Kimkim Trip Reviews for Norway

4.8
Based on 834 ratings
Read 834 verified reviews by travelers who booked their trip to Norway on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Bergen & the fjords
Norway | Aug 8 - Aug 15, 2022

J
Juliet B.
United Kingdom | Reviewed on Aug 16, 2022
Tom was very helpful in organising our trip, booking both accommodation and activities. We all enjoyed our boat trips, the cycling back down to Flam, and our guided tour round Bergen with Fartheim. Read more

Tom was very helpful in organising our trip, booking both accommodation and activities. We all enjoyed our boat trips, the cycling back down to Flam, and our guided tour round Bergen with Fartheim.

Hotel Reviews
Valldal Fjordhotell
Valldal

Located right by the fjord with good rooms and nice food

Authenticity & Character
Location
Being right by the side of the fjord
Staff
Cleanliness & Comfort
Hotel Aurlandsfjord
Aurland

Good restaurant with good food and staff. Room with balcony recommended for fjord view

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tom Christer Larsen

Breathtaking Trip!
Norway | Jul 31 - Aug 9, 2022

Danielle
Danielle L.
Seymour, CT | Reviewed on Aug 15, 2022
Our trip to Norway was absolutely amazing and life changing. The itinerary Julia set up for our family of 5 (grandma, parents, and kids ages 5 and 7) was just perfect. I communicated with Julia in early 2022 to provide some comments around what we were looking for - seeing the fjords, being outside and active, etc. From there, Julia took my feedback and made the perfect itinerary. Everything was so easy and convenient, and our favorite parts of the trip were undoubtedly items I never would’ve... Read more

Our trip to Norway was absolutely amazing and life changing. The itinerary Julia set up for our family of 5 (grandma, parents, and kids ages 5 and 7) was just perfect. I communicated with Julia in early 2022 to provide some comments around what we were looking for - seeing the fjords, being outside and active, etc. From there, Julia took my feedback and made the perfect itinerary. Everything was so easy and convenient, and our favorite parts of the trip were undoubtedly items I never would’ve planned on my own. We are so thankful to Julia and the KimKim team and I would 100% recommend using them!

Some of our most notable trip highlights include:
1) our taxi boat with Captain Tor where he drove right up to fresh waterfalls for us to touch and let our kids catch some fish along the way
2) everything about Fjaerland Fjordstove Hotel (this is such a charming place with a wonderful staff)
3) our private hike in Fjaerland where our kids picked fresh strawberries and blueberries

Thank you Julia and team!

Hotel Review
Fjærland Fjordstove Hotell & Restaurant
Fjærland

This hotel is so wonderful and charming. The rooms are lovely! The staff are so friendly and helpful. The food is simply delicious. The location cannot be beaten.

Authenticity & Character
So charming!
Location
Beautiful views
Staff
Beyond helpful and friendly
Cleanliness & Comfort
Spotless and comfortable
Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Aug 17, 2022

Hi Danielle! Thanks so much for this lovely review and for sharing some of the pictures of your trip! It really looks like the whole family had an amazing time!
I wish you all the best!
Julia

A fabulous 10-day scenic/hiking trip in western Norway
Norway | Jul 30 - Aug 8, 2022

R
Rosemarie N.
Los Altos, CA | Reviewed on Aug 14, 2022
Karolina planned the itinerary for a 10-day scenic/hiking trip through western Norway for my husband and me in August 2022. Kimkim's excellent secure online communication system made it really easy to for me to send my comments as the itinerary was being developed. Karolina was very prompt in responding to and adjusting the itinerary per my comments. My only complaint is that after I approved and paid 100% for the trip (I think in June), it took a long time to get final confirmation of all... Read more

Karolina planned the itinerary for a 10-day scenic/hiking trip through western Norway for my husband and me in August 2022. Kimkim's excellent secure online communication system made it really easy to for me to send my comments as the itinerary was being developed. Karolina was very prompt in responding to and adjusting the itinerary per my comments. My only complaint is that after I approved and paid 100% for the trip (I think in June), it took a long time to get final confirmation of all my bookings. In fact, I did not get firm confirmation of all of my bookings for the trip until just a week before my departure from the US. Karolina was unavailable due to vacation twice during this period and said another associate would get in touch with me but that other associate never provided any updates. In the end, everything worked out and the trip went very smoothly. I was especially thankful that per my request, Karolina made the reservations for the electric charging station at Hotel Ullavang and for parking at P3 for our hike to the Trolltunga (a must as if we did not have the parking reserved, we would have had to hike an extra hour uphill). Also, much thanks to Julia who I was able to communicate with via Whatsapp during our trip with last minute issues or questions. Julia was awesome and responded almost immediately each time I Whatsapp'd her with a question. Thanks to the Kimkim team for a fabulous trip in western Norway!

Local specialist: User Not Found
U
User Not Found
Local specialist in Vestbygda | Replied on Sep 22, 2022

Hi Rosemarie,

I am glad that you had a great time in Norway despite the few bumps on the road. My team and I make a big effort to make sure everything goes well for our travelers, as that is very important to us. Thank you for traveling with us!

Scandinavian road trip
Norway | Jun 20 - Jul 2, 2022

K
Kay D.
United Kingdom | Reviewed on Aug 14, 2022
With Julia’s help we had a brilliant road trip taking in fjord country at the end of a longer Scandinavian adventure. Each hotel she recommended was special in its own way although our favourites were probably our stays in Alesund and Aurland. Driving along high snowy scenery, approaching gerainger by ferry along the fjord and our trip on a rib boat were all highlights Read more

With Julia’s help we had a brilliant road trip taking in fjord country at the end of a longer Scandinavian adventure. Each hotel she recommended was special in its own way although our favourites were probably our stays in Alesund and Aurland. Driving along high snowy scenery, approaching gerainger by ferry along the fjord and our trip on a rib boat were all highlights

Hotel Review
29|2 Aurland
Aurland

292 Aurland is a hotel based around what was a farm. Rooms are in converted farm buildings and each is individual. We found our rooms interestingly furnished and comfortable but we particularly liked the grounds which had lots of areas for having a drink or coffee in the glorious weather. We enjoyed the communal dining and the chance to swap stories with other travellers. Good food and wine and great staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Finnafjord Safari by RIB
Finnafjord Safari by RIB
Balestrand
Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Aug 17, 2022

Hi Kay! Thanks so much for leaving this lovely review!I am happy to hear that you had an amazing time in Norway! I can imagine you loved 292 Aurland. It is really a special place!

