Kimkim Trip Reviews for Costa Rica

4.8
Based on 1,036 ratings
Read 1,036 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing vacation in Costa Rica! Serendipity is 5 Stars!
Costa Rica | Jan 19 - Jan 26, 2025

ann marie
ann marie t.
San Jose, CA | Reviewed on Jan 28, 2025
We just completed a trip and had such a wonderful experience! Elana and Wilman were tremendous and so pleasant to interact with. I definitely felt that they really cared about our experience. Elana put together an incredible itinerary and my dad and I had so much fun. Each activity was awesome and our schedule was thoughtfully put together so everything flowed. It always felt like we got the very best rooms at each property. The people working at the zip line at Selvetura Park were so... Read more

We just completed a trip and had such a wonderful experience! Elana and Wilman were tremendous and so pleasant to interact with. I definitely felt that they really cared about our experience. Elana put together an incredible itinerary and my dad and I had so much fun. Each activity was awesome and our schedule was thoughtfully put together so everything flowed. It always felt like we got the very best rooms at each property. The people working at the zip line at Selvetura Park were so awesome, as we’re the river rafting crew. We had a blast and also felt very safe. Our drivers were consistently kind, fun and informative. The only change I would make is to not stay at L Establo. The property was too large and spread out and the breakfast was a cattle call with tour bus attendees. I would absolutely tap into this entire team on a future trip and refer kim Kim and serendipity to any and all of my friends and family!

Hotel Reviews
Arenal Springs Resort & Spa
La Fortuna

Very friendly and wonderful service. Pristine property that has a lot of nice walking and animal viewing right from the property. Delicious food and amazing Hot Springs

Authenticity & Character
It is well laid out and thoughtfully designed
Location
The view of the mountain is so beautiful and the property is lush. There’s a lot of fun things to do for couples or families.
Staff
Amazing service
Cleanliness & Comfort
The rooms were pristine
El Establo Mountain Hotel
Monteverde

The design is very modern and clean and it is a huge and beautiful property. It is so steep and large that moving from place to place requires a shuttle even for people who love physical activity. We had to pay $20 each, just to take a walk on the trails above the property And this seems odd to me The breakfast was also chaotic and stressful with tons of people from tour buses. We did not find it, relaxing at all

Authenticity & Character
It’s very nature oriented with beautiful views
Location
The location is walkable to downtown and in a beautiful setting with tremendous views. It’s just such a steep and spread out footprint.
Staff
The front desk staff were wonderful and the shuttle drivers were very nice
Cleanliness & Comfort
The rooms were pristine
Holiday Inn Express San Jose Airport
San Jose

We were extremely surprised by how nice of a stay it was here. They had a beautiful hotel with lush environment. The rooms were very basic, but nice with comfortable bed and great shower and very clean. There is a Denny’s adjacent to the property and we were extremely close to the airport with a free shuttle. I would absolutely stay here again for proximity to the airport.

Authenticity & Character
It is what it is and it does practical well
Location
Close to airport! Beautiful sunset as well
Staff
Friendly and prompt
Cleanliness & Comfort
The bed and linens were very nice. The room was extremely clean. There was a comfortable chair in the room to lounge in.
La Mariposa Hotel
Manuel Antonio

I wish I could give it six stars. The hotel is in the most beautiful setting with incredible views There are lots of good restaurants that someone can walk to from the hotel. They make amazing food and drinks, and the breakfast was spectacular I loved that they had a resident cat! The air conditioners worked great, and the rooms were spacious and well designed. There were macaws flying around in the trees on the property! This was my favorite hotel

Authenticity & Character
It’s incredibly charming and beautiful
Location
The views! It’s also close to a lot of things and desirable places to walk to, including a mini grocery store and ATM.
Staff
Everyone we spoke to was wonderful
Cleanliness & Comfort
The rooms were very beautiful inside and outside, and the views were epic
Activity Reviews
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

This was an enjoyable day, but I wish we had only done two of the three activities. The hanging bridge tour took far far longer than was expected and went on too long. We did like our guide though. The waterfall was beautiful and I’m glad we saw it. I would pass on the hike because the visibility is often so poor and the hike was really just a steep short walk.

Quality of Experience
Food
The food was delicious and it was fun to talk to the other guest
Guides, Drivers and Staff
Transport
Night Walk in the Monteverde Cloud Forest Reserve
Night Walk in the Monteverde Cloud Forest Reserve
Monteverde

I really enjoyed this experience and the guide was very knowledgeable. It was fun to see a tarantula and scorpion and many other critters and learn about the background of the forest

Quality of Experience
Guides, Drivers and Staff
I’m
Transport
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
Costa Rica

The zip line guides were incredible! They made us feel so safe and they were very attentive. I loved spending the time with them. The guy who took us around the butterfly reptile area was wonderful as well.

Quality of Experience
O
Food
Beautiful setting, nice service and delicious food!
Guides, Drivers and Staff
Transport
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

We were pleasantly surprised by how nice of an experience this was. There weren’t a ton of the people on the boat and the people joining us were so fun to talk to. The team manning the ship played great music And yummy food. We saw a gorgeous sunset and snorkeling was a blast!

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Our guide was amazing and taught us so many things. We saw an incredible variety of plants, animals, and reptiles. Including a Ferdinand’s (sp?) snake! The activity was tailored to suit our time commitment, which was perfect.

Quality of Experience
It’s a national park for a reason. It’s stunningly, beautiful and not too large. You will see a huge variety of animals.
Guides, Drivers and Staff
Transport
Savegre Whitewater Rafting
Savegre Whitewater Rafting
Costa Rica

We had such a good time. This was my dad’s favorite activity.. The river was so beautiful and our boat guide was super knowledgeable about the environment and birds. He handled the river with strong mastery of the currents and made us feel extremely safe. The other guys on the team were hilarious and so fun to be around. We saw the sunset from the river and it was gorgeous!

Quality of Experience
I wish that dinner was not included in this event. The meal afterwards was awkward because everyone just wanted to go home.
Food
Guides, Drivers and Staff
Transport
{{start_location}} to {{end_location}} - Visit La Paz Waterfall
{{start_location}} to {{end_location}} - Visit La Paz Waterfall
Costa Rica

This was better than I expected. The waterfall walk and walk around the animal habitats was really fun. We loved the hummingbirds so much. It’s very lush and beautiful. It can be really chilly with the strong mist so bring a good jacket and definitely a raincoat.

Quality of Experience
Food
It was nice that lunch was right there so we didn’t have to go somewhere else, but I would opt out of eating there next time.
Guides, Drivers and Staff
We were lucky to have this driver twice and he was so kind and knowledgeable. He took us to great stops along the way and made the drive fun. We really enjoyed the smoothie and such that he pulled over for us. He was a very safe driver.
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Jan 28, 2025
Hola Ann Marie, Thank you so much for your kind words and for taking the time to share your experience! It truly warms my heart to hear that you and your dad had such a wonderful trip. It was a pleasure creating your itinerary and ensuring that every moment was memorable for you both. I’m delighted to know that you enjoyed the activities, especially the zip lining at Selvatura Park and the river rafting adventure—those are such special experiences! I’ll be sure to pass along your kind... Read more

Hola Ann Marie,

Thank you so much for your kind words and for taking the time to share your experience! It truly warms my heart to hear that you and your dad had such a wonderful trip. It was a pleasure creating your itinerary and ensuring that every moment was memorable for you both.

I’m delighted to know that you enjoyed the activities, especially the zip lining at Selvatura Park and the river rafting adventure—those are such special experiences! I’ll be sure to pass along your kind words to Wilman and our amazing team of drivers, as well as to everyone who made your journey exceptional.

I appreciate your honest feedback about L’ Establo. It’s incredibly valuable to us as we strive to refine every detail of our trips. I’ll take this into account for future recommendations to ensure even better stays.

Thank you for your trust and for recommending KimKim and Serendipity Adventures to your friends and family. It means the world to us! Whenever you’re ready to plan another adventure, I’d be thrilled to assist you in creating another unforgettable experience.

Wishing you all the best, and I hope to hear from you again soon!

Pura Vida,

Elena Mora
Serendipity Adventures, Costa Rica 🦥

I am happy I did this trip, but there was no ...
Costa Rica | Jan 2 - Jan 19, 2025

N
Nadia L.
Israel | Reviewed on Jan 27, 2025
I am happy I did this trip, but there was no cultural activities, no gastronomical activity, no great architecture, no museum at all, no connexion with the locals. It is checked off my list, but will never return. All is formatted for americains, so we loose the costaricain feel. Food is very average. The facilities are not up to date in terms of hotel offering. At at the end, it is not worth theEXCESSIVE amount of money it requires to be visited. There are planty of places around the world... Read more

I am happy I did this trip, but there was no cultural activities, no gastronomical activity, no great architecture, no museum at all, no connexion with the locals. It is checked off my list, but will never return. All is formatted for americains, so we loose the costaricain feel. Food is very average. The facilities are not up to date in terms of hotel offering. At at the end, it is not worth theEXCESSIVE amount of money it requires to be visited. There are planty of places around the world to visit beside Costa Rica and that would be equivalent or more offering for the price paid....

Hotel Reviews
Hampton by Hilton San José Airport
Alajuela

very noisy. But clean, close to the airport. Close to americain standards.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Air conditionning so noisy, dont expect to sleep!
Auténtico Hotel
San José

ok, not more, we stayed there only few hours. Basic offering.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aninga Lodge
Limón, Tortuguero

It is always interresting to sleep in the jungle, but when it is raining 24 hours per day, it would have been noce to be able to close the windows, to allow to dry and to sleep. There are no hooks to let our clothes dry or to hang our luggages.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham
Tamarindo

the best of our trip.

