the Coffee, Chocolate & Sugar Cane Experience and the Sloth & Bird Hike—those guides truly love what they do, and it shows. Your kind words mean a lot to our team and our local... Read more

Thank you so much for sharing your experience! We’re thrilled to hear how much you loved Costa Rica—and that La Fortuna was your favorite stop. It’s wonderful to know the variety of activities, incredible food, and local guide recommendations made the trip so special. 🙌

We’re especially happy you enjoyed the Coffee, Chocolate & Sugar Cane Experience and the Sloth & Bird Hike—those guides truly love what they do, and it shows. Your kind words mean a lot to our team and our local partners.

Thank you again for traveling with kimkim. We’re so glad it was a trip to remember and would love to help you plan another adventure someday!

P.S. Loved looking through all your photos! 📷

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.