I wish you all the best!
Julia

The highlight of the trip was no question 1) ...
Norway | Jul 28 - Aug 4, 2022

Philip
Philip B.
Atlanta, GA | Reviewed on Aug 11, 2022

The highlight of the trip was no question 1) our stay and visit in Auckland and 2) the private tours provided both in Oslo and Bergen!!!....both Stig and Vilda were amazing!....and of course Linda was the best travel planner ever. Thank you all so so much!

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Aug 19, 2022

Hi Philip, thank you for your feedback! Very happy to hear that your enjoyed your trip, and that it worked out! Hope to see you in Norway another time!

Hotel in Fjaerland was amazing, great food, b...
Norway | Jul 28 - Aug 6, 2022

S
seona k.
Singapore | Reviewed on Aug 09, 2022
Hotel in Fjaerland was amazing, great food, beautiful decor. Julia, the local specialist was very responsive and helpful Read more

Hotel in Fjaerland was amazing, great food, beautiful decor. Julia, the local specialist was very responsive and helpful

Hotel Reviews
Fjærland Fjordstove Hotell & Restaurant
Fjærland

Amazing food, great green credentials, beautifully decorated, lots to do in the area. Wish we had stayed longer.

Authenticity & Character
Beautifully stylish
Location
Amazing views of the fjord, away from all the cruise ships but still lots to do.
Staff
very knowledgable and friendly
Cleanliness & Comfort
Hotell Utsikten
Geiranger

Booked two rooms, same price, but big differences in the room. One was a lovely twin room, ok size, old bathroom. The other was a double room, that was tiny and dark, barely enough space ot walk around the bed, cupboard was dark, and bathroom was tiny and needing updating.

Authenticity & Character
Bathrooms need updating and you shouldn't charge the same for two rooms where one was at least 30% bigger than the other.
Location
great view of the fjord
Staff
friendly
Cleanliness & Comfort
Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Aug 14, 2022

Hi Seona, I am glad to hear you had a great time in Norway! Thanks a lot for taking the time and adding a review!
I wish you all the best!
Julia

Recent rip to Norway
Norway | Jul 31 - Aug 6, 2022

R
Richard L.
Sarasota, FL | Reviewed on Aug 07, 2022
Spent 6 days in Norway (August 2022).
Our guide Stig in Oslo was fabulous, and our walking tour through Oslo was exactly what my daughter thought was great. Oslo was easy to traverse, and we both obsessed over the art at the Munch museum (don't miss)
Train ride from Oslo to Myrdal and the Flam Railway were breathtaking. The highlight of the trip was the Fjordsafari out of Flam. Easily the most beautiful scenery in the world.
Wished we could have had more time in Bergen. Morning was...
Read more

Spent 6 days in Norway (August 2022).
Our guide Stig in Oslo was fabulous, and our walking tour through Oslo was exactly what my daughter thought was great. Oslo was easy to traverse, and we both obsessed over the art at the Munch museum (don't miss)
Train ride from Oslo to Myrdal and the Flam Railway were breathtaking. The highlight of the trip was the Fjordsafari out of Flam. Easily the most beautiful scenery in the world.
Wished we could have had more time in Bergen. Morning was rainy when we toured with our guide, but the afternoon was sunny and I wished we could have slept in and had the tour later in the day.

Hotel Reviews
Vangsgaarden Gjestgiveri
Aurland

Very small property in a very small town (800 people) The view of the fjord from our room was amazing. Very gracious staff and we ate both nights at the hotel gasthous, which was quite reasonable in price but delicious food and and extensive bar list. Breakfast was included in our rate, and was a buffet typical for Norway. If you like hiking/biking this is the place for you. If not into hiking/biking the town does not have much else to offer.

Authenticity & Character
Location
Very quiet with beautiful views
Staff
Cleanliness & Comfort
Grand Hotel Terminus
Bergen

This recently renovated hotel is exactly what a quiet European hotel should be like. Excellent bar with good bar menu, with food service to 10PM (a rarity in Norway where the kitchens tend to close by 9 with last seating at 8:30). Excellent breakfast buffet (was included with our room). Clean room with juliet balcony with doors that opened, and a fabulous heated floor in the bathroom. Is exactly 1km from the ferry port. We walked with our bags(small carry on & backpack) If you have a larger bag, take a taxi. Is across the street from the train station. So if arriving by train you are right there. Is 1 block the fountain and main museums, is a less than 10 min walk to Bryggen and port area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Terminus
Oslo

Is 1 block from main train station, if you intend to take the train on arrival at the airport or if arriving via train from elsewhere in Norway. Rooms are small, but clean. Breakfast buffet was included in our room rate. Excellent choices with typical Norwegian fare.

Authenticity & Character
Location
Staff
Front desk staff not knowledgable about local/adjacent stores, restaurants etc. Do not expect concierge type service.
Cleanliness & Comfort
Activity Reviews
Oslo City Walk with a Local
Oslo City Walk with a Local
Oslo

My daughter loves vintage clothes. Stig took us through the central shopping area where these stores were located so we knew exactly where to go. Took us on the walking path by the river to the Mathallen, and had a great rapport with this guide. Had the best coffee of my life with him at Tim Wendelboe. (If you like coffee, this is a must not miss destination)

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Safari Taste
Fjord Safari Taste
Norway

This should be 10 stars not 5. Absolute highlight of the entire week.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Flåm to Aurland
Transfer from Flåm to Aurland
Norway

Taxi driver arrived on time. Drove us to our hotel in Aurland. Please be aware that there is limited taxi service in the area. If staying in Aurland, definitely have Kimkim arrange the taxi transfer in advance.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Aurland to Flåm
Transfer from Aurland to Flåm
Norway