Authenticity & Character
Location
a bit far from the downtown, but it was ok for us since we have a car.
Staff
Cleanliness & Comfort
Villas del Caribe
Puerto Viejo

AC not too noisy. Clean, close to ocean. Staff nice, restaurants nearby. Miss some hooks to hang our clothes, jackets, etc. We have to put our stuff ont the floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Montaña de Fuego Mountain Resort & Spa
La Fortuna

This hotel requires serious renovation. Mold in the shower. Windows and doors broken. Again, we have to put our stuff on the floor since there are no place to habg or put it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cipreses
Monteverde

very disapointed with this hotel.

Authenticity & Character
lodge very cheap, not service no AC, no fridge no hooks, amenities are very minimal. Breakfast very fade.
Location
Staff
they try to accommodate, but the hotel does not offer much.
Cleanliness & Comfort
the roof is made of corrugated steel and since it rained, we were not able to sleep at all. We left as early as we could.
Karahé Beach Hotel
Manuel Antonio

noce hoel near beach,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Snorkeling  at the Catalina Islands
Snorkeling at the Catalina Islands
Costa Rica

Snorkeling at the Catalina Islands was enjoyable, but it felt like the local customer service in Tamarindo was lacking. It seemed like the staff took tourists for granted, which affected the overall experience.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 28, 2025
Hello Nadia, Thank you so much for sharing your feedback with us. We’re glad to hear you appreciated the experience enough to check it off your list, but we’re truly sorry to learn it didn’t fully meet your expectations. Costa Rica is a beautiful destination, but we understand that each traveler has unique preferences, and it sounds like you were hoping for more cultural and gastronomical immersion. Your comments are very valuable to us, as they highlight areas where we can improve. We’ll... Read more

Hello Nadia,

Thank you so much for sharing your feedback with us. We’re glad to hear you appreciated the experience enough to check it off your list, but we’re truly sorry to learn it didn’t fully meet your expectations. Costa Rica is a beautiful destination, but we understand that each traveler has unique preferences, and it sounds like you were hoping for more cultural and gastronomical immersion.

Your comments are very valuable to us, as they highlight areas where we can improve. We’ll take your insights into account to enhance future experiences for our guests. Thank you again for visiting Costa Rica and for taking the time to share your perspective—it helps us grow and improve. We wish you many wonderful adventures on your future travels!

Yuliana was amazing-all our transportation we...
Costa Rica | Jan 14 - Jan 23, 2025

M
Margaret D.
Kansas City, MO | Reviewed on Jan 26, 2025
Yuliana was amazing-all our transportation went smoothly and the information she provided before was very helpful. I especially loved the cooking class and organic garden tour with information on medicinal plants. Our tour was just the 2 of us and we had much more hands on than other tours that came through at the same time and the food we made was amazing. We saw lots of wildlife especially at Cariblue on on the Cahuita Park hike. Our lodging in Monteverde was in town and allowed us to... Read more

Yuliana was amazing-all our transportation went smoothly and the information she provided before was very helpful. I especially loved the cooking class and organic garden tour with information on medicinal plants. Our tour was just the 2 of us and we had much more hands on than other tours that came through at the same time and the food we made was amazing. We saw lots of wildlife especially at Cariblue on on the Cahuita Park hike. Our lodging in Monteverde was in town and allowed us to explore. Yuliana did a great job of prioritizing everything we hoped to do on this trip.

Hotel Reviews
Park Inn San José by Radisson
San José

Very helpful staff and nice rooms. Good breakfast. Easy to get transportation from the hotel to explore.

Authenticity & Character
Location
had only 1 night here not a lot of time to explore around the hotel
Staff
Very friendly and helpful at recommending places to eat and transportation
Cleanliness & Comfort
Quiet room and nice bath/shower although the sliding door on the bathroom was noisy
Cariblue Beach & Jungle Resort
South Puerto Viejo

Saw sloths in the trees. Expect the early morning Howler monkey wake up call but that made us feel closer to nature. Easy walk to the beach and good restaurants-especially Beach Break. Good breakfast. Nice to have filtered water dispensers all around for easy access. Pleasant bar staff.

Authenticity & Character
Felt like we were in the jungle
Location
Great wildlife on site and easy walk to beach
Staff
Very pleasant staff
Cleanliness & Comfort
clean comfortable spacious bathroom and room
Montaña de Fuego Mountain Resort & Spa
La Fortuna

Rooms were beyond tired. Our first room lacked hot water and the shower and tub faucets didn't work. Very odd layout in both rooms. Second room had tepid water but the shower was above the jacuzzi tub which had a crack in the bottom and was hard to stand in but since there is no partition next to the tub the tile floor got wet and was perilous. The second room was nest to a busy highway and there were people near the highway cheering late at night. There was no WIFI in that portion of the property so we had to walk back to the office to access. The thermal pools were cool but that was probably due to the persistent rain. Nice walking trails although challenging in the mud. Found monkeys in the trees and lots of birds-saw Toucan at the pool, turkeys in the trees, hummingbirds

Authenticity & Character
The pool area was lovely and the staff delightful. The thermal pools were cool due to rain. Worth hiking to the Maleku Village & learning about indigenous culture
Location
Arenal came out from under the clouds one morning-nice view
Staff
Very friendly and helpful staff
Cleanliness & Comfort
See description of rooms above
Hotel & Spa Poco a Poco
Monteverde

Loved the proximity to St Elena and walkability. Lots of steps up and down on property-could be a problem for some but not for us. Pleasant and helpful staff

Authenticity & Character
Nice grounds and gardens
Location
Walkable to town
Staff
Cleanliness & Comfort
spacious room and bathroom
Auténtico Hotel
San José

Good location and beautiful grounds. Room was small and AC unit made a ticking noise which was distracting. Cramped bathroom/shower

Authenticity & Character
A tour hotel but nice restaurant/breakfast
Location
able to walk in the area and explore parks, coffee shops
Staff
Cleanliness & Comfort
Noisy AC unit and small bathroom but adequate. The shelves next to the desk helped organize since the bathroom was small and not much space for suitcases
Activity Reviews
El Silencio Volcano Hike
El Silencio Volcano Hike
Arenal/La Fortuna

Great guide and we learned a lot about medicinal plants. Unfortunately if was raining so not much wildlife but that can't be controlled-hike was shortened because of rain.

Quality of Experience
Weather dampened the experience-views were gone
Guides, Drivers and Staff
Our guide was personable and informative
Transport
organized and efficient
Cahuita National Park Snorkel & Rainforest Hike
Cahuita National Park Snorkel & Rainforest Hike
Puerto Viejo de Talamanca

We were expecting the possibility of snorkeling per our itinerary but were told we were only registered for the hike-as it turns out the weather did not allow anyone to snorkel. The guide was amazing and we saw lots of white faced monkeys, Jesus Christe lizard, howler monkeys, learned about local plants and had a lovely time cooling off in the water on the beach

Quality of Experience
great guide and lots of wildlife
Guides, Drivers and Staff
Great guide
Transport
organized and convenient
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Enthusiastic guide who was quick to find things for us to see with her spotting scope. Loved the waterfall

Quality of Experience
Beautiful views from the bridges
Guides, Drivers and Staff
great guide who was sensitive to members of group with anxiety about the bridges
Transport
accommodating
Traditional Cooking Class - Dinner
Traditional Cooking Class - Dinner
Arenal/La Fortuna

Private garden tour was amazing with more information about native medicinal plants. The cookiong class was very hands on and we loved the food we made-can't wait to make gallo pinto at home! The chef did not speak much English but fortunately I speak a fair amount of Spanish so it worked out.

Quality of Experience
Loved the hands on
Food
The food we made was excellent although I need more practice on the tortillas
Guides, Drivers and Staff
Great garden tour guide who was also our driver and we had enjoyable conversation to and from the farm
Transport
see above
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Monteverde

Our guide did not drink coffee so emphasized the chocolate and sugar cane more but informative. Enjoyed tasting all the coffee roasts in the visitor center. Loved seeing the coffee beans on the trees. Very interesting to see the steps in cocoa bean processing and chocolate

Quality of Experience
The tasting in the chocolate part and cane joice was good
Guides, Drivers and Staff
Pleasant guide
Transport
organized
Cloud Forest Reserve Hike
Cloud Forest Reserve Hike
Monteverde

Learned about bromelias and tree ferns. Heard more birds than we saw but did get to see a Quetzal and went to the hummingbird cafe at end and saw 4 species of hummingbirds. Saw enormous tree ferns and learned about the filming of Jurassic Park in Costa Rica

Quality of Experience
Guide was informative, beautiful area-lush
Guides, Drivers and Staff
Informative, pleasant
Transport
organized
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jan 28, 2025

Hello Margaret,
Thank you so much for your kind words!
I was more than glad that my assistance made your trip smooth and enjoyable. It sounds like you had an incredible experience, especially with the hands-on cooking class, organic garden tour, and spotting wildlife in Cahuita and Cariblue! We truly appreciate your feedback and hope to welcome you back for another unforgettable adventure!
Pura Vida!
Yuliana

Winter Escape to Costa Rica: Monteverde and Manuel Antonio
Costa Rica | Dec 16 - Dec 21, 2024

jose
jose P.
Los Angeles, CA | Reviewed on Jan 22, 2025
We had an excellent experience working with kimkim. Holden and Wilman from Serendipity Adventures were great to work with. They helped create an incredible 6-day trip in Costa Rica. From beginning to end, Holden and Wilman were responsive, answered all our questions in a timely fashion, offered super helpful suggestions before and during our trip. The trip they put together for us was perfect! Our lodgings (Cloud Forest Lodge in Monteverde, and La Mariposa Hotel in Manuel Antonio) were... Read more

We had an excellent experience working with kimkim. Holden and Wilman from Serendipity Adventures were great to work with. They helped create an incredible 6-day trip in Costa Rica.

