Kimkim Trip Reviews for Italy

4.8
Based on 1,139 ratings
Read 1,139 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Relaxing Trip in Southern Italy
Italy | Sep 29 - Oct 13, 2022

T
Teresa C.
Flatbush, NY | Reviewed on Nov 03, 2022
My husband and I enjoyed a very relaxing and wonderful 15 days trip in the Amalfi Coast and Sicily in early October.  We contacted Jessica, a travel specialist for Italy through kimkim.com.  Within a week of speaking to Jessica, she arranged a private tour for us and we were on a flight to Rome.   Jessica was very efficient responding to our requests or updating changes before and during our trip to Italy. From the airport pickup to each destination, our trip was seamless and relaxing.  We... Read more

My husband and I enjoyed a very relaxing and wonderful 15 days trip in the Amalfi Coast and Sicily in early October.  We contacted Jessica, a travel specialist for Italy through kimkim.com.  Within a week of speaking to Jessica, she arranged a private tour for us and we were on a flight to Rome.  

Jessica was very efficient responding to our requests or updating changes before and during our trip to Italy. From the airport pickup to each destination, our trip was seamless and relaxing.  We enjoyed the central location of all our hotels and B&Bs which allowed us to walk everywhere and enjoy excellent meals with locals.  All the tours arranged by Jessica were very enjoyable and interesting.  We learned so much about Italian and Sicilian history, culture and art through our excellent tour guides.  In particular, Tony gave us a wonderful tour of the Cathedral of Monreale and Marta gave an excellent tour of the Ancient Villa Romana del Casale.  Our drivers, Ciro, Stefano and Fabio are great drivers and are very friendly.  We also enjoy lots of free time exploring on our own, visiting small old fishing villages and swimming in the crystalline waters of the Tyrhennian and Ioninan Seas.  We have so many beautiful memories.

We can’t thank Jessica enough for this very enjoyable last minute trip and for frequently checking in with us to make sure our time in Italy was going smoothly and according to plan.  We would highly recommend her to anyone thinking about traveling to Italy.  

Hotel Review
Grand Hotel Royal Sorrento
Sorrento

Grand Hotel Royal, Sorrento is the best hotel from our Southern Italy trip. It is centrally located in Sorrento with many nice restaurants near by. This elegant 5 star hotel is located at the top of a cliff with an elevator to the beach. The view from the beautiful garden and our balcony were magnificent . The staff was great and breakfast was delicious! It's so enjoyable and relaxing staying at the Grand Hotel Royal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Catania: Food & Folklore
Catania: Food & Folklore
Catania

Enjoyed the sounds, taste and color of this delicious fish market tasting tour. Giusi our tour guide is excellent and we enjoyed the delicious green drink and fried seafood from her restaurant. The tasting menu from other restaurant and cheese sampling were great too.

Quality of Experience
Guides, Drivers and Staff
Transport
w
Guided Tour of Villa Romana del Casale
Guided Tour of Villa Romana del Casale
Italy

Seeing the incredible story telling mosaics in the Villa Romana del Casale was very impressive. Our excellent tour guide, Marta made this tour very interesting and lively. The vivid depiction of the captured animals and ostrich being loaded into a boat was awesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Monreale & Cefalù
Day Trip to Monreale & Cefalù
Italy

It's amazing seeing the beautiful mosaic Bible stories all around the Cathedral of Monreale. Thanks to our terrific tour guide Antonio who made this tour very interesting and enjoyable! We had a wonderful time walking through the lovely town of Cefalu with many interesting shops and we tasted the best warm meat and sausage rice ball there. It's so wonderful cooling off and swimming at the beautiful Cefalu sandy beach.

Quality of Experience
Limoncello Tour & Tasting
Limoncello Tour & Tasting
Amalfi Coast

The Limoncello Tour with Chef Fiore was lot of fun. The wonderful meal from his restaurant was so delicious and I learned many different ways using lemon in my cooking from this tour. Thank you Chef!

Quality of Experience
Food
Guides, Drivers and Staff
Ciro is an excellent and friendly driver. We enjoyed his service to the Amalfi Coast and Limoncello tour.
Transport
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Nov 03, 2022

Dear Teresa, thank you very much for your review and the time you spent writing it. I'm glad to know you appreciated our services arranged in 1 week upon your arrival :)
I hope to see you soon! Arrivederci :)

Trip to Italy
Italy | Oct 21 - Oct 29, 2022

Matt
Matt Y.
New Brighton, MN | Reviewed on Oct 30, 2022
Maria was awesome in planning everything prior to our trip, and Jessica was an awesome resource when we were there to help us set up an additional private transfer. The private transfers were really nice to have, so that was a great recommendation from Maria! The only issue we had during the trip was that the private transfer picking us up from our wine tour/cooking class arrived at 1:30, but the tour wasn't yet complete. We had just sat down to sample to wine and the food and... Read more

Maria was awesome in planning everything prior to our trip, and Jessica was an awesome resource when we were there to help us set up an additional private transfer.

The private transfers were really nice to have, so that was a great recommendation from Maria!

The only issue we had during the trip was that the private transfer picking us up from our wine tour/cooking class arrived at 1:30, but the tour wasn't yet complete. We had just sat down to sample to wine and the food and unfortunately had to leave before trying any because our ride had already arrived. One recommendation for the future would be to plan for that private transfer to arrive about an hour later for bookings at this tour.

Other than that everything was great! We loved the four cities we visited and will definitely be recommending kimkim's services to friend and family.

Thank you!

Activity Reviews
 Exclusive Capri Boat Tour from Positano
Exclusive Capri Boat Tour from Positano
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Cooking class and wine tasting at Castle
Cooking class and wine tasting at Castle
Italy

The instructor was awesome and the tour was very interesting. Only comment would be to be sure the private transfer shows up about an hour later, as we were unable to stay for the sampling of the wine and food we had made.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Oct 31, 2022

Dear Matt,
First I'd like to thank you for sharing your experience with us. We'll treasure your feedback and advice, so we can do better next time. Since we aim to provide the highest standards, we feel sorry that you had to leave your wine/cooking experience early.
Thank you for letting us know about this issue you had and we sincerely apologize.

I'm happy to know that Jessica and I were able to help you planning your trip in Italy! I hope to work with you again in the future.

