Kimkim Trip Reviews for Galapagos Islands
My family of five's trip to Quito and the Galapagos Islands...
Galapagos Islands
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Jun 26 - Jul 4, 2023


Thank you so much for your detailed and much-appreciated review, it is of great value for us here in kimkim and our travelers. I am grateful for the opportunity of working with you for months on this trip and happy to see that you and the family have enjoyed the overall experience. Rest assured that your notes about our services, guides, tours, and hotels, will be taken into consideration (the positive and the not-so-positive) and that they will be conveyed accordingly to help us... Read more
KilKim was very helpful
Galapagos Islands
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Jun 22 - Jun 27, 2023
Kim Kim provided a great trip itinerary. All of the guides and transportation were on time. The local guides were very knowledgeable and helpful and kind. We very much enjoyed the time we spent a Kicker Rock and Bartolomé Island.

Hello Jason,
I hope you are doing great!
Thank you so much for trusting us, we are always happy to receive this kind of review, we are constantly improving our services to make our passengers happy.
Best regards,
Lucía :))
Erika planned an amazing trip for us. Every l...
Galapagos Islands
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Jun 14 - Jun 23, 2023


Hi Suzie, I hope you are doing very well, as well as Daniel and Enya. Thank you very much for the comment you left us on KimKim; we are so happy you enjoyed your trip to Ecuador and the Galapagos Islands. It was a pleasure for me to organize this incredible experience for you. I hope that your memories in this beautiful country will remain in your memory forever. Do not hesitate to contact us again if you decide to return to Ecuador; we will be glad to help you with everything you need. I hope to hear from all three of you soon.
Greetings from Ecuador.
A long-dreamed of trip to the Galápagos comes true thanks to Alvaro and KimKim
Galapagos Islands
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Jun 11 - Jun 22, 2023


We're thrilled that almost everything went above and beyond to ensure your family's comfort by booking two rooms at all the hotels. Having some space and privacy is essential, especially when traveling with teenagers. I always like to... Read more
Wonderful time on our trip to the Galapagos!
Galapagos Islands
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May 27 - Jun 2, 2023


Hello Janet!
We are glad you enjoyed your experience and we will work hard to improve in the areas you mentioned. Thanks for the honest feedback! We're constantly striving to improve our customers' experience, so we'll definitely take your suggestions into consideration. I hope you had a great experience on the islands as well.
Thanks again for coming to beautiful Ecuador :)
Best,
Lucía
Galapagos 😍.. you beauty!!
Galapagos Islands
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Apr 29 - May 6, 2023


Hi Santosh,
I hope you are doing great!
I want to thank you for all those beautiful words, it makes me happy to know that the trip was good, also thank you for trusting my knowledge it was a pleasure to organize an unforgettable trip for both.
Don't hesitate to contact me anytime you wish, to plan another trip :)
Best regards,
Lucía
Beyond expectations
Galapagos Islands
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May 26 - Jun 4, 2023

Hello Mindy,
I hope you are doing great!
Thank you so much for trusting us, we are always happy to receive this kind of review, also we try to improve our services day by day, to make our passengers happy.
Best regards,
Lucía
Trip to Equador and Galapagos May-June 2023
Galapagos Islands
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May 23 - Jun 2, 2023
Mathias made all the arrangements and even though we had to make multiple changes, it was never a problem.
We had to change dates of travel, no problems
We had to change our cruise ship, no problems
We wanted to do full day birding, no problems
He suggested that we stay at Tombopaxi, in Cotopaxi National park. No problems
Danny Arias was our guide for most of the days. He was very... Read more

Samyadev,
Thank you so much for your evaluation of your trip and your kind words. It was a pleasure planning this trip with you, and I was happy to see that we made the right decisions and made your trip the best possible within the little time you had available!
Of course, our team and I would be glad to welcome you and Mala again on your next trip to Ecuador, to see more of the country's beauty, including its incredible avifauna!
All the best,
Mathias
Most Amazing Travel Consultant Ever
Galapagos Islands
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May 4 - May 21, 2023


My dear Patte :)
I can't be thankful enough! Your kind words and testimony mean the world to us here in Kimkim and to me personally. I can't wait to be part of your future trip. Having the honor of meeting you, John, and the group, in person was the highlight for me. So happy you enjoyed your special retirement trip :)
Yours,
Tamer
Tamer did an excellent job planning and arran...
Galapagos Islands
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May 4 - May 21, 2023