From beginning to end, Holden and Wilman were responsive, answered all our questions in a timely fashion, offered super helpful suggestions before and during our trip. The trip they put together for us was perfect! Our lodgings (Cloud Forest Lodge in Monteverde, and La Mariposa Hotel in Manuel Antonio) were incredible. The rooms were excellent, comfortable, clean, and the views were amazing. The staff at both hotels were so nice, friendly, and accommodating. We would highly recommend both hotels. We are vegan, and Holden made sure both hotels offered vegan options, which was so helpful and really appreciated. During our trip, Wilman sent us vegan friendly restaurant recommendations, which was so thoughtful and really helped save time!

All of the tour guides were super knowledgeable, friendly, and provided an excellent sightseeing experience. All of our guides were on time and highly professional. They were also very caring and respectful to the animals and to the forests. We learned a great deal from them, and we saw so many incredible animals.
--Andrés from Monteverde Outdoor Center provided an amazing tour of the Monteverde Cloud Forest Reserve where we saw many animals including Quetzal.
--Ed from Don Juan Coffee, Chocolate & Sugar Cane Experience Tours was super friendly, and we learned a lot about the coffee making process.
--Jorge and Gerardo from Finca Madre Tierra, along with all of the other people who worked there, were warm and welcoming; so were all the farm animals! You could tell they cared deeply for their animals. We had a great horseback riding experience.
--Guillermo from Children's Eternal Rainforest Night Walk gave us an awesome night tour where we saw many interesting insects, spiders, and leaf cutter ants, to name a few.
--We also traveled to Manuel Antonio National Park, where our guide Eidersen from Endemic Bird tours, brought so much enthusiasm and care; we saw sloths, coati, howler monkeys, to name a few. It was an excellent tour!

Thank you, Holden and Wilman, for organizing this amazing trip! It was everything we hoped for. We definitely want to make a return visit!

Hotel Reviews
Cloud Forest Lodge
Monteverde

Awesome hotel! The staff was so nice, friendly, and accommodating. The rooms were excellent, comfortable, clean. The views and the grounds were beautiful. Restaurant was also excellent, friendly staff. We are vegan, and the vegan options available here were great! One of the highlights for us was seeing all of the animals on the grounds--different colors and types of hummingbirds, coati/pizote, agouti. We would highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Mariposa Hotel
Manuel Antonio

The rooms were excellent, comfortable, clean. The grounds are beautiful, and the views were breathtaking. The staff were so nice, friendly, and accommodating. Restaurant also had some vegan options, which is always appreciated as we are vegan. We would highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 22, 2025

Hello Jose, thank you for taking the time to write such a detailed review! I'm happy to hear that the trip plan we worked on together was a big success. ⭐ It sounds like you had a great time! Thank you for mentioning your guides by name, I will pass this along. I know that all of them have given their best efforts to share this beautiful country with you.
Thank you
Holden Ketchum
Serendipity Adventures

Kimkim is our new resource for international travel
Costa Rica | Jan 11 - Jan 18, 2025

K
Karen K.
Minneapolis, MN | Reviewed on Jan 20, 2025
We decided to go to Costa Rica for a week's vacation, and struggled with all of the options: Where to stay? What to do? How do we navigate international travel? Then we found Kimkim. We worked with Holden, a Costa Rican resident. He asked us many questions, and was so patient with ours! He helped us plan the trip of a lifetime (working with our budget) and took care of all of the reservations--car, hotels, and excursions--with knowledge of all the nuances. As we got closer to our... Read more

We decided to go to Costa Rica for a week's vacation, and struggled with all of the options: Where to stay? What to do? How do we navigate international travel? Then we found Kimkim. We worked with Holden, a Costa Rican resident. He asked us many questions, and was so patient with ours! He helped us plan the trip of a lifetime (working with our budget) and took care of all of the reservations--car, hotels, and excursions--with knowledge of all the nuances. As we got closer to our departure date, we were connected with Wilman, who helped us while we were in-country with responsive (sometimes immediate) communication. Wilman added an excursion for us, gave us dining recommendations and navigated a hotel issue. We literally worried about nothing. I cannot recommend Kimkim, Holden, Wilman and their team enough. Whether you are a first time traveler or experienced and looking for other ideas, Kimkim is an incredible resource!

Hotel Reviews
Nayara Springs - Adults Only
Fortuna

Where does one even start when reviewing this gem? Their reputation is well earned as one of the leading resorts/hotels in the world. First, the staff. Every person we met had one goal--to make our stay unforgettable. The Welcome Center staff, assistants, golf cart drivers, staff at the bars and restaurants, and housekeeping were all positive and approachable. Next, the grounds. Nayara is nestled in the heart of the rainforest, with lush vegetation and wildlife. It is beautifully kept, with stone paths, bridges and muted lighting that is breathtaking. Finally, the accommodations. We stayed in both a villa and a tent, and each space was beyond all expectation. Each had defined areas: A luxurious bath, with indoor and outdoor dual showers. A well appointed sleeping/living area with canopy netting over the bed. Each villa/tent had its own private hot springs plunge pool with jets for extra relaxation. The complimentary well-appointed mini-bar. In addition to all of this, there are numerous restaurants, hot springs, infinity pools with swim up bars, spas, exercise options, and gift shops. Our stay was a dream and we are so happy we made the investment to stay there. We were sad to leave, and will be back.

Authenticity & Character
Location
Staff
Everyone was so positive and made us feel like we were valued.
Cleanliness & Comfort
Daily housekeeping and turndown service in the evening. A shout out to Erika for her towel origami.
Hotel Bosque del Mar
Playa Hermosa

A boutique hotel that redeemed itself after our first impression. As we exited the car the first time to check in, there was a stench of garbage(sewage), and the pool/spa was in need of cleaning. We were concerned. The next morning (and for the rest of our stay), no smell, and the pool/spa area was cleaned daily. Because of reviews we had read, we requested a room on the second level for more privacy. We arrived right around sunset, and were given the last room on the grounds--main floor, on the main walkway with no privacy unless the blinds were drawn. We decided that we would talk to someone about it in the morning. The broken toilet seat was fixed immediately. Dinner in the ocean front restaurant was very good, with the menu having a varied selection of entrees. The next morning, Maite', the general manager, greeted us personally and moved us to a second floor room, as we had requested. She was fantastic, and checked in throughout our stay to make sure everything was OK. The wait staff in the restaurant were very personable, willing to chat and laugh with us. There is service from the restaurant on the beach, which was very nice. We used paddleboards and a jet ski that were available for rent at the front desk, and our Kuna Vela sailing excursion (highly recommend) picked us up on the beach in front of the hotel. Not a touristy area, which was a positive for us. Family friendly, nice beachfront for swimming and playing. Grounds were quiet at night. Parking was lit and secure. Many dining options in the vicinity.

Authenticity & Character
A boutique hotel with buildings surrounding the pool area. Lots of vegetation and birds. Make your preferences known when reserving your room.
Location
Not a heavy tourist location. Located on the beach. Located about 30 minutes from the airport in Liberia. We rented a car and drove ourselves. The road was well maintained. No worries driving.
Staff
Maite' was amazing. Carlos and Alexis, waiters in the restaurant, were fun to interact with. Everyone was helpful.
Cleanliness & Comfort
Rooms were clean. It would be nice to have a towel station right on the beach. If the website says 2 double beds in the room, our experience was that they were queen beds (like in the US).
Activity Reviews
Organic Coffee Farm Experience
Organic Coffee Farm Experience
Arenal/La Fortuna

We were so lucky to be the only 2 people with Grady, our guide. He was knowledgeable about everything on the farm, and made it a very personal experience. So much more than a coffee farm. There was cacao, fruits, flowers and many medicinal plants as well. Grady told us about them all. We crushed sugar cane, and sampled the juice (and fermented juice as well--yum). The brewed coffee and treats were the perfect way to end the tour.

Quality of Experience
Guides, Drivers and Staff
Grady was a wonderful guide. On the way to the farm, the driver stopped so we could look at the volcano, which had cleared for a few moments. We were so grateful, as it was the only time we saw the top of the volcano during our stay.
Transport
Big Arenal Mundo Aventura Zipline + Tractor
Big Arenal Mundo Aventura Zipline + Tractor
Arenal/La Fortuna

A very beautiful and well managed experience. As someone who had never ziplined before, the staff were so professional and helpful that I didn't worry for a moment.

Quality of Experience
Very safe, well maintained and managed.
Guides, Drivers and Staff
The guides were excellent. Very professional, empathic, and patient.
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

A wonderful place to view the nature of Costa Rica. As advertised.

Quality of Experience
Guides, Drivers and Staff
Mariano was super friendly and engaging. He shared his knowledge with us and took photos of us on the bridges and by the volcano.
Transport
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica

A personalized ocean experience. Small group, drinks, and snacks. They were open to the group's wants (whale watching vs. snorkeling). We were able to go ashore on a beach to explore caves during our sail as well.