I wish you and Anna the best! :)

A magical trip - thanks to Jessica!
Italy | Sep 6 - Sep 20, 2022

S
Sarah C.
South Saint Paul, MN | Reviewed on Oct 27, 2022
We are so glad that we found Jessica on kimkim to help us plan our 30th Anniversary trip to Italy and Greece. She worked with us to create the perfect itinerary and made herself available to us in case we needed anything whatsoever while we were traveling. Knowing we were in such good hands made our minds at ease, which is so important when you're on the go for two weeks! It was a truly magical trip. Read more

We are so glad that we found Jessica on kimkim to help us plan our 30th Anniversary trip to Italy and Greece. She worked with us to create the perfect itinerary and made herself available to us in case we needed anything whatsoever while we were traveling. Knowing we were in such good hands made our minds at ease, which is so important when you're on the go for two weeks! It was a truly magical trip.

Hotel Reviews
Hotel Athena Siena
Siena

Fabulous view! We looked out our window in the morning and saw a deer in the field. The rooftop restaurant was great, and the staff was super friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Zillers Boutique Hotel
Athens

The location couldn't have been better. We thoroughly enjoyed sitting on our balcony and looking up at the Acropolis. The rooftop restaurant was exquisite and the staff was the most helpful, friendliest I've ever met. They made us feel like old friends. LOVE LOVE LOVE.

Authenticity & Character
Location
Staff
Nadia and the rest of the staff were so friendly - and in a very authentic way! They made us feel so welcome and comfortable.
Cleanliness & Comfort
The room set up was unique, but a little funky/awkward from a user-friendly standpoint. But loved the balcony!
Relais Villa Grazianella | UNA Esperienze
Montepulciano

This place was magical! The views and location were breathtaking and the staff was the best! Wish we could have stayed longer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Solo Experience Hotel
Florence

Such a fun place with the most fantastic breakfast we've ever had! The staff was incredibly helpful and nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 28, 2022

Dear Sarah, thank you for your time in writing this review and for your confidence as well.
Arrivederci :)

Tour of Italy and Small Coastal Towns
Italy | Oct 17 - Oct 26, 2022

Thomas
Thomas C.
| Reviewed on Oct 27, 2022
We started out in London and Paris for 8 days and then flew to Rome. The trip for our Italian leg was extremely well organized in no small part thanks to Fabio and Danielle. We spent a day in Rome and did a private tour of the Vatican with a friend who works there. The next morning we were off to Positano. Danielle picked us up at the hotel in Rome with our driver and made sure we made our train. In Naples another local coordinator met us on our arrival to bring us to our driver, Luigi,... Read more

We started out in London and Paris for 8 days and then flew to Rome. The trip for our Italian leg was extremely well organized in no small part thanks to Fabio and Danielle. We spent a day in Rome and did a private tour of the Vatican with a friend who works there. The next morning we were off to Positano. Danielle picked us up at the hotel in Rome with our driver and made sure we made our train. In Naples another local coordinator met us on our arrival to bring us to our driver, Luigi, who took us to Positano. The following day we did a private boat tour of Capris and Anna Capris, which included a visit to the blue grotto, really a must see if you are going to Capri. We enjoyed a wine tasting and lunch and visiting the city of Rovillo and Amalfi and was guided by our driver, Carmine, who regaled us with stories about life growing up in Amalfi. The coastline is beautiful but the road to get there is not for the feint of heart! From Positano we returned to Naples and headed to Assisi. We had a great walking tour of the city and stayed in a special place called Nun, which was a convent converted to a hotel/spa. The spa jacuzzi was amazing and the hotel had just 18 rooms. Assisi was very interesting and a fantastic addition to our trip. We went to to Sienna and Florence, where we had a 5 hour Italian cooking class. Another great experience.

All in all we had a great tour of Italy and we are thankful to Kim Kim and all the guides and drivers who made this a trip of a lifetime!!

Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on Nov 17, 2022

Ciao Thomas
Thank you so much for taking the time to leave your excellent feedback.
It was great to plan your family trip to Italy,
I am happy we were able to meet your expectations and that you liked our tours and services such as the personal concierge.
Thank you again for having traveled with us and I will be very happy to arrange another trip to Italy for you.
Best regards
Fabio

10/10 would recommend
Italy | Oct 15 - Oct 23, 2022

Kristin
Kristin C.
Nicetown-Tioga, PA | Reviewed on Oct 24, 2022

The planning was easy and the itinerary was executed perfectly! Couldn’t have been easier. Thanks Harry and the KimKim team. We’ll be using your services again.

Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Oct 26, 2022

Dear Kristin,

I am more than happy that both of you enjoyed this trip! Thank you very much for your kind words. We did our best so you can have the best memories from the beautiful southern part of Italy. Of course I would happy to organize another trip for you any time in the future!

Greetings from all of us!

Best regards,
Harris

Perfect Balance!
Italy | Oct 15 - Oct 22, 2022

Francine
Francine G.
Wilkinsburg, PA | Reviewed on Oct 23, 2022

Jessica provided incredible guidance and support to make sure our group of 12 had both detailed transfer, tickets and guides for the things we wanted to do and also plenty of free time to explore on our own. Yulia's walking tour of Pompeii was so well informed and detailed, I loved every bit of it!
thank you

Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 23, 2022

Hi Francine, thank you very much! It was a great pleasure to assist you on this amazing woman's group tour!
Thank you again and arrivederci :)

Thanks for a great trip!
Italy | Oct 15 - Oct 22, 2022

Jennifer
Jennifer C.
Wilkinsburg, PA | Reviewed on Oct 23, 2022
Jessica was incredibly responsive and helpful. Daniella was a great tour guide. I would recommend that she let folks know upfront how much food will be provided on the walk and tasting tour. We were all very full after eating our homemade pizza that it was difficult to try the other items. Yulia was amazing! Mount Vesuvius, the wine tasting, and Pompeii were a highlight of my trip. The boat tour was also a blast. No complaints. Read more

Jessica was incredibly responsive and helpful.

Daniella was a great tour guide. I would recommend that she let folks know upfront how much food will be provided on the walk and tasting tour. We were all very full after eating our homemade pizza that it was difficult to try the other items.

Yulia was amazing! Mount Vesuvius, the wine tasting, and Pompeii were a highlight of my trip.

The boat tour was also a blast. No complaints.

Hotel Reviews
Regina Margherita Suite
Naples

This place was lovely! The folks were so friendly, the food was good, the outdoor seating was nice. No complaints!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Kalea
Sorrento

The bed was very hard. The lobby was locked until 7:30am so we could not wait on the couches when we needed to leave the hotel before 7:30am. There was an odd smell each time you walked into the lobby. Beautiful decor though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
See above.
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 25, 2022

Hi Jennifer, it was a pleasure!
Thank you for your review, reading them is always useful for us. I am glad you know you enjoyed our tour together with our local expert guide!