However. If you have a chance to read our comment card that we left on our boat, you will see that we were very dissatisfied and disappointed with our boat because of all the roaches and the sewer smell in our cabin. Read more

Thank you so much for your valuable feedback! I am so glad to know you have enjoyed the magical nature of the Galapagos Islands and that you appreciate the guide and the staff onboard the yacht. I am also happy to know you enjoyed the Cloud Forest charm and Kapari Lodge :) On the other hand, and as I clarified during our last meeting in JW Marriott, we are working with this yacht operator on them taking all the corrective measures to prevent the mentioned unpleasant experiences... Read more
We had an absolutely amazing time in Quito, M...
Galapagos Islands
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Apr 12 - Apr 21, 2023


Will, it was such a pleasure to help you plan this birthday trip for your fiance! I am very happy for you that you were able to see that much amazing wildlife, especially so many toucans and hammerhead sharks, and that you've enjoyed every single hotel throughout your trip.
Even if you didn't have more days off work this time, I really hope that you can return one day to explore other parts of Ecuador such as the rainforest or the Andes - I am sure that both of you would enjoy it!
I hope to see you again one day, and in the meantime: safe travels!
Linda
Stressful and disappointing - stranded without guides
Galapagos Islands
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Apr 16 - Apr 20, 2023


Thank you for taking the time to share your feedback regarding your recent trip to the Galapagos. We are grateful for your commitment to sharing your experience, both positive and negative, and appreciate your time in doing so.
We are pleased to hear that overall you had a fantastic time and received good service during the planning and booking process for your family's trip. However, I am sorry to learn that your experience during the trip did not meet your expectations. We... Read more
Galapagos - Enchanted Islands Done Right!!
Galapagos Islands
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Feb 26 - Mar 10, 2023

Fantastic Peru
Galapagos Islands
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Apr 4 - Apr 16, 2023
Mathias for Ecuador and Peru was the best!
Galapagos Islands
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Apr 4 - Apr 16, 2023
Amazing family vacation to the Galápagos Islands
Galapagos Islands
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Apr 2 - Apr 7, 2023

Without hesitation I would use this service again, and know that others would be... Read more

I can't tell enough how happy we are here in KimKim to know you and the family have enjoyed your trip and that everything was to your liking. I knew that this was a special reunion trip for you, and I feel honored to have been part of its planning. It is our main goal, if not the only one, to offer our travelers unique experiences and help create everlasting memories. I thank you for your kind words and testimony, it honestly means a lot to me personally.
I hope to welcome you again... Read more
Perfect trip to Galápagos Islands
Galapagos Islands
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Apr 2 - Apr 7, 2023

Our planner, Tamer, was incredible. He made sure we had everything we needed every single day of our trip. He assembled an amazing itinerary for us in The Galápagos Islands and it was exactly the right length and level for us. When unexpected things came up, Tamer was on top of it right away and helped us get from A to B with no trouble at all. I highly recommend this travel agency, ask for Tamer by name if you're going to Ecuador.

Amazing trip without having to think about a thing!
Galapagos Islands
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Mar 17 - Mar 27, 2023


We can't be grateful enough for your review and kind words, it really helps our future travelers know more about the level of services we offer here at KimKim, and for that, I am very thankful.
It was a great honor being able to meet you and Gaby in person and share a cup of coffee with you- Sebastian says hi by the way :) I am extremely happy that you've enjoyed your trip with us, especially the Galapagos cruise portion which was the highlight of this tour :) I'm sorry though for... Read more
My dream trip to the Galapagos Islands!
Galapagos Islands
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Mar 17 - Mar 27, 2023

Thank you so much for your valuable review, it serves as an excellent insight for our future travelers and we can't be grateful enough.
I am happy to know you enjoyed the majority of your trip/cruise; the wildlife encounter, the catamaran itself, its staff and your cabin, the hotels in Quito and Puerto Ayora before your cruise and your rooms there, and the related services were up to our expectations.
Nevertheless, it is a personal disappointment to me to learn that an important... Read more
THANK YOU!
Galapagos Islands
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Feb 26 - Mar 10, 2023

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