Quality of Experience
Very positive. Such a great feeling to be on the ocean in a sailboat.
Guides, Drivers and Staff
Skipper and first mate were personable, attentive and knowledgeable.
Transport
Very nice 47 ft. sailboat. Full galley and head (bathroom) on board.
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 21, 2025
Karen,
Thank you so much for taking the time to leave such a thoughtful review and for mentioning people by name who helped make your trip a success. All of these individuals have put their best efforts forward to make sure you both had an unforgettable experience in Costa Rica.
I'm glad that you enjoyed the activities that we recommended and that we were able to resolve any issues that came up quickly and satisfactorily. Our goal is to make every experience the best possible.
It was a...
Read more

Karen,
Thank you so much for taking the time to leave such a thoughtful review and for mentioning people by name who helped make your trip a success. All of these individuals have put their best efforts forward to make sure you both had an unforgettable experience in Costa Rica.
I'm glad that you enjoyed the activities that we recommended and that we were able to resolve any issues that came up quickly and satisfactorily. Our goal is to make every experience the best possible.
It was a pleasure to work with you and Skip in planning this trip. I hope you have memories to last a lifetime!

Thank you
Holden Ketchum
Serendipity Adventures

Tree top walk was extremely difficult for som...
Costa Rica | Jan 14 - Jan 19, 2025

H
Harry Z.
Canada | Reviewed on Jan 20, 2025
Tree top walk was extremely difficult for someone our age especially with the heavy rain and wind at the time. The Coffee/Chocolate Tour was excellent. A mix up in the schedule made our check out at the hotel trying. The Safari River Tour was also great. Read more

Tree top walk was extremely difficult for someone our age especially with the heavy rain and wind at the time.

The Coffee/Chocolate Tour was excellent. A mix up in the schedule made our check out at the hotel trying.

The Safari River Tour was also great.

Hotel Reviews
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna

Excellent hotel with great staff, food and lovely rooms.

Authenticity & Character
The staff was fantatic!
Location
Close to town
Staff
Awesome!
Cleanliness & Comfort
Rooms very clean.
El Establo Mountain Hotel
Monteverde

Nice room with a great view. Because of multiple unit levels getting around was time consuming as you had to wait for van transport. Dining room good and food tasty. Staff very polite.

Authenticity & Character
Nice modern design.
Location
Close to some shops.
Staff
Very polite.
Cleanliness & Comfort
Room nice but decorated very plainly.
Activity Reviews
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Costa Rica

Raining too heavily and difficult walk for someone my age.(75)

Guides, Drivers and Staff
Very polite!
Transport
Good drivers and very safe
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Great guide.. extremely interesting tour.

Guides, Drivers and Staff
Transport
Río Peñas Blancas Safari Float
Río Peñas Blancas Safari Float
Arenal/La Fortuna

Very enjoyable with much to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 20, 2025

Hola Harry!

Thank you for your feedback! We’re glad you enjoyed the Coffee/Chocolate Tour and Safari River Tour. We’re sorry to hear the tree top walk and schedule mix-up posed challenges and will use your comments to improve.

Pura Vida!
Bryan

An Unforgettable Trip to Costa Rica with Serendipity Adventures and KimKim
Costa Rica | Dec 19 - Dec 31, 2024

Chen
Chen B.
Ashburn, VA | Reviewed on Jan 19, 2025
Our trip to Costa Rica was an absolute dream come true, all thanks to the outstanding planning and support provided by Serendipity Adventures through the KimKim platform. From start to finish, their team ensured that every detail was perfectly tailored to our needs, and their expertise made our experience nothing short of extraordinary. A special shoutout goes to Bryan, Nancy, and Wilman from Serendipity Adventures. Bryan and Nancy did an incredible job organizing an itinerary that... Read more

Our trip to Costa Rica was an absolute dream come true, all thanks to the outstanding planning and support provided by Serendipity Adventures through the KimKim platform. From start to finish, their team ensured that every detail was perfectly tailored to our needs, and their expertise made our experience nothing short of extraordinary.

A special shoutout goes to Bryan, Nancy, and Wilman from Serendipity Adventures. Bryan and Nancy did an incredible job organizing an itinerary that captured the very best of Costa Rica—combining breathtaking natural beauty, thrilling activities, and cultural immersion. Every recommendation and arrangement felt thoughtful and personal, making us feel like valued guests rather than just tourists.

Wilman, our go-to guy during the trip, went above and beyond to make our journey smooth, fun, and memorable. His dedication to ensuring we had the best time was unparalleled.
Serendipity’s meticulous planning ensured we could relax and immerse ourselves in Costa Rica's magic without a single worry.

We’re deeply grateful to Serendipity Adventures and KimKim for creating an unforgettable journey. If you’re looking for an adventure that’s perfectly curated, filled with personalized touches, and guided by the most wonderful people, we wholeheartedly recommend them!

Pura Vida! 🌴✨

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 20, 2025

Hola 🌊

Thank you for your wonderful feedback! We’re delighted to hear that your trip to Costa Rica exceeded your expectations. It’s our mission to create unforgettable, personalized adventures, and we’re so glad you felt cared for every step of the way. Your kind words inspire us to continue delivering exceptional experiences.

Pura Vida!🌀
Bryan

Memorable trip to Costa Rica, hope to return!
Costa Rica | Nov 23 - Dec 6, 2024

S
Sarah R.
Canada | Reviewed on Jan 19, 2025
We had a wonderful trip to Costa Rica, and Gustavo was knowledgeable and patient as we worked out an itinerary to work with teens, parents and grandma. Kimkim was quick to respond when we had in country questions about booked activities and any issue was resolved quickly. We enjoyed the guided nature tours we took in all locations, having a guide really ensured you got to see the animals, birds and insects. We spent on afternoon ziplining and walking on hanging bridges. If people in... Read more

We had a wonderful trip to Costa Rica, and Gustavo was knowledgeable and patient as we worked out an itinerary to work with teens, parents and grandma. Kimkim was quick to respond when we had in country questions about booked activities and any issue was resolved quickly.

We enjoyed the guided nature tours we took in all locations, having a guide really ensured you got to see the animals, birds and insects.

We spent on afternoon ziplining and walking on hanging bridges. If people in your party are doing the ziplining I would recommend that you not also book the gondola ride too, as you take it up to get to the start of the pipeline, had we known this we would not have booked separately the gondola ride.

We choose pretty basic accommodations which met our needs. We had one issue with stinging insects in Monte Verde getting into the cabin and had to prompt the staff twice to deal with the matter. We also had a issue with a rodent in our hotel in Manuel Antonio, built of shipping containers, and the hotel did move us to another room. The location however was excellent, right at the entrance to the National Park!

All our drivers between locations were excellent!

We had a memorable trip and would love to visit Costa Rica again. We have recommended KimKim to several friends and colleagues who are considering upcoming trip in different locations around the world. We will certainly be using KimKim services in the future.

Hotel Reviews
Arenal Paraíso Resort, Spa & Hot Springs
La Fortuna

Great Breakfast buffet and lovely cabins, we had ones at the back of the hotel, perfect for us as they were looking out into the jungle where we saw howler monkeys and other wildlife. The free hot spring pools on the grounds were nice to relax in. The hotel also has options for activities on site and they were able to accommodate our last minute request to zipline and horse ride. The horse riding ended up being a private session and we were taken to a river and waterfalls with a very knowledge guide.

Authenticity & Character
Cabins were clean and quiet
Location
Has own activites and hot springs
Staff
Very accommodating, especially when we booked last minute activites late one evening for the next morning.
Cleanliness & Comfort
Beds were comfortable
Holiday Inn Express San Jose Airport
San Jose

Staff were friendly and helpful. We arrived into the country late due to a delayed flight and they got us into our rooms quickly. Breakfast the next morning was a good choice for a buffet. The staff observed that I was interested in some of the fresh fruit that had not been cut up (mangos etc) so I did not select the items. However, the staff came to our table with a plate of cut up prepared mango for us along with other fruits we had never tasted.

Authenticity & Character
Nothing, it is perfect for a hotel close to an airport
Location
Super close to the airport
Staff
Cleanliness & Comfort
Los Pinos - Cabañas & Jardines
Monteverde Costa Rica

The cabins are cute and located in the forest. We had some issues communicating with the staff over stinging insects entering the cabin from the roof. It was eventually sorted. They have greenhouses on site which apparently you can purchase salad items from. However, after hiking up to the greenhouses we could find no one to help us and it did not look like you could help yourself in anyway, certainly not any direction for guests. The hotel is in a good location and you can walk the 15 minutes to town. There is a steep hill on the walk.

Authenticity & Character
Plenty of character, nice cabins in a lovely location. They are self catering.
Location
Staff
Friendliness and prompt attention to issues raised by guests
Cleanliness & Comfort
El Faro Beach Hotel
Manuel Antonio

The hotel is up a very steep hill! The views out over the ocean are amazing. The location is great, on the edge of the National Park and 5 minutes to the beach and 1-2 minutes walk to several restaurants. Rooms are small and basic, and the Beds were not comfortable, and the AC unit drips water on your head at night. You have to watch for the monkeys that will try and get in your room, have no food unattended outside.

Authenticity & Character
Lots of character being built from shipping containers.
Location
One of the best locations for view and proximity to things
Staff
Were polite. There are no phones in rooms so you have to use an app to contact them if you have any issues
Cleanliness & Comfort
Beds are not comfortable, and we had a rodent in one of our rooms that was eating the creamer packets behind the mini fridge in the night. We had thought it was a lizard but discovered after a few days it was a rodent...
Hotel Presidente
San José

Great location for exploring the city. Comfortable rooms and good breakfast. They have a restaurant on the roof too which has a nice view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Chocolate & Night Hike Experience
Private Chocolate & Night Hike Experience
Monteverde

We had a private tour and the guide was engaging for all of us. He explained the chocolate making process and we got to sample some of the best hot chocolate I have ever had. The night hike to see the wildlife was fun even in the rain! We got to see the release of a baby snake.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Manuel Antonio Beaches
Self-Guided Manuel Antonio Beaches
Manuel Antonio

The beaches in the park are beautiful, plenty of iguanas and monkeys.

