Kimkim Trip Reviews for Costa Rica

4.8
Based on 820 ratings
Read 820 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great Sampler for First Trip to Costa Rica
Costa Rica | Jan 13 - Jan 24, 2024

christy
christy l.
Saint George, UT | Reviewed on Jan 26, 2024
This was our first trip to Costa Rica so we didn't know anything. I liked going back and forth with Randall about ideas and options. We chose 4 nights at the very high end Amor Arsenal which we loved the most, then 2 nights at Hotel Belmar in Monteverde which was a cool old hotel with amazing views, and then 3 nights at Arenas Del Mar at Manuel Antonio. We opted for the small room at Arenas Del Mar and were disappointed with that - it was really too small. Because we got in so late on... Read more

This was our first trip to Costa Rica so we didn't know anything. I liked going back and forth with Randall about ideas and options. We chose 4 nights at the very high end Amor Arsenal which we loved the most, then 2 nights at Hotel Belmar in Monteverde which was a cool old hotel with amazing views, and then 3 nights at Arenas Del Mar at Manuel Antonio. We opted for the small room at Arenas Del Mar and were disappointed with that - it was really too small. Because we got in so late on our first night, we had just a brief stay at Grano in San Jose and it was very nice. Coming home from Manuel Antonio, we stayed one night near the airport at Xandari Resort which is a very charming place with colorful painted villas, pools, amazing landscaping, and a great trail to waterfalls. You can hear quite a few planes going over but it wasn't too bad. The only negative there was that the mattress and the pillows were very hard and uncomfortable.

Our activities included volcano hikes, nature walks, zip line, chocolate/coffee/sugar cane tasting, beach walking, and swimming.

Hotel Reviews
Amor Arenal
La Fortuna, San Carlos

Our casita was lovely - the best of the trip. Gleaming wood floors, ceiling, and window frames. Great views. Our own jacuzzi. The staff were very helpful and friendly. Yoga was good and the facilities lovely. Nice but short trail for walking. Hard to get a long (as in 4 miles) walk in on the property though. The food was good but a bit overpriced. Loved sitting outside on the deck at the restaurant.

Authenticity & Character
We liked the emphasis on conservation and ecology.
Location
Staff
The guys running the golf carts were super friendly and pointed out a sloth and some birds. We chose to walk but the walk is quite steep - not for everyone, that's why they offer the golf carts.
Cleanliness & Comfort
The bed creaks quite a bit - one person can't get up without waking the other.
Grano de Oro Hotel
San José

We were there only from 11pm to 10am. It was a beautiful hotel and the breakfast was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xandari Resort & Spa
Alajuela

Beautiful painting job of every wall, gate, and decoration - so colorful. The landscaping is gorgeous - really enjoyed walking through all the paths. Enjoyed the walk to the waterfalls. We had a big villa which was nice. There was a little mildew odor in the bathroom. The mattress was very hard - like a futon - and was uncomfortable. The pillows were also very stiff and too firm. This is a charming place - they just need to work on a few details in the rooms. Planes take off nearby but they are not constant and they didn't really bother us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Better mattress, better pillows, elimination of mildew odor - couldn't tell exactly where it was coming from.
Hotel Belmar
Monteverde

We had the best room - fantastic views. There was a huge, round bath tub in the room which we didn't use (would feel guilty using that much water!). It is a windy place and cool but that was fine. We enjoyed walking everywhere around the nature walks and to the beer garden. The nature path is very short - would have liked a longer path to walk. The road to the hotel is very steep so we never did walk into town. The restaurant is very nice and the staff were just great. One night we had live music which was fun.

Authenticity & Character
Location
The views, the privacy
Staff
Cleanliness & Comfort
Arenas del Mar Resort
Manuel Antonio

Our room was too small - we wish we had booked the larger room. The only place to sit in a chair was out on the deck which was sometimes too hot. This is a beach experience and it was hot and humid. The pool near the reception area was particularly lovely. We enjoyed walking along the public beach which is longer. We are not ocean swimmers. We enjoyed the tour of the park but there were many people and we really didn't see that many animals. We liked our tour guide Raphael who was very knowledgeable. This hotel has a steep path from rooms/reception to the beach but they offer golf carts for those who don't want to walk. There is a short nature path. We didn't do as much hiking as we had planned because of the heat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Hike in Arenal Volcano
Guided Hike in Arenal Volcano
Arenal/La Fortuna

The guide, Eduardo, was excellent. He pointed out many animals and birds. He was very fit and animated. We enjoyed being with him.

Quality of Experience
Eduardo was good.
Guides, Drivers and Staff
Super nice people
Transport
On time and safe
Burrito Hike
Burrito Hike
Arenal/La Fortuna

This was a good challenging hike but could have been longer. They used to call it the burrito hike because they took you to make burritos but now they took us to chop vegetables and make empanadas. It was okay but we would have rather hiked more. We enjoyed the people we were with and the guide was great.

Quality of Experience
Food
Not my favorite food - a lot of fried items.
Guides, Drivers and Staff
Eduardo was very knowledgeable and a good hike leader.
Transport
On time, safe, and friendly.
Monteverde - Zip-lining tour at the Selvatura Park
Monteverde - Zip-lining tour at the Selvatura Park
Monteverde

We loved this activity. There were 13 zip lines (some were very short). It was pretty and good to be in the fresh air. Felt very safe. The only negative is how many people there were - some long lines on occasion.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Experience
Coffee, Chocolate and Sugar Cane Experience
Monteverde

Fun activity, learned a lot. There were a lot of people - pretty touristy.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano - Mistico Hanging Bridges and La Fortuna Waterfall
Arenal Volcano - Mistico Hanging Bridges and La Fortuna Waterfall
Arenal/La Fortuna

Very touristy. Tons of people everywhere. Waiting in lines. Actually walking on the hanging bridges was fun. The La Fortuna waterfall is a staircase that you walk down and then back up. Not a hike at all.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio

Very tame walk. We were in a group of 10. Not a lot of exercise. The guide was very good - Raphael. He knew a lot and was good at explaining. We didn't see that many animals due to the time of day and the crowds. Tons of tourists.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jan 29, 2024

Hi Christy,

I appreciate the feedback shared about your trip to our country a few weeks ago, it is great to confirm that you had a good time on the vacation that we organized for you...and as far as the beds' condition at Xandari, we will make sure to pass your comments to them too.

Have a good day and we hope to see you again anytime soon.

Best,
Randall

Veronica did a great job tailoring the trip t...
Costa Rica | Jan 17 - Jan 24, 2024

Tyler
Tyler S.
Mexico | Reviewed on Jan 25, 2024
Veronica did a great job tailoring the trip to our needs. We loved all the tours and transportation she arranged. The hotels exceeded our expectations. It was so nice to relax and not worry about the details of scheduling everything because Veronica took care of all of it. Read more

Veronica did a great job tailoring the trip to our needs. We loved all the tours and transportation she arranged. The hotels exceeded our expectations. It was so nice to relax and not worry about the details of scheduling everything because Veronica took care of all of it.

Hotel Reviews
Tabacón Thermal Resort & Spa
Fortuna

The rooms are really large. The breakfast was very good. The hot springs blew our minds. The only down side of this hotel is it's a $40 round trip taxi ride to get into town if you want to eat somewhere besides the hotel.