Jessica did an excellent job booking this tri...
Italy | Oct 16 - Oct 21, 2022

J
Jennifer H.
Colorado Springs, CO | Reviewed on Oct 22, 2022
Jessica did an excellent job booking this trip! She was attentive and there for us whenever we had questions or concerns. She booked all of our drivers and experiences. We started in Rome with a 8 hour tour with Paola. She was so good and very knowledgeable. Hotel was cute. We then took a train, which she also booked for us down to Salerno where we had a driver, Chico drive us down the Amalfi coast, stopping in Ravello, which was our favorite, then Amalfi, and ending in Positano. Most... Read more

Jessica did an excellent job booking this trip! She was attentive and there for us whenever we had questions or concerns. She booked all of our drivers and experiences. We started in Rome with a 8 hour tour with Paola. She was so good and very knowledgeable. Hotel was cute. We then took a train, which she also booked for us down to Salerno where we had a driver, Chico drive us down the Amalfi coast, stopping in Ravello, which was our favorite, then Amalfi, and ending in Positano. Most beautiful place I’ve ever been. Our guide was great! We then stayed in Sorrento. Such a cute town! We also enjoyed the hotel here too. Next day we went to Capri Island and Andrea was our guide for the day. He was excellent! So personal and also very knowledgeable about the area. We had a fantastic time and also did the blue grotto. Next day we went to Pompeii. I don’t remember our tour guides name but this was also a very good experience. We enjoyed this service very much and would recommend it to anyone who is traveling. Loved the private tours and guides and individual attention. My only suggestion is that we didn’t know about needing money for the bathrooms and it would have been nice on our car drives, we took a lot of them, to be offered water.

Hotel Reviews
Casa Montani Hotel
Rome

Concierge was great! So concerned about our luggage not making it. Call the airport and just truly wanted to make the situation not stressful. He very helpful with providing a map of where to go and places to eat.

Authenticity & Character
Cute little apartments.
Location
Centrally located
Staff
So caring
Cleanliness & Comfort
Clean
Hotel Capo d'Africa—Colosseo
Rome

Nice hotel right next to the coliseum. Roof top restaurant with views of the coliseum.

Authenticity & Character
Rooftop restaurant
Location
Walking distance to all major monuments and museums.
Staff
Attentive
Cleanliness & Comfort
Clean
La Casa dell'Orologio Sorrento
Sorrento

So cute in the middle of Sorrento Square. Walking distance to the pier, 15 minutes. Room had a cute balcony and nice decor.

Authenticity & Character
Decor was cute
Location
Near the square
Staff
Answered any questions we had
Cleanliness & Comfort
Very clean
Activity Reviews
Dine. Taste. Learn - Dinner
Dine. Taste. Learn - Dinner
Rome

Fun to learn about the wine and cheese from the region.

Pompeii Private Morning Tour from Sorrento
Pompeii Private Morning Tour from Sorrento
Italy

Mario was a great tour guide! My only complaint is that I didn’t have enough time there

Private Deluxe Capri and Anacapri Island Trip
Private Deluxe Capri and Anacapri Island Trip
Italy

Andrea was our guide. He was friendly and knowledgeable, spoke good English. Capri was amazing and the views are breathtaking. We also did blue grotto which is definitely an experience. He even provided money for us when we didn’t have any to us the bathroom.

Half Day Tour from Salerno to Sorrento (Transfer) and Sorrento to Salerno
Half Day Tour from Salerno to Sorrento (Transfer) and Sorrento to Salerno
Italy

Chico was a great tour guide. We learned so much about this region of Italy. Ravello was our favorite and would have liked to spend more time there.

Quality of Experience
Great!
Guides, Drivers and Staff
So friendly and knowledgeable
Transport
I felt very safe
Explore Rome in a Day
Explore Rome in a Day
Rome

Paola was our guide and she did great! Wish I had a little more time at some of the areas, like the Vatican.

Quality of Experience
Small group. There was 4 of us.
Guides, Drivers and Staff
Friendly and knowledgeable
Transport
N/A
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 22, 2022

Dear Jennifer, thank you very much. It was a great pleasure :) We always include local expert guides in order to give our travelers the chance to enjoy local stories and embrace the real soul of our Belpasese. Thank you again!

Excellent!! A trip of a lifetime!!
Italy | Oct 5 - Oct 18, 2022

Kellie
Kellie K.
High Falls, NY | Reviewed on Oct 19, 2022
Sonia was very helpful in booking the trip and balancing everything we did so we didn't feel rushed. It was the trip of a lifetime for me!!
Daniella was our local concierge and made sure our trip went smoothly from day to day. She made a last minute change for us on a travel day so we could be in Florence an hour earlier! She was very friendly and helpful.
The drivers that picked us up for our transfers and tours were very nice for the most part. Rosanna especially was really wonderful!...
Read more

Sonia was very helpful in booking the trip and balancing everything we did so we didn't feel rushed. It was the trip of a lifetime for me!!
Daniella was our local concierge and made sure our trip went smoothly from day to day. She made a last minute change for us on a travel day so we could be in Florence an hour earlier! She was very friendly and helpful.
The drivers that picked us up for our transfers and tours were very nice for the most part. Rosanna especially was really wonderful! She was personable and picked us up on time from the airport and took us to Sorrento. The drivers like Luigi and Carmino were very knowledgeable and kind and spoke English really well!!
The tour guides were also very knowledgeable and had a sense of humor which I really loved. The Tuscany wine tour with Antonella and the Cooking class in Florence with Caterina stand out the most for me! However, all the tour guides were knowledgeable and helpful and again, spoke and understood English very well!
The accommodations for the most part were really great. Hotel Corallo in Sorrento and Hotel Concigliere in Rome were the best! The staff was friendly, professional and helpful.
Overall, it was a trip of lifetime and I was extremely happy with all of the services!!
Thank you so very much!!

Hotel Reviews
Hotel Della Conciliazione
Rome

Excellent location, the street was filled with very nice restaurants. The staff was wonderful! Especially Chiara at the front desk! We loved her! Very professional and personable. A very impressive young lady and an asset to the hotel.