Quality of Experience
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

The hanging bridges and trails make you feel you are in the canopy of the jungle. The guide was knowledgeable and pointed out things of interest. The zip lining staff were fun and engaged my teen with his little Spanish and taught him a few new phrases. I was nervous of hights and the staff put me at ease with the very easy to use system.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Walking Tour of Downtown San José
Self-Guided Walking Tour of Downtown San José
San José

We enjoyed our day in San Jose and visited the national museum, which has a butterfly room and national history including indigenous history. We also visited the market, it is pretty crowded with narrow walk ways between stalls which can be overwhelming. I would not spend any more than 2 days max in the city, unless you want to see all the museums

Quality of Experience
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Feb 04, 2025

Welcome back from your adventure Sarah!

Thank you so much for your wonderful pictures and for sharing your experience with us.

We hope to serve you in future adventures around the world 🇨🇷🌎

This was our seA Magical Christmas in Costa Ricacond trip to Costa Rica with K...
Costa Rica | Dec 18 - Dec 26, 2024

Michelle
Michelle S.
Wichita, KS | Reviewed on Jan 18, 2025
This was our second trip to Costa Rica with KimKim, and it didn’t disappoint! The first time, a few years ago, was just me and my husband. When we decided to take a family trip last year, Costa Rica was the obvious choice, and everyone was on board. We traveled over Christmas with our four adult kids, my mom, and her friend, ranging in age from 21 to 75. Our travel agent, Holden at KimKim, and Wilman at Serendipity were amazing! They planned and booked everything perfectly, and even helped... Read more

This was our second trip to Costa Rica with KimKim, and it didn’t disappoint! The first time, a few years ago, was just me and my husband. When we decided to take a family trip last year, Costa Rica was the obvious choice, and everyone was on board.

We traveled over Christmas with our four adult kids, my mom, and her friend, ranging in age from 21 to 75. Our travel agent, Holden at KimKim, and Wilman at Serendipity were amazing! They planned and booked everything perfectly, and even helped us with a few changes while we were there.

Amazing Hotels
The hotels were incredible. Hotel Bosque del Mar was right on the beach, but it felt like we were in the jungle. We watched monkeys swinging from the trees right outside our balcony. The rooms were beautiful—like treehouses in the jungle.

Our second hotel, Hacienda Guachipelin, was more remote and surrounded by nature, right next to Rincon de la Vieja National Park. It had an adventure center on-site, which made it easy to book activities like ziplining, horseback riding, hiking, and river tubing.

Unforgettable Activities
We had a blast on every excursion! Some highlights:

Wetlands Boat Ride and Rum Tasting at Hacienda El Viejo: We saw so many crocodiles on the boat ride, and the ranch was gorgeous. Lunch there was the perfect break before rum tasting.
Fishing Charter with Patron Ocean Experience: This was everyone’s favorite. The girls won the fishing contest with a 55–60 pound roosterfish! We also caught enough Spanish mackerel for lunch, and a beachside restaurant cooked it for us. We had so much fun we did it again on Christmas Day!
Snorkeling and Scuba Diving: We split up for this one, and everything went smoothly.
The Perfect Family Christmas
This was the perfect first family Christmas trip. We loved the mix of activities and downtime to just enjoy nature and each other.

We can’t wait to go back to Costa Rica!

Hotel Reviews
Hotel Bosque del Mar
Playa Hermosa

This hotel exceed our expectations. Great location right on the beach, but the hotel was in the jungle and the rooms felt like treehouses.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Staff was always friendly and helpful. The food was delicious.
Hotel Hacienda Guachipelín
Liberia

Loved this hotel for a variety of reasons. It was remote and in the jungle away from everything. Since we brought adult kids with us it gave us lots of down time to connect. They got to enjoy the happy hour at the bar every evening and we enjoyed all the activities we did as a group through their adventure center, including zip lining, hiking, tubing in class III and IV rapids, and horseback riding.

Authenticity & Character
Location
A little more remote than we expected, but then again that brought a lot of additional benefits.
Staff
Cleanliness & Comfort
Activity Review
Half Day -  Fishing Charter
Half Day - Fishing Charter
Costa Rica

Our favorite activity of the trip. So much fun we booked it again later in the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 18, 2025

Hello Michelle, thank you for the review! I can feel the excitement of your trip in every description. It sounds like you had a great Christmas day out on the water fishing! Winning the fishing contest is definitely a unique Costa Rican Christmas Day experience. 🐟 How amazing that the restaurant prepared a meal for you with your catch. ⭐
I'm really glad to hear you liked Bosque del Mar, it is one of our favorites in the Gulf of Papagayo!

Thank you
Holden Ketchum
Serendipity Adventures

Perfect family trip
Costa Rica | Dec 14 - Dec 22, 2024

L
linda d.
Los Angeles, CA | Reviewed on Jan 18, 2025

First time using a service to plan our family trip and serendipity travel in Costa Rica did not disappoint! I found them through KIMKIM and the team was awesome. They helped meet all our needs and helped make adjustments along the way as our needs changed. Highly recommend.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 18, 2025

Thank you, Linda, I'm glad you had a great trip to Costa Rica! It was a pleasure to work with you in the planning process and create the best trip possible with your family.

Thank you
Holden Ketchum
Serendipity Adventures

Trip of a lifetime!
Costa Rica | Dec 28 - Jan 10, 2025

Cara
Cara A.
Canada | Reviewed on Jan 17, 2025
We have just returned home from our 2 week trip to Costa Rica and we can't say enough positive things about our experiences as well as the expert planning and support from KimKim and Serendipity Adventures. KimKim and local specialists Serendipity Adventures helped plan, organize, and manage our trip every step of the way- Holden, Nancy, Wilman and Mariano among others, worked diligently to make sure everything ran smoothly to ensure we had the trip of a lifetime. Holden's expertise and... Read more

We have just returned home from our 2 week trip to Costa Rica and we can't say enough positive things about our experiences as well as the expert planning and support from KimKim and Serendipity Adventures. KimKim and local specialists Serendipity Adventures helped plan, organize, and manage our trip every step of the way- Holden, Nancy, Wilman and Mariano among others, worked diligently to make sure everything ran smoothly to ensure we had the trip of a lifetime.

Holden's expertise and knowledge of his beautiful country was invaluable to us for maximizing everyday of our adventure. He planned out a trip for us that was a perfect mix of adventure and relaxation, customized an itinerary specially designed for our family of 4 (2 teenage kids) and used our input to curate an experience that we would all enjoy. Everything from the accommodations Holden chose (ecolodge, beach stay, rain forest bungalow and a treehouse) were perfect as well as all the adventure activities planned out for us (kayaking, hiking, hanging bridges, zip lining, chocolate making, waterfall swim etc). Every transfer from one location to the next was taken care of which meant zero headaches and stress from when we arrived in San José to when we left. A bit of unpredicted rainy weather meant a few of our activities were cancelled but Holden and Wilman were on it instantly to alter our day with new plans to ensure we didn't have any wasted time.

Trip Highlights: Tortuguero / Mawamba Lodge. This was our families favourite stop of the trip. So much wildlife to see and our experience kayaking though the rainforest canals (tons of monkeys and caimans) was a trip highlight. Mawamba Lodge was top notch in terms of service and amenities and the whole family really enjoyed rustic bungalow living. We all agreed this is a spot we would love to return to on a future visit to Costa Rica.

Best Food: Puerto Viejo de Talamanca. The bustling little surf town of Puerto Viejo has great food with a ton of Jamaican influence which made every meal super flavourful with just the right amount of spice. Loved the rice and beans down south!

A must do: chocolate making and waterfall swim outside Bribri with Tirza (of Life Culture & Travel). Our visit with an indigenous family to learn about how they grow and process cacao was super interesting followed by a dip in a beautiful waterfall.....great day that we all enjoyed.

Most unique stay: Treehouse @ Maquenque Ecolodge. It takes a lot to impress teenagers and this was it. Like something out of a dream, our treehouse stay will be talked about for years to come. We never thought we'd be sleeping up in the trees amongst the monkeys (very vocal howlers), our treehouse was incredible and even offered a 2 person jacuzzi....we never wanted to leave!

Best wildlife encounter: a sloth wandering though our resort at Puerto Viejo gave us an up close and personal greeting- beautiful (and very slow moving) creatures.

Best relaxation: The hot springs at Arenal Spring Resort and Spa in Arenal/La Fortuna. This portion of our trip ended up falling at the end of our 2 weeks (we were ready for some slower days) and the hot springs was just what we needed. We also got hit by a few days of heavy rain so again, the hot springs were exactly where we wanted to be. The swim up drinks/ sushi bar was well utilized during our last few days!

If we were to do it all again I don't think there would be anything we would change. We certainly wouldn't hesitate to call of KimKim and Serendipity Adventures to plan a future trip for us and we have been telling everyone back home of our incredibly positive experience. Thank-you so much to everyone involved for making this 2 week Costa Rica trip an experience of a lifetime for our family- it was one we won't forget!