Landslide closed the road (only 1) between Aurland and Flam. Our driver picked us up and drove on the bike path to get us to our Fjordsafari on time. We were incredibly grateful to not miss our experience

Quality of Experience
Guides, Drivers and Staff
Transport
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

Walked approximately 5 miles on this tour of Bergen. I enjoyed the guide, but my daughter (age 26) was less enamored. If this would have been our first day in Norway I think we would have enjoyed it better, but we had already spent 5 days in Norway and seen typical 19th and early 20th century architecture. The fortress was not open, and the Bryggen was a disappointment with the Hanseatic museum closed for renovations.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tom Christer Larsen

Wonderful week in Norway
Norway | Jul 26 - Aug 2, 2022

N
Nadine G.
the Cayman Islands | Reviewed on Aug 04, 2022
I love researching and planning trips but this year I just did not have the time to do it and as our family wanted to try somewhere new and different I was delighted to find KimKim ! The process of booking our Norway trip was really easy and Merée was able to design a customised itinerary based on a little feedback on our group needs and interests. This included some really enjoyable events that I don't think would have been on our radar had I been researching myself, such as Ciderhuset and... Read more

I love researching and planning trips but this year I just did not have the time to do it and as our family wanted to try somewhere new and different I was delighted to find KimKim ! The process of booking our Norway trip was really easy and Merée was able to design a customised itinerary based on a little feedback on our group needs and interests. This included some really enjoyable events that I don't think would have been on our radar had I been researching myself, such as Ciderhuset and Oslo Opera House. The kayaking in Sognefjord was a big hit. We had a nice amount of down time to go find our own experiences and found Oslo and Bergen really easy to get around, with plenty of things to do. The best part of the planning process was how easily we could tweak it before arriving at a final plan. All of our hotels were great and Merée managed to get the best room configurations for our group despite a busy hotel season. The KimKim platform was excellent for the planning process and also while on the trip, and Merée and her colleagues were very quick to respond when I posted enquiries. We really appreciated having them on board as they were very responsive and helpful when we hit issues with the travel delays that are unfortunately an inevitable part of travelling these days! Finally, the weather for our trip was amazing and definitely a big part of its success - although I don't think Merée can take the credit for that!

Local specialist: Merée Ruzits

Sublime Scandinavia!
Norway | Jul 5 - Jul 17, 2022

Marie
Marie H.
Odenton, MD | Reviewed on Aug 02, 2022
My husband and I recently made a very successful first trim to Norway and Sweden, spending a total of 2 1/2 weeks. The Swedish leg was straight-forward so we made all arrangements on our own. For Norway, we used KimKim Tours because we felt that the intricacy of the transportation system (in our case, a combination of domestic trains and ferries) was more than we were comfortable handling on our own. In addition, KimKim offered the maximum degree of customization compared to other providers.... Read more

My husband and I recently made a very successful first trim to Norway and Sweden, spending a total of 2 1/2 weeks. The Swedish leg was straight-forward so we made all arrangements on our own. For Norway, we used KimKim Tours because we felt that the intricacy of the transportation system (in our case, a combination of domestic trains and ferries) was more than we were comfortable handling on our own. In addition, KimKim offered the maximum degree of customization compared to other providers. They took care of booking all hotel stays, 'Norway in a Nutshell' train tickets from Oslo to Myrdal/Flam, ferry tickets to Balestrand and one dinner reservation there (Kviknes Inn), Fjaerland fjord excursion, ferry to Bergen, and a walking tour of Tromso. To reach Tromso from Bergen, we self-booked a 4-night Hurtigruten cruise; however this could also have been arranged through KimKim.
While in Norway, we traveled with friends from the US -- a couple who, in addition to participating in our jointly developed itinerary, requested tickets for a Grieg tour in Bergen and slightly different hotel arrangements so that they could extend their in-country travels to accomplish ancestral research. The KimKim system allowed us to view each others exchanges with the specialist which was most helpful. It’s worth noting that at the start, the four of us were set up as a single account. However we learned that the way the cancellation insurance was structured, if one couple had to cancel for any reason, then the other couple would be impacted. As a result, KimKim offered to split us apart though we had already put down a deposit. This was very much appreciated though there were some initial technical difficulties in accomplishing the split. Therefore we suggest that KimKim clarify this particular aspect of their offered insurance before any money is collected. In the end, the global covid-19 pandemic seriously interrupted our travel plans which began in 2019. Our trip was finally undertaken in 2022. KimKim held the money we had initially paid and applied it to the trip when conditions made it possible for international travel to be resumed.
Overall, our bi-country trip was a great experience. In Sweden we easily got around on our own. We rented an apartment in Stockholm, took the train to Gothenburg to visit Swedish friends and from there went on to Norway via bus to Oslo. Once in Norway, we followed our customized itinerary designed through use of the KimKim online platform with advice from KimKim's selected local travel specialist (in our case, Guide Sør based in Kristiansand, Norway). As noted, the KimKim process allows maximum customization (up to 100%). For this to work well, the specialist needs to be given as much detail about the goals of the trip as possible. Upon request, the specialist was able to suggest specifics such as hotel bookings which we had the freedom to use or reject; we were also able to request that the specialist book alternative arrangements. In addition, the specialist advised us about days/hours of operation for various venues (e.g., restaurants, museums) so that we knew this before traveling.
A concern prior to departure was that the final itinerary was posted at least 2 weeks later than anticipated and was not packaged or delivered as expected. The itinerary was posted online in the system 'conversation' requiring us to then print a copy for travel as opposed to being sent to us in hard copy via regular or overnight mail. Nevertheless, the online version allowed us to move forward and provided reassurance that each booking requested had been made.
Land accommodations were all satisfactory (rooms were fine; included breakfasts were excellent). However, at 3 different hotels, our fellow travelers who had booked and paid (in full) in coordination with us, were told that that they had not yet made payment. The first such incident was resolved overnight by KimKim with no additional payment necessary. In the other two cases, our friends had to pay again and then get reimbursed by KimKim. This was accomplished timely but double-payment shouldn’t have been necessary. Apparently, there is a problem with the way things work 'behind the curtain' so to speak. It seems that KimKim uses a third party to accomplish hotel bookings rather than making or re-confirming them directly with each hotel. Other reviewers have similarly commented so our suggestion is that KimKim find a way to avoid this situation in the future. A similar, less concerning glitch occurred when we showed up at Kviknes Inn for dinner, i.e., the reservation noted in our itinerary was not recorded in the restaurant's log. Fortunately there was plenty of seating and no money had been paid in advance.
Of great value was KimKim's ability to advise us on the specifics of local transportation so that getting from one point to the next, whether overland or by water, worked seamlessly. Our helpful specialist secured passage for us, providing detailed input on the location of various stations and docks.
In summary, the degree of customization we sought led us to choose KimKim -- this is a strong selling point for the company. International travel, especially in the midst of a pandemic, can be fraught with problems so we were happy to have accomplished our journey knowing there were specialists we could reach if necessary. A final suggestion is that an emergency phone number to reach a ‘live’ voice after hours should be given to every client; using the number provided, we were only able to reach an answering machine. Luckily, because all hotels honored KimKim’s reservation requests on our behalf, the four of us we were never without accommodations and the various payment glitches were resolved.
Lastly, we’d like to personally thank Julia, Sonia and Kjeld of Guide Sør. We believe that each worked very hard to make our trip a success in spite of the extreme impact of the pandemic.