Authenticity & Character
Everything
Location
Right near Vatican on a nice street with great restaurants.
Staff
Staff was very friendly, professional and helpful with information in navigating throughout Rome!
Cleanliness & Comfort
Overall loved the room, but beds could have been more comfortable
Hotel Delle Nazioni
Florence

Across from the train station and very loud. Scary elevator. Very loud argument between front desk and guest. Did not really feel especially safe in this location. Beds not comfortable. Front desk did not answer phone for information. Room was dingy and shower posed a big fall risk. The plumbing was loud and did not work at times. The breakfast was good. The person at the front desk when we first checked in was very helpful. The terrace from the room had space and the morning and evening views were pretty. Florence was my favorite city.

Authenticity & Character
Location
Different location
Staff
Cleanliness & Comfort
Beds were not comfortable.
Hotel Corallo
Sorrento

Stunning views. Shuttle to the city center. WONDERFUL STAFF!! Everyone was so friendly and very professional. Nice restaurants in the immediate surrounding area as well as the restaurant at the hotel itself.

Authenticity & Character
People and general geographic area.
Location
Staff
So friendly and also professional. Very helpful with requests.
Cleanliness & Comfort
Clean rooms,nice bathrooms, very comfortable beds!
Activity Reviews
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Rome

Gio was a very knowledgeable and friendly guide! It was an amazing experience!!

Quality of Experience
Guides, Drivers and Staff
Ask for Gio!! She was extremely knowledgeable and friendly and made sure we really enjoyed the tour.
Transport
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Rome

Very knowledgeable guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Wanna be Italiano - Florence cooking class and market tour
Wanna be Italiano - Florence cooking class and market tour
Italy

FUN!! Very educational experience! Caterina was knowledgeable and really had us all laughing! She was very patient and kind. She was very knowledgeable about the ingredients and the marketplace.

Quality of Experience
Food
Delicious!!
Guides, Drivers and Staff
Ask for Caterina! She showed us so much and was really funny! Loved her!!
Transport
Walked to site.
Small group Tour of Tuscany & Wine and Olive oil tasting
Small group Tour of Tuscany & Wine and Olive oil tasting
Florence

Antonella was extremely knowledgeable about the region and the wines and even how the environment effects the grapes!! Definitely try to ask for her, she was fantastic!! The lunch at the winery at the end was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Ask for Antonella! She was wonderful!!
Transport
Visit of The Amalfi coast  Villages Full Day
Visit of The Amalfi coast Villages Full Day
Italy

Luigi the driver picked us up on time. His English was very good and he knew the area well. The Amalfi coast speaks for itself and is really breathtaking. We had ample time to explore and shop!! It was great!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Oct 20, 2022

Ciao Kellie. Grazie for your very helpful review - we take very seriously our clients' comments.
We are glad you had a great time in Italy and that you went back home with good memories.
Looking forward to welcoming you to Italy again! Ciao!!

anniversary trip FRANCE
Italy | Sep 30 - Oct 11, 2022

B
Barbara C.
the Bahamas | Reviewed on Oct 19, 2022

Sonia was wonderful! She listened to what we wanted, foresaw what we would need, and made sure all our wants and needs were met. She was personable and fun to work with. Everything went smoothly and while everyone we dealt with was helpful and informative, Filippo, our guide while biking certainly stood out. We spent the most time with him so got to know him best, but he added a lot to our trip. The other standouts would have to be the other guides we spent the most time with, Frank and Sandy who were both incredibly knowledgeable and interesting. We had a great time!

Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Oct 19, 2022

Ciao Barbara. Thanks for your review.
We are glad we managed to make your trip unforgettable.
Looking forward to welcoming to Italy again!

Taos did an amazing job. Everything (drivers,...
Italy | Sep 20 - Oct 10, 2022

Linda
Linda O.
Mentor, OH | Reviewed on Oct 18, 2022
Taos did an amazing job. Everything (drivers, trains,flights) all came off without a clitch.. Our tours were amazing and our guides were outstanding. Our accommodations for the most part were excellent. We had a fabulous time and will recommend to our family and friends. Regards and Thank you
Linda and Ken Orlowe
Read more

Taos did an amazing job. Everything (drivers, trains,flights) all came off without a clitch.. Our tours were amazing and our guides were outstanding. Our accommodations for the most part were excellent. We had a fabulous time and will recommend to our family and friends.

Regards and Thank you
Linda and Ken Orlowe

Hotel Review
Villa Poggiano 
Montepulciano

My favorite of the trip. The view was amazing and everyone was so helpful and friendly. The breakfasts’ were excellent.

Authenticity & Character
Accomodations
Location
The view
Staff
Exceptional
Cleanliness & Comfort
Clean and very comfortable
Activity Review
Private Val D’ Elsa Wine Tasting
Private Val D’ Elsa Wine Tasting
Italy

Danny our guide was very informative, and made our tour a total success.

Quality of Experience
Food
Guides, Drivers and Staff
All of them were very knowledgeable and interesting!
Transport
Local specialist: Tasos Mylonas

Several Cons, some Pros for Trip to Italy
Italy | Sep 26 - Oct 7, 2022

C
Cherie N.
Hough, OH | Reviewed on Oct 17, 2022
This was a relatively last minute trip to Italy for us, otherwise, I would have planned it myself. Based on this experience, I doubt I can trust a travel agent again.
While responsive, the planning experience was painful. It was like pulling teeth to get details on the trip, especially excursions. Example: You will be on an all day trip, leaving at 7 am, will have lunch and will return late that night. How long will it take to get there, how long will we be at each stop, what will we be...
Read more

This was a relatively last minute trip to Italy for us, otherwise, I would have planned it myself. Based on this experience, I doubt I can trust a travel agent again.
While responsive, the planning experience was painful. It was like pulling teeth to get details on the trip, especially excursions. Example: You will be on an all day trip, leaving at 7 am, will have lunch and will return late that night. How long will it take to get there, how long will we be at each stop, what will we be doing, any free time, when eat dinner, etc.
When I initially discussed hotel preferences, my only request was we needed a bed to accommodate by 6'4" husband (and I'm 5'8/9". First hotel in Rome, his feet were hanging off the end of our Double bed by an easy foot and 1/2. The room was so small I had to hunch over to get by the bed or scrap my back against the TV. It was an unpleasant four nights. With that said, the location was excellent and the breakfast was good. In addition, Kim Kim made it up to us by making a tour in Venice private & ensured we had a King bed at our next two spots.
The location in Florence was poor - simply too far away with no uber/taxi options. Fortunately, the Venice hotel was changed and this location was excellent as well.
There was a real lack of consideration with the tours as well - who schedules a 4 hour Vatican tour and a 3 hour Coliseum tour back to back in the same day? It was miserable.
Who schedules an all day tour for EARLY morning knowing they also scheduled your all day tour the day before that did not arrive back until LATE at night?
What was excellent was the transportation that was arranged and the Kim Kim CEO follow up (when needed) during our trip, that was a very nice surprise and bonus so, thank you very much.