Hotel Reviews
Maquenque Ecolodge
Boca Tapada

The deluxe treehouse suite featuring a 2 person jacuzzi was unbelievable. Super well maintained and solidly build, we never wanted to leave this beautiful treehouse. More than enough space for a family of 4 (2 teenage kids). Don't expect super great sleeps however as the rain and howler monkeys on the metal roofs comes though in stereo at night (which we really didn't mind).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mawamba Lodge
Tortuguero

Loved our stay at Mawamba Lodge. This was our families favourite stop of the entire trip. So much wildlife to see and our experience kayaking though the rainforest canals (tons of monkeys and caimans) was a trip highlight. Mawamba Lodge was top notch in terms of service and amenities and the whole family really enjoyed rustic bungalow living. The staff were excellent and accommodating with anything we needed during our stay. We all agreed this is a spot we would love to return to on a future visit to Costa Rica.

Authenticity & Character
Beautiful pool and lounge area that was comfortable for afternoon relaxing. Not loud or crowded so a really peaceful spot to spend a lazy afternoon post adventures.
Location
Loved that it was boat in only and set in the middle of the rainforest. Made for a once in a lifetime experience.
Staff
Staff (especially dining staff) were excellent and super attentive.
Cleanliness & Comfort
Great little rustic bungalow that was well maintained.
Activity Reviews
Guided Boat Excursion Through the Tortuguero Canals
Guided Boat Excursion Through the Tortuguero Canals
Tortuguero

A top experience during our 2 weeks in Costa Rica. We especially loved our guided kayak though these canals where we saw more animals and birds than we could have ever imagined (so many caimans!).

Quality of Experience
super knowledgeable guides
Guides, Drivers and Staff
Transport
Cahuita National Park: Snorkeling & Rainforest Hike
Cahuita National Park: Snorkeling & Rainforest Hike
Puerto Viejo de Talamanca

Super fun day of snorkelling (even though the visibility was poor) and guided walk though Cahuita National Park. Our guide was great and we got to experience and interact with a ton of monkeys, racoons, and birds. Even saw an eyelash viper

Rainforest Hiking in Boca Tapada
Rainforest Hiking in Boca Tapada
Boca Tapada

So many Toucans!

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 18, 2025
Wow Cara, that's the kind of review that makes us all at Serendipity Adventures and Kimkim very happy. I am thrilled that you had an amazing time in our beautiful country. 🐒I am sure you all have great memories of this new year family trip. 🦥I'm so glad to hear that you liked all of the hotel choices, especially the treehouse at Maquenque Eco Lodge. It's a bit out of the way, but it is 100% worth it for the incredible experience. 🦋 Thank you again for taking the time to write a review and... Read more

Wow Cara, that's the kind of review that makes us all at Serendipity Adventures and Kimkim very happy. I am thrilled that you had an amazing time in our beautiful country. 🐒I am sure you all have great memories of this new year family trip. 🦥I'm so glad to hear that you liked all of the hotel choices, especially the treehouse at Maquenque Eco Lodge. It's a bit out of the way, but it is 100% worth it for the incredible experience. 🦋

Thank you again for taking the time to write a review and for your kind words for my team. We sincerely appreciate your feedback and I'm happy to see that you have some great photos!

We’ve traveled to many locations around the w...
Costa Rica | Jan 3 - Jan 12, 2025

Russ
Russ D.
San Jose, CA | Reviewed on Jan 17, 2025
We’ve traveled to many locations around the world and had many different travel groups set things up. No one even compares to the Kim Kim team and the Serendipity group from Costa Rica. Everything was perfect. Did everything we requested plus added many things that were a real bonus. Accommodations were all well above what we were expecting. I couldn’t give a higher rating to this group 10 for 10. Thanks again Kim Kim for your constant correspondence and professionalism. Read more

We’ve traveled to many locations around the world and had many different travel groups set things up. No one even compares to the Kim Kim team and the Serendipity group from Costa Rica. Everything was perfect. Did everything we requested plus added many things that were a real bonus. Accommodations were all well above what we were expecting. I couldn’t give a higher rating to this group 10 for 10. Thanks again Kim Kim for your constant correspondence and professionalism.

Hotel Reviews
La Mariposa Hotel
Manuel Antonio

Incredible hotel room overlooking the ocean 180° view all glass windows, beautiful pool credible restaurant. Truly a five star setting.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mountain Paradise
Fortuna

Had our own separate conceited with two full bedrooms and our own pool. Also a beautiful view of the volcano. Excellent hotel five star.

Authenticity & Character
Location
Private location just outside of town.
Staff
Cleanliness & Comfort
Koora Hotel
Monteverde

Incredible room, large two full bedrooms separate unit close to the pool spa. Very secluded beautiful five star.

Authenticity & Character
Location
Staff
The staff here couldn’t have been more helpful. And their system to communicate by WhatsApp was very easy to use. Marco, the manager was very helpful as well as Raquel
Cleanliness & Comfort
Activity Reviews
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal ATV Adventure
Arenal ATV Adventure
Arenal/La Fortuna

Great terrain from large mud holes through the rivers and also seen sloths and monkeys. Great guides. Very modern machines.

Quality of Experience
Guides, Drivers and Staff
Transport
Río Peñas Blancas Safari Float
Río Peñas Blancas Safari Float
Arenal/La Fortuna

Very calm and peaceful float. Saw a crocodile bats monkeys. The guide was very informative and helpful.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

Very knowledgeable guide with a great personality. Did a wonderful job.

Quality of Experience
Guides, Drivers and Staff
Transport
Río Balsa Whitewater Rafting Adventure
Río Balsa Whitewater Rafting Adventure
Arenal/La Fortuna

We are senior citizens and enjoyed this tremendously. It was supposed to be a 2/3 class ended up a class 3/4 but Carlos was incredible and was very helpful.. Carlos was the best river guide we’ve ever had around the world

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Monteverde

Learned a lot about coffee and chocolate. Very enjoyable tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Sailing Cruise on the Brisa Elegante
Sunset Sailing Cruise on the Brisa Elegante
Manuel Antonio

Wow, what a great experience to go out off the coast and such a beautiful boat. Crew was super helpful and enjoyable, friendly.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 17, 2025
Dear Russ, Thank you so much for your kind words and glowing review! We are truly honored to have been part of your Costa Rican adventure and thrilled to hear that your experience exceeded expectations. Your appreciation means the world to us, as it reflects our commitment to providing personalized and unforgettable travel experiences. By choosing to explore Costa Rica with us, you’ve not only immersed yourself in our culture and natural beauty but also contributed to supporting local... Read more

Dear Russ,

Thank you so much for your kind words and glowing review! We are truly honored to have been part of your Costa Rican adventure and thrilled to hear that your experience exceeded expectations.

Your appreciation means the world to us, as it reflects our commitment to providing personalized and unforgettable travel experiences. By choosing to explore Costa Rica with us, you’ve not only immersed yourself in our culture and natural beauty but also contributed to supporting local communities and our economy. For that, we’re incredibly grateful.

We hope the memories you’ve made here—whether it was the breathtaking landscapes, the adventures, or the warm hospitality—stay with you for a lifetime. If your travels ever bring you back to Costa Rica, we’d be delighted to welcome you again.

Pura Vida and best wishes,
Bryan Leon,
Serendipity Adventures 🌋

Costa Rica bliss
Costa Rica | Jan 6 - Jan 15, 2025

Sabrina
Sabrina R.
Los Angeles, CA | Reviewed on Jan 16, 2025

The trip was perfectly calibrated for our family of four. Every guide we had in Monteverde, fortuna, and Tamarindo was excellent. Kimkim beautifully facilitated a minor adjustment we needed. We’ll be back!

Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jan 23, 2025

Hi Sabrina!

I want to thank you for sharing these pictures with us. I want to let you know that the team always gets some pictures of travelers enjoying their trios, and it fills our hearts!!

And weather you are back to Costa Rica or another location with kimkim, please know we will always excitedly create the best adventure possible for you.

May many more adventures come!🇨🇷🦥

This was my first experience with kimkim and Costa Rica 2025
Costa Rica | Jan 7 - Jan 13, 2025

R
Robert K.
Los Angeles, CA | Reviewed on Jan 15, 2025
This was my first experience with kimkim and overall everything was great!To start, the communication with Yuliana was smooth, complete and efficient.
Both properties were excellent: Naturalista Reserva was very comfortable, the food excellent, and the staff extremely accomodating and friendly.
Taylor at Naturalista, although quite young, was an excellent guide. I think in one day I was able to photograph over 40 bird species!
Sagreve, in San Gerardo de Dota, was truly high end, being...
Read more

This was my first experience with kimkim and overall everything was great!To start, the communication with Yuliana was smooth, complete and efficient.
Both properties were excellent: Naturalista Reserva was very comfortable, the food excellent, and the staff extremely accomodating and friendly.
Taylor at Naturalista, although quite young, was an excellent guide. I think in one day I was able to photograph over 40 bird species!
Sagreve, in San Gerardo de Dota, was truly high end, being luxurious without being pretentious.
My guide Melvin, quite experienced, was responsible for me seeing and photographing Quetzales for the first time!
In additon, his range of knowlege was over the top!
I can't forget the drivers: all 4 were quite friendly, courteous, and above all, on time.
All in all my experience in fantastic!

Hotel Reviews
Rancho Naturalista
Cartago

Rancho Naturalista was fantastic. The staff was very accommodating, and the facilities were great. I only wish I had more time to spend there, as it was a wonderful experience.

Hotel Savegre
San Gerardo de Dota

Hotel Savegre was quite luxurious and had great facilities. The only surprise was that there wasn't staff assistance for moving luggage, which could be an issue for older guests. Fortunately, many drove themselves and could park close. Overall, it was a comfortable stay with a convenient restaurant on-site.