Authenticity & Character
Charming, clean, quaint.
Location
The proximity to the hot springs was so nice. Difficult to get into La Fortuna to dine elsewhere.
Staff
Everyone was very kind and our service was exceptional
Cleanliness & Comfort
Beds are very comfortable and larger than most king beds.
Senda Monteverde Hotel
Monteverde

This was our favorite hotel during our stay in Costa Rica. The bird watching at the hotel was better than any of the nature reserves. Love the bungalow style rooms with the veranda. The views of the Pacific Ocean were incredible. The hotel also did a great job with accommodating my Celiac food allergy. The free laundry service was a major perk. We could walk to restaurants close by. We used the yoga room and weights a few times to work out. The restaurant at the hotel served a great breakfast and the dinner was one of the best meals we had the whole trip.

Authenticity & Character
The vibe at this hotel is so nice. Hard to describe.
Location
Great views, walking distance to restaurants, market and nature preserve.
Staff
Everyone was super kind and helpful. Love the free laundry service.
Cleanliness & Comfort
The grounds are perfectly maintained. The rooms are quaint and clean.
Activity Reviews
{{start_location}} to {{end_location}} - Visit La Paz Waterfall
{{start_location}} to {{end_location}} - Visit La Paz Waterfall
Costa Rica

The driver was great and had snacks and drinks for us. La Paz was a nice way to break of the long drive. We spent a couple of hours exploring the waterfalls and wildlife and proceeded to our hotel.

Quality of Experience
Food
Free snacks and drinks.
Guides, Drivers and Staff
Transport
Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Arenal/La Fortuna

The bird were great. The guide didn't speak English very well and was difficult to understand. Didn't love the experience but didn't regret it either.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver took the time to show us a sloth on the way home.
La Fortuna Waterfall Guided Hiking Tour
La Fortuna Waterfall Guided Hiking Tour
Arenal/La Fortuna

Our guide was good but we finished the tour 30 minutes before the included lunch place even opened and we didn't want to wait around. The waterfall and swimming were definitely worth it.

Quality of Experience
Guides, Drivers and Staff
Felt like we rushed through the experience a bit as we missed the lunch.
Transport
Sloth Tour (Sloth Territory)
Sloth Tour (Sloth Territory)
Arenal/La Fortuna

This was our favorite tour of the trip. We saw 9 sloths and got amazing photos of them. Our guide was so helpful as we would have never been able to spot them without his expertise. The food afterwards was so yummy!

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

The weather was awful and the whole tour was cut short. We came back drenched and cold. Can't really see what would have been very interesting about the tour even if the weather had cooperated.

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Our guide was great and found things we could have never seen. The forest was beautiful. He was very knowledgeable and his English was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk
Night Walk
Monteverde

This was so fun to see the forest come alive at night. We loved our guide and saw lots of interesting wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges & Zip Lining
Hanging Bridges & Zip Lining
Monteverde

The guide was really hard to understand. The bridges were a bit of a let down. Nothing like advertised. The staff were all a bit rude and we felt rushed during the zip line. The forest and zip line was still fun but the rude staff put a damper on the whole experience. We also had to wait a full hour between activities and then almost another full hour after zip lining for our ride back to the hotel.

Quality of Experience
Guides, Drivers and Staff
Rude
Transport
Waiting way to long.
Local specialist: Veronica Medina

Costa Rica Adventure
Costa Rica | Dec 16 - Dec 22, 2023

J
Jenny H.
Flagami, FL | Reviewed on Jan 25, 2024
This was our first time planning a trip thru Kim Kim. We had never booked a trip thru a planner before and were hesitant and skeptical, as such we got our feet wet and only booked the Private Transfers thru Kim Kim. Adam/Jessica were awesome to work with. We had last minute schedule changes and they were able to meet our needs. Timely and great communication, highly recommend them! Read more

This was our first time planning a trip thru Kim Kim. We had never booked a trip thru a planner before and were hesitant and skeptical, as such we got our feet wet and only booked the Private Transfers thru Kim Kim. Adam/Jessica were awesome to work with. We had last minute schedule changes and they were able to meet our needs. Timely and great communication, highly recommend them!

Activity Review
Self-Guided Hike to La Fortuna Waterfall
Self-Guided Hike to La Fortuna Waterfall
Arenal/La Fortuna
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in Boulder (Kimkim HQ) | Replied on Jan 29, 2024

Hi Jenny,

It was a pleasure working with you! You are so kind and made it easy to work with you and give you the great service you deserve! I am glad you had a great time in Costa Rica and cheers to many more adventures with kimkim! :)

Best,
Adam

I was feeling overwhelmed in December trying ...
Costa Rica | Jan 5 - Jan 21, 2024

Kathy
Kathy D.
Ashburn, VA | Reviewed on Jan 23, 2024
I was feeling overwhelmed in December trying to pull a January trip off last second. That's when I found KimKim and though a motor hesitant went ahead and booked through them. Olman was great at understanding my requirements and interests and offering a few suggestions until we had the perfect itinerary for us. The trip was also perfectly executed from our airport pickup to dropoff. Tours, hotels, and especially transfers are all the mundane work about a vacation that's not fun. The... Read more

I was feeling overwhelmed in December trying to pull a January trip off last second. That's when I found KimKim and though a motor hesitant went ahead and booked through them.

Olman was great at understanding my requirements and interests and offering a few suggestions until we had the perfect itinerary for us.

The trip was also perfectly executed from our airport pickup to dropoff. Tours, hotels, and especially transfers are all the mundane work about a vacation that's not fun. The Kimkim team took that off our hands entirely which just left us to enjoy.

My favorite excursion was the white water rafting! And followed closely by the ecotermales hot springs in La Fortuna... But I love good hot springs. Our guide, Alan, in the Manuel Antonio park was also so nice and knowledgeable.

The restaurant recommendations were also top notch!

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 23, 2024

Hello Kathy,

Thanks for your review!
Nice pics!

I am so happy to know every tour, transfer, and the hotels were according to what you expected or even better.

We hope to have you in our country once again!

Pura Vida,
Olman

Absolutely loved our trip to Costa Rica
Costa Rica | Jan 14 - Jan 21, 2024

Mandy
Mandy F.
Centreville, MD | Reviewed on Jan 22, 2024
Absolutely loved our trip to Costa Rica. The planning was fun. We were able to see so much of the country and do all of the activities that were the right fit for our family. Read more

Absolutely loved our trip to Costa Rica. The planning was fun. We were able to see so much of the country and do all of the activities that were the right fit for our family.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

This hotel was great! A little hard to find. Tucked away behind another hotel. The room size was good for my husband and I and two teenagers. It was nice and quiet, aside from the birds in the morning:) We slept so well! Each morning, I sat on the patio outside and read my book while watching hummingbirds, and listening to the sounds of nature. Everyone was very friendly. Loved the pool area and the hot springs. The food by the pool was great. We had the nachos. The sushi was also delicious. Would definitely recommend this place to other family’s traveling to Costa Rica. We were very comfortable. The location was really good as well. We were close to La Fortuna, 10 minutes, and close to hanging bridges, which were 10 minutes the other way.