Hotel Reviews
Hotel Ala
Venice

Great location. Annoyed the front desk failed to tell us there was a full breakfast at the main location while we ate fruit and bread at the secondary location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fortezza Florence
Florence

Great hotel, just was not a fan of the location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Al Manthia Hotel
Rome

Wonderful location and excellent breakfast. Room was uncomfortably small.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
warning on small room for big people!
Activity Reviews
Best of Venice tour: Murano Island & Guided Walking Tour with St. Mark's Basilica
Best of Venice tour: Murano Island & Guided Walking Tour with St. Mark's Basilica
Venice

This was one of our favorite tours, outside of our Rome Food Tour and Amalfi Coast/Pompeii Tour. The guide was EXCELLENT - what a wonderful way to learn about Venice.

Quality of Experience
Guides, Drivers and Staff
Cinque Terre Day Trip From Florence
Cinque Terre Day Trip From Florence
Florence

While a great experience - it was very rushed! It would have been nice to know what to expect before the tour started. Rushing between the 4 locations made the day hectic and provided no time to relax and enjoy the environment. The group was entirely too big and having to listen to the Tour Guide repeat everything in two languages wasted more of our time. Could have been more efficient and eliminate a stop. With this said, the guide did an excellent job with the limitations she had.

Quality of Experience
Food
While food was good - you could tell we were part of a "burn and churn" discount group meal. Were not greeted by anyone from the restaurant, food just tossed on the table (not sure what were eating), no refills, had to get own oil for bread, disappointing experience.
Guides, Drivers and Staff
Transport
Rome in a Day Tour with Vatican, Colosseum & Historic Center
Rome in a Day Tour with Vatican, Colosseum & Historic Center
Rome

Personally do not think many people need a 4 hour tour of the Vatican. What made this worse was it was followed by the 3 hour Colosseum tour. Two other couples were on the same tour and everyone was miserable. While all the sights are magnificent, just too much walking and overkill of information. We tried to leave the Vatican tour early and guide became upset and "made" us stay. Another party went to the bathroom during the Colosseum tour and the guide "went off" on the person.

Quality of Experience
Guides, Drivers and Staff
Transport
There was none!
Tuscany day trip: Siena & San Gimignano (Regular Tour)
Tuscany day trip: Siena & San Gimignano (Regular Tour)
Florence

This was a wonderful tour and the guides were great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Oct 27, 2022
Dear Cherie,
thank you for taking time to leave a review about your experience with us. We feel sorry and apologize that our service did not satisfy your expectations. We set a high standard for ourselves, and we’re so sorry to hear this was not met, but I really appreciate you bringing this issue to my attention. Your feedback will definitely help us do better next time!
Regarding the hotel in Florence, my colleague Jessica asked you if it was up to your standards and you didn't raised... Read more

Dear Cherie,
thank you for taking time to leave a review about your experience with us. We feel sorry and apologize that our service did not satisfy your expectations. We set a high standard for ourselves, and we’re so sorry to hear this was not met, but I really appreciate you bringing this issue to my attention. Your feedback will definitely help us do better next time!

Regarding the hotel in Florence, my colleague Jessica asked you if it was up to your standards and you didn't raised the issues you've mentioned here. If mentioned early, we would have solved the issue as we did with your accommodation in Venice (that I'm glad you liked!).

The Vatican and Colosseum combo tour is the best solution for travelers who don't have enough time to visit the city and its main attractions. In the trip plan I sent you there was the duration of it and since you didn't mentioned that it could have been too long for you, I assumed you were fine with it.

Since your train from Rome was delayed, Jessica sent you 20% refund of which you were entitled of. Moreover, my team made sure that the driver would wait for your delayed arrival. We always guarantee the best solution to this kind of issues. We also solved your issue with your bags because we have coordinated everything with our driver.

I'm happy to hear that you're satisfied by the excellent work Jessica did following up when needed asking if everything was alright.

Thank you for your honesty, so we can investigate everything further.

I wish you and your family all the best! :)

Maria Grazia

Fabio Provides Outstanding Service
Italy | Oct 1 - Oct 9, 2022

F
frank e.
Aurora, OH | Reviewed on Oct 16, 2022
Our trip to Italy was fantastic! Fabio helped us plan an excellent trip that included Rome, Florence, Siena and Cinque Terre. Fabio took care of all the details including arranging for: private tour guide for the Vatican, tours in Florence, private driver to Siena, tour of Cinque Terre. Our hotels were excellent and the restaurants recommended great. We look forward to visiting Italy again within the next year and will definitely use Kimkim and will request Fabio. Thank you to Kimkim... Read more

Our trip to Italy was fantastic! Fabio helped us plan an excellent trip that included Rome, Florence, Siena and Cinque Terre. Fabio took care of all the details including arranging for: private tour guide for the Vatican, tours in Florence, private driver to Siena, tour of Cinque Terre. Our hotels were excellent and the restaurants recommended great. We look forward to visiting Italy again within the next year and will definitely use Kimkim and will request Fabio.

Thank you to Kimkim and especially Fabio!

Hotel Review
Albergo Firenze
Florence

Excellent staff, clean rooms and ideally located in Florence. I will stay at Albergo Firenze on our next trip to Florence.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The staff and hotel lcoation.
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Oct 18, 2022

Hi Frank,

Thank you so much for the kind words and for reviewing your Italian trip. I am so happy that you had fun and appreciated all the details Karen and I planned together.