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jan 15, 2025
Hello Robert, Thank you so much for taking the time to share your experience! I am thrilled to hear that your first trip with Kimkim was such a success. I was more than glad to assist you in planning your trip. ’m also glad both Rancho Naturalista Reserve and Savegre in San Gerardo de Dota offered you such comfortable and memorable stays. Also, thanks for the feedback of our guides, this is very important to us. Seeing Quetzales for the first time and photographing so many bird species is... Read more

Hello Robert,

Thank you so much for taking the time to share your experience! I am thrilled to hear that your first trip with Kimkim was such a success.

I was more than glad to assist you in planning your trip. ’m also glad both Rancho Naturalista Reserve and Savegre in San Gerardo de Dota offered you such comfortable and memorable stays. Also, thanks for the feedback of our guides, this is very important to us. Seeing Quetzales for the first time and photographing so many bird species is great!

I will be sure to pass your kind words along to the drivers as well. They work hard to make every guest feel welcome and taken care of, and I know they will appreciate hearing this.

We are so happy that your trip was fantastic from start to finish. If you ever decide to plan another adventure, we would love to help you create more amazing memories!

Best,
Yuliana

Living Pura Vida! Terrific and easy experience created lifelog memories
Costa Rica | Dec 28 - Jan 5, 2025

Kerry
Kerry K.
Mountain View, CA | Reviewed on Jan 12, 2025
So thrilled with our trip exerience with KimKim and Serendity Tours in Costa Rica. We chose to go with KimKim as we had a multigenerational family travel experience planned during the high season. The team was terrific in helping us find many different tour options, given our late decision to travel, that would meet each family member's unique needs. We did adventure activities, wildlife activites and cultral activites - all in the same trip. They arranged tours and transportation so... Read more

So thrilled with our trip exerience with KimKim and Serendity Tours in Costa Rica. We chose to go with KimKim as we had a multigenerational family travel experience planned during the high season. The team was terrific in helping us find many different tour options, given our late decision to travel, that would meet each family member's unique needs. We did adventure activities, wildlife activites and cultral activites - all in the same trip. They arranged tours and transportation so that it was as stress free as possible for my husband and I. Once we got to Costa Rica we had daily support for each day's events. They advised what to bring and wear, who would be transporting us and if meals /food would be included. When one of our experiences went late, I was able to communicate with our local contact, Wilman, in the moment to move back the evening experience tour and travel. Knowing that I had a local contact that was available to support me as needed during the trip was very comforting and helped me reassure both the older and younger generations.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 13, 2025

Hello Kerry, I'm so happy to hear that you had a wonderful time here in Costa Rica with your family and that our team was able to provide consistent, excellent support to make your trip stress-free. I hope you have wonderful memories to last a lifetime!

Thank you
Holden Ketchum
Serendipity Adventures

Wonderful Costa Rican experience! Highly recommend!
Costa Rica | Jan 1 - Jan 9, 2025

S
SUSAN G.
Ashburn, VA | Reviewed on Jan 11, 2025
Bryan helped us craft an amazing Costa Rican vacation. He really listened and worked with us to create a wonderful trip that met our budget guidelines for our family of 5. We took multiple excursions and they were all top notch- really enjoyable. The communication we had before and during our trip was prompt and thorough. This greatly
put our minds at ease that any questions we had would be answered in a timely fashion and helped us prepare and enjoy our trip.
Our local contact... Read more

Bryan helped us craft an amazing Costa Rican vacation. He really listened and worked with us to create a wonderful trip that met our budget guidelines for our family of 5. We took multiple excursions and they were all top notch- really enjoyable.

The communication we had before and during our trip was prompt and thorough. This greatly
put our minds at ease that any questions we had would be answered in a timely fashion and helped us prepare and enjoy our trip.

Our local contact once we arrived was Willmen and he was fantastic! Once we were in Costa Rica, all communication was easily had through What's App. Willmen was always a text away and it was very much appreciated.

Other standouts included our driver for 2 portions of the trip, Alex. Such a fountain of knowledge, kind and a great driver. Alex worked diligently to alert us to any points of interest such as plants and wildlife and it was very interesting.

We will definitely use KimKim again to plan future trips.

Hotel Reviews
Hotel Los Lagos Spa & Resort
La Fortuna

Beautiful grounds, great food, friendly restaurant staff. Our room was close to the main buildings so we could walk back and forth which we liked, otherwise there was a reliable shuttle to take you around. Our room was comfortable with GREAT blankets, but there was obvious water damage on the wall under the air conditioner and a chunk of wall missing by the dresser. Not a deal breaker but unattractive. Our Springs experience was just okay. Lots of kids in inner tubes and float devices, empty drink cups stacked everywhere, and very strict towel staff who refused to change out our towels one day because "they aren't that wet". This was frustrating because we tried to dry our towels in the room the day before and after admitting defeat that they would remain damp, wanted to trade them in for some legitimately dry towels. Overall we enjoyed most of our stay here and the convenience of the location for sightseeing in the area, but would likely stay at a different resort in the future.

Authenticity & Character
Beautiful flowers, cool birds . You really feel like you are in the rainforest
Location
Close to town and the excursions we took
Staff
Restaurant staff were friendly and pleasant
Cleanliness & Comfort
Pretty bathroom, nice extra blankets
Casa Conde Beach Front Hotel
Playa Hermosa

Great location for day trips, great food, friendly staff. The direct access to the beach was really nice. The beds were on the small side but comfortable. The grounds are pretty and well maintained . Overall the vibe was "quiet" which was what we were looking for. A very nice place to stay!

Authenticity & Character
Lots of woodwork throughout the resort which we loved. Really good pour over coffee made in front of you
Location
Close to excursions and the airport
Staff
Very friendly and pleasant
Cleanliness & Comfort
Always dry towels available, no obvious signs of garbage lying around
Activity Reviews
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

Very fun zipline with a great sky walk adventure! The only reason for 4 stars was that our Zipline portion didn't start until 1.5 hours after arriving (due to long lines?) and we missed our initial sky walk time. We were easily accommodated and attended a later Sky Walk which we enjoyed.

Quality of Experience
We liked the day it just lasted longer than we thought it would.
Guides, Drivers and Staff
Excellent and knowledgeable guides.
Transport
Easy pick up and drop off. Driver was exactly where he said he would be.
Palo Verde National Park Safari Cruise with Lunch
Palo Verde National Park Safari Cruise with Lunch
Costa Rica

This tour included lunch which was authentic and amazing. The boat tour was okay. We saw birds, bats and crocodiles. For the last 1/2 hour or so, the guides were chatting with themselves instead of us so not sure if they missed pointing things out to us or not. We were on the water for maybe 1.5 hours? Unfortunately it was nothing special.

Quality of Experience
Was shorter than what I thought it would be, not a lot of wildlife to see
Food
Authentic and delicious
Guides, Drivers and Staff
Seemed disinterested in us towards the end of the ride, chatting amongst themselves
Transport
Driver was great but roads super bumpy
Río Balsa Whitewater Rafting Adventure
Río Balsa Whitewater Rafting Adventure
Arenal/La Fortuna

I was fully expecting to not like this day but it was our favorite of the week! Wild ride on the water followed by a great lunch and unexpected lesson on how to squeeze juice out of sugar cane. Great day for our family of 5 adults!

Quality of Experience
Very experienced and fun to be around. Spot on directions on how to manage the ride and stay safe.
Food
Authentic and delicious.
Guides, Drivers and Staff
Transport
Catamaran Sailing Adventure
Catamaran Sailing Adventure
Costa Rica

A great day on the water! The boat was very large and almost too crowded in my opinion. Beautiful views, decent snorkeling. Lunch was okay but served very late (well after 3pm). Overall the day was much longer than anticipated and we were brought to sure in the dark (no lights on the powerboat that brought us to shore). That was a bit unsettling but we made it back just fine.

Quality of Experience
Beautiful views- boat days are always fun days for us
Food
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 13, 2025

Thank you so much, Susan!

I'm so happy to hear that you and your family had an amazing time in Costa Rica!

It was a pleasure working with you to create a trip that met your needs, and I'm glad Wilman and Alex made your experience even better. If you ever plan another adventure, I'd love to assist again!

Pura Vida!
Bryan - Serendipity Adventures 🌳🐜🦉

Exceptional Costa Rica Vacation Planning with Bryan and Wilman
Costa Rica | Dec 16 - Dec 22, 2024

R
Richard M.
Ashburn, VA | Reviewed on Jan 10, 2025
Our family recently returned from an incredible vacation to Costa Rica, and we owe much of its success to the outstanding planning and support from Bryan and Wilman. From start to finish, they helped craft a seamless and unforgettable experience tailored perfectly to our interests. The itinerary they designed struck the perfect balance of adventure, relaxation, and cultural immersion. Highlights included:
- Coffee, Chocolate, and Sugar Cane Tour: A fascinating hands-on experience at North...
Read more

Our family recently returned from an incredible vacation to Costa Rica, and we owe much of its success to the outstanding planning and support from Bryan and Wilman. From start to finish, they helped craft a seamless and unforgettable experience tailored perfectly to our interests.

The itinerary they designed struck the perfect balance of adventure, relaxation, and cultural immersion. Highlights included:
- Coffee, Chocolate, and Sugar Cane Tour: A fascinating hands-on experience at North Fields Coffee that gave us insight into Costa Rican culture and farm-to-cup coffee production.

- Arenal Hanging Bridges Guided Walk: Walking high above the rainforest was breathtaking, and the guide’s knowledge of the local flora and fauna made it even more enriching.