Authenticity & Character
Felt like we were tucked away in nature. Each room felt very private. Lots of greenery.
Location
It was 10 minutes from La Fortuna. There were lots of Hot Springs and surrounding hotels and the hanging bridges park close by.
Staff
Really only interacted with the ladies by the pool that served us drinks and food. Very friendly. It is definitely more relaxed and you wait a little longer for food but we were in paradise so we were fine with that.
Cleanliness & Comfort
The housekeepers made a little puppy out of our towels, which the kids got a kick out of. Rooms were very clean.
Hotel & Spa Poco a Poco
Monteverde Costa Rica

Out of our three hotels, this was our least favorite. We drove 3 1/2 hours from La Fortuna to Monteverde. We were tired from being in a cramped car. Our room was ready. Luckily when we got there. When we walked in the room was very small, no dresser or anywhere to put anything, and there was no air-conditioning and it was about 85° in the room. We went back to the front desk, but they had nothing else available. I don’t blame the hotel, but this is definitely, something Kim Kim should have told us. Apparently you can upgrade to a room with air-conditioning. At night time there was a breeze and it was cool so we had no trouble sleeping. We felt uncomfortable after complaining about the room. We kind of felt like all of the employees talked to each other about us, because we were ready to leave after realizing there was no air-conditioning.

Authenticity & Character
Felt very authentic. My husband and I loved walking around the garden. I think if my husband and I came here alone, it would have been a different experience. It was charming and quiet and relaxing.
Location
It was only about a mile from town but to walk there you’re on dusty, curvy roads with not much of a side road.
Staff
The bartender in the indoor pool area was very short with my husband. Never really smiled. We noticed at dinner how friendly the staff was with locals, but different with us. Just kind of felt all around uncomfortable. When we first mentioned that we were not happy with no air-conditioning the lady at the front desk looked at us like we were crazy. She told us that it gets cooler at night and we would be fine.
Cleanliness & Comfort
Extremely small room. Enough room for two beds. Nowhere to put our suitcases and no dresser to put our clothes. Bathroom was small as well. We were on top of each other in a hot room. Got cool at night though. I do think there are other bigger rooms available upon request. Not sure how our travel agent would think that four of us would be comfortable in that tiny room with no air.
Tamarindo Diria Beach Resort
Tamarindo

Stunning views, amazing food, comfortable rooms and friendly staff. It was the perfect location, right in the center of Tamarindo.

Authenticity & Character
Location
It was right in the center of Tamarindo. Plenty of shopping and dining options. We stayed one night on the beach side, which was a little noisier, and then two nights on the other side of the street. it was very quiet and clean. We heard howler monkeys in the morning which was cool.
Staff
Brenda, our server by the pool was so great. She was very friendly and always seemed to be there when we needed her. Our family joked that our lives would be better if we could just take our girl Brenda home with us..
Cleanliness & Comfort
Very clean and comfortable. My only complaint would be that there aren’t enough chairs around the big pool. There were literally people scoping them out at 6 AM. My husband and I sat on the concrete the first day while the kids swam.
Activity Reviews
Night Walk: Children's Eternal Forest
Night Walk: Children's Eternal Forest
Monteverde

The kids really enjoyed this night hike. We saw all types of animals: beetle, spiders, frogs, humming bird, pygmy frogs and tarantula! I was cool to hear all of the night sounds. Our guide was very knowledgeable, he studied environmental studies in college.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling at the Catalina Islands
Snorkeling at the Catalina Islands
Costa Rica

This was a very cool experience. The staff was very friendly. They pointed out wildlife on the way. We saw turtles mating on the way out to Catalina Island. we didn’t have much luck at our first two spots because of low visibility. On our third spot, we saw tons of fish: huge snapper, starfish, puffer fish, angel fish, parrot fish, a white tipped reef shark and other schools of fish. Andreas was so knowledgeable. He pointed out all types of fish and told us a little about them. They served cantaloupe and pineapple and they had packaged crackers and cookies. They also had water and iced tea. We were pretty hungry when we got back at 12.

Quality of Experience
Guides, Drivers and Staff
Andreas was so great! Very friendly and knowledgeable. Easy to talk to.
Transport
Our Italian drivers was fun! He was relaxed and good spirited. Living pura vida:)
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Feb 28, 2024

Hello Mandy,

Thank you so much for your feedback and photos! I can tell you had a great vacation.

Pura Vida!
Charlotte

We loved our trip to Costa Rica. Randall was ...
Costa Rica | Dec 30 - Jan 9, 2024

B
Bridgett G.
Los Angeles, CA | Reviewed on Jan 16, 2024
We loved our trip to Costa Rica. Randall was very helpful at working within our budget, booking great activities for us, and putting us up at Hotels that we're clean, safe, and well located to all the things we wanted to do and see (both through KimKim and exploring on our own). We we're able to book our trip quickly, and a lot of the stress of planning was taken off our plate. Only caveat is that it was a little tricky to change things around last minute, the timing of some of our shuttles... Read more

We loved our trip to Costa Rica. Randall was very helpful at working within our budget, booking great activities for us, and putting us up at Hotels that we're clean, safe, and well located to all the things we wanted to do and see (both through KimKim and exploring on our own). We we're able to book our trip quickly, and a lot of the stress of planning was taken off our plate. Only caveat is that it was a little tricky to change things around last minute, the timing of some of our shuttles and activities didn't end up being ideal when we got there, so there was a lot of very early mornings and waiting around for shuttles, but it was overall a great experience.

Hotel Reviews
San Bosco Inn
Fortuna

Located right in the heart of La Fortuna. We never had to take a taxi to get to dinner or a bar. Breakfast was good. The room comes with access to their Sister Hotel's hot spring (Volcano Lodges) so no need to book an additional. The room itself was pretty basic, but it's a great option for a budget traveler

Authenticity & Character
We didn't spend much time there, it was really just a place to crash after long fun days in Arenal
Location
In walking distance to all the restaurants, bars, and shops
Staff
Staff wasn't particularly helpful when we ask for recommendations of places to eat or things to do in town. We asked what we should do on New Years Eve and they failed to mention the giant free block party happening a few blocks away, so we wasted some money paying covers for empty bars before we stumbled upon the party.
Cleanliness & Comfort
Clean hotel. Felt totally safe for being right in the heart of the city
Hotel Cipreses
Monteverde

Really pretty hotel with excellent staff.

Authenticity & Character
Really pretty grounds and a nice view of the mountains.
Location
Monteverde is up in the mountains so it's a bit of a hike to get anywhere, but we were able to walk to some great restaurants
Staff
The staff was amazing. Very helpful with recs, and very friendly
Cleanliness & Comfort
Karahé Beach Hotel
Manuel Antonio

Huge rooms. Beach access is a bit of a hike from the upper rooms. Monkey's hang around the beach, and we saw a few sloths in town. We were able to walk to a few restaurants, and the staff was friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Some bugs in the room, but that's kind of unavoidable in the rainforest. It can be a bit of a hike getting around the property
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jan 19, 2024

Hi Bridgett,

We hope you had a nice flight back home.

I appreciate your feedback about the trip that you took with us, it is great to confirm that you had a good time on the vacation that we organized for you and Alec.

Unfortunately, not always is an option to make changes at the very last minute because of the policies of the local tour operators or just because there are no spots/availability on the service that you are requesting to change, but when this is possible, our staff is very flexible and open to assist our travelers.