Hotel Reviews
Hotel Norge by Scandic
Bergen

Great hotel experience! Convenient central location in Oslo (within walking distance of the train station). Very friendly, helpful staff. The location is also very good for walking to other tourist attractions, i.e., historic buildings, lovely parks, the funicular (grand view of the city), fish market, quaint wharf area, and more!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen

Wow - talk about convenience to the airport but not the typical 'airport' feeling. Excellent service and wonderful included breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo

Excellent accommodations very conveniently located steps from Oslo's Central Train Station. Very friendly staff and great breakfasts!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Balestrand Hotel
Balestrand

The Balestrand Inn is the perfect place to stay if you are looking for a small hotel experience with a great view of Sognefjord in the lovely rural community of Balestrand, just a short ferry ride from Flam. Staff are incredibly friendly and helpful, our room was clean and the coffee service on the main floor wonderful - best cappuccino ever! There is currently no meal service on-site but we were given a discount at the historic Kviknes Hotel for each of our meals.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Tromsø
Tromsø

Tromso is very worth exploring and the Thon Hotel Tromso is the perfect place from which to stroll this Arctic city. Staff were very friendly/helpful and the breakfasts were excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hurtigruten Onboard

Our 4-night Hurtigruten ferry ride from Bergen to Tromso was a major highlight of our 2 1/2 week trip to Scandinavia. It's remarkable how this mail/cargo line converted it's fleet so that tourist could enjoy the village-to-village travel experience in comfort as well as undertake several well-organized land excursions. The food was excellent - breakfast & lunch buffets, then seated dinners. We tend to avoid going on those enormous passenger cruise ships that overwhelm the places visited. Hurtigruten is a great alternative - the perfect way to enjoy the scenic Norwegian fjords and get a sense of the lifestyle in this remarkable country .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kjeld Mejlkjær

Norway Trip
Norway | Jul 4 - Jul 23, 2022

S
Shant H.
Los Angeles, CA | Reviewed on Jul 30, 2022
Julia helped with planning our Norway trip. She listened to my interests and preferences and arranged an amazing trip plan with carefully picked hotels and a variety of activities that made the trip memorable. In addition, she gave recommendations for other activities based on our discussion. She was also very accommodating to changes. I highly recommend her for any Norway trip planning. Read more

Julia helped with planning our Norway trip. She listened to my interests and preferences and arranged an amazing trip plan with carefully picked hotels and a variety of activities that made the trip memorable. In addition, she gave recommendations for other activities based on our discussion. She was also very accommodating to changes. I highly recommend her for any Norway trip planning.

Hotel Reviews
29|2 Aurland
Aurland

This place is amazing and so special. Beautiful complex with a beautiful garden. Has interesting history. Lots of nature activities around the area. The staff was amazing. It was hard to leave this serene place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bergen Børs Hotel
Bergen

Spacious room and nice view. Bathroom had weird design

Authenticity & Character
Uniquely beautiful dining room
Location
Staff
Cleanliness & Comfort
Ascot Hotel
Copenhagen V

Nice hotel but I don’t think we got the room we were originally booked for . The room location was not favorable.

Authenticity & Character
Location
Cleanliness
Staff
Cleanliness & Comfort
Vøringfoss Hotel
Eidfjord

The view was beautiful. Very comfortable parking and nice dining room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dragsvik Fjordhotell
Balestrand

Great boutique hotel. We had the room with the balcony and sitting area and we loved it. View of the fjord. Also the dining room was so welcoming with an amazing view of the fjord and mountains. Highly recommended. Also nice grounds for strolling . Food and service was great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Utsikten
Geiranger

We had the double room with the amazing view of the fjord. They graciously upgraded us to the family room for the second night which was a much more comfortable room. Location was very nice and convenient for hiking trails.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Røisheim Hotel
Lom

Historic hotel with lots of character. Ample parking and spacious room. The windows were tiny but that goes with its historic nature . I liked the dining experience and the many social rooms available in the complex .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Terminus
Bergen

We had a very spacious room. It was across from the train station. Close to city center

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nordic Light Hotel
Stockholm

Modern hotel. Very nice lounge, bar and dining area

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Finnafjord Safari by RIB
Finnafjord Safari by RIB
Balestrand

Very pleasant guide and experience. The vessel was solid and comfortable.