- Rainforest Hike in Manuel Antonio National Park: The stunning biodiversity, pristine beaches, and wildlife spotting made this one of the most memorable experiences of our trip.

Throughout the planning process, Bryan and Wilman were incredibly responsive, knowledgeable, and detail-oriented.

They ensured every aspect of our trip—from the rental car to hotel bookings and tours—went off without a hitch. Their personalized recommendations truly made our vacation extraordinary.

If you're planning a trip to Costa Rica, I wholeheartedly recommend their services. Bryan and Wilman made the entire process effortless and allowed us to enjoy Costa Rica’s beauty to the fullest.

Thank you both for helping us create lasting memories!

Hotel Reviews
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

Beautiful property and grounds. The thermal experience was wonderful to have right on site. Loved having breakfast each morning and watching all the birds.

Authenticity & Character
Grounds were beautifully landscaped and made you feel you were walking through the rainforest
Location
Easy to get to and very close to town.
Staff
Front desk folks were very nice and remembered us each time we came to the lobby
Cleanliness & Comfort
Comfortable rooms
Hotel Costa Verde
Manuel Antonio

Gorgeous property and very unique accommodations

Authenticity & Character
Truly embraced the local feel of being in the jungle.
Location
Easy to find and close to many restaurants and the beach
Staff
Didn't interact much with the staff, but the front desk folks were very helpful
Cleanliness & Comfort
Nice large rooms with space to hang out too.
Activity Reviews
Big Arenal Mundo Aventura Zipline + Tractor
Big Arenal Mundo Aventura Zipline + Tractor
Arenal/La Fortuna

Once in a lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Our guide was very knowledgeable and enjoyable to talk with.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Farm Tour
Coffee, Chocolate and Sugar Cane Farm Tour
Arenal/La Fortuna

The young lady that was our guide was very engaging and did an amazing job.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Wildlife Night Walk in Sukia Park
Private Wildlife Night Walk in Sukia Park
Manuel Antonio

Our guide had an incredible ability to find creatures in the dark. So worth doing this type of walk in the forest.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure with Barbecue
Catamaran Adventure with Barbecue
Manuel Antonio

Wonderful boating experience and the views of the coast are incredible, but don't expect to have a great snorkeling experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

Andres was incredible. He was so knowledgeable and didn't rush us through the park. He really took the time to share things with us and helped with taking some amazing photos. He seemed to know all the other guides and loved how everyone seemed to work together to make it the best experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Was a bit challenging with returning to the hotel. Had to have cab take us back and it took a while to get it through the organization.
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 10, 2025

Hola Richard!

Thank you so much for your kind words and thoughtful review.

It was truly a pleasure helping your family create such a memorable Costa Rican adventure! I’m thrilled to hear that you enjoyed the balance of experiences and that the tours and activities made your trip special.

Wilman and I loved working with you, and it’s wonderful to know our planning made things smooth and enjoyable. We’d be delighted to assist you again if you ever decide to return for another adventure!

Pura Vida,
Bryan 🌿 Serendipity Adventures

Truly spectacular! The excursions were perfec...
Costa Rica | Dec 26 - Jan 3, 2025

tim
tim g.
Dallas, TX | Reviewed on Jan 10, 2025
Truly spectacular! The excursions were perfectly timed—early to mid morning, which helped beat any crowds, and left plenty of free time. All the drivers picked up on time, were very friendly, and provided very comfortable transportation. Please forgive spelling of names…Rondo and Sandie were great driver/ guide for our kayak and snorkeling adventure. Very good equipment. We felt lucky to have Srvianni as our guide for the white water rafting on the Sarapequi River. Beautiful! Weather was... Read more

Truly spectacular! The excursions were perfectly timed—early to mid morning, which helped beat any crowds, and left plenty of free time. All the drivers picked up on time, were very friendly, and provided very comfortable transportation. Please forgive spelling of names…Rondo and Sandie were great driver/ guide for our kayak and snorkeling adventure. Very good equipment. We felt lucky to have Srvianni as our guide for the white water rafting on the Sarapequi River. Beautiful! Weather was perfect. River was running with Class 3 and 2 rapids-just enough for a thrill, but still in control. Mariano was wonderful at the hanging bridges. We had a connection from his time in the states in the 1970s where he spent time in Madison, WI, where I went to college. Pas was very knowledgeable at the butterfly garden. Lovely. And our guide at the coffee/chocolate plantation was very funny and engaging (I didn’t catch his name). That visit was a surprise-really enjoyed learning about the coffee and chocolate making process—highly recommend it. Everything was very thoughtfully planned. Well done! Our trip exceeded our expectations!

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 10, 2025

Hello Tim
I'm glad to hear that we exceeded your expectations during your stay in Costa Rica and that you made enriching connections with your guides. I hope you have wonderful memories with your family from your time here 🦋

Thank you
Holden Ketchum
Serendipity Adventures

Family Trip
Costa Rica | Jan 2 - Jan 6, 2025

M
Ms D.
Flagami, FL | Reviewed on Jan 09, 2025

From Beginning to End Everything was great. I normally plan all of my trips but this time around I was short on time an focused on other priorities. Olman &his staff were patient with me and made sure I and my family's needs were met. All the drivers and staff we met were great, informative and welcoming of us. Our family had a grand ol time and would definitely return to Costa Rica. Thank you for all of your patience, help and knowledge for this trip.
Until the Next one.. :)

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 09, 2025

Hello Danise,

Thank you so much for your kind words!
We're thrilled to hear you and your family had such a wonderful time in Costa Rica. It was our pleasure to assist you and make sure everything went smoothly for you. Myself and the whole team are delighted to know our service and care made a difference.

We can’t wait to welcome you back for your next adventure—Pura Vida until then! 😊

Arenal to Monteverde to Tamarindo
Costa Rica | Dec 27 - Jan 6, 2025

Jonathan
Jonathan M.
Sugar Hill, GA | Reviewed on Jan 08, 2025
Had a great time! Zip lining, canyoning, and hiking were all top notch in LaFortuna. Had a much better view of sloths in Arenal than on the Sloth tour, but we had bad weather during the tour, so no fault to that organization. Don Rufino was tasty, but by far our most over-priced meal of the whole trip. The boat ride from Arenal was nice but I felt it was presented as a way to avoid a long, bumpy shuttle ride. We still had a long, bumpy ride in a van after the boat. We added a coffee tour on... Read more

Had a great time! Zip lining, canyoning, and hiking were all top notch in LaFortuna. Had a much better view of sloths in Arenal than on the Sloth tour, but we had bad weather during the tour, so no fault to that organization. Don Rufino was tasty, but by far our most over-priced meal of the whole trip. The boat ride from Arenal was nice but I felt it was presented as a way to avoid a long, bumpy shuttle ride. We still had a long, bumpy ride in a van after the boat. We added a coffee tour on our own in Monteverde since our cloud forest hike ended an hour earlier than expected. The forest guide was very informative, but it felt rushed; I would’ve preferred more time to hike and explore the forest on our own at the end of the tour. Treehouse restaurant was the best dining experience. Decent prices on the food and drinks, cool pics with the tree, and the live music was phenomenal. The transfer to Tamarindo was long as expected, but took 2hrs longer than expected. We also stopped twice for 20min breaks. Added 40min unnecessarily. 10min bathroom and snack breaks make more sense. I don’t want to waste vacation time in a roadside gift shop. It was wise not to book anything for that afternoon with the slow drive. Also great was the hotel dining at El Jardin del Eden. Breakfast and dinner half-board was perfect. Huge breakfast spread and gourmet dinner options. No need to waste money outside restaurants. All 3 hotels were great. I would recommend all 3 as long as the people you are booking are capable of the hikes. Lomas was a decent uphill walk from pool/restaurant up to the room, but there’s a golf cart on site if needed. Helped a lot when it rained. Ficus was a grueling hike up from St. Elena. Golf cart on property was good, but back from town was rough. Even Jardin had a long walk from the beach, but it was a flat path. Probably the best part of the entire trip aside from food and stays was the catamaran sunset experience in Tamarindo. Olman and Graciela were both very helpful before and during the trip to help with reservations and transfers.

Hotel Reviews
Hotel Lomas del Volcán
Fortuna
Authenticity & Character
Private bungalows
Location
Amazing view of the volcano right from our room patio.
Staff
Left chocolate strawberries for my wife for her birthday
Cleanliness & Comfort
Ficus Sunset Suites
Monteverde
Authenticity & Character
Location
2 stars if you aren’t physically able to hike back from town. 4 stars with the sunset view.
Staff
Cleanliness & Comfort
Jardin del Eden Boutique Hotel - Adults Only
Tamarindo
Authenticity & Character
Location
Walking distance to Tamarindo nightlife and a private beach garden with access to public beach. Room was quiet despite being in heart of town.
Staff
5 stars for the tiki bar tender. 3 stars for dinner staff (prompt and friendly to bring food, but if you order drinks to pay for you wait a while to get closed out). 5 stars for massage therapists.
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 09, 2025

Hi Jonathan!

Thank you for sharing such a detailed review!
I am thrilled you enjoyed the zip lining, canyoning, and hiking in La Fortuna, as well as your dining and hotel experiences—El Jardín del Edén is especially amazing!

I am sorry to hear about the delays during transfers and the weather affecting your sloth tour, but it’s great to know you still spotted them in Arenal.

I appreciate your feedback on tour pacing and stops—it’s valuable for planning even smoother trips.

Pura Vida,
Olman

Why travelers love kimkim

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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.