Regards,
Randall

Superb Panama and Costa Rica trip!
Costa Rica | Dec 26 - Jan 8, 2024

Teresa
Teresa R.
Portugal | Reviewed on Jan 15, 2024
We just spent two weeks in Panama and Costa Rica, a trip entirely organized by kimkim — catering to our desires and including our suggestions — and it was simply wonderful! I confess we were a bit apprehensive, as we found kimkim online while researching destinations, and we didn't know anyone who had used this platform before, but we're glad we took the risk! It was a super personalized trip, from the planning phase where Olman - our 'trip planner,' a local expert — was extremely accessible... Read more

We just spent two weeks in Panama and Costa Rica, a trip entirely organized by kimkim — catering to our desires and including our suggestions — and it was simply wonderful! I confess we were a bit apprehensive, as we found kimkim online while researching destinations, and we didn't know anyone who had used this platform before, but we're glad we took the risk! It was a super personalized trip, from the planning phase where Olman - our 'trip planner,' a local expert — was extremely accessible and available to answer all our questions and accommodate our requests. We even had a video call where we could meet him and ask some questions. Everyone we encountered was incredibly friendly and polite, from the transfer drivers (Fernando, Danilo, Ricardo, and many others!) to the guides of the visits and activities, and the hotel staff. Thanks to everyone, especially Olman and Graciela, for their availability, friendliness, and professionalism. We absolutely recommend kimkim for trips with multiple stops and activities, and we look forward to organizing the next trip with kimkim! Pura vida!"

Hotel Review
Hotel Eclypse de Mar Acqua Lodge
Isla Bastimentos

Wonderful place in Bocas del Toro! Staying on Bastimentos Island was great! More peaceful and paradisiacal, with the bonus of picturesque water taxi rides whenever we wanted to go to Colon. Thank you Olman for choosing this magical hotel for us!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The coffee was great!
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 15, 2024

Hello Teresa,

Thanks a lot for your review.
I love to read to you had a great time exploring Panama and Costa Rica. All our staff is really happy with this review.

I hope this won't be your last time visiting Central America, there is much more adventure and unique destinations to explore.

Pura Vida!
Olman

Espectacular !! My local specialist Olman is ...
Costa Rica | Jan 3 - Jan 8, 2024

Jorge
Jorge D.
Argentina | Reviewed on Jan 15, 2024

Espectacular !! My local specialist Olman is the Best. Thxs so much for all your understanding and hard work.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 15, 2024

Hello Jorge,

Thanks for your review.
I am so happy to read your family had a great time in Costa Rica.

This was a last-minute trip, but you always provided the information I requested to create an unforgettable experience in the tropics.

Wishing your family the best,
Olman

Loved our family trip (with adult kids) to Co...
Costa Rica | Jan 6 - Jan 13, 2024

T
Therese B.
Greenacres City, FL | Reviewed on Jan 14, 2024
Loved our family trip (with adult kids) to Costa Rica! KimKim did a great job with our hotel recommendations and organizing our tours for us. As first timers to the country, it was really helpful to have their assistance. The game changer was getting a driver from the airport to Arenal and from their down to our next location, Manuel Antonio. Our driver was Alex and we learned more from him about the country and wildlife than any tour guide could have provided. Stayed at the Hotel... Read more

Loved our family trip (with adult kids) to Costa Rica! KimKim did a great job with our hotel recommendations and organizing our tours for us. As first timers to the country, it was really helpful to have their assistance. The game changer was getting a driver from the airport to Arenal and from their down to our next location, Manuel Antonio. Our driver was Alex and we learned more from him about the country and wildlife than any tour guide could have provided.

Stayed at the Hotel Arenal Manoa & Hot Springs! Loved it! The rooms spacious and the breakfast was wonderful. We had a beautiful view of the volcano from our room. Our little house was in the back of the resort so it was A LOT of walking. The grounds were lovely and enjoyed seeing and hearing wildlife there as well.

First tour was with Sky Tram, Sky Walk and Sky Trek with Sky Arenal Park. the Zip Lining was awesome and we followed it up with a forest hike and tour. I would have done a different forest hike maybe rather than just using the same company. Not that our guide was not knowledgeable, just that I had heard a lot about the 7 bridges hike and thought that was what we were doing. We split up for second day. Two did the Horseback Ride to La Fortuna Waterfall. They were given a lot of free reign with the horses and said the waterfall was stunning. Two did the Rio Celeste and Tenorio Volcano Guided Rainforest Hike. The highlight on this trek is to see water that is literally two different colors where two rivers merge, but it was raining so water was brown. We do think the guide at Rio Celeste Nature could have let them know before the hike, just so that they could decide it that was still he tour they would choose. My husband and I did the Safari Float on the Penas Blancas River. It was a rainy day, but still enjoyed the trip. Saw some Cayman, Howler Monkeys, a tree porcupine and many birds. Be prepared to paddle, not just float! After the tour, we were surprised with a snack, some moonshine and then followed up with an education about chocolate farming. Enjoyed it!

Second part of our trip was to Manuel Antonio. We stayed at the Mariposa Hotel which had an absolutely stunning view of the ocean. The pool and outdoor restaurant was lovely. Rooms were big, a bit outdated, and many stairs there. The area itself not really walkable as hotel not close to much and road are very narrow to walk along. I still would recommend this hotel though for the view alone. Breakfast was good and had dinner there one night which was delicious.

Went down the beach where we could rent chairs and shade. Was a little surprised by the aggressive approach of venders, people trying to sell you a seat and restaurant promoters. Once we were in our seats though, we were still asked to buy, but things were much quieter.

Did the Catamaran Adventure from Ocean King. Stunning views, fun atmosphere. No reefs, but can still snorkel and look for fish, The boat is BIG. Maybe 200 people. Took a bit to get there because they stop halfway and everyone has to get off bus and then pay and get back on the bus.

KimKim was responsive when we needed to make any changes to our itinery. I did have a few changes to my travel agent there which did make things a little confusing for me at times. Shout out to Wilman who kept up with us on What's Ap and made any changes.

Overall, I would use KimKim again!

Activity Reviews
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna

First tour was with Sky Tram, Sky Walk and Sky Trek with Sky Arenal Park. the Zip Lining was awesome and we followed it up with a forest hike and tour. I would have done a different forest hike maybe rather than just using the same company. Not that our guide was not knowledgeable, just that I had heard a lot about the 7 bridges hike and thought that was what we were doing.

Quality of Experience
Guides, Drivers and Staff
Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

My husband and I did the Safari Float on the Penas Blancas River. It was a rainy day, but still enjoyed the trip. Saw some Cayman, Howler Monkeys, a tree porcupine and many birds. Be prepared to paddle, not just float! After the tour, we were surprised with a snack, some moonshine and then followed up with an education about chocolate farming. Enjoyed it!

Quality of Experience
Guides, Drivers and Staff
Night Walk in the Children's Eternal Forest
Night Walk in the Children's Eternal Forest
Monteverde

This was a fun activity for everyone. Not too strenuous, saw lots of spiders, poison dart frogs, cayman, turtles and butterflies. Felt safe while doing it. The only thing that I would have preferred would be for our tour group to be a little smaller.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure from Manuel Antonio
Catamaran Adventure from Manuel Antonio
Costa Rica

Did the Catamaran Adventure from Ocean King. Stunning views, fun atmosphere. No reefs, but can still snorkel and look for fish, The boat is BIG. Maybe 200 people. Took a bit to get there because they stop halfway and everyone has to get off bus and then pay and get back on the bus.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Feb 28, 2024

Thank you, Therese, for your detailed review. Your feedback is very important to me and the whole team here at Serendipity Adventures in Costa Rica. I have forwarded your kudos to Wilman. <3

Charlotte

Great planning experience, lack of pricing transparency
Costa Rica | Dec 22 - Dec 31, 2023

A
Alissa S.
Newark, NJ | Reviewed on Jan 14, 2024
I'll start by saying I really enjoyed using the service. We decided relatively last minute (October) to have a family trip to Costa Rica in December (peak season). We promptly were given an itinerary that seemed very good with a total trip price that was much better than I had seen even for small group tours (and group tours was not our first choice). So we booked right away and then made some changes here and there to our itinerary, for example to include a coffee and chocolate tour based... Read more