Quality of Experience
Guides, Drivers and Staff
Transport
Drive to Flåm - Flåm Railway
Drive to Flåm - Flåm Railway
Flåm
Quality of Experience
Aurland experience
Aurland experience
Aurland

This place is very special and serene with personal attention. The landscape and surroundings instill ultimate relaxation

Quality of Experience
Guides, Drivers and Staff
Transport
Norwegian Forest Hike & Organic Dining at Riverside Farm Lodge
Norwegian Forest Hike & Organic Dining at Riverside Farm Lodge
Aurland

We had a guided hike with lunch. Amazing experience in a beautiful forest landscape next to the waterfall with gorgeous views of the valley and fjord. Our guide Eilif was so pleasant and knowledgeable and we had a great time with his company

Quality of Experience
Guides, Drivers and Staff
Transport
Mostraumen Fjord Cruise
Mostraumen Fjord Cruise
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Orchard Tour & Cider Tasting
Orchard Tour & Cider Tasting
Balestrand

Educational . Very pretty dining room with beautiful view. Great cider tasting

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Aug 02, 2022

Thank you for the kind review Shant! I am glad to hear that you enjoyed Norway!
Lets see, maybe you will be back sooner than expected :)
All the best,
Julia

Norway, achingly beautiful.
Norway | Jul 6 - Jul 21, 2022

B
Belinda C.
New Zealand | Reviewed on Jul 30, 2022
We originally planned this trip for before the pandemic, and so we experienced some difficulties when it came to getting this tour re planned, another agent got involved which was very unhelpful. However after we tracked down our original travel agent Julia, everything fell into place. Thanks Julia for rescuing us!!!
We explored Norway by car, bike, boat and foot and were very happy to have traveled from Bergen up the west coast as far as Tromso. Our overwhelming impression of Norway is one...
Read more

We originally planned this trip for before the pandemic, and so we experienced some difficulties when it came to getting this tour re planned, another agent got involved which was very unhelpful. However after we tracked down our original travel agent Julia, everything fell into place. Thanks Julia for rescuing us!!!
We explored Norway by car, bike, boat and foot and were very happy to have traveled from Bergen up the west coast as far as Tromso. Our overwhelming impression of Norway is one of extraordinary beauty, wild summer flowers, snowy peaks, zig zagging highways into breathtaking fjords, water rushing down valleys and cascading off mountain sides, and lush green valleys. The coastlines were almost as spectacular with delightful coves and fishing villages at every turn. We were very surprised by the white sand and opalescent green water on the island of Senja, what a special jewel this place is. Well worth driving to find Senja Roasters, for the best coffee of our trip, Froys Kick Ass blend was a winner.

Hotel Reviews
Hotel Brosundet
Ålesund

Great hotel, it stretches along and under the road so look for the bars and restaurants that are not immediately obvious. The fire place and seating adjacent to reception was one of the greatest we experienced. Lovely decor throughout.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Ishavshotel
Tromsø

Very ordinary hotel, poor impression initially with a rude receptionist, unhelpful and only barely able to do the basics.

Authenticity & Character
Location
Staff
A smile at reception, a helpful attitude
Cleanliness & Comfort
The room was small and faced over a road it was hot and noisy.
Bergen Børs Hotel
Bergen

Explore this hotel on your arrival, as staff didn’t say much, it is fabulous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nordal Tourisenter
Lom

In a tiny town this rustic hotel was comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Union
Geiranger

This is a very large traditional hotel catering for huge numbers of tourists.

Authenticity & Character
Location
Great view out of our window, glad we only stayed one night, not the sort of place I want to stay in.
Staff
Cleanliness & Comfort
Hurtigruten
Bergen

This was the low point of our trip. The boat was very very old and the tiny cabin like a prison cell. It was incredibly noisy when the boat was manoeuvring, impossible to sleep, think tsunami and earthquake!!!

Authenticity & Character
Location
Staff
Staff were friendly and the food was great but the restaurant was overcrowded and we had to wait till after 9pm to eat dinner.
Cleanliness & Comfort
A new ship!!!!
Nordis Apartments
Svolvær

One of our best stays in Norway, a suite with perfect views over water to mountains.

Authenticity & Character
Location
Staff
Restaurant and breakfast both fantastic
Cleanliness & Comfort
Bleik Sea Cabins
Andoy

Small problem here with hotel mix up. We didn’t stay here but appreciate the refund we received for all the mucking around.

Hamn i Senja
Skaland

Top spot to this hotel/resort. Everything about it is just brilliant.

Authenticity & Character
Coastline and facilities were great. Spa pools.
Location
Midnight sun, gazing out from my bed across the water.
Staff
Extra attention, fun and interesting conversations with all the staff at every level they took time and gave heaps.
Cleanliness & Comfort
Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Aug 02, 2022

HI Belinda, you are very welcome! Any time! I am so glad to hear, that your time in Norway was great!

I wish you all the best
Julia

When I think of a tour, I think I’m paying so...
Norway | Jul 19 - Jul 28, 2022

A
Anne L.
Fountain Valley, CA | Reviewed on Jul 29, 2022
When I think of a tour, I think I’m paying someone to do for me what I don’t have to do myself. At each leg of this trip we were left wondering and scrambling, causing a lot of anxiety. For example, the itinerary would say the name of the hotel but not tell us how to get there or even if it was walking distance In one town we paid $50 just to taxi ( the only option) back and forth from the bus. Other towns told us to meet somewhere but didn’t indicate if it was an address or a place.... Read more

When I think of a tour, I think I’m paying someone to do for me what I don’t have to do myself. At each leg of this trip we were left wondering and scrambling, causing a lot of anxiety. For example, the itinerary would say the name of the hotel but not tell us how to get there or even if it was walking distance In one town we paid $50 just to taxi ( the only option) back and forth from the bus. Other towns told us to meet somewhere but didn’t indicate if it was an address or a place. That meant each night I’d have to go over the itinerary and figure out the next day with a map in hand. It was stressful. This happened in nearly every location. When we ran into hiccups our local specialist offered sympathy or wasn’t available. Finally there were four things “included” on our itinerary that were not included.— our trips to and from the airports and the excursion to Rosendal with lunch. Very disappointed. I will pursue compensation.