It was great to communicate with you and your family throughout the itinerary and I am looking forward to supporting you again on your next trip to Italy :)

Ciao
Fabio

I'm glad you didn't put a character limit on ...
Italy | Sep 20 - Oct 10, 2022

Matt
Matt N.
Massillon, OH | Reviewed on Oct 15, 2022
I'm glad you didn't put a character limit on the review - this may take a while. I'll start by saying that we learned something new every day and had a great time doing it. The drivers (for the most part) were great and the tour guides amazed us with how easily they taught us about the history and every day living of the populace of centuries ago. The only downside we experienced on the trip was it forced us to realize we weren't 20 years old anymore. It would have been nice to not have... Read more

I'm glad you didn't put a character limit on the review - this may take a while. I'll start by saying that we learned something new every day and had a great time doing it. The drivers (for the most part) were great and the tour guides amazed us with how easily they taught us about the history and every day living of the populace of centuries ago. The only downside we experienced on the trip was it forced us to realize we weren't 20 years old anymore. It would have been nice to not have to get up early nearly day and rush through breakfast to get to the tour - or to have more down time during an afternoon. We always had a good time, but we were getting tired by the end of our trip.
Villa Poggiano was the perfect first stop. Fantastic staff, grounds, and meals. There was a small field in our back yard with a farmer plowing up the ground with a small tractor and a 2 bottom plow. It took him 3 days. In the U.S. - that would have been done in about 5 hours. Just shows a different pace of living. Montepulciano was a lovely little town where we fell in love with a small little wine bar and the various shops. The staff at Villa Poggiano was great about calling a cab for us if we needed one. The taxi drivers were a little crazy, but we found that to be true all over Italy. Our driver - Danny - went out of his way to make sure one of our travelers was able to get a needed medication that was left at home, and in the mean time, kept us fully engaged with stories.
Palazzo Niccolini is in keeping with the small boutique hotels that sometimes gave us a "WOW" factor when we first walked in because of the paintings in the rooms. Supposedly original and untouched over the years, but maybe someone should "touch" them. It appeared as though there were water drips running down the walls and they needed some help. Again - meals were great and the people were fantastic! I'm sorry I don't remember the name of our guide (Livitaly Tours), but she was very good.
Train - Florence to Rome. Once we figured out how to read the train schedules, we were ok, but still managed to exit the train 1 station early. Louise was able to contact the driver and he picked us up with no problem.
Hotel Modigliani - location was great. Meals and staff were, once again very good. The room was way to small - to the point where it was uncomfortable and I wouldn't recommend it. Our sunset Rome walking tour, with Riccardo as our guide, was super. He was (in my mind) so typical "Italian", speaking with his hands so much, that I had to video him for about a minute. It was a great tour and while my preconceived notion was to not expect much, I'm glad to say it wrong and I would highly recommend this. The private Vatican tour with Sam gave me a lot of "wow's" because of the art, but I didn't feel this was exactly what I would consider a "private" tour, and Sam could have moved a bit more often. The constant standing in one place was starting to drain my knees and feet and it seemed his voice was becoming a constant monotone. It's a fabulous place and I think a different guide might be able to add more than I got out of it.
Our private Colosseum tour was probably the highlight of all the places we visited. I'm sorry to say I forget the name of our tour guide because she was really good! (Liv Italy tours) Walking through the bowels of the Colosseum gave me the chills wandering all tunnels and trying to imagine what it was like thousands of year ago. Really, really great!
Train to Naples. No problem. We got off when we were supposed to! 😉 Driver to the Caruso Place Hotel was jerk. He drove like a maniac (although it appears as though that is common in Naples), gave us a brief - and inaccurate - description of how to get to the hotel, and then asked for a tip! (so I told him to drive slower) We wandered around and helped by a local shop keeper who called the hotel and Alessandra came to our rescue. She led the way to the lobby and helped us get checked in. This was absolutely the nicest hotel we stayed in during our 3 week trip. The pizza making class turned out to be much more entertaining than I had anticipated - something fun for tourists to go to. The Pompeii tour was quite eye opening. I had no idea that the digging had to go down so far to find the artifacts and quite amazing at how well preserved they were. I can't remember the guides name (again), but she was just the opposite of Sam when we did the Vatican. She kept on going at a rapid pace, but still explained everything as we went along. Could have slowed down a little, but better than just standing around. Other than the Colosseum, Naples was probably my favorite city in Italy - but the drivers are crazy!! Glad I didn't rent a car while I was there.
On to Greece. An alphabet that I'll never figure out. We probably laughed more, and more often, than any one time in Italy. It wasn't that things were boring in Italy, it just happened that we clicked with our guides. Arrival to Athens was uneventful. Our first stop - Zillers Boutique Hotel. Great place, but the highlight was the view of the rooftop bar at night. There - in all its' glory, is the Acropolis all lit up. It's like seeing the Grand Canyon for the first time - all you can do is say "WOW!" Our tour guide the next day was Kiki. She was great at letting us catch our breath on the way up the hill, but still talking about the area or the ancient Greek society while resting. Somehow or other, she got us to the top but made it feel like we didn't work that hard. After that the rest of the tour was almost an afterthought. Kiki was one of the best guides we had if for no other reason than the pace she maintained. This was the one tour I was really looking forward to and it was overshadowed only by the Colosseum.
Our driver for the rest of the mainland was George. Always on time, always smiling, always a smooth and careful driver.
On our way to Olympia, we stopped at "My Precious Olive Tree". Ioanna was our guide. I thought this was just going to be a gimmick to sell us something, but we not only got lunch, we adopted an olive tree (thanks to Tasos). The best part was after lunch was over, we met Ioanna's father, mother, and the farm manager - Jimmy. Well, Jimmy is now my new best friend. He produced a small bottle of Tsipouro! Never had anything like it, and we drank and laughed and everyone had a great time! That was the hardest I've laughed in months. Great stop on the tour!! We finally made it to Olympia and while we weren't expecting a Marriott, but the Leonidaion certainly was step down from what the last couple weeks were. We all realized that we are not in a major hub, so the idea of a new, modern hotel was out of the question. It was clean, and breakfast was good, and Damion was a first class host always offering his help and giving us directions and making sure our dinner next door was taken care of. Great guy. The hotel? - you have to remember where you are. It was fine. The tour of Olympia was everything I was expecting. Nothing spectacular, but I wanted to see what it was like at the beginning. Lots of temples, statues, and pillars. Much the same as what we have already seen. Fortunately, our tour guide left time for us to sit and take pictures when we wanted. This tour might not be for everyone, but I'm glad we got to see it. Well worth the time. We also stopped at the Kilo Honey farm, met the owner, got a little tour and explained how it was all done. It took no effort and really wasn't out of the way, so I have no problem doing this.
Last stop on the mainland was Nafplio. What a cute little town. A big fortress on top of the hill to protect it years ago. Sitting right on the water, we had a front row seat to some extremely fancy yachts coming and going. Great little restaurants all over town. We stayed at the Amymone Suites hotel. No elevator to get our bags up to the 3rd floor, but we did have a balcony and breakfast next door at the Wild Duck was delicious. Our tour guide was Theo for evening and the next morning. There is more to be seen than meets the eye and while I wasn't thrilled with him in the evening, he earned his keep the next day. Our dinner the last night was from Alaloum restaurant (courtesy of Travel 12 - thank you) and it was fantastic! I had never had roast rooster before! Our final stop was a wine and farm tour at Venikos. Cate was our guide and by the end of the tour we were laughing like we were old best friends. The lunch was very good and they were kind enough to get me a beer when I told them I don't drink wine.
Last but not least - Santorini. The Ambassador Suites Hotel was listed as 5 star, and while it was nice, the up and down of all the steps (and there were many) would cause me to look for something else. ...but the view was great, the breakfasts were just about anything you want, and they have their own helipad - just in case. The second day was guided by Will from Argyros Travel, and he not only did a fantastic job showing us things that everyone wants to know about, by the end of the day he turned out to be everyone's best friend with a big group hug to say goodbye. Finally - our Catamaran cruise in the Caldera lagoon. What a perfect way to end the trip. The crew on board was top notch, and the food and drinks were never ending. We happen to be lucky in that we got a good group of people to help share the cruise with.