I'll start by saying I really enjoyed using the service. We decided relatively last minute (October) to have a family trip to Costa Rica in December (peak season). We promptly were given an itinerary that seemed very good with a total trip price that was much better than I had seen even for small group tours (and group tours was not our first choice). So we booked right away and then made some changes here and there to our itinerary, for example to include a coffee and chocolate tour based on some recommendations. Working with the travel specialist was nice; she made the changes, made suggestions, answered questions etc. There was usually a one day delay to questions/messages etc so I would write, the next day she would respond, I would write back, the next day she would answer etc. I know some of my colleagues had more prompt responses but this was adequate. As for the trip, our hotels were nice, our transfers were seamless, and our tours/activities all were great.
The only negative I have is that while we got a total trip cost, there was no breakdown by hotel, activity, etc. On the one hand this was somewhat liberating; not knowing how much each thing costs allowed us to just experience the trip as planned. We had already agreed on the package price so we didn't need to know the details nor try to attribute value to each experience. Until we did...
One of our days was plagued by pouring rain and we were told that our kayak tour was cancelled but they booked us on a boat tour which was still running. We did not wish to do the boat tour and our son gets motion sickness on boats so we declined (we were never asked nor told about the change...we learned about it when our hotel receptionist called the tour company to check in on the status for us). We asked for a refund for this which was initially declined because they said the tour wasn't cancelled. It took several back and forths and escalation to supervisors to finally be told we could be refunded the cost, which they said was $167. And herein lies the issue. It is very hard for me to believe that a 4-hr guided kayak tour with lunch for 5 people is only $167 ($33/person). The website says $75 per person. It is possible that they are able to offer a discounted rate but I have no way to verify this because of the lack of price breakdown. So, we will take our refund and just have to be okay with it.
So all-in-all, I will probably be willing to use this service again for the ease and convenience of planning a trip to an area with which I am unfamiliar. The planning and adjusting was easy, the platform is aesthetically pleasing, super informative, and user friendly. Having a contact person to help navigate is very helpful as well. Just be aware that you will not know exactly how the total cost is derived.

Activity Reviews
Coffee & Chocolate Tour in Monteverde
Coffee & Chocolate Tour in Monteverde
Monteverde

My whole family (kids 9, 18, 20) loved this tour. Our guide was fun, funny, informative etc. We learned a lot and enjoyed the hands-on activities.

Quality of Experience
Educational and fun
Guides, Drivers and Staff
Julio was a great tour guide
Transport
Monteverde Hanging Bridges & Zip Lining
Monteverde Hanging Bridges & Zip Lining
Monteverde

The zip lines were so fun and we loved it.

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jan 17, 2024

Hi Alissa,

I hope you are well.
We were more than glad to assist you and all your family during this time. I appreciate your comments and your feedback to improve our future travelers.

Maybe next time you could visit different destinations around Costa Rica.

Best regards,
Yuliana

COSTA RICA is magical. Lush, green, full of b...
Costa Rica | Jan 5 - Jan 12, 2024

Ruthellen
Ruthellen F.
Dumont, NJ | Reviewed on Jan 13, 2024
COSTA RICA is magical. Lush, green, full of birds and monkeys and sloths and butterflies. And each excursion was different. 5:00 am to see birds, 5:00 pm for an exploration in the dark. The Arenal Volcano and the area around La Fortuna was exciting to explore— hiking, waterfalls and more green and more animals.
Alec, a driver on 2 legs felt like a friend after only a few minutes. And Andrea’s ‘Socio’, our guide in Manuel Antonia National Park was brilliant in his knowledge, passion and...
Read more

COSTA RICA is magical. Lush, green, full of birds and monkeys and sloths and butterflies. And each excursion was different. 5:00 am to see birds, 5:00 pm for an exploration in the dark. The Arenal Volcano and the area around La Fortuna was exciting to explore— hiking, waterfalls and more green and more animals.
Alec, a driver on 2 legs felt like a friend after only a few minutes. And Andrea’s ‘Socio’, our guide in Manuel Antonia National Park was brilliant in his knowledge, passion and his ability to communicate his love of his surroundings.
A great 8 days. Wish we could have stayed longer

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Hot spring pool Great service at the main desk for every need Spread out without being too spread out Great happy hour Delicious dinners

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador Nature Resort & Spa
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Canopy Tour Mundo Aventura
Canopy Tour Mundo Aventura
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Private Hanging Bridges Walk
Private Hanging Bridges Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Birdwatching in Arenal Mundo Aventura Park
Birdwatching in Arenal Mundo Aventura Park
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Sukia - Night Tour
Sukia - Night Tour
Manuel Antonio

Our guide His passion for protecting animals

Quality of Experience
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 15, 2024
Hola Ruthellen, Thank you so much for taking the time to share your incredible experience in Costa Rica! We are thrilled to hear that you found the country magical, with its lush landscapes and abundant wildlife. We're glad that Alex, your driver, felt like a friend, and Andres's expertise in Manuel Antonio National Park added to the richness of your journey. It's always our goal to provide a memorable and enjoyable experience for our travelers. We appreciate your kind words and hope... Read more

Hola Ruthellen,

Thank you so much for taking the time to share your incredible experience in Costa Rica! We are thrilled to hear that you found the country magical, with its lush landscapes and abundant wildlife.

We're glad that Alex, your driver, felt like a friend, and Andres's expertise in Manuel Antonio National Park added to the richness of your journey. It's always our goal to provide a memorable and enjoyable experience for our travelers.

We appreciate your kind words and hope you'll have the opportunity to return to Costa Rica for more adventures in the future. If you ever decide to explore new corners of this beautiful country, we'd be delighted to assist you again.

Pura Vida🌿
Bryan Leon,
Serendipity Adventures, Costa Rica

A Direct, Comprehensive Approach to Planning ...
Costa Rica | Dec 31 - Jan 6, 2024

Kim
Kim C.
Dallas, TX | Reviewed on Jan 13, 2024
A Direct, Comprehensive Approach to Planning a an Unforgettable Week in Costa Rica Olman and Graciela at Amazilla travel were thoughtful, courteous, and prompt in responding to our queries and walking us through the process of planning a lovely week in the La Fortuna and Manuel Antonio areas. I'm usually on edge during travels that I book myself concerned that I've selected the best sites, tours, and accommodations. That concern was lifted by the team at kimkim, allowing me to fully enjoy... Read more

A Direct, Comprehensive Approach to Planning a an Unforgettable Week in Costa Rica

Olman and Graciela at Amazilla travel were thoughtful, courteous, and prompt in responding to our queries and walking us through the process of planning a lovely week in the La Fortuna and Manuel Antonio areas. I'm usually on edge during travels that I book myself concerned that I've selected the best sites, tours, and accommodations. That concern was lifted by the team at kimkim, allowing me to fully enjoy my three daughters as we experienced the mix of sightseeing, adventure, and relaxation on this journey. I look forward to arranging further travel through kimkim!

Hotel Reviews
Hotel Mountain Paradise
Fortuna

A lovely campus with a friendly, responsive staff. Individual units were spacious and well appointed, perfect for families, couples, or solo travelers.

Authenticity & Character
Unique units that blended so nicely into the exterior environment.
Location
Situated within access to all major attractions.
Staff
Daniel at the front desk and Gabriel and his colleagues in the restaurant were attentive and social.
Cleanliness & Comfort
Karahé Beach Hotel
Manuel Antonio

The view from the newly refurbished interior rooms exquisite!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton Inn & Suites San Jose Airport
Alajuela

Expensive and crowded.