Hotel Reviews
Zander K Hotel
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Trolltunga Hotel
Odda
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vangsgaarden Gjestgiveri
Aurland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Short Hike with a Local in Bergen
Short Hike with a Local in Bergen
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
{{start_location}} to {{end_location}} via Fjordcruise to Rosendal and Manor House Tour
{{start_location}} to {{end_location}} via Fjordcruise to Rosendal and Manor House Tour
Norway

This felt like a ferry cruise, nothing spectacular. Trish said Rosendal wasn’t included and yet you are including it here. Please advise.

Guided Hike to Trolltunga
Guided Hike to Trolltunga
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Aug 04, 2022
Anne, I'm so very saddened and surprised to learn that you felt scrambled during the trip! I truly did my best to offer support as quickly as possible and answer your questions when we chatted regularly throughout your journey. The emergency phone is a great resource for these rough moments; we always have an on-call specialist for urgent or unexpected situations. I take my work personally because I love sharing my home and creating memories for people from all over the world. I'm very... Read more

Anne, I'm so very saddened and surprised to learn that you felt scrambled during the trip! I truly did my best to offer support as quickly as possible and answer your questions when we chatted regularly throughout your journey. The emergency phone is a great resource for these rough moments; we always have an on-call specialist for urgent or unexpected situations.

I take my work personally because I love sharing my home and creating memories for people from all over the world. I'm very sorry that my impact was not a positive one in this case. I really appreciate your feedback and will carry it with me.

Twice Postponed Norway Exploration Turns out Perfectly!
Norway | May 30 - Jun 12, 2022

Daniel
Daniel B.
Waterford, CT | Reviewed on Jul 27, 2022
Tricia and the entire Kim Kim Team
Please accept our sincere appreciation for all the work you and the KimKim team put in to make our travels so enjoyable. We had a wonderful trip exploring Norway (and a wonderful three days in Stockholm!). All the logistics, the accommodations across Norway and tours were first rate. But most importantly, we appreciate the extra work that went into scheduling this entire trip at least twice and perhaps even three times. Everyone understands the...
Read more

Tricia and the entire Kim Kim Team
Please accept our sincere appreciation for all the work you and the KimKim team put in to make our travels so enjoyable. We had a wonderful trip exploring Norway (and a wonderful three days in Stockholm!). All the logistics, the accommodations across Norway and tours were first rate. But most importantly, we appreciate the extra work that went into scheduling this entire trip at least twice and perhaps even three times. Everyone understands the unprecedented disruptions to travel that COVID cost, but none the less, it caused organizations like yours to deal with unique and daunting scheduling, cancellation and rebooking issues. Through all those stressful times, you and Hilde and your other co-workers kept us informed, and did so with a professional, pleasant and positive attitude which was very much appreciated by both my wife and I. The Norway we experienced was a beautiful mixture of colors, from midnight sun on costal rocks and waters to the shine of rosy cheeks and friendly smiles, from multi-colored Bergen store fronts to deep red isolated barns, all never far from the deep greens of spring grasses and just the right amount of mountaintop snow. Thank you for all the effort that went into making our experience one we will never forget.
With deep appreciation
Dan and Jane Brannegan

Hotel Review
Bergen Børs Hotel
Bergen

Wonderful staff, great room and fantastic restaurant, centrally located. Quite perfect.

Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Aug 04, 2022

Thank you again for your kind words and sharing this review, Daniel. You have such an eloquent way of describing my home that I appreciate so deeply. You both deserved a wonderful trip after such a long wait. Thanks for visiting, and giving me (and Hilde!) the pleasure to guide your experience.

What an amazing trip! Tricia’s itinerary was ...
Norway | Jul 17 - Jul 26, 2022

P
Peter C.
Oceanside, NY | Reviewed on Jul 27, 2022

What an amazing trip! Tricia’s itinerary was spot on and more importantly she was always there to help us along the way. When SAS cancelled our flight to Svolvaer, Tricia found a solution that kept us on schedule so we would not miss a single minute of this beautiful country, kudos to Tricia and the Kim Kim team!
Peter

Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Aug 04, 2022

Thank you from the bottom of my heart, Peter! It was lovely to have you guys here, and I'm so thankful it all worked out with the flights. Dani's photos are marvelous. I love seeing a sneak peek into your adventures! Take care and good luck on future travels :)

Norwegian Bucket List Vacation! Tricia was absolutely incredible! From the be...
Norway | Jul 17 - Jul 26, 2022

D
Dani L.
Mineola, NY | Reviewed on Jul 27, 2022

Tricia was absolutely incredible! From the beginning, Tricia listened to and checked off everything I asked for making my Norwegian bucket list adventure come true! She was amazing in helping us with flight changes due to SAS being on strike, was able to extend our car rental and get us last minute accommodations because of the strike. My dream vacation would not have happened if it weren't for her. Thank you for the most memorable, awesome, amazing, dream vacation of a lifetime!!!!

Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Aug 04, 2022

I went through all of your photos, they are amazing! Thank you for sharing these memories and letting me be the one to organize your trip. You guys handled the crazy flight situations with such patience and optimism. I'm so glad it all worked out, and you came out of your bucket list trip a positive experience.
Take care - until we meet again :)

The. Trip you PLAN and the trip you TAKE…..
Norway | Jun 22 - Jul 4, 2022

Jean
Jean S.
Lancaster, PA | Reviewed on Jul 26, 2022
They say that there are always two trips you take “the trip that you plan and the trip that you take”.
This certainly was the case for our trip to Norway. Plans were initially made in 2020 with KimKim. However, as happened to so many people, our trip was postponed for two years due to Covid. The long awaited trip finally took place this year. KimKim did a great job in making all of our reservations for us in Oslo, Flamm, Bergen and on our Hurtigruten cruise ending in Kirkenes, Norway. All of...
Read more

They say that there are always two trips you take “the trip that you plan and the trip that you take”.
This certainly was the case for our trip to Norway. Plans were initially made in 2020 with KimKim. However, as happened to so many people, our trip was postponed for two years due to Covid. The long awaited trip finally took place this year. KimKim did a great job in making all of our reservations for us in Oslo, Flamm, Bergen and on our Hurtigruten cruise ending in Kirkenes, Norway. All of the accommodations were superb. The layover in Flamm was one of my favorite parts of the entire trip - with I would have stayed there longer. The folks at the Skandic in Kirkenes were most helpful when we were detained there due to the SAS Airways pilots strike. Linda (from KimKim) recommended staying there until we were able to get a flight home, which we were able to thanks to a tourist company in Kirkenes, who provided transportation and recommendations of a flight home via Helsinki. We could not have managed the stress of our situation without all of the kind people we met. Thank you, Linda, for your support during those trying times.