Hotel Review
Caruso Place Hotel
Naples

The best hotel we stayed at. The rooms were big and very comfortable. There was a beautiful galleria across the street and some great places to eat. The hard part was getting the bags up the front stairs, but if you knew there was a side entrance to avoid that, it was perfect!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tasos Mylonas

Great Vacation
Italy | Sep 28 - Oct 6, 2022

R
Rick W.
Austin, TX | Reviewed on Oct 14, 2022
I was embarrassingly uninvolved in our trip planning to Florence and Tuscany, to the point that I was only vaguely aware of the itinerary. Andrea nailed it! He chose great accommodations that included excellent outings and guides. The 2 Tuscan countryside hotels, with their gorgeous views and superb restaurants, obviously required local knowledge to choose. Thanks so much! Read more

I was embarrassingly uninvolved in our trip planning to Florence and Tuscany, to the point that I was only vaguely aware of the itinerary. Andrea nailed it! He chose great accommodations that included excellent outings and guides. The 2 Tuscan countryside hotels, with their gorgeous views and superb restaurants, obviously required local knowledge to choose. Thanks so much!

Hotel Reviews
Relais Osteria Dell'Orcia Tuscany
Castiglione d'Orcia

Great restaurant. Owner is an amazing, relaxed character. Restaurant superb.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Castello La Leccia
Castellina in Chianti
Authenticity & Character
Location
Views
Staff
Cleanliness & Comfort
Hotel Santa Maria Novella
Florence

First time through nit the greatest room. Second time was better. Wonderful breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
1st room had 2 levels, upper level cold.
Activity Reviews
Pienza guided walk (private guide)
Pienza guided walk (private guide)
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Cheese farm visit and tasting in Pienza area
Cheese farm visit and tasting in Pienza area
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Siena guided walk - private guide
Siena guided walk - private guide
Italy

Great experience, but could have been an hour shorter.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting in Tuscany countryside (1 winery)
Wine tasting in Tuscany countryside (1 winery)
Italy

Parking difficult. A bit of a mill. Wine was good.

Quality of Experience
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Italy
Quality of Experience
Guides, Drivers and Staff
Knowledgeable and personable
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 14, 2022

Hi Rick thank you very much for your review that is always very useful for us. I am glad you enjoyed our local knowledge that help us finding great spots in the countryside.

Highly recommend
Italy | Sep 26 - Oct 13, 2022

M
mindy n.
Somerset, NJ | Reviewed on Oct 14, 2022
So many terrific experiences and the care provided for our trip. All transfers, car services were timely and professional. The accommodations were all centrally located to each destination. The tour operators were informative and professional as well as fun. We highly recommend kim kim to our friends. Thank you for making our holiday memorable. Read more

So many terrific experiences and the care provided for our trip. All transfers, car services were timely and professional. The accommodations were all centrally located to each destination. The tour operators were informative and professional as well as fun. We highly recommend kim kim to our friends. Thank you for making our holiday memorable.

Hotel Reviews
Residenza Borbonica Naples
Naples
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Residenza Luce
Amalfi
Authenticity & Character
Location
Staff
Jeraldo was so helpful
Cleanliness & Comfort
Davanzati Hotel Florence
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marina
Monterosso al Mare
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aenea Superior Inn
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence
Quality of Experience
Guides, Drivers and Staff
Francesca knowledgeable and loves what she does
Transport
Sunset Boat Trip
Sunset Boat Trip
Italy

Trip was cancelled due to weather

Quality of Experience
Tbd
Food
Tbd
Guides, Drivers and Staff
Tbd
Transport
Tbd
Local transfer in Rome
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Campo Dei Fiori Market Tour & Pasta Making Class
Campo Dei Fiori Market Tour & Pasta Making Class
Rome
Quality of Experience
Food
Loved cooking class experience
Guides, Drivers and Staff
Leonardo was superb
Transport
Rome With Ape Calessino
Rome With Ape Calessino
Rome
Quality of Experience
Guides, Drivers and Staff
Loved marco
Transport
Local transfer in Amalfi Coast
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrijana Kovacevic

13 Day Sicilian Trip of a Life Time
Italy | Sep 15 - Sep 27, 2022

L
Lori S.
Fayetteville, NC | Reviewed on Oct 10, 2022
Marianne, our agent with Kim Kim begin planning our trip to Sicily almost 3 years ago but then 2020 brought Covid and we were continually delayed. Through it all Marianne was very helpful, patient, kind and very understanding explaining how to work thru the delays and with our concerns even after travel was reopened. I have to say ALL of our guides Captain Marco from Lionel Ritchie in Casslemare Del Golfo provided an amazing boat ride in the clear blue waters of the Tyrrhenian Sea,... Read more

Marianne, our agent with Kim Kim begin planning our trip to Sicily almost 3 years ago but then 2020 brought Covid and we were continually delayed. Through it all Marianne was very helpful, patient, kind and very understanding explaining how to work thru the delays and with our concerns even after travel was reopened.

I have to say ALL of our guides Captain Marco from Lionel Ritchie in Casslemare Del Golfo provided an amazing boat ride in the clear blue waters of the Tyrrhenian Sea, Lorenzo in Agrigento shared his incredible love and knowledge of his home town and of the Valley of the Temples, in Modica Professor Onofrio Prestifilippo’s exuberance sharing his knowledge of the excavation at the Villa Roamana Del Casale Villa’s and what’s more to be found was contagious, our guide in Syracuse was Fausto at the Archaeological Park where he shared his knowledge of the history of the caves and surrounding area, we had an amazing tour and lunch at the Tenuta San Michele winery then Marco Saprenza our guide at Mount Etna shared we were blessed because we could see Mount Vesuvius it was so clear, we couldn’t have had a more beautiful day and tour, we did a nice relaxing boat ride in Taromina in the Ionian Sea, we ended our travels in Palermo where our guide Lara Guida Turistica with her big smile and love of the city provided us a knowledgeable walking tour even though it was an unusually wet rainy day. Sicily is a MUST see destination!