Authenticity & Character
Location
An easy shuttle ride to the airport.
Staff
Very welcoming at the reception desk.
Cleanliness & Comfort
Activity Reviews
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

The guide was knowledgeable to seemed to really enjoy his work.

Quality of Experience
Guides, Drivers and Staff
Transport
Please clarify to travelers the following: Pick up from the hotel could occur within a window--we arrived on time but the bus almost left because there were people from three other hotels who were sitting waiting for 15 minutes for us. We had no idea. Furthermore, it was not clear that the same but would drive us to the hot springs afterwards.
Visit to Ecotermales Hot Springs
Visit to Ecotermales Hot Springs
Arenal/La Fortuna

This is one of the most delightful hot springs I've visited around the world!

Quality of Experience
Beautiful environment. Clean and well designed! Friendly staff.
Food
A vast spread of fresh foods that were identified for vegetarian and vegan diners.
Guides, Drivers and Staff
Transport
Caño Negro Wildlife Refuge Boat Tour
Caño Negro Wildlife Refuge Boat Tour
Arenal/La Fortuna

One of the highlights of the trip! Our guide, Jorge, was knowledgeable, energetic, and very proud of his work.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio

Whilst it was lovely to be on the ocean, the snorkeling was very disappointing. Also, the restaurant visit added time to the trip that was unnecessary. We were the first to be picked up and the last to be dropped off. We would have preferred to return to our hotel and visited one of the many lovely restaurants near our hotel.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 15, 2024

Hi Kim,

Thanks for your kind words.
I am so happy to know you had a terrific time in Costa Rica with your three daughters to explore the incredible areas of La Fortuna and Manuel Antonio.

I hope you can visit us once again to continue exploring this unique country.

Pura Vida,
Olman

Definitely use Kim Kim
Costa Rica | Dec 25 - Jan 5, 2024

Erika
Erika M.
Florence-Graham, CA | Reviewed on Jan 13, 2024
Jessica and Gustavo were there to help clarify always! also all the tours and people they booked to for our trip were helpful, friendly and professional. We had just the right amount of activity and relax time! It was amazing! Thank you!
We have already recommended to friends and are planning to use KimKim our next trip we are planning now!
Read more

Jessica and Gustavo were there to help clarify always! also all the tours and people they booked to for our trip were helpful, friendly and professional. We had just the right amount of activity and relax time! It was amazing! Thank you!
We have already recommended to friends and are planning to use KimKim our next trip we are planning now!

Hotel Review
Tabulia Tree
Manuel Antonio

The staff is so nice and accommodating! They go above and beyond!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in Boulder (Kimkim HQ) | Replied on Jan 29, 2024

Hi Jim and Erika,

I am so glad you had a fantastic experience in Costa Rica! Thanks so much for sharing the photos! Your photos definitely show the great time you had :) It's always a fun process planning for trips, and glad you had a great experience from start to finish!

Thank you for recommending us to your friends and we hope to see you on another kimkim trip!

Best,
Adam

Costa Rica: Monteverde and Manuel Antonio
Costa Rica | Dec 29 - Jan 4, 2024

Christopher
Christopher A.
Spain | Reviewed on Jan 11, 2024
This was a 6 night trip to Costa Rica. Due to the limited time available I was very grateful for Adam's advice to concentrate on 2 areas... Monteverde and Manuel Antonio.
The Ocotea boutique hotel in Monteverde recommended by Adam was amazing and the excursions in Monteverde were of very good quality.
The Shana Beach hotel in Manuel Antonio was quite disappointing but I guess I was comparing it to the great experience I had with the hotel in Montverde. The excursion to the National Park was...
Read more

This was a 6 night trip to Costa Rica. Due to the limited time available I was very grateful for Adam's advice to concentrate on 2 areas... Monteverde and Manuel Antonio.
The Ocotea boutique hotel in Monteverde recommended by Adam was amazing and the excursions in Monteverde were of very good quality.
The Shana Beach hotel in Manuel Antonio was quite disappointing but I guess I was comparing it to the great experience I had with the hotel in Montverde. The excursion to the National Park was quite disappointing... too many tour groups there... due to the peak time of year! The surfing class was excellent and I really enjoyed Manuel Antonio beach and the beautiful sunsets.
Generally the trip was well organised and I am very happy with the support given by KimKim

Hotel Reviews
Park Inn San Jose by Radisson
San José

Perfect for a one night stay

Ocotea Boutique Hotel
Santa Elena

Truly amazing.

Authenticity & Character
Location
Staff
The staff really made me feel at home.
Cleanliness & Comfort
Shana By the Beach Resort
Manuel Antonio

Quite disappointing. For the price paid, even though it was high season I would expect a lot more.

Authenticity & Character
Basically it needs an complete uplift and renovation
Location
Staff
The staff are very attentive and helpful
Cleanliness & Comfort
No problem with the cleanliness but the rooms and the swimming pool area could do with a complete renovation
Activity Reviews
Sky Adventures Hanging Bridges
Sky Adventures Hanging Bridges
Monteverde
Santa Elena Cloud Forest Reserve Guided Hike
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde
Surf Lesson in Manuel Antonio
Surf Lesson in Manuel Antonio
Manuel Antonio
Night Walk in the Children's Eternal Forest
Night Walk in the Children's Eternal Forest
Monteverde
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Disappointing compared to the guided hikes I did in Monteverde

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in Boulder (Kimkim HQ) | Replied on Jan 12, 2024

Hi Chris,

It is so great to hear from you and it was a pleasure planning your adventure in Costa Rica! I'm glad to hear you had an enjoyable experience despite the busyness of the peak holiday travel season.

Monteverde is one of my favorite locations in Costa Rica and I am glad you liked it too! It was nice to see you loved your stay at Ocotea Boutique Hotel, as I have also enjoyed my time at this family-owned business! :)

Thank you for your feedback. It is helpful in curating our tailor-made trips for each traveler! We look forward to helping you plan your next trip.

Best,
Adam

All the guides, activities, and hotels were a...
Costa Rica | Dec 23 - Jan 3, 2024

L
Livia C.
Belgium | Reviewed on Jan 10, 2024
All the guides, activities, and hotels were all great and i had no issues at all with anything! The last day we had realised we had no hotel for the last night and kimkim (or bryan) so easy i’ll booked us a hotel and it was just wonderfull 11/10. Read more

All the guides, activities, and hotels were all great and i had no issues at all with anything! The last day we had realised we had no hotel for the last night and kimkim (or bryan) so easy i’ll booked us a hotel and it was just wonderfull 11/10.

Activity Review
Doka Coffee Tour
Doka Coffee Tour
Costa Rica

The woman who gave us the tour was wonderful and so polite and energetic the whole tour through! we had not any extra change on us so unfortunately we couldn’t give a tip which is why i am writing this review. Fantastic place loved it.

Quality of Experience
oop
Guides, Drivers and Staff
The tour guide.
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 10, 2024

Hola Livia,

I'm delighted to hear that you had a fantastic experience with our guides, activities, and hotels! I'm also glad that we could smoothly arrange a hotel for your last night, and you found it wonderful. We appreciate your positive review!

Whenever you're ready for your next Costa Rican adventure, feel free to get in touch. We're here to help you plan another incredible journey.