Hotel Reviews
Grand Hotel Terminus
Bergen

Old historic hotel, convenient to train station and pleasant walk to center city.

Location
Staff
Fretheim Hotel
Flåm

Small room but very clean with nice view of garden. Delicious buffet breakfast and very helpful staff.

Location
Staff
MS Nordnorge
Tromsø

Very small but pleasant accommodations.

Staff
Very helpful to our needs
Snowhotel Kirkenes

Excellent food and lovely accommodations in one of their cabins.

Authenticity & Character
Staff were very personable
Location
Not convenient to the town of Kirkenes without a taxi
Staff
Delightful little private cabin
Cleanliness & Comfort
Scandic Byporten
Oslo

Very clean and comfortable and perfect location by railroad and center city. Surprisingly very quiet.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Embark Hurtigruten
Embark Hurtigruten
Norway
Quality of Experience
Programs or entertainment in evenings, tour guides when time available in ports.
Guides, Drivers and Staff
Explore Kirkenes and Depart Norway
Explore Kirkenes and Depart Norway
Kirkenes

Information should have been made available about upcoming SAS pilot strike so that we could have started to make plans before leaving the ship. Apparently the staff was aware of this but we did not know until leaving the ship in Kirkenes, which had no other way to leave, other than SAS Airways which we needed to take us to Oslo for our flight home. There is no travel agent in this town and we had to glean information from anyone else who would know. This was very stressful. TV service in our room did not provide any information which would have been a great way to notify passengers of potential problem.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Aug 07, 2022

Hi Jean, thank you for your feedback. It is such a shame that your trip ended with the SAS flight strike, and made it impossible for you to go back home in time. It is nice to read that before this, you had a very nice journey - after two years wait due to covid. It was a pleasure to help you plan and organise it. I hope the good memories from the trip (and not the strike (!)) is what will remain with you. Thank you so much for traveling with us. Best, Linda

I absolutely loved it! We saw many wonderful ...
Norway | Jul 12 - Jul 24, 2022

S
Stefanos I.
Spokane, WA | Reviewed on Jul 25, 2022
I absolutely loved it! We saw many wonderful places and the detailed planning especially regarding transportation was impressively done. Everyone I communicated with was very helpful esp Tricia and Hild earlier on as this has been a trip long in making.
Trolltunga and Lofoten were our favorites!
Read more

I absolutely loved it! We saw many wonderful places and the detailed planning especially regarding transportation was impressively done. Everyone I communicated with was very helpful esp Tricia and Hild earlier on as this has been a trip long in making.
Trolltunga and Lofoten were our favorites!

Activity Review
Midnight Kayaking in Svolvær
Midnight Kayaking in Svolvær
Norway

We missed the experience because we were not notified to meet at 930 instead of 10pm. Disappointing.

Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Aug 04, 2022

The pandemic really tested your patience on this trip - I'm so glad it was worth the wait in the end! Thanks for the visit and for your everlasting positive, laid-back attitude. It was wonderful to help you and your dad make this trip happen.

I cannot recall how I became aware of KimKim ...
Norway | Jun 11 - Jun 26, 2022

E
Elizabeth F.
Casa Grande, AZ | Reviewed on Jul 23, 2022
I cannot recall how I became aware of KimKim but I am thrilled beyond belief that I used this company. Both Meree and Sonia helped me plan a 2&1/2 week vacation to Norway. My husband and I started in Oslo and traveled as far north to Geiranger in the Geiranger Fjord and Alesund. We traveled via train, ferry, bus and a one night stay on the famous Hurtigruten. The itinerary was a nice pace and gave us plenty of time in each destination. The tickets and scheduling we all done for us. And... Read more

I cannot recall how I became aware of KimKim but I am thrilled beyond belief that I used this company. Both Meree and Sonia helped me plan a 2&1/2 week vacation to Norway. My husband and I started in Oslo and traveled as far north to Geiranger in the Geiranger Fjord and Alesund. We traveled via train, ferry, bus and a one night stay on the famous Hurtigruten. The itinerary was a nice pace and gave us plenty of time in each destination. The tickets and scheduling we all done for us. And best of all, we had local travel planners sending us to places where they like to visit, spend time and take their personal visitors. I will most certainly use KimKim in the future. Thank you Meree and Sonia!

Hotel Review
Hotel Union
Geiranger

This is an amazing hotel and spa located next to the UNESCO heritage museum for Geiranger Fjord. Right outside this hotel is a rushing river and several waterfalls so imagine having your windows open and being lulled to sleep by the sound of rushing water. So soothing and peaceful. And the lobby, bar and restaurant are elegant and serve delicious food. My only regret is that I did not have more time to spend here, both to enjoy this beautiful hotel and its location but to also have time to do some exploring and hiking of the surrounding area.

Authenticity & Character
Location
Close to the harbor but not right in the middle and it sits up higher above the fjord so the view is stunning
Staff
Very polite, helpful and kind
Cleanliness & Comfort
Plush bathrobes and large, comfortable room
Activity Reviews
Fjord Safari by RIB (Summer/Fall)
Fjord Safari by RIB (Summer/Fall)
Flåm

This is an excellent way to see a Fjord up close and personal in a small group and learn about the history and lore from the local guide. A lot of fun and offers excellent photo opportunities.

Guides, Drivers and Staff
Our guide is very knowledgeable about the area and has a lot of fun facts
Flåm - Ferry to Balestrand
Flåm - Ferry to Balestrand
Balestrand

I highly recommend traveling by Ferry as much as possible. The scenery is breathtaking. I felt like I was on a movie set. Train travel may be faster but because of the mountains, there are a lot of tunnels. A ferry lets one see the country side along the fjords. And many of the ferries offer commentary over the speaker. There is plenty of room upon boarding the ferry to store your luggage before finding a seat. And there are small concessions available for purchase on board.