Local specialist: Marianne Lopez

“Trip of a lifetime” said one of my daughters...
Italy | Aug 22 - Aug 30, 2022

V
Vince C.
Pittsburgh, PA | Reviewed on Oct 10, 2022
“Trip of a lifetime” said one of my daughters during our amazing vacation. A good friend of ours recommended kimkim and we were blessed with having Andrea to help us plan our first trip to Italy. For the most complicated trip we have embarked on, including the first time to Italy, Andrea was exceptional. The entire process was very smooth. His recommendations on the itinerary to start us off provided a great foundation and his desire to put together a special trip for us was apparent... Read more

“Trip of a lifetime” said one of my daughters during our amazing vacation. A good friend of ours recommended kimkim and we were blessed with having Andrea to help us plan our first trip to Italy. For the most complicated trip we have embarked on, including the first time to Italy, Andrea was exceptional. The entire process was very smooth. His recommendations on the itinerary to start us off provided a great foundation and his desire to put together a special trip for us was apparent from start to finish. The attention to details was comforting. The hotels he selected were perfect for us, centrally located, enabling us to explore by foot in every city. The vouchers he supplied for transfers to and from the airport, tickets for the high-speed trains and “skip the line” tickets for key venues were very helpful to have in advance. The tours he selected were perfect. His willingness to instantly respond to random questions throughout the entire trip was a huge help as we navigated Italy. The advice and recommendations he provided from beginning to end were so helpful. We are forever grateful for having Andrea as our planning partner for our “trip of a lifetime”. Thank you from all of us.

Hotel Reviews
Palazzo Veneziano Venice
Venice

Beautiful hotel in an excellent location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albergo Del Senato
Rome

Beautiful hotel right next to the Pantheon. Location was exceptional. Staff was excellent. Rooms were very nice.

Authenticity & Character
Had a nice feel inside rooms and in lobby.
Location
Central location right across from Pantheon.
Staff
Everyone was always genuinely helpful.
Cleanliness & Comfort
Belvedere di San Leonino
Castellina in Chianti

Beautiful hotel in the countryside. Felt like we were in a different world.

Authenticity & Character
Location
Views were amazing. Location was very peaceful.
Staff
Cleanliness & Comfort
Hotel Il Guelfo Bianco
Florence

Beautiful hotel in the heart of Florence. Very neat place with exceptional front staff.

Authenticity & Character
Really cool place.
Location
Staff
Super helpful at all times.
Cleanliness & Comfort
Activity Reviews
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome
The Jewels of Venice (St. Mark & Doge Palace)
The Jewels of Venice (St. Mark & Doge Palace)
Venice

Truly enjoyed everything we saw. Three hours was a bit intense.

Quality of Experience
Guides, Drivers and Staff
Vatican Museums and Sistine Chapel - private guide
Vatican Museums and Sistine Chapel - private guide
Rome
Rome Private Guided Walk
Rome Private Guided Walk
Rome

Great way to explore Rome. Our guide was very knowledgeable.

Guides, Drivers and Staff
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Italy

Great way to explore Florence by foot. Really loved the city. Our guide was great.

Hidden Venice and cicchetti experience
Hidden Venice and cicchetti experience
Italy

Great way to learn about the nooks and crannies of Venice.

Wine tasting in Tuscany countryside with lunch (1 winery)
Wine tasting in Tuscany countryside with lunch (1 winery)
Italy

What a way to start our time in the Tuscan countryside. Location and views were amazing. Food and wine were top notch and the staff/family were all very nice and welcoming.

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 10, 2022

Ciao Vince,
thanks so much for this amazing review. It was a real pleasure working with you and assisting you in planning a "trip of a life time". I am very glad you enjoyed your time in my beautiful country and any time you need assistance for travelling, you will be more than welcome to knock at the door.

Fabio did an amazing job planning this trip f...
Italy | Oct 1 - Oct 9, 2022

K
karen e.
Solon, OH | Reviewed on Oct 10, 2022
Fabio did an amazing job planning this trip for us. It was truly a vacation, since we did not have to deal with the stress of figuring out tickets, transfers, tours, and a myriad of other details that make a trip to cities as busy as Rome and Florence stressful. The private tours were priceless, especially as we wove our way through unbelievable crowds at every turn. Having private transfers to and from the train stations and airport were life savers, something that we would not... Read more

Fabio did an amazing job planning this trip for us. It was truly a vacation, since we did not have to deal with the stress of figuring out tickets, transfers, tours, and a myriad of other details that make a trip to cities as busy as Rome and Florence stressful.

The private tours were priceless, especially as we wove our way through unbelievable crowds at every turn. Having private transfers to and from the train stations and airport were life savers, something that we would not have even considered planning otherwise.

The day trip to Siena with lunch and wine tasting at La Marronaia, again planned by Fabio, was the best day in Italy.

It was also helpful to have someone to contact when we had a few issues - particularly lost luggage - because sometimes a translator is needed to explain and understand a complicated situation.

Both Kimkim and Fabio were the best!!!! We will definitely use them again.

Thank you.

Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Oct 11, 2022

Ciao Karen,
Thank you so much for the kind words and for sharing your thoughts on the itinerary we crafted together.
I am so happy that you enjoyed your vacation in beautiful Italy and It’s been a real pleasure supporting you and your family throughout your stay.

I am looking forward to working with you again! :)

Arrivederci!
Fabio

Highly Recommend for Greece!
Italy | Sep 22 - Oct 1, 2022

D
David F.
Carmel, IN | Reviewed on Oct 07, 2022

We had an incredible trip to Greece! Harris did an incredible job working us to plan the right amount of activities and staying within our budget. He recommended we visit Naxos instead of Mykonos and it was the highlight of trip! Once we arrived to Greece we were impressed by the quality of the tours & lodging, and all of the logistics worked perfectly! We appreciate all Harris and the Travel12 team did to make our trip special!

Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Oct 18, 2022

Dear David,

Thank you very much for your kind words and for taking time to write this review! Me and the rest of the team are very happy that you enjoyed your trip and had great time in our country. Of course I will be more than happy to organize your next trip to Greece or Italy!

Best regards,
Harris

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.