Pura Vida! 🌿🦥
Bryan

Arenal-Monteverde-Quepos
Costa Rica | Dec 18 - Dec 27, 2023

M
Michael N.
Seattle, WA | Reviewed on Jan 10, 2024
1. Enjoyed Arenal. Mau was an exceptional guide and we enjoyed spending extra time with him birdwatching. We added the 1968 trail and the waterfall to your itinerary.
2. Enjoyed Monteverde. Andre was even better! We spent most of the day with him and definitely got our money's worth. Selvatura was also a hit.
3. Enjoyed Quepos. Manuel Antonio was crowded due to the holiday, but we saw a lot with Andre (a different Andre!). The kayaking was fun, but the snorkeling was subpar- didn't...
Read more

1. Enjoyed Arenal. Mau was an exceptional guide and we enjoyed spending extra time with him birdwatching. We added the 1968 trail and the waterfall to your itinerary.
2. Enjoyed Monteverde. Andre was even better! We spent most of the day with him and definitely got our money's worth. Selvatura was also a hit.
3. Enjoyed Quepos. Manuel Antonio was crowded due to the holiday, but we saw a lot with Andre (a different Andre!). The kayaking was fun, but the snorkeling was subpar- didn't provide fins, so we couldn't really get deep, and the reef we dove was pretty bare. As we were finishing, another hundred snorkelers jumped off another boat into our area.

All the rooms had great views, the breakfast services were wonderful, and all the pickups for our activities worked perfectly. Couldn't imagine how the trip could have gone smoother.

Thanks!

Hotel Reviews
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Studio Hotel
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ocean Kayaking & Snorkeling in Manuel Antonio
Ocean Kayaking & Snorkeling in Manuel Antonio
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Day at Selvatura, Hanging Bridges and Fauna Exhibitions
Day at Selvatura, Hanging Bridges and Fauna Exhibitions
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Birdwatching in Arenal Mundo Aventura Park
Birdwatching in Arenal Mundo Aventura Park
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Guided Hike
Monteverde Cloud Forest Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 10, 2024

Hola Michael,

Thank you for sharing your fantastic experience!

I'm delighted to hear you enjoyed Arenal, Monteverde, and Quepos. We appreciate your feedback on the activities and are thrilled the trip went smoothly. Looking forward to welcoming you back for more adventures!

Pura Vida!🌿🦥
Bryan

Family Adventure in Costa Rica
Costa Rica | Dec 26 - Jan 1, 2024

Judith
Judith M.
Chicago, IL | Reviewed on Jan 08, 2024
Randall planned a trip for me and my family with little notice during high season in Puerto Viejo and everything was fabulous. First, transportation from the moment we arrived at the airport at San Jose up until the last day was handled by professional, prompt, and very friendly drivers. We had wonderful excursions throughout our stay including a Caribbean cooking class, a snorkel trip with hike, and horse back riding on the beach. Randall also made some restaurant recommendations which were... Read more

Randall planned a trip for me and my family with little notice during high season in Puerto Viejo and everything was fabulous. First, transportation from the moment we arrived at the airport at San Jose up until the last day was handled by professional, prompt, and very friendly drivers. We had wonderful excursions throughout our stay including a Caribbean cooking class, a snorkel trip with hike, and horse back riding on the beach. Randall also made some restaurant recommendations which were spot on. We had a fantastic time in Costa Rica and would definitely recommend Randall and KimKim.

Activity Reviews
Caribbean Cooking Class
Caribbean Cooking Class
Puerto Viejo de Talamanca

Ms. Glenda welcomed us into her home and helped us cook a vegetarian Caribbean meal with fruit and vegetables from her garden. It was a highlight of the trip!

Quality of Experience
The teacher was warm, friendly, and a great cook!
Food
You can't beat homemade food with fresh ingredients. The food was great.
Guides, Drivers and Staff
Transport
Snorkeling & Hiking in Cahuita National Park
Snorkeling & Hiking in Cahuita National Park
Puerto Viejo de Talamanca

We had a wonderful time snorkeling. It was definitely an adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jan 09, 2024

Dear Judith,

Thank you so much for your review, I am so glad to hear that you enjoyed your trip and that the Caribbean treated you well with the weather too :) because of your comments, I might say that you went out for dinner at La Pecora Nera, wasn't it great?

I hope to have the chance to welcome you again in the future in our country organizing a new adventure in a different part of our small but diver country.

Regards,
Randall

Given that we put the trip together at the la...
Costa Rica | Dec 23 - Dec 31, 2023

J
Joe M.
San Jose, CA | Reviewed on Jan 07, 2024
Given that we put the trip together at the last minute in peak season, they did a great job. Other companies told me that they were sold out and couldn't help us, but Kim-kim was able to put something together for us. Read more

Given that we put the trip together at the last minute in peak season, they did a great job. Other companies told me that they were sold out and couldn't help us, but Kim-kim was able to put something together for us.

Hotel Review
Hotel & Spa Poco a Poco
Monteverde Costa Rica

This is a larger resort property. It is large enough that they run shuttles from place to place. If that's what you're looking for, then I think this is a good place to stay. They are a little stingy with bottled water.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 08, 2024

Thank you, Joe, I'm glad that we were able to make the peak season trip happen for you!

The entire Serendipity Adventures team provid...
Costa Rica | Dec 11 - Dec 25, 2023

Jon
Jon K.
Storrs, CT | Reviewed on Jan 06, 2024
The entire Serendipity Adventures team provided outstanding and highly responsive service from beginning to end of our trip. Guide Mariano Salazar knows all the backroads and added not only impressive knowledge but also fun to excursions. Hotel Belmar in Monteverde was a standout for its location/views, service and restaurant quality. The guides booked by Serendipity at Corcovado National Park were amazing at locating and tracking animals, flora and fauna. Read more

The entire Serendipity Adventures team provided outstanding and highly responsive service from beginning to end of our trip. Guide Mariano Salazar knows all the backroads and added not only impressive knowledge but also fun to excursions. Hotel Belmar in Monteverde was a standout for its location/views, service and restaurant quality. The guides booked by Serendipity at Corcovado National Park were amazing at locating and tracking animals, flora and fauna.

Hotel Reviews
Hotel Belmar
Monteverde

An outstanding boutique hotel experience with top rate service.

Authenticity & Character
A chic mountain lodge
Location
Beautiful views to Nicoya Bay from hillside restaurants and guest rooms.
Staff
Highly responsive to every request and pleasant as can be.
Cleanliness & Comfort
Very comfortable accommodations
Issimo Suites Boutique Hotel & Spa—Adults Only
Manuel Antonio

A boutique hotel with a riviera-like view. Excellent staff. Very clean rooms and public spaces.

Authenticity & Character
A slice of the Italian riviera in Costa Rica sounds nice but somehow misses.
Location
Amazing views from above the bay and a nice swimmable beach just down the street.
Staff
Very attentive waiter service and they'll run you up the hill to other restaurants in a golf cart.
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 07, 2024

Hola Jon,

Thank you for your wonderful review! I'm delighted to learn that Mariano, Hotel Belmar, and the guides at Corcovado National Park contributed to making your trip memorable with their outstanding service and expertise.

It was truly my pleasure to assist you throughout this process. Perhaps you might consider visiting Costa Rica again in the future!