Day trip to Fjærland
Day trip to Fjærland
Norway

This was a ferry trip first and then a bus with the ultimate destination a National Park with one of the many icebergs in the country. We also visited a museum along the way that helped educate on icebergs and climate change. We also experienced yet another beautiful fjord. The views just never cease to amaze.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Merée Ruzits

We loved having Thomas and Emmy as our guides...
Norway | Jul 14 - Jul 17, 2022

B
billie h.
the U.S. Virgin Islands | Reviewed on Jul 22, 2022
We loved having Thomas and Emmy as our guides. Read more

We loved having Thomas and Emmy as our guides.

Hotel Reviews
Trolltunga Hotel
Odda

Hotel was good but make a reservation for dinner

Authenticity & Character
Location
Location/view
Staff
Cleanliness & Comfort
Trolltunga Camp Sunset Sunrise
TYSSEDAL

Very cold. Please warn tourist on weather delays and cold days and nights , even in July.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Flåm Marina
Flåm

We were bone tired so it didn’t matter a lot but we didn’t find people there so friendly or helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Overnight Hike to Trolltunga for Sunset/Sunrise
Guided Overnight Hike to Trolltunga for Sunset/Sunrise
Norway
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Buses to run all day and not close 2-3 hours for lunch.
Flåm Railway and Cycling Adventure
Flåm Railway and Cycling Adventure
Norway

Biking not for everyone bc the first part is very steep and on gravel but it was beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Aug 02, 2022

Hi Billie, thank you very much for your review. I am sorry it was not quite as expected and a bit packed over the three days, and you also had some cold weather on your overnight hike Your feedback will certainly help us in the planning process onwards. Greetings to your family! - Linda

Jane and Bridget's trip to Norway June 2022
Norway | Jul 1 - Jul 15, 2022

J
Jane S.
Keene, NH | Reviewed on Jul 20, 2022
When we were planning our trip in 2020, we were delighted to find KimKim and Julia Plaschke to help us with our questions and refine our itinerary. Unfortunately COVID necessitated our cancellation of the trip in 2020. We were very pleased that Julia was able to re book us for 2022. Her itinerary suggestions were very helpful and we greatly appreciated the zoom calls to get our questions answered. We were surprised when our trip was handed over to Sonia. Most memorable places were the... Read more

When we were planning our trip in 2020, we were delighted to find KimKim and Julia Plaschke to help us with our questions and refine our itinerary. Unfortunately COVID necessitated our cancellation of the trip in 2020. We were very pleased that Julia was able to re book us for 2022. Her itinerary suggestions were very helpful and we greatly appreciated the zoom calls to get our questions answered. We were surprised when our trip was handed over to Sonia.

Most memorable places were the Lofoten Islands ( loved the sea eagle and kayaking experiences), several hikes we took, Nes Gard Farmhouse B&B and the experiences there, stave churches, waterfalls, Rose Church, And of course, the beautiful fjords.

Things we liked about working with KimKim:
1. The itinerary suggestions Julia made during our initial conversations, and those sent by Sonia before our trip.
2. The Zoom calls we had with Julia as we got further into the planning.
3. Most of our hotels
4. Sonia’s response time when contacted her while on our trip. Very quick response!
5. Most of our experiences ( there were some issues with the Midnight kayak)
6. Sonia’s quick response (before we left) to our question about who we contact if we have a problem while in Norway – she gave us her phone number.
7. Sonia’s willingness to help us find Gary’s lost bag. Though we got it before she could make contact w/ Iceland Air, we very much appreciated knowing she was working on it.

Things we we were unhappy with KimKim:
1. Upon our arrival at 3 hotels ( Bodø, Reine and Bergen) we were told we would have to pay. We contacted Sonia and this was resolved in each case, but we wish we hadn’t had to deal with that when we were tired from long journeys) Sonia was apologetic each time, which we appreciated. We were surprised that after it happened once, the payment for others was not confirmed before we got to those hotels.

2. We understand that the two weeks before the trip others were traveling and they had needs, too. However, we confirmed that we were going on this trip this year with Julia in February – more than 4 months before we left. That said, we were not pleased that it took so long for us to receive the documents we needed, and that we needed to request them so often. We did not get our Ferry voucher until just before and it was for the afternoon ferry, not the morning one we had planned. We did not get our train tickets until the day before we travelled – two of the 4 tickets were together – the other 2 were both aisle seats – one in a train car that was two cars away from the other 3 of us! We can’t help but think that these reservations were not made sufficiently in advance of our travels.

I would be very happy to provide a detailed review of the experiences (especially the sea kayaking at midnight), hotels and itinerary upon request. We have some suggestions for you to add to the itinerary for others that we found along the way. We believe this detail would help you in planning for others.

Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Jul 21, 2022
Hello Jane, thanks a lot for your review and also your feedback.
Firstly, I am very glad that the 4 of you got to travel this year, after you had to wait so long due to Covid.
Sonia is part of our booking team and was therefor the one being in contact with you, right before and also during your trip. I am glad to hear you were happy with her support while traveling. I am very sorry to hear you had problems with some of the hotels during your vacation. Sadly this is something we are... Read more

Hello Jane, thanks a lot for your review and also your feedback.
Firstly, I am very glad that the 4 of you got to travel this year, after you had to wait so long due to Covid.

Sonia is part of our booking team and was therefor the one being in contact with you, right before and also during your trip. I am glad to hear you were happy with her support while traveling.

I am very sorry to hear you had problems with some of the hotels during your vacation. Sadly this is something we are experiencing too often these days. We do reach out to hotels right before travellers are arriving, but unfortunately it seems some information falls through the cracks at hotel receptions.
Probably caused by the fact that there are a lot of new employees right after Covid and also the high demand all suppliers are facing right now.

I can only apologise for the fact that you received some of your documents that late.

I hope you still had a great experience in Norway.
I am happy jump on another zoom call with you to hear more of your feedback.

All the best
Julia

Why travelers love kimkim

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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.