Pura Vida! Wishing you the best for 2024!
Bryan

Travel planning made easy!
Costa Rica | Dec 17 - Dec 27, 2023

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Sonja T.
Rosemont, CA | Reviewed on Jan 05, 2024
This was our first time using a travel service  and there a no regrets. I knew that we wanted to go to Costa Rica, but was overwhelmed with all the options and choices, having never been. Bryan helped us narrow it down to a memorable trip allowing us to get a great first impression of this country for our group of four - (parents and two young adults). The day by day trip summaries were very helpful and if there was a snafu (air travel delay, or even arriving late to an activity) , Wilman... Read more

This was our first time using a travel service  and there a no regrets. I knew that we wanted to go to Costa Rica, but was overwhelmed with all the options and choices, having never been. Bryan helped us narrow it down to a memorable trip allowing us to get a great first impression of this country for our group of four - (parents and two young adults). The day by day trip summaries were very helpful and if there was a snafu (air travel delay, or even arriving late to an activity) , Wilman (our contact during the trip) was just a text  away and ready to help. It's difficult to pick a favorite, but Alonso, our tour guide in Manuel Antonio,  and Andres (Andy) in Monteverde definitely made for great visits. Our zip lining outing in Fortuna was a very rainy experience but nevertheless exhilarating. I would definitely work with KimKim again.

Hotel Reviews
Hotel Costa Verde
Manuel Antonio

We arrived after midnight and checking in was made quick and easy. Rooms are very spacious and were equipped with a microwave, hot plate and and (very loud) refrigerator, that we ended up unplugging during the night. Woke up to a gorgeous ocean view and lots of monkeys - their slogan is "more monkeys than people :-) Breakfast with a view was great - service very friendly and attentive. Beach is in walking distance - maybe 7 minutes - but downhill - keep that in mind for the way back up. Pool was refreshing. Proximity to Manuel Antonio was great and Quepos was also not too far. Would stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lomas del Volcán
Fortuna

Great stay, conveniently located between Fortuna and Arenal. Each room was its own little garden house, with a covered terrace, A/C, and a large bathroom. Not a lot of daylight in the rooms and somewhat damp feeling (comes with the territory of the location), which made drying clothes a bit challenging. Pool was great, but a but chilly (kids and teens didn't mind). Breakfast buffet in the morning was great with many choices.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Heliconia
Monteverde Costa Rica

This was our least favorite hotel - it seemed a bit dated and the breakfast buffet was just OK. Bathrooms were large, but didn't have spaces to put anything. Bedrooms were very generous in size. Situated on a very steep hill which made for good views of the sunsets. Staff was very friendly and helpful.

Authenticity & Character
I don't think it really had much character.
Location
Staff
Cleanliness & Comfort
Buena Vista Chic Hotel
Alajuela

Stayed here for the last night - rooms were a good size and comfortable. Pool was on the cool side which is probably great on warm days, but it rained while we were there. Dinner food choices were definitely more targeted to international travelers, which while tasty, was a bit disappointing. Not much local fare (not even Patacones) Next time I would probably opt to head downtown and get dinner there. Breakfast was tasty. Great views of the volcano and downtown San Jose.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ocean Kayaking & Snorkeling in Manuel Antonio
Ocean Kayaking & Snorkeling in Manuel Antonio
Manuel Antonio

This activity was mostly booked for the young adults in the group and they had a blast, from the kayaking to the snorkeling. While I didn't do the snorkeling part (long story, but has to do with glasses...) I did go into the warm water and our guide gave me a small piece of pineapple. All of a sudden I was surrounded by small blue and yellow fish that were eating that piece. Our guide also made sure that we got to the snorkeling spot before all the larger catamarans would arrive so that we actually had that area mostly to ourselves for a while, which was great. Enjoyed a quick picnic of fresh pineapple and watermelon and water on a small beach and made our way back. Our guide did tell us a lot about the local birds that we could spot from the water - very informative

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Our guide was great - we had a small group of 8 people and he made the slow walk/hike "through his office" very interesting. It was great to see that the guides from the different groups worked together as far as communicating where animals had been spotted. He helped with getting great pictures also - through that special telespcope most guides seem to be using today.

Quality of Experience
Guides, Drivers and Staff
Transport
We didn't know that we were waiting for a taxi, so we started to get worried about transport as a "no show" when in reality our driver was already waiting for us. That probably could have been communicated a bit better ahead of time. But our local contact was readily available to let us know who to look for and it all sorted itself out.
Ecotermales Hotsprings
Ecotermales Hotsprings
Costa Rica

It was nice to hang out in the warm waters. Drinks are delivered to you in the pool - until a certain time. It was not crowded (evening). Included buffet style dinner was OK. We didn't spend all of the allotted time there. I think 2-3 hours is sufficient

Quality of Experience
Food
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna

It was very rainy that morning, but we still had a great time on the ziplines. It does take some patience before you get up the mountain as they can only transport a certain number of people at the same time. But it was worth the wait. We usually do not opt in for pics taken during these types of activities ,but this time it was definitely worth it as they captured all four of us a lot better than we could have with our phone cameras. Our walk through the rainforest was a bit impacted by very strong rains at times, which affected not only visibility but also the animals (or the lack thereof) . Our guide definitely tried to make up for it. He spotted quite a few different snakes in trees, that again we would have missed without him for sure. While a hike down to the waterfall was not part of the program he chose to include it to make up for the lack of animal sightings which we very much appreciated. He knew his stuff and still turned the walk into a memorable experience.

Quality of Experience
Guides, Drivers and Staff
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

It felt a bit touristy in the beginning, as there were a lot of people. They do split up into smaller groups (~20) which then made it better. Our guide was fabulous. By the end of the tour he knew the majority of all our names and he was very engaging and knowledgeable. Following the "lifecycle" of a cocoa bean - including eating it at the end - was great. And learning more about coffee and sugar cane was also very interesting.

Quality of Experience
Guides, Drivers and Staff
Monteverde Cloud Forest Guided Hike
Monteverde Cloud Forest Guided Hike
Costa Rica

Andy (Andres) met us at the hotel in the morning and we all went to the park together - him on a motorcycle, us in a taxi. Worked out great! It's a very popular park and they only let in a certain number of people which meant we had to wait for maybe 45 minutes before we could get in . We spent that time drinking delicious coffee and learning about the local hummingbirds. Once we were able to get in our guide heard from other guides that no one had had a successful sighting of the famous Quetzal so far. We tried our luck in the known spots, but it didn't look good. As we marched off Andy heard the tale tell sign and we immediately started running towards the landing spot (tree). He spotted the bird after a short while and helped us get some great pictures. He is super knowledgeable about all things Monteverde and a great photographer. We ended up spending more time with him than originally planned and enjoyed it a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 05, 2024
Hola Sonja, Thank you so much for your kind words! I'm thrilled to hear that your first experience using a travel service was a success and I was able to assist you in creating a memorable trip to Costa Rica. It's fantastic that the day-by-day trip summaries were helpful and that Wilman provided reliable support throughout the journey, making it a smooth experience despite any unexpected delays. I'm also glad to know you enjoyed the company of our tour guides. Your positive feedback... Read more

Hola Sonja,

Thank you so much for your kind words!

I'm thrilled to hear that your first experience using a travel service was a success and I was able to assist you in creating a memorable trip to Costa Rica. It's fantastic that the day-by-day trip summaries were helpful and that Wilman provided reliable support throughout the journey, making it a smooth experience despite any unexpected delays.

I'm also glad to know you enjoyed the company of our tour guides.

Your positive feedback means a lot, and we would be more than happy to assist you with future travel plans. If you ever decide to explore new destinations in Costa Rica, feel free to reach out.

I wish you the best for 2024! Pura Vida🌿